Hilton Toronto
+ 130
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Centrum fitness
Recepcja całodobowa
Więcej na temat: Hilton Toronto
Hilton Toronto
Located within 5 minutes' walk of Osgoode Station, this downtown Toronto hotel features 3 restaurants, an indoor and outdoor pool and state-of-the-art gym.
Opinie z: 
Anonimowy podróżny
Komentarz: 10 sie 2026
Pobyt: sie 2026
This was a last minute booking for us. I wish I had my bathing suit with me, as I would’ve loved using the pool!
Podróżujący z rodziną
Komentarz: 7 sie 2026
Great Location
Stayed at the Hilton Downtown Toronto during a vacation to Canada. The hotel is centrally located and in walking distance of everything downtown. Upon arrival we were warmly greeted by the bellhop and warmly greeted by the desk agent. After being awake since 3am CST we appreciated the early check in at 1pm. The room was nice and clean, hotel areas nice and clean. Everyone professional and friendly.
Anonimowy podróżny
Komentarz: 5 sie 2026
Pobyt: lip 2026
I rarely leave negative reviews, but after spending over $1,000 for our stay, I expected far better. We booked this hotel because it advertised renovated rooms and upgraded amenities, yet we were placed in an older, much smaller room that looked nothing like what was advertised. It felt misleading from the moment we checked in.
When we asked about upgrading, it became a battle instead of a simple conversation. The most shocking part was when an employee tried to show us a room by unlocking the door, only for a guest who was already staying there to answer. The employee then called their manager, and we clearly heard the manager say, “Just ask if they can see the room really quick.” Asking a paying guest to step out so strangers can tour their room is incredibly unprofessional and a huge invasion of privacy. I’d be furious if I were that guest.
Nearly every interaction with staff felt like we were inconveniencing them. Whether at the front desk or over the phone, we were met with dismissive attitudes and impatient tones instead of hospitality.
We also reported a potentially lost passport the night before. The next morning we learned security had never even been notified until we reminded them. That level of poor communication is unacceptable.
This hotel is poorly managed, misleading, and lacks basic customer service. We paid premium prices for a frustrating experience and left feeling like a burden instead of valued guests. I expected much better from Hilton and won’t return
When we asked about upgrading, it became a battle instead of a simple conversation. The most shocking part was when an employee tried to show us a room by unlocking the door, only for a guest who was already staying there to answer. The employee then called their manager, and we clearly heard the manager say, “Just ask if they can see the room really quick.” Asking a paying guest to step out so strangers can tour their room is incredibly unprofessional and a huge invasion of privacy. I’d be furious if I were that guest.
Nearly every interaction with staff felt like we were inconveniencing them. Whether at the front desk or over the phone, we were met with dismissive attitudes and impatient tones instead of hospitality.
We also reported a potentially lost passport the night before. The next morning we learned security had never even been notified until we reminded them. That level of poor communication is unacceptable.
This hotel is poorly managed, misleading, and lacks basic customer service. We paid premium prices for a frustrating experience and left feeling like a burden instead of valued guests. I expected much better from Hilton and won’t return
Podróżujący z rodziną
Komentarz: 4 sie 2026
Great Location, Spacious Upgraded Room — Minor Status Hiccup
We booked a room with 2 queen beds using Hilton points and were pleasantly surprised with an upgrade to a spacious room overlooking the CN Tower.
Check-in was quick, though there was an odd moment — we were welcomed as Diamond members (which normally includes lounge access), even though our actual status is Gold (we were Diamond last year). This same mix-up happened at several other Hilton properties during our trip, so it seems like a broader system glitch rather than something specific to this hotel. Aside from that, the front desk staff were efficient and friendly.
The room itself was comfortable and clean — two good-sized queen beds and a standard bathroom — nothing fancy, but the space and the view more than made up for it.
Breakfast is served buffet-style. Continental breakfast is complimentary for Gold members and above, with a $10 fee if you want the hot options. The selection was good, and they also do made-to-order omelets and other egg dishes, which was a nice touch.
A fun bonus: the hotel has connected indoor and outdoor pools, so you can swim between the two — great if you're traveling with family.
The location is fantastic — just a short walk to the CN Tower, Rogers Centre (Blue Jays stadium), and plenty of other downtown attractions.
Overall: A comfortable stay in an unbeatable location, with a spacious room, great view, and solid breakfast. The status mix-up was more amusing than annoying, and everything else about the stay was smooth.
Check-in was quick, though there was an odd moment — we were welcomed as Diamond members (which normally includes lounge access), even though our actual status is Gold (we were Diamond last year). This same mix-up happened at several other Hilton properties during our trip, so it seems like a broader system glitch rather than something specific to this hotel. Aside from that, the front desk staff were efficient and friendly.
The room itself was comfortable and clean — two good-sized queen beds and a standard bathroom — nothing fancy, but the space and the view more than made up for it.
Breakfast is served buffet-style. Continental breakfast is complimentary for Gold members and above, with a $10 fee if you want the hot options. The selection was good, and they also do made-to-order omelets and other egg dishes, which was a nice touch.
A fun bonus: the hotel has connected indoor and outdoor pools, so you can swim between the two — great if you're traveling with family.
The location is fantastic — just a short walk to the CN Tower, Rogers Centre (Blue Jays stadium), and plenty of other downtown attractions.
Overall: A comfortable stay in an unbeatable location, with a spacious room, great view, and solid breakfast. The status mix-up was more amusing than annoying, and everything else about the stay was smooth.
Odpowiedź hotelu
Komentarz: 6 sie 2026
Dear Jacko,
Thank you for your review. We're glad you had a comfortable stay overall, especially as valued Gold Members. It's great our delicious breakfast options helped you start the day on a high note, and we're always happy to hear our relaxing pools hit the spot. We hope you come back soon to Hilton Toronto.
Thank you for your review. We're glad you had a comfortable stay overall, especially as valued Gold Members. It's great our delicious breakfast options helped you start the day on a high note, and we're always happy to hear our relaxing pools hit the spot. We hope you come back soon to Hilton Toronto.
Para
Komentarz: 1 sie 2026
Okay hotel - elevators not functioning properly during my visit
Hotel seems okay overall. Two things - elevators not working properly. Out of 6 elevators, only one works and it stops on every floor going down. It literally can take you 15 minutes or more to go down. Unacceptable. Also, and this isn't about this hotel but about the brand, I am a Diamond member and should get many benefits as such for being loyal. I booked the hotel stay through American Express and since not booked through Hilton, they won't honor my Diamond benefits. If they aren't going to be loyal to me, then I won't choose them next time, no matter who I book through.
Odpowiedź hotelu
Komentarz: 3 sie 2026
Thank you for sharing your feedback with us. We appreciate your long-standing loyalty as a frequent traveler with our brand, and we completely understand your frustration regarding how reservation policies impact elite recognition. We also want to apologize for the delays caused by our current lift service. Currently, we are actively modernizing each unit individually to deliver a completely renewed system by January 2027, and we truly appreciate your patience as these necessary enhancements take place. Your support means a great deal to our team, and we would love the opportunity to provide you with a much smoother experience on a future visit.
Doskonała lokalizacja
145 Richmond Street West, Yonge-Bay Corridor, M5H 2L2, Toronto, Kanada|0,31 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
11:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Wszystkie grupy wiekowe
68 zł (CAD25) od osoby za noc
Maksymalny wiek: 3
W cenie
Zwierzęta domowe są akceptowane za dodatkową opłatą
Oferta śniadaniowa
Cena śniadania
108 zł (≈ 40 CAD)/osobę
Śniadanie w godzinach
06:30–11:00 od poniedziałek do niedziela
Prosimy o wcześniejsze poinformowanie obiektu Hilton Toronto o planowanej godzinie przyjazdu. Aby to zrobić, możesz wpisać treść prośby w miejscu na życzenia specjalne lub skontaktować się bezpośrednio z obiektem, korzystając z danych kontaktowych widniejących w potwierdzeniu rezerwacji. W momencie zameldowania wymagane jest okazanie ważnego dowodu tożsamości ze zdjęciem oraz karty kredytowej. Życzenia specjalne zostaną zrealizowane w zależności od dostępności, a ich realizacja może podlegać dodatkowej opłacie. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Premium Internet is available in all areas and costs CAD 21 per 24 hours.
Hotel akceptuje następujące formy płatności:
Cash
Hilton Toronto: częste pytania
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