Iberostar Selection Lisboa
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Centrum fitness
Spa
Więcej na temat: Iberostar Selection Lisboa
Iberostar Selection Lisboa
Pięciogwiazdkowy hotel Iberostar Selection Lisboa położony jest kilka kroków od parku Edwarda VII i placu Marquês de Pombal, w centrum Lizbony. Obiekt dysponuje barem, restauracją, odkrytym basenem oraz tarasem z ogrodem.
Opinie z: 
Anonimowy podróżny
Komentarz: 30 sie 2026
Pobyt: sie 2026
Beautiful hotel in a great location. Lots of lovely little touches that make it that extra bit special. Staff are great. Bed was very comfortable and room was spacious and spotless. Breakfast was good. Loved the outdoor pool. The only thing I didn't love was the bathroom layout. Why no privacy/door to the shower? My teenage daughter was not loving that feature.
Para
Komentarz: 1 wrz 2026
Pobyt: wrz 2026
Lot of improvement possibilities
For a five star hotel Iberostar has a long way to go. Checking in was a chaotic affair. We were two families checking in at the same time - and 5 employees behind the counter. Still it took them 20 minutes to complete the check-in! As a compensation they said they upgraded us. When we got to the room it was exactly the room we had booked and already paid for. So no… you didn’t compensate anything!
Room was ok. But the cleaning failed to do our room by the time we got back in the afternoon - twice!
Breakfast was good.
Location was great.
But I would not call this a 5 star hotel!
Room was ok. But the cleaning failed to do our room by the time we got back in the afternoon - twice!
Breakfast was good.
Location was great.
But I would not call this a 5 star hotel!
Odpowiedź hotelu
Komentarz: 4 wrz 2026
Dear Rune,
Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our location, breakfast and the overall comfort of your room.
Regarding the check-in process, we are sorry that it did not meet your expectations on this occasion. Despite the hotel being fully occupied, we were pleased to offer you, at no additional charge, an upgrade from the Superior Double Room originally booked to a City View Room on a higher floor.
We are sorry, however, that this was not perceived as an upgrade and that the information provided during check-in did not make the room category change sufficiently clear. We have also taken note of your comments regarding the housekeeping service and will share them with the relevant team for review.
We truly appreciate your feedback and hope to have the opportunity to welcome you again, so that you can once more enjoy our privileged location, connecting Lisbon’s modern business district with the city’s more touristic and bohemian side through the iconic Avenida da Liberdade.
Kind regards,
Quality Manager
Iberostar Selection Lisboa
Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our location, breakfast and the overall comfort of your room.
Regarding the check-in process, we are sorry that it did not meet your expectations on this occasion. Despite the hotel being fully occupied, we were pleased to offer you, at no additional charge, an upgrade from the Superior Double Room originally booked to a City View Room on a higher floor.
We are sorry, however, that this was not perceived as an upgrade and that the information provided during check-in did not make the room category change sufficiently clear. We have also taken note of your comments regarding the housekeeping service and will share them with the relevant team for review.
We truly appreciate your feedback and hope to have the opportunity to welcome you again, so that you can once more enjoy our privileged location, connecting Lisbon’s modern business district with the city’s more touristic and bohemian side through the iconic Avenida da Liberdade.
Kind regards,
Quality Manager
Iberostar Selection Lisboa
Podróżujący z rodziną
Komentarz: 29 sie 2026
Pobyt: sie 2026
Perfect Hotel to explore Lisbon
My family and I stayed here for 7 nights and really enjoyed our stay.
The hotel was perfectly located to explore all of lisbon with the metro only a 5 minute walk away and downtown lisbon 20-30 depending on your pace.
As other reviews have commented, the breakfast is phenomenal, really great selection of produce and something for all tastes.
On our arrival to the hotel we met Nedia who was guest relations manager and she is a perfect host. We saw Nedia most days and she would always stop to make conversation and check in with us to see how we were doing and if we needed anything extra to enhance our stay. Thank you Nedia for making our city break perfect.
The Bar
The bar at the hotel is great, good selection and good cocktail knowledge. Special mention to Santos who made the perfect Margarita and was kind and courteous to my family and I, loved chatting about the football with him. Obrigado Santos
The Rooms
We had a joining room as had our 2 boys with us, we all found the rooms to be clean with comfortable beds, hot shower, plenty of space and although we were road side and on floor 2, we hardly noticed any traffic noise and slept very well during our stay.
The Pool and Pool bar
Good size pool, decent amount of sunbeds, you do need to get down early in the morning to grab one, but that's fine. An outdoor pool in a busy city centre is very much an added bonus and great addition to the hotel, kids loved the pool.
The pool bar is also great, good service and good snacks..try the ham and cheese toastie...delicious
Free 1 hour Spa
Perfect way to spend an hour with family, really cool swim spa/hot tub, sauna, steam room etc
Overall the hotel with its decor and facilities could do with some modernisation and improvements however the people who work here are what make it 5* for me.
My family and I had a great stay, managed to explore lisbon and its historical landmarks, all the surrounding areas and the Iberostar Selection Lisboa for us was the perfect base to do just that.
We would definitely come back.
The hotel was perfectly located to explore all of lisbon with the metro only a 5 minute walk away and downtown lisbon 20-30 depending on your pace.
As other reviews have commented, the breakfast is phenomenal, really great selection of produce and something for all tastes.
On our arrival to the hotel we met Nedia who was guest relations manager and she is a perfect host. We saw Nedia most days and she would always stop to make conversation and check in with us to see how we were doing and if we needed anything extra to enhance our stay. Thank you Nedia for making our city break perfect.
The Bar
The bar at the hotel is great, good selection and good cocktail knowledge. Special mention to Santos who made the perfect Margarita and was kind and courteous to my family and I, loved chatting about the football with him. Obrigado Santos
The Rooms
We had a joining room as had our 2 boys with us, we all found the rooms to be clean with comfortable beds, hot shower, plenty of space and although we were road side and on floor 2, we hardly noticed any traffic noise and slept very well during our stay.
The Pool and Pool bar
Good size pool, decent amount of sunbeds, you do need to get down early in the morning to grab one, but that's fine. An outdoor pool in a busy city centre is very much an added bonus and great addition to the hotel, kids loved the pool.
The pool bar is also great, good service and good snacks..try the ham and cheese toastie...delicious
Free 1 hour Spa
Perfect way to spend an hour with family, really cool swim spa/hot tub, sauna, steam room etc
Overall the hotel with its decor and facilities could do with some modernisation and improvements however the people who work here are what make it 5* for me.
My family and I had a great stay, managed to explore lisbon and its historical landmarks, all the surrounding areas and the Iberostar Selection Lisboa for us was the perfect base to do just that.
We would definitely come back.
Odpowiedź hotelu
Komentarz: 31 sie 2026
Dear guest,
We would like to express our appreciation to you for this wonderfully positive review. It would be an honour to serve you again in the future and until then we wish you all the best.
Regards,
Quality Manager
Iberostar Selection Lisboa
We would like to express our appreciation to you for this wonderfully positive review. It would be an honour to serve you again in the future and until then we wish you all the best.
Regards,
Quality Manager
Iberostar Selection Lisboa
Podróżujący z rodziną
Komentarz: 21 sie 2026
Pobyt: sie 2026
Clean and Modern
We have just returned from 3 nights here , the hotel was very clean and modern. Rooms are a good size although my older children didnt like the showers as they felt like they had no privacy ! Breakfast had a good variety and was easy to get a table. The hotel has a pool this is the reason I booked the hotel , the pool area is quite small so its hard to get a sunbed, there is an extra area but it was very unloved and felt like a carpark - its like its been totally neglected. Also it never seemed to be cleaned there was always dirty glasses left on tables. The reception and door staff are super helpful and friendly and made you feel very welcome
Odpowiedź hotelu
Komentarz: 31 sie 2026
Dear guest,
We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon.
Regards,
Quality Manager
Iberostar Selection Lisboa
We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon.
Regards,
Quality Manager
Iberostar Selection Lisboa
Para
IS
Komentarz: 19 sie 2026
Pobyt: sie 2026
Overall positive experience
The hotel was very nice. The rooms were clean, shower was good and beds comfortable. We did get a room next to some room the cleaning staff used which made a lot of noises like moving furniture every morning which was annoying.
The pool was nice but you need to arrive early to get a spot. The pool area could be cleaner there was old gum on our chairs and table and there was tobacco pouches EVERYWHERE around.
The staff was wonderful and very helpful and location is very good. Overall a positive experience.
The pool was nice but you need to arrive early to get a spot. The pool area could be cleaner there was old gum on our chairs and table and there was tobacco pouches EVERYWHERE around.
The staff was wonderful and very helpful and location is very good. Overall a positive experience.
Odpowiedź hotelu
Komentarz: 31 sie 2026
Dear guest,
Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon.
Best Regards,
Quality Manager
Iberostar Selection Lisboa
Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon.
Best Regards,
Quality Manager
Iberostar Selection Lisboa
Doskonała lokalizacja
R. Castilho 64, Santo António, 1250-071, Lizbona, Portugalia|2,4 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
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