W Brisbane
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Więcej na temat: W Brisbane
W Brisbane
W Brisbane położony jest na North Quay z widokiem na rzekę Brisbane. W Brisbane dysponuje 312 przestronnymi pokojami gościnnymi, trzema restauracjami i barami, spa i centrum fitness.
Komentarz: 9 sie 2026
Good but food options dissatisfied
The staff were very friendly and helpful, and the pool was good and a nice place to relax.
The in-room dining was okay but largely unmemorable. What did surprise and disappoint me was discovering on the first night that all of the bars and restaurants had stopped serving food after 9pm. We adjusted our plans and made alternative arrangements for the following nights, but for a five-star hotel, I found the lack of any food option after 9pm quite disappointing.
Overall, a good hotel with friendly staff and good facilities, but the limited late-night dining options were below what I would expect from a five-star property.
Komentarz: 8 lip 2026
Pobyt: cze 2026
A gem in Brisbane!
CA
Komentarz: 5 lip 2026
Pobyt: lip 2026
Beautiful hotel, but flawed on a lot of the basics
Where things went wrong were a lot of the basic expectations. Long, long waits for valet. Long, long waits for check in. Slow elevators. Issues with food at the bar. Mixed experience with staff - some trying really hard, others just don't seem to care. I've stayed a lot in the past, so bit surprised at the recent experience I had.
Odpowiedź hotelu
Komentarz: 9 lip 2026
Thank you for your loyalty over the years and taking the time to write us feedback. We're glad the room, the views, and breakfast delivered. Those are things we work hard to get right, and it's good to know they resonated with you.
That said, the wait times across valet and check-in are something we take seriously. These are the moments that set the tone for an entire stay, and prolonged waits at any one of them is not the experience we want for any guest, particularly one who has chosen to return to us. The bar experience and the inconsistency across the team are equally noted and has been passed onto the appropriate teams. We hold ourselves to a consistent standard regardless of the shift or the day.
Should you consider staying with us again, please don’t hesitate to reach out to me directly as we’d like to provide the experience we know we are capable of delivering.
Best Wishes,
Haldon Philp
Komentarz: 2 lip 2026
Pobyt: cze 2026
Komentarz: 9 cze 2026
Pobyt: cze 2026
Never again
Odpowiedź hotelu
Komentarz: 12 cze 2026
Thank you for sharing your experience with us and for your loyalty to the W brand. As a regular at W Melbourne, your expectations are well established, and we understand exactly why the gap between the two stays was so frustrating.
The lamp and housekeeping requests are straightforward asks that should have been fulfilled without a second thought. Having to follow up on either of them is not acceptable, and we own that completely. I’ve shared this feedback to the respective teams.
On pricing of the room service menu, we understand that can land differently depending on the experience surrounding it. Your feedback is noted.
We're glad the team left a pleasant impression, and we'd genuinely welcome the opportunity to change your mind if you were to visit again. If you do decide to stay at W Brisbane again, please don’t hesitate to reach out to me directly.
Warm regards,
Doskonała lokalizacja
81 N Quay, Brisbane City, 4000, Brisbane, Australia|0,26 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Wszystkie grupy wiekowe
241 zł (AUD90) od osoby za noc
Maksymalny wiek: 2
W cenie
Zwierzęta domowe są akceptowane za dodatkową opłatą
Oferta śniadaniowa
Opcje śniadaniowe
Śniadanie zachodnie
Cena śniadania
145 zł (≈ 54 AUD)/osobę
Śniadanie w godzinach
06:30–10:00 od poniedziałek do piątek, 07:00–10:30 od sobota do niedziela
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