Sofitel Lyon Bellecour
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Centrum fitness
Spa
Więcej na temat: Sofitel Lyon Bellecour
Sofitel Lyon Bellecour
Located in the heart of Lyon, a 4-minute walk from Place Bellecour, Sofitel Lyon Bellecour offers 5-star accommodation with a wellness area and a fitness centre. A 24-hour reception and a business centre are available.
Opinie z: 
Podróżujący w grupie
Komentarz: 12 sie 2026
Great stay but very tired rooms
Brilliant location by the Rhone. Staff are very attentive and the breakfast was great.
The rooms, however, are very outdated and tired (but very clean), the one we stayed in was definitely not 5 star standard
The rooms, however, are very outdated and tired (but very clean), the one we stayed in was definitely not 5 star standard
Para
Komentarz: 30 lip 2026
Lyon short break
The public areas of the hotel are good and the view from the bar is superb. Staff were helpful and the location is great. Worth taking the breakfast as excellent.
The rooms are a bit tired and need decorating at the very least. Our bed was very good but too bit for the room as you couldn't open the wardrobe door properly!
The rooms are a bit tired and need decorating at the very least. Our bed was very good but too bit for the room as you couldn't open the wardrobe door properly!
Odpowiedź hotelu
Komentarz: 31 lip 2026
Dear Guest,
Thank you for taking the time to share your feedback following your recent stay at Sofitel Lyon Bellecour.
We are delighted to read that you appreciated our prime location in the heart of Lyon, as well as the welcoming and elegant areas of our establishment. It is always a pleasure to learn that your truly enjoyed our delicious breakfast and the beautiful panoramic view from the eighth floor.
We are pleased that you found our exclusive Sofitel MyBed bedding to be very comfortable. However, we regret to learn that its proximity to the dressing room made it inconvenient to open the door fully. We appreciate you bringing this practical point to our attention and we will include it in our ongoing enhancement process.
At the same time, we are sincerely sorry that the layout and overall aspect of your room did not meet your expectations. Please rest assured that your comments have been carefully noted and will be taken into consideration as part of our future improvements.
However, we are sincerely touched by your kind words towards the excellent service provided by our team members and we are glad to know they contributed positively to your experience. Your kind words will certainly be shared with them, as they are always encouraged by such recognition.
Thank you once again for sharing both your compliments and your constructive feedback. We sincerely hope to have the pleasure of welcoming you back in the future and providing you with an experience that fully meet your expectations.
Sincerely,
Elfie
Quality Manager Assistant
Thank you for taking the time to share your feedback following your recent stay at Sofitel Lyon Bellecour.
We are delighted to read that you appreciated our prime location in the heart of Lyon, as well as the welcoming and elegant areas of our establishment. It is always a pleasure to learn that your truly enjoyed our delicious breakfast and the beautiful panoramic view from the eighth floor.
We are pleased that you found our exclusive Sofitel MyBed bedding to be very comfortable. However, we regret to learn that its proximity to the dressing room made it inconvenient to open the door fully. We appreciate you bringing this practical point to our attention and we will include it in our ongoing enhancement process.
At the same time, we are sincerely sorry that the layout and overall aspect of your room did not meet your expectations. Please rest assured that your comments have been carefully noted and will be taken into consideration as part of our future improvements.
However, we are sincerely touched by your kind words towards the excellent service provided by our team members and we are glad to know they contributed positively to your experience. Your kind words will certainly be shared with them, as they are always encouraged by such recognition.
Thank you once again for sharing both your compliments and your constructive feedback. We sincerely hope to have the pleasure of welcoming you back in the future and providing you with an experience that fully meet your expectations.
Sincerely,
Elfie
Quality Manager Assistant
Podróżujący z rodziną
Komentarz: 29 lip 2026
Very pleasant stay.
We had an excellent stay at the Sofitel Lyon Bellecour. Its location is ideal for discovering Lyon on foot. The room was comfortable, well-laid out, and very functional, offering everything necessary for a pleasant stay. The shower is particularly appreciated. Breakfast is served in a room with a panoramic view. It is varied, hearty, and of high quality. The staff is welcoming, professional, and particularly efficient. An address that we recommend without hesitation.
Odpowiedź hotelu
Komentarz: 30 lip 2026
Cher Client,
C'est une immense satisfaction de constater que chaque aspect de votre expérience a contribué à rendre votre séjour aussi mémorable. Un grand merci pour le temps que vous nous avez accordé en nous adressant votre commentaire élogieux.
Nous sommes particulièrement heureux que vous ayez apprécié le confort de votre chambre, son agencement soigné, son caractère fonctionnel ainsi que les nombreuses commodités mises à votre disposition. Nous attachons une importance toute particulière à offrir à nos hôtes un espace des plus agréables et confortables et nous nous réjouissons de savoir que votre venue a été le reflet de notre engagement. Nous sommes également ravis que notre petit déjeuner ait pleinement répondu à vos attentes. C'est un plaisir de savoir que vous avez apprécié la magnifique vue panoramique sur Lyon, ainsi que la diversité et la qualité de notre buffet, pensés pour vous offrir un cadre des plus plaisants pour démarrer votre journée. Nous sommes enchantés que notre emplacement privilégié au cœur de Lyon vous ait permis de découvrir la ville et de profiter pleinement de tout ce qu’elle a à offrir.
Votre magnifique retour a été partagé avec l'ensemble de nos collaborateurs, qui seront profondément touchés par votre reconnaissance. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement au Sofitel Lyon Bellecour pour une nouvelle expérience d'exception.
Sincèrement,
Elfie
Assistante Responsable Qualité
C'est une immense satisfaction de constater que chaque aspect de votre expérience a contribué à rendre votre séjour aussi mémorable. Un grand merci pour le temps que vous nous avez accordé en nous adressant votre commentaire élogieux.
Nous sommes particulièrement heureux que vous ayez apprécié le confort de votre chambre, son agencement soigné, son caractère fonctionnel ainsi que les nombreuses commodités mises à votre disposition. Nous attachons une importance toute particulière à offrir à nos hôtes un espace des plus agréables et confortables et nous nous réjouissons de savoir que votre venue a été le reflet de notre engagement. Nous sommes également ravis que notre petit déjeuner ait pleinement répondu à vos attentes. C'est un plaisir de savoir que vous avez apprécié la magnifique vue panoramique sur Lyon, ainsi que la diversité et la qualité de notre buffet, pensés pour vous offrir un cadre des plus plaisants pour démarrer votre journée. Nous sommes enchantés que notre emplacement privilégié au cœur de Lyon vous ait permis de découvrir la ville et de profiter pleinement de tout ce qu’elle a à offrir.
Votre magnifique retour a été partagé avec l'ensemble de nos collaborateurs, qui seront profondément touchés par votre reconnaissance. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement au Sofitel Lyon Bellecour pour une nouvelle expérience d'exception.
Sincèrement,
Elfie
Assistante Responsable Qualité
Para
Komentarz: 21 lip 2026
DONT GO - you Will regret it
What an absolute disgrace!
Carpets so old, bad smelling, paint falling off walls, bed torn to pieces - ruin your day by sleeping in a bed on that hotel, that is if you get some sleep - the most non isolated hotel i’ve ever Been. You Can hear Everything.
I regret that I didnt document how bad this hotel is - took only two pictures which you can see below.
Food is so bad too.
This is not even near a 5 star experience - before going there please read reviews, dont waste your money here.
Front deal “manager” is an absolute joke too, arrogant and Think hes the center of the Universe.
Carpets so old, bad smelling, paint falling off walls, bed torn to pieces - ruin your day by sleeping in a bed on that hotel, that is if you get some sleep - the most non isolated hotel i’ve ever Been. You Can hear Everything.
I regret that I didnt document how bad this hotel is - took only two pictures which you can see below.
Food is so bad too.
This is not even near a 5 star experience - before going there please read reviews, dont waste your money here.
Front deal “manager” is an absolute joke too, arrogant and Think hes the center of the Universe.
Odpowiedź hotelu
Komentarz: 14 sie 2026
Dear Sir,
Thank you for sharing your feedback following your stay at our property.
We truly regret to learn that your experience did not meet your expectations, particularly regarding your room and the noise you heard from the corridor.
We would like to present our sincere apologies for any inconvenience you may have experienced during your stay.
Upon your arrival, our Front Desk Manager made every effort to ensure your complete satisfaction with your room. As no room had been reserved prior to your arrival, he personally assisted you on site, showed you the available room options, and offered you an upgrade for your next stay with us.
Our team also did their utmost to address the noise from the corridor and to ensure that your stay remained as pleasant and comfortable as possible.
We sincerely regret that, despite all our efforts, you nevertheless left our hotel with a disappointing impression.
We hope to have the opportunity to regain your trust in the future.
Sincerely
Claire
Quality Manager
Thank you for sharing your feedback following your stay at our property.
We truly regret to learn that your experience did not meet your expectations, particularly regarding your room and the noise you heard from the corridor.
We would like to present our sincere apologies for any inconvenience you may have experienced during your stay.
Upon your arrival, our Front Desk Manager made every effort to ensure your complete satisfaction with your room. As no room had been reserved prior to your arrival, he personally assisted you on site, showed you the available room options, and offered you an upgrade for your next stay with us.
Our team also did their utmost to address the noise from the corridor and to ensure that your stay remained as pleasant and comfortable as possible.
We sincerely regret that, despite all our efforts, you nevertheless left our hotel with a disappointing impression.
We hope to have the opportunity to regain your trust in the future.
Sincerely
Claire
Quality Manager
Anonimowy podróżny
Komentarz: 19 lip 2026
Pobyt: lip 2026
The staff were excellent. For a top dollar hotel it lacked that bit of luxury. Was a little disappointed to be allocated a room on the first floor as it didn't have the view the higher floors had.
Doskonała lokalizacja
20 Quai Gailleton, 69002 Lyon, Francja|1,49 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 3
W cenie
Zwierzęta domowe są akceptowane za dodatkową opłatą
Oferta śniadaniowa
Cena śniadania
148 zł (≈ 34 EUR)/osobę
Śniadanie w godzinach
06:30–10:30 od poniedziałek do piątek, 06:30–11:00 od sobota do niedziela
W momencie zameldowania wymagane jest okazanie ważnego dowodu tożsamości ze zdjęciem oraz karty kredytowej. Życzenia specjalne zostaną zrealizowane w zależności od dostępności, a ich realizacja może podlegać dodatkowej opłacie. W odpowiedzi na koronawirusa (COVID-19) ten obiekt zapewnia obecnie dodatkowe środki bezpieczeństwa i środki sanitarne. During this summer closure, a restaurant offer will be offered to hotel guests at the Light Bar and room service. We wish you a great summer!
Hotel akceptuje następujące formy płatności:
Sofitel Lyon Bellecour: częste pytania
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