Baltschug Kempinski Moscow
+ 154
Znajdź najlepszy hotel w: Moskwa w wybranym terminie, według ceny lub preferencji
Porównaj oferty hotelu Baltschug Kempinski Moscow pochodzące z setek stron internetowych i zebrane w jednym miejscu
Skorzystaj z oferty z bezpłatnym anulowaniem rezerwacji lub doskonałymi ocenami
Porównaj pokoje i ceny
Porównujemy setki stron, aby znaleźć dla Ciebie najlepszą ofertę
Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Centrum fitness
Restauracja
Dla niepalących
Telewizor
Winda
Bar
Więcej na temat: Baltschug Kempinski Moscow
Baltschug Kempinski Moscow
Location Baltschug Kempinski Moscow Hotel located in the center of Moscow.At the hotel Have a good time in the Lobby Lounge bar. The Baltschug Grill Restaurant serves buffet breakfast. During the day, the Kranzler cafe is open for guests, where dishes of Russian and international cuisine are presented. Free Wi-Fi is available throughout the hotel. The spa area includes a health club with a swimming pool, Jacuzzi, saunas and a gym, as well as a beauty center with various types of massages and beauty treatments. You will not have to leave your pet at home: it is allowed to stay with a pet for an additional fee. The hotel staff can arrange a shuttle service upon request. Other services are also available to guests. For example, laundry, dry cleaning, ATM, ironing services, 24-hour room service and concierge. The hotel staff speaks English, German and Russian.Room amenities Each room has a large-screen TV, free water daily, mini-bar, bathrobe and slippers. The rooms offer views of the Kremlin, Red Square, St. Basil's Cathedral and Zaryadye Park.
Opinie z: 
Goście indywidualni
Komentarz: 19 cze 2026
Pobyt: cze 2026
Kind, warm staff, best located hotel near Kremlin and the Gum mall. Fav place
Gorgeous place. Right by the Kremlin. Walking distance to this Gum Mall that has everything, just perfectly located. Such amazing concierge, special mention to the sweetest and very helpful Vladislava and her helpfull front desk friends. They made my birthday trip ultra special, booked Orchestra tickets on my behalf, helped get chauffeur to places, advise on money exchange, etc the nice ladies at the restaurant at the lobby, I was solo but had amazing experience because of them. 'll definitely be a resident for my future Moscow trips.
Odpowiedź hotelu
Komentarz: 23 cze 2026
Dear Claire,
First of all we would like to thank you for so much stunning review. It is always great to hear such warm feedback from loyal guests. This is a great honor for us.
We are especially pleased that you called our hotel your "fav place" and fully appreciated our unique location — indeed, just a short walk from Kremlin and GUM, in the heart of Moscow. Special thanks for your high praise of our team. Vladislava and her front desk colleagues, as well as the lovely ladies in the lobby restaurant, will certainly be recognized. We are very glad that our care, attention, and professionalism helped to make your birthday trip truly special. The fact that we assisted with tickets to Moscow Tchaikovsky Conservatory or currency exchange advice is exactly the best proof of high service standards what we strive for — to be not just a hotel, but a trusted friend.
We look forward to the opportunity of welcoming you back to our Hotel Baltschug Kempinski with the same warm and care again.
With warmest regards,
Lada Samodumskaya
General Manager
First of all we would like to thank you for so much stunning review. It is always great to hear such warm feedback from loyal guests. This is a great honor for us.
We are especially pleased that you called our hotel your "fav place" and fully appreciated our unique location — indeed, just a short walk from Kremlin and GUM, in the heart of Moscow. Special thanks for your high praise of our team. Vladislava and her front desk colleagues, as well as the lovely ladies in the lobby restaurant, will certainly be recognized. We are very glad that our care, attention, and professionalism helped to make your birthday trip truly special. The fact that we assisted with tickets to Moscow Tchaikovsky Conservatory or currency exchange advice is exactly the best proof of high service standards what we strive for — to be not just a hotel, but a trusted friend.
We look forward to the opportunity of welcoming you back to our Hotel Baltschug Kempinski with the same warm and care again.
With warmest regards,
Lada Samodumskaya
General Manager
Goście indywidualni
Komentarz: 7 lip 2026
Pobyt: cze 2026
Sleep quality and pleasant atmosphere in the hotel.
I've tried dozens of Moscow hotels, but this is my point of no return.
It's all good here: kitchen and interior, but the main thing I pay for is this magic blanket. I come in all weathers: in winter it warms perfectly, without letting you sweat, in summer it breathes and does not strangle.
I've been on vacation in expensive hotels in Dubai, but there's not even a tactile high there. It's like this blanket is hugging you from all sides, and you fall asleep in five minutes. Pillows are nice, too, but a blanket is love from night one.
I'll give you five stars and advise anyone who values healthy sleep!
It's all good here: kitchen and interior, but the main thing I pay for is this magic blanket. I come in all weathers: in winter it warms perfectly, without letting you sweat, in summer it breathes and does not strangle.
I've been on vacation in expensive hotels in Dubai, but there's not even a tactile high there. It's like this blanket is hugging you from all sides, and you fall asleep in five minutes. Pillows are nice, too, but a blanket is love from night one.
I'll give you five stars and advise anyone who values healthy sleep!
Odpowiedź hotelu
Komentarz: 15 lip 2026
Уважаемая Ульяна,
Благодарим Вас за такой душевный и теплый отзыв.
Нам очень приятно, что среди множества отелей Москвы Вы выбрали «Балчуг Кемпински» и назвали его своей «точкой невозврата». Рады, что Вы высоко оценили нашу кухню, интерьер и особенно — постельное белье. Мы выбираем текстиль с особой заботой, ведь полноценный сон определяет качество всего отдыха.
Спасибо Вам за рекомендацию и за то, что делитесь своим опытом с такими искренними эмоциями.
С нетерпением ждем Вас снова!
С наилучшими пожеланиями,
Лада Самодумская
Директор отеля
Благодарим Вас за такой душевный и теплый отзыв.
Нам очень приятно, что среди множества отелей Москвы Вы выбрали «Балчуг Кемпински» и назвали его своей «точкой невозврата». Рады, что Вы высоко оценили нашу кухню, интерьер и особенно — постельное белье. Мы выбираем текстиль с особой заботой, ведь полноценный сон определяет качество всего отдыха.
Спасибо Вам за рекомендацию и за то, что делитесь своим опытом с такими искренними эмоциями.
С нетерпением ждем Вас снова!
С наилучшими пожеланиями,
Лада Самодумская
Директор отеля
Goście biznesowi
Komentarz: 27 cze 2026
The staff were some of the best in the business. They helped us in booking taxis, as it was difficult with the connectivity challenges. I commend Polina especially.
Odpowiedź hotelu
Komentarz: 6 lip 2026
Dear Ian,
Thank you for highlighting our staff's professionalism and efficiency in organizing your transfer.
We are especially grateful for your compliments regarding Polina. Guest praise is our ultimate motivation to keep moving forward and delivering excellence.
We look forward to welcoming you back and making your next visit seamless and memorable.
With warmest regards,
Lada Samodumskaya
General Manager
Thank you for highlighting our staff's professionalism and efficiency in organizing your transfer.
We are especially grateful for your compliments regarding Polina. Guest praise is our ultimate motivation to keep moving forward and delivering excellence.
We look forward to welcoming you back and making your next visit seamless and memorable.
With warmest regards,
Lada Samodumskaya
General Manager
Podróżujący z rodziną
Komentarz: 5 lis 2025
Pobyt: paź 2025
Good food and staff, poor cleaning
Even though the view is great and the staff are generally helpful, my experience with the room’s cleanliness has been very disappointing. You expect a 5-star hotel to uphold high cleaning standards, yet this was not the case during my stay.
When I first checked in, the room was clean. However, after I ate, I dropped a few crumbs on the floor—nothing major—but those same crumbs stayed there for three days, which made it obvious that the carpet had not been vacuumed at all. During this time, the windows and tables were never wiped, and even the cups were not replaced. I had to call and request new cups myself.
I informed the reception on my third day. They only sent someone to change the cups and bring water, while the actual cleaning wasn’t done until the next morning—and even then, it still wasn’t a deep or thorough cleaning.
To put things into perspective, before this stay I had been in three different 4-star hotels, and all of them had noticeably better cleaning standards than what I experienced here.
I also spoke to a gentleman at the reception—unfortunately, I forgot his name—who was genuinely kind and tried to help. He even joked during checkout that if I returned, he would personally clean the room. I appreciated his attitude, but the overall experience did not reflect the quality expected from Kempinski
When I first checked in, the room was clean. However, after I ate, I dropped a few crumbs on the floor—nothing major—but those same crumbs stayed there for three days, which made it obvious that the carpet had not been vacuumed at all. During this time, the windows and tables were never wiped, and even the cups were not replaced. I had to call and request new cups myself.
I informed the reception on my third day. They only sent someone to change the cups and bring water, while the actual cleaning wasn’t done until the next morning—and even then, it still wasn’t a deep or thorough cleaning.
To put things into perspective, before this stay I had been in three different 4-star hotels, and all of them had noticeably better cleaning standards than what I experienced here.
I also spoke to a gentleman at the reception—unfortunately, I forgot his name—who was genuinely kind and tried to help. He even joked during checkout that if I returned, he would personally clean the room. I appreciated his attitude, but the overall experience did not reflect the quality expected from Kempinski
Odpowiedź hotelu
Komentarz: 13 lis 2025
Dear Munira,
Dear Munirah Alduraibi,
Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words regarding our stunning views and the helpfulness of our staff, particularly the gentleman at reception whose genuine care and personal touch did not go unnoticed.
At the same time, we were deeply concerned to read about the significant shortcomings you experienced with our housekeeping service. Please accept our sincerest apologies for the unacceptable level of cleanliness in your room during your stay. This falls far below the high standards we strive to uphold and the experience we wish to provide every guest. Your comments have been immediately shared with our Housekeeping Department for a thorough review and reinforcement of our cleaning protocols.
We sincerely hope to have the opportunity to welcome you back and provide you with the flawless, high-standard experience that is synonymous with the Kempinski name.
With kindest regards,
Lada Samodumskaya
General Manager
Dear Munirah Alduraibi,
Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words regarding our stunning views and the helpfulness of our staff, particularly the gentleman at reception whose genuine care and personal touch did not go unnoticed.
At the same time, we were deeply concerned to read about the significant shortcomings you experienced with our housekeeping service. Please accept our sincerest apologies for the unacceptable level of cleanliness in your room during your stay. This falls far below the high standards we strive to uphold and the experience we wish to provide every guest. Your comments have been immediately shared with our Housekeeping Department for a thorough review and reinforcement of our cleaning protocols.
We sincerely hope to have the opportunity to welcome you back and provide you with the flawless, high-standard experience that is synonymous with the Kempinski name.
With kindest regards,
Lada Samodumskaya
General Manager
Podróżujący w grupie
Komentarz: 16 mar 2026
Pobyt: sty 2026
rooms are old
The view is magnificent. The location is great. The breakfast is good. The staff are very rude. The rooms are very old.
Odpowiedź hotelu
Komentarz: 18 mar 2026
Dear Moringat2026,
We would like to thank you for sharing your precious feedback with us. We are delighted to hear that you enjoyed our location and the view. Let us please kindly highlight that we have a variety of renovated rooms and suites.
We regret to learn that your impression of the reception service was unpleasant and you found the communication with our colleagues not perfectly respectful. The mentioned staff communication is completely inconsistent with our high corporate standards. We sincerely apologize for the unpleasant experience and would be glad if you could provide us with more details of your stay via e-mail ladyinred.baltschug@kempinski.com, so that we can provide our employees with additional training to avoid any misunderstandings in future.
I hope that you will give us another chance to welcome you back at Hotel Baltschug Kempinski Moscow.
With kindest regards,
Lada Samodumskaya
General Manager
We would like to thank you for sharing your precious feedback with us. We are delighted to hear that you enjoyed our location and the view. Let us please kindly highlight that we have a variety of renovated rooms and suites.
We regret to learn that your impression of the reception service was unpleasant and you found the communication with our colleagues not perfectly respectful. The mentioned staff communication is completely inconsistent with our high corporate standards. We sincerely apologize for the unpleasant experience and would be glad if you could provide us with more details of your stay via e-mail ladyinred.baltschug@kempinski.com, so that we can provide our employees with additional training to avoid any misunderstandings in future.
I hope that you will give us another chance to welcome you back at Hotel Baltschug Kempinski Moscow.
With kindest regards,
Lada Samodumskaya
General Manager
Doskonała lokalizacja
Balchug St, 1, Centrum, 115035, Moskwa, Rosja|0,74 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
According to the Government Decree No. 1853 of 11/18/2020 (clause 18), Minors under the age of 14 are required to check in the hotel with the documents of their parents (adoptive parents, guardians). If the accompanying persons are not legal guardians, they are required to provide the notarized consent form of the legal guardians (one of them) and the birth certificate of the minors. Minors aged 14 or above, in the absence of legal representatives next to them, are required to check in the hotel with his/her identity document and a notarized consent form from the legal guardian (one of them).
A foreign citizen is subject to registration at the place of stay: At the address of the hotel or other organization providing hotel services. To fill out the arrival notification form, a foreign citizen presents to the receiving party a valid identity document and migration card (except for cases when a foreign citizen is released from the obligation to fill out a migration card in accordance with an international agreement of the Russian Federation) and (or) a residence permit or a temporary residence permit (for a foreign citizen permanently or temporarily residing in the Russian Federation). In case of arrival of a foreign citizen to a new place of stay, required to provide their valid identity document and immigration card, and proof of check-in information from the former hotel in Russian Federation. Please note that the hotel might charge a fee for migration services, which needs to be paid on-site. For further details, please contact the hotel directly.
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
Baltschug Kempinski Moscow: częste pytania
Czy podczas swojej podróży będziesz potrzebować lotów lub samochodu?
Czy wiesz, że możemy pomóc Ci w zaplanowaniu reszty podróży? Skorzystaj z wyjątkowych ofert i świetnych cen lotów i samochodów do wynajęcia.Loty do: Moskwa
Wynajem samochodów w: Moskwa