Treebo Elan
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Krótkie informacje
Zameldowanie od: | 13:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Więcej na temat: Treebo Elan
Treebo Elan
Convenient LocationTreebo Trend Elan is ideally located in Chennai, just a short distance from popular attractions like Spencer Plaza Mall and Government Museum Chennai. With free WiFi and private parking, guests can easily explore the city hassle-free.Comfortable RoomsEach air-conditioned room at the hotel is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linen. Guests can also enjoy the convenience of a desk, wardrobe, and kettle in every room.Nearby TransportationConveniently situated near Chennai Central Railway Station and Chennai International Airport, Treebo Trend Elan offers easy access to major transportation hubs for a seamless travel experience.Book your stay at Treebo Trend Elan now and enjoy a comfortable and convenient stay in Chennai.
Komentarz: 22 maj 2024
Pobyt: maj 2024
Simply great
Odpowiedź hotelu
Komentarz: 16 lip 2024
Komentarz: 26 mar 2026
Pobyt: mar 2026
Poor Stay experience due to Uncourteous and Unprofessional Staff Behaviour
I had booked it through the front desk at Treebo Anna Nagar Chennai who refered me to this Treebo Elan Chennai Property as the Anna Nagar property was fully sold out. The reception guy at Anna Nagar sent me a payment request for Hotel Stay (including breakfast) and I did a full advance payment. The booking ID: (Booking ID: TRB-17744451493761).
Upon reaching the hotel, when I enquired about the morning breakfast timing, the staff (Extremely casual , very poor on basic skills about customer response) tells me that they can give only the watermelon, eggs and bread-butter and no items or any other cereals. In the morning, when I asked for watermelon, the fruit was of extremely poor quality.. over riped... cut before 1 day as the staff stated.
The most disappointing part was the staff says they would tell about breakfast only after booking confirmation. That's a cheating with customer... the staff at thisnproperty Treebo Elan Chennai is extremely uncourteous, rude and unprofessional. Not oriented for the customer needs at all... extremely arrogant... having no sorry / apologetic feelings for non-delivery.. they would say this is what it is.
Rooms are of descent sizes but I could see cockroaches and insects on floors as the room opened in the midnight for my stay.
Overall an extremely poor experience... I thought being a Treebo Branded chain, there is basic hospitality and courtesy among the staff but it's completely opposite. The staff does not seem to be trained on the basic etiquettes of managing customer experience and also especially the tough conflict situations... I dont know about Treebo as a whole as this was my 1st stay with Treebo in India... but this particular property is in extremely UNSAFE hands untill Treebo takes any corrections.
I tried to make calls to Treebo helpline but it did not go through tontheir service support teams.
Thank you!
-Treebo Club
Odpowiedź hotelu
Komentarz: 31 mar 2026
Komentarz: 11 lis 2024
Pobyt: lis 2024
Decent homestay with cope for improvement
However, there is so much room for improvement.
Dustbins were not provided in the room and in the washroom.
Hand towel was not provided though two bath towels were available.
The cupboards locks were not working. Even if they may not be used, they should be maintained.
Room freshners should be provided.
The manager was not available all the time on the desk.
The service can be improved. I had to remind the manager for water bottle, tea bags, sugar and milk powder at least 4 times.
I liked the place though. No complains but just become better.
Odpowiedź hotelu
Komentarz: 25 lis 2024
Komentarz: 15 sty 2024
Pobyt: lis 2023
Clean and Hygienic Stay
Odpowiedź hotelu
Komentarz: 26 sty 2024
Komentarz: 17 paź 2023
Pobyt: paź 2023
Best and comfort stay
Odpowiedź hotelu
Komentarz: 18 paź 2023
Bardzo dobra lokalizacja
No. 2, 6th Cross Street, Lake Area, Nungambakkam,, Chennai., 600034 Madras, Indie|3,09 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
13:00
Wymeldowanie do:
11:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Wszystkie grupy wiekowe
20 zł (INR500) od osoby za noc
Aby dowiedzieć się więcej o dostawianiu łóżeczka, skontaktuj się z hotelem.
Zwierzęta domowe nie są akceptowane
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