Hilton Lille
+ 125
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Klimatyzacja
Centrum fitness
Recepcja całodobowa
Restauracja
Dla niepalących
Więcej na temat: Hilton Lille
Hilton Lille
Hotel Hilton Lille położony jest naprzeciwko dworca Gare de Lille-Europe i oferuje bezpośrednie połączenia z Paryżem i Londynem. Hotel położony jest 1,6 km od centrum kongresowego Lille Grand Palais i 1,8 km od centrum kongresowego Nouveau Siecle.
Opinie z: 
Para
Komentarz: 8 cze 2026
Pobyt: cze 2026
Excellent hotel
What a great Hilton this is
Our room 803 and our friends 802 were very good
It’s quite a new hotel but the attention to detail is first class
The beds,bedding and furnishings are excellent
The staff are attentive ( with the exception of the bar man on Sat night who was rude )
Our room 803 and our friends 802 were very good
It’s quite a new hotel but the attention to detail is first class
The beds,bedding and furnishings are excellent
The staff are attentive ( with the exception of the bar man on Sat night who was rude )
Odpowiedź hotelu
Komentarz: 19 cze 2026
Dear Droopydrawrs52,
Thank you very much for taking the time to share your feedback following your stay at Hilton Lille.
We are delighted to read that you enjoyed your rooms, the comfort of the beds and bedding, as well as the quality of the furnishings and the overall attention to detail throughout the hotel. It is also very rewarding to know that you found our team attentive and that your experience was a positive one overall.
At the same time, we are sorry to learn about your experience at the bar on Saturday evening. Please accept our sincere apologies for the behavior you described, which is certainly not in line with the level of service we expect from our team. Your comment has been shared with the Food & Beverage management team for immediate follow-up and coaching.
Thank you again for your feedback. We hope to have the pleasure of welcoming you back very soon at Hilton Lille.
Warm regards,
Thank you very much for taking the time to share your feedback following your stay at Hilton Lille.
We are delighted to read that you enjoyed your rooms, the comfort of the beds and bedding, as well as the quality of the furnishings and the overall attention to detail throughout the hotel. It is also very rewarding to know that you found our team attentive and that your experience was a positive one overall.
At the same time, we are sorry to learn about your experience at the bar on Saturday evening. Please accept our sincere apologies for the behavior you described, which is certainly not in line with the level of service we expect from our team. Your comment has been shared with the Food & Beverage management team for immediate follow-up and coaching.
Thank you again for your feedback. We hope to have the pleasure of welcoming you back very soon at Hilton Lille.
Warm regards,
Para
UK
Komentarz: 30 lip 2026
Mixed experience
We stayed during the last week in July for 3 nights. Our impression was very mixed.
The communication prior to our stay and on arrival was very positive and we were pleased to be upgraded to a City View Executive King room.
The location is perfect being next to the Eurostar station.
The room on the 10th floor was delightful with a very comfortable bed, lovely bathroom with great shower and separate toilet. However the lack of a decent table seems a strange omission - there is only a very small round table, certainly insufficient for an executive room.
The real issue in the room that we experienced was the lack of replenishment of basics like tea, coffee and milk and we had to ask three times for the body lotion container to be replaced.
Previous guests have reported upon inadequacies with the Executive lounge and the issues have not been addressed. The level of food on offer was so poor on the two occasions that we visited - only two or three pieces of food and the drinks on offer were extremely limited - one bottle of Chardonnay (probably the worst white wine ever produced), one type of beer, no shorts on the first night. We have had much better food fare and way more alcohol offerings in Doubletree Executive rooms like the week before in London where the food offering was excellent and the level of drinks offered was extensive.
To be fair the staff were very good at providing the request for alternative wines and we did get a complimentary chicken goujon salad on the first night.
We firmly believe that the Executive room idea is a top Hilton facility but it needs to be done properly and taken seriously otherwise it's not worth having one.
The buffet breakfast was reasonable.
The communication prior to our stay and on arrival was very positive and we were pleased to be upgraded to a City View Executive King room.
The location is perfect being next to the Eurostar station.
The room on the 10th floor was delightful with a very comfortable bed, lovely bathroom with great shower and separate toilet. However the lack of a decent table seems a strange omission - there is only a very small round table, certainly insufficient for an executive room.
The real issue in the room that we experienced was the lack of replenishment of basics like tea, coffee and milk and we had to ask three times for the body lotion container to be replaced.
Previous guests have reported upon inadequacies with the Executive lounge and the issues have not been addressed. The level of food on offer was so poor on the two occasions that we visited - only two or three pieces of food and the drinks on offer were extremely limited - one bottle of Chardonnay (probably the worst white wine ever produced), one type of beer, no shorts on the first night. We have had much better food fare and way more alcohol offerings in Doubletree Executive rooms like the week before in London where the food offering was excellent and the level of drinks offered was extensive.
To be fair the staff were very good at providing the request for alternative wines and we did get a complimentary chicken goujon salad on the first night.
We firmly believe that the Executive room idea is a top Hilton facility but it needs to be done properly and taken seriously otherwise it's not worth having one.
The buffet breakfast was reasonable.
Para
Komentarz: 21 cze 2026
Pobyt: cze 2026
Avoid this place
After 3 weeks travelling around the North of France the Hilton was supposed to be a treat. What a disappointment. The car parking is terrible under the railway station and the escalator was broken. And it cost £43 for 1 night!! The person on reception wasn't helpful at all. No smile of greeting, come on, if this is the face of the Hilton hotel chain you must do better. The room was OK. No better than a Premier Inn though. We didn't have breakfast, goodness knows what it would have cost! Made me pleased to be home though!!
Odpowiedź hotelu
Komentarz: 2 lip 2026
Dear 390Maureen L,
Thank you for taking the time to share your feedback following your stay with us.
We are sincerely sorry to read that your experience did not meet your expectations, especially as your stay was meant to be a highlight after your trip through Northern France.
We regret that your arrival was impacted by the parking facilities beneath the railway station and the out-of-service escalator. While these areas are managed externally, we understand how frustrating this must have been and appreciate your comments.
We are also particularly concerned to read about the welcome you received at reception. Providing a warm, friendly and attentive service is one of our priorities, and it is disappointing to learn that we fell short on this occasion. Your feedback has been shared with our front office team to reinforce the importance of delivering the level of hospitality our guests expect from Hilton.
We are pleased that you found your room comfortable, although we regret that it did not provide the premium experience you were anticipating. Regarding breakfast and parking, we understand that value for money is an important part of the overall guest experience, and we appreciate your honest comments.
We hope you will consider giving us another opportunity in the future to provide you with the welcoming and high-quality stay that we strive to deliver.
Kind regards,
Thank you for taking the time to share your feedback following your stay with us.
We are sincerely sorry to read that your experience did not meet your expectations, especially as your stay was meant to be a highlight after your trip through Northern France.
We regret that your arrival was impacted by the parking facilities beneath the railway station and the out-of-service escalator. While these areas are managed externally, we understand how frustrating this must have been and appreciate your comments.
We are also particularly concerned to read about the welcome you received at reception. Providing a warm, friendly and attentive service is one of our priorities, and it is disappointing to learn that we fell short on this occasion. Your feedback has been shared with our front office team to reinforce the importance of delivering the level of hospitality our guests expect from Hilton.
We are pleased that you found your room comfortable, although we regret that it did not provide the premium experience you were anticipating. Regarding breakfast and parking, we understand that value for money is an important part of the overall guest experience, and we appreciate your honest comments.
We hope you will consider giving us another opportunity in the future to provide you with the welcoming and high-quality stay that we strive to deliver.
Kind regards,
Anonimowy podróżny
Komentarz: 25 maj 2026
Pobyt: maj 2026
Room was large and bed was really comfortable. Staff were friendly. Breakfast was ok. Nice stay overall
Anonimowy podróżny
Komentarz: 10 maj 2026
Pobyt: maj 2026
Stayed 4 nights. Gym was great. Used it every morning. Fantastic equipment and good range of dumb bells for me.
Bardzo dobra lokalizacja
335, boulevard de Leeds, 59777 Lille, Francja|1,16 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 2
W cenie
Zwierzęta domowe są akceptowane za dodatkową opłatą
Oferta śniadaniowa
Cena śniadania
65 zł (≈ 15 EUR)/osobę
Śniadanie w godzinach
06:00–10:30 od poniedziałek do niedziela
Depozyt na poczet zniszczeń w wysokości EUR 250 jest wymagany po przyjeździe. Opłaty dokonuje się kartą kredytową. Zapłacona kwota powinna zostać zwrócona w ciągu 7 dni od wymeldowania. Całość depozytu zostanie zwrócona na konto karty kredytowej po sprawdzeniu stanu obiektu.
Hotel akceptuje następujące formy płatności:
Hilton Lille: częste pytania
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