Air in Berlin
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Transfer na lotnisko
Recepcja całodobowa
Restauracja
Dla niepalących
Więcej na temat: Air in Berlin
Air in Berlin
Ten trzygwiazdkowy hotel o podwyższonym standardzie szczyci się piękną fasadą w stylu secesyjnym oraz dogodną lokalizacją w pobliżu przystanków transportu publicznego.
Opinie z: 
Goście indywidualni
Komentarz: 31 gru 2025
Pobyt: gru 2025
My 2nd visit to this hotel. Nice, cozy and homely. Very pleasant. I can recommend it to anyone looking for a hotel on a
Great location. Good price . Friendly staff, friendly staff. The atmosphere is homely (gemütlich). Facilities are classic but everything functions.
Odpowiedź hotelu
Komentarz: 7 sty 2026
Geachte gast,
Hartelijk dank voor uw geweldige feedback over uw hernieuwde verblijf in ons hotel.
We zijn erg blij te horen dat u zich bij ons op uw gemak voelde en dat u de huiselijke sfeer en de aangename atmosfeer heeft gewaardeerd.
Het is ook fijn dat u de locatie, de prijs-kwaliteitverhouding en vooral de vriendelijkheid van ons team benadrukt. Wij hechten veel waarde aan een aangenaam en functioneel verblijf voor onze gasten – het is fijn dat u hier ook tevreden over was.
Wij zouden het leuk vinden om u in de toekomst weer in ons hotel te mogen verwelkomen.
Uw team van het Air in Berlin Hotel.
Hartelijk dank voor uw geweldige feedback over uw hernieuwde verblijf in ons hotel.
We zijn erg blij te horen dat u zich bij ons op uw gemak voelde en dat u de huiselijke sfeer en de aangename atmosfeer heeft gewaardeerd.
Het is ook fijn dat u de locatie, de prijs-kwaliteitverhouding en vooral de vriendelijkheid van ons team benadrukt. Wij hechten veel waarde aan een aangenaam en functioneel verblijf voor onze gasten – het is fijn dat u hier ook tevreden over was.
Wij zouden het leuk vinden om u in de toekomst weer in ons hotel te mogen verwelkomen.
Uw team van het Air in Berlin Hotel.
Anonimowy podróżny
Komentarz: 5 sty 2026
Pobyt: gru 2025
The room was not that clean and wasn’t cleaned at all despite me putting the sign up. The bed is super soft and the sheets can only be described as pissyellow, they might have been white once. The still use a key, which you have to leave at the reception every time. By Saturday I gave up and checked out. But it was a good reminder, that hotels isn’t where you should to save a buck. So stay far away from this hotel!
Goście indywidualni
Komentarz: 24 cze 2025
The hotel is very close to the Berlin Zoo
—you can easily walk there, which is one of the main reasons I chose it. There's also a large shopping mall nearby, just a one or two-minute walk away, so it's very convenient for shopping or having a dinner
—you can easily walk there, which is one of the main reasons I chose it. There's also a large shopping mall nearby, just a one or two-minute walk away, so it's very convenient for shopping or having a dinner
Odpowiedź hotelu
Komentarz: 26 cze 2025
Thank you for your excellent review and your feedback on your stay with us.
We are very pleased to hear that you particularly liked the proximity to Berlin Zoo and the easy accessibility of the shopping centre. Your satisfaction with the location of our hotel is a nice confirmation for us that we can offer our guests a comfortable and practical environment.
We hope you enjoyed your stay in Berlin and look forward to welcoming you again at the next opportunity.
Your team from Hotel Air in Berlin.
We are very pleased to hear that you particularly liked the proximity to Berlin Zoo and the easy accessibility of the shopping centre. Your satisfaction with the location of our hotel is a nice confirmation for us that we can offer our guests a comfortable and practical environment.
We hope you enjoyed your stay in Berlin and look forward to welcoming you again at the next opportunity.
Your team from Hotel Air in Berlin.
Podróżujący w grupie
UK
Komentarz: 5 gru 2025
Pobyt: gru 2025
Awful stay ! Avoid at all costs
Awful dated guest house - not a hotel at all! First greeting by a blond lady who barked orders at us and was charging us for all kinds before we’d even checked in . I have never in all my years of travel been charged room tax based on the size of the room ? Bizarre . Then tried to say we had made two separate bookings , again not true and that my friends room did not come with breakfast, I’ll get to the what they call breakfast.
The room ! It was like what I can only imagine Anne Franck lived in , so small you could barely walk in it or turn around . Dirty yellow stained bedding , a pillow that belonged in the bin !! So soft and infirm
It was impossible to sleep or get comfortable.
The breakfast ! €15 they had the nerve to charge for curdled milk , filter coffee and a very small selection of bread and cereals . The hot open was a small container of cold scrambled egg and small sausage things we only had the one day of our entire trip it was vile to say the least .
Staff were on the whole unpleasant apart from one young girl on reception. They made it plain they did not want you there , why make yourself available to travellers then especially British if you don’t want us there ??
On a whole I would never return here or to Berlin in fact , I have passed my comments to easyJet holidays and Hays travel ( UK ) not to send anyone there it’s just not fit for purpose .
The room ! It was like what I can only imagine Anne Franck lived in , so small you could barely walk in it or turn around . Dirty yellow stained bedding , a pillow that belonged in the bin !! So soft and infirm
It was impossible to sleep or get comfortable.
The breakfast ! €15 they had the nerve to charge for curdled milk , filter coffee and a very small selection of bread and cereals . The hot open was a small container of cold scrambled egg and small sausage things we only had the one day of our entire trip it was vile to say the least .
Staff were on the whole unpleasant apart from one young girl on reception. They made it plain they did not want you there , why make yourself available to travellers then especially British if you don’t want us there ??
On a whole I would never return here or to Berlin in fact , I have passed my comments to easyJet holidays and Hays travel ( UK ) not to send anyone there it’s just not fit for purpose .
Odpowiedź hotelu
Komentarz: 12 gru 2025
Dear guest, we are sorry that we have obviously not met your expectations. We always welcome constructive criticism. However, when this includes things that are beyond our control, we feel that we are being treated unfairly. The city tax, for example, which you find ‘bizarre’, is levied by the state of Berlin and must be collected by hotels. We don't like this, but there is nothing we can do about it.
Your drastic comments about the service and breakfast are hardly conducive to making any necessary improvements. Laundry services are now provided by external service providers. Hardly any hotels still wash their own laundry these days. Enough has been said about breakfast in other responses. Many guests appreciate the historic ambience of our hotel and the personal service. We are also available for our guests 24 hours a day. Any dissatisfaction can thus be communicated during the stay. We always endeavour to remedy the situation and resolve any shortcomings/conflicts.
Readers of this response can get an accurate picture of the overwhelming customer satisfaction on our website.
Nevertheless, we remain with kind regards – the team at the Air in Berlin Hotel.
Your drastic comments about the service and breakfast are hardly conducive to making any necessary improvements. Laundry services are now provided by external service providers. Hardly any hotels still wash their own laundry these days. Enough has been said about breakfast in other responses. Many guests appreciate the historic ambience of our hotel and the personal service. We are also available for our guests 24 hours a day. Any dissatisfaction can thus be communicated during the stay. We always endeavour to remedy the situation and resolve any shortcomings/conflicts.
Readers of this response can get an accurate picture of the overwhelming customer satisfaction on our website.
Nevertheless, we remain with kind regards – the team at the Air in Berlin Hotel.
Para
Komentarz: 26 lis 2025
Pobyt: lis 2025
We got ripped off with the room and the money
I paid for a superior room and, upon arrival, we were given something completely different from what was announced in the photos. As soon as we entered, we could see that it did not correspond to the category contracted: the distribution, furniture and finishes were clearly inferior. To top it off, the bin was still dirty with remains of the previous guests, which makes clear the lack of care in cleaning and controlling the rooms.
Upon receipt of the error, the staff tried to “fix” it by offering us another room similar to, but of lower quality and inferior category than we had paid, without ever considering refunding the difference in price or offering minimum compensation. I mean, they intended us to accept a worse room, paying the same.
That night there was no manager available who could make a real decision, so we had no choice but to sleep there the first night, even knowing that it was not what we had booked or what we had paid for.
The next day, already calmer, we requested to leave the hotel and a proportional refund for nights not enjoyed, considering that the service offered did not match the original reservation and that the problem clearly came from its management. The answer was a resounding no: they denied us any refund and kept all the money from the remaining nights already paid, even though we decided to leave precisely because of their mistake and their unwillingness to fix it correctly.
In short, a place I do not intend to return to and that, in my opinion, other travelers should avoid. Not only because of the failure in the type of room and the state of cleanliness, but above all because of the way to manage the problem, the absence of a person responsible when needed and the absolute refusal to offer a fair refund. A clear example of how a hotel should not act with its customers.
Upon receipt of the error, the staff tried to “fix” it by offering us another room similar to, but of lower quality and inferior category than we had paid, without ever considering refunding the difference in price or offering minimum compensation. I mean, they intended us to accept a worse room, paying the same.
That night there was no manager available who could make a real decision, so we had no choice but to sleep there the first night, even knowing that it was not what we had booked or what we had paid for.
The next day, already calmer, we requested to leave the hotel and a proportional refund for nights not enjoyed, considering that the service offered did not match the original reservation and that the problem clearly came from its management. The answer was a resounding no: they denied us any refund and kept all the money from the remaining nights already paid, even though we decided to leave precisely because of their mistake and their unwillingness to fix it correctly.
In short, a place I do not intend to return to and that, in my opinion, other travelers should avoid. Not only because of the failure in the type of room and the state of cleanliness, but above all because of the way to manage the problem, the absence of a person responsible when needed and the absolute refusal to offer a fair refund. A clear example of how a hotel should not act with its customers.
Doskonała lokalizacja
Ansbacher Str. 6, Tempelhof-Schöneberg, 10787, Berlin, Niemcy|5,17 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
Air in Berlin: częste pytania
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