Morston Hall
+ 37
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Udogodnienia
Wi-Fi
Parking
Restauracja
Dla niepalących
Zwierzęta domowe dozwolone
Apteczka
Więcej na temat: Morston Hall
Morston Hall
Obiekt Morston Hall, usytuowany w miejscowości Holt, oferuje ogród oraz bezpłatny prywatny parking. Odległość ważnych miejsc od obiektu: Posiadłość Blickling Hall – 28 km.
Opinie z: 
Para
Komentarz: 22 lip 2026
Pobyt: lip 2026
A treat
Beautifully refurbished and decorated building - no grey!
Just stayed the one night on our way home from the coast as a finale to our holiday. Allocated 'Manningham' on the third floor. (no lift and a narrow staircase if that's an issue for you) And if you're tall, suggest you ask for a different room as you'd need to shimmy through the bathroom avoiding beams.
Very comfortable bed, room well appointed though very few hotels get the reading lights right and this one didn't.
Had a walk round the garden before dinner and had good chats with the gardener - (who must have a way with orchids as well as everything else )-and a young chef picking herbs in the green house.
Five course menu with wine flight excellent in a lovely dining room.If wine is your thing the sommelier is keen to share his knowledge and wine list is worth a read.
Just stayed the one night on our way home from the coast as a finale to our holiday. Allocated 'Manningham' on the third floor. (no lift and a narrow staircase if that's an issue for you) And if you're tall, suggest you ask for a different room as you'd need to shimmy through the bathroom avoiding beams.
Very comfortable bed, room well appointed though very few hotels get the reading lights right and this one didn't.
Had a walk round the garden before dinner and had good chats with the gardener - (who must have a way with orchids as well as everything else )-and a young chef picking herbs in the green house.
Five course menu with wine flight excellent in a lovely dining room.If wine is your thing the sommelier is keen to share his knowledge and wine list is worth a read.
Odpowiedź hotelu
Komentarz: 24 lip 2026
Hello,
Thank you for your lovely review. We're so pleased you chose to finish your holiday with us and that you enjoyed your stay, the food, gardens, and the warm hospitality from our team. We also appreciate your helpful feedback and hope to welcome you back again soon.
Kind regards,
The Morston Hall Team
Thank you for your lovely review. We're so pleased you chose to finish your holiday with us and that you enjoyed your stay, the food, gardens, and the warm hospitality from our team. We also appreciate your helpful feedback and hope to welcome you back again soon.
Kind regards,
The Morston Hall Team
Para
Komentarz: 19 lip 2026
Pobyt: lip 2026
Excellent stay
We last went to MH 4 yrs ago with family for a special birthday celebration and enjoyed a superb stay. As it was a milestone anniversary last yr our family bought a voucher for us to use. Given since then it has changed hands and some of the reviews are mixed would it compare well? Yes it did. We stayed in a pavilion suite which was huge. The room had everything you need from an ironing board to a sewing kit. It also benefited from a private outdoor seating area which was lovely. The food was excellent. Just the right size portions. We found the staff attentive but not overwhelming. Breakfast was ok. We also received a complimentary cream tea which was a nice touch. The only slight criticism was that service could be a bit slow at times. It did take nearly 3 hrs for the dinner but then you are on holiday. It certainly isn’t cheap but as a special treat well worth it.
Odpowiedź hotelu
Komentarz: 24 lip 2026
Hello,
Thank you for your wonderful review. It means so much to us that you chose to celebrate such a special occasion at Morston Hall. We're delighted you had such an enjoyable stay, and your kind comments will be shared with the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
The Morston Hall Team
Thank you for your wonderful review. It means so much to us that you chose to celebrate such a special occasion at Morston Hall. We're delighted you had such an enjoyable stay, and your kind comments will be shared with the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
The Morston Hall Team
Para
Komentarz: 6 lip 2026
Pobyt: lip 2026
A highly enjoyable night out
We had a lovely evening at MH on Saturday, with the full taster meal. In the evening sun the venue was lovely (hard to believe you were in Norfolk). Clearly this is an expensive night out, but the food was excellent and well paced. Unlike the reviewer below we thought the staff were terrific. I can’t stand over fussy explanations etc but I think they got it just right. The largely young team were attentive and knowledgeable, and not too scared not to make a joke or two which was nice.
Odpowiedź hotelu
Komentarz: 24 lip 2026
Dear Mark,
Thank you so much for your lovely review.
We're delighted you had such an enjoyable evening and that both the tasting menu and the service hit the right note. Your kind words about our team mean a lot, and we'll be sure to share them with everyone.
We hope to welcome you back again soon!
Kind regards,
The Morston Hall Team
Thank you so much for your lovely review.
We're delighted you had such an enjoyable evening and that both the tasting menu and the service hit the right note. Your kind words about our team mean a lot, and we'll be sure to share them with everyone.
We hope to welcome you back again soon!
Kind regards,
The Morston Hall Team
Podróżujący z rodziną
Komentarz: 5 lip 2026
Pobyt: lip 2026
Good but not outstanding
Not quite. Maybe a tad fussy but although the food was good there is clearly an inexperienced front of house team. Everyone polite and willing but little things like plates not cleared away, “is everything OK” queries, “would you like?” Etc. very forthright enquiry regarding allergies and “ have you paid the bill” - may be a little picky but it’s not cheap for sandwiches and tea, and we weren’t looking for bargain food, just expected a bit more from a Michelin starred establishment. Don’t rest on your laurels guys.
Odpowiedź hotelu
Komentarz: 24 lip 2026
Dear David,
Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the food, but we're genuinely sorry that the service didn't meet the standards you expected from us.
We really appreciate your honest comments. While it's encouraging to know that our team came across as polite and willing, it's clear that we fell short in delivering the polished, attentive service that should accompany the experience. The points you've raised—from clearing plates promptly to the way certain questions were asked—are all valuable observations, and we'll be sharing them with our front-of-house team as part of their ongoing training.
We certainly don't take our reputation for granted, and feedback like yours is invaluable in helping us improve. We hope you'll consider visiting us again in the future so we have the opportunity to provide the level of experience you were expecting.
Thank you again for your thoughtful comments.
Kind regards,
The Morston Hall Team
Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the food, but we're genuinely sorry that the service didn't meet the standards you expected from us.
We really appreciate your honest comments. While it's encouraging to know that our team came across as polite and willing, it's clear that we fell short in delivering the polished, attentive service that should accompany the experience. The points you've raised—from clearing plates promptly to the way certain questions were asked—are all valuable observations, and we'll be sharing them with our front-of-house team as part of their ongoing training.
We certainly don't take our reputation for granted, and feedback like yours is invaluable in helping us improve. We hope you'll consider visiting us again in the future so we have the opportunity to provide the level of experience you were expecting.
Thank you again for your thoughtful comments.
Kind regards,
The Morston Hall Team
Podróżujący w grupie
Komentarz: 25 cze 2026
Pobyt: cze 2026
APPALLING SERVICE
Readers: Apologies for length of this - it is not a rant, merely an honest review - please read on.
The restaurant here was recommended by a trustworthy source. However, this source knew nothing about the ‘Champagne Afternoon Tea’, which two of us had on Wednesday 17 June. It was booked well in advance and for 14:30 that day. We were very disappointed to say the least.
We arrived early - and booked in with reception - so we could have a drink at the bar, which took a while to come. 14:30 came and went, and other customers were being shown in to the conservatory for their afternoon tea. After waiting 10/15 minutes, we went off in search of a staff member, whom we eventually found. She made a poor excuse along the lines of they didn’t want to disturb us because we were “enjoying” our drinks. How would they even know? We’d finished our drinks at least 20 minutes beforehand!
We were shown through to our table and had to wait a while for anyone to approach. We were poured a - small - glass of very nice champagne and, eventually someone came to take our tea order. We ordered a different type of tea each, and asked about plain scones as opposed to the fruit variety - evidently they had none. Each time the waitress came over she apologised for the wait. Our tea was mahogany-coloured: stewed and undrinkable. They had put a ?commercial size? teabag into a tiny silver pot, so no wonder!
All of the sandwiches, scotch (quail’s) eggs and ‘sweet things’ were delicious and the latter were exceptionally well presented.
The scones were fresh but somewhat dry. The ‘cheese’ scone tasted sweet (!) and had very little cheese in it, whilst one of the fruit scones had only 3 small pieces of fruit in it.
This was in no way worth the £65 per person: the food - except for the scones - was delicious but everything else fell far short of even ‘ordinary’ expectations.
Our (separate) bar bill for 2 small glasses of champagne and 2 small cocktails, was an extortionate £78!
And the service was unacceptable: it was appalling.
The restaurant here was recommended by a trustworthy source. However, this source knew nothing about the ‘Champagne Afternoon Tea’, which two of us had on Wednesday 17 June. It was booked well in advance and for 14:30 that day. We were very disappointed to say the least.
We arrived early - and booked in with reception - so we could have a drink at the bar, which took a while to come. 14:30 came and went, and other customers were being shown in to the conservatory for their afternoon tea. After waiting 10/15 minutes, we went off in search of a staff member, whom we eventually found. She made a poor excuse along the lines of they didn’t want to disturb us because we were “enjoying” our drinks. How would they even know? We’d finished our drinks at least 20 minutes beforehand!
We were shown through to our table and had to wait a while for anyone to approach. We were poured a - small - glass of very nice champagne and, eventually someone came to take our tea order. We ordered a different type of tea each, and asked about plain scones as opposed to the fruit variety - evidently they had none. Each time the waitress came over she apologised for the wait. Our tea was mahogany-coloured: stewed and undrinkable. They had put a ?commercial size? teabag into a tiny silver pot, so no wonder!
All of the sandwiches, scotch (quail’s) eggs and ‘sweet things’ were delicious and the latter were exceptionally well presented.
The scones were fresh but somewhat dry. The ‘cheese’ scone tasted sweet (!) and had very little cheese in it, whilst one of the fruit scones had only 3 small pieces of fruit in it.
This was in no way worth the £65 per person: the food - except for the scones - was delicious but everything else fell far short of even ‘ordinary’ expectations.
Our (separate) bar bill for 2 small glasses of champagne and 2 small cocktails, was an extortionate £78!
And the service was unacceptable: it was appalling.
Odpowiedź hotelu
Komentarz: 1 lip 2026
Dear Suze,
Thank you for taking the time to share your feedback. I am sincerely sorry to learn that your afternoon tea experience did not meet the standards you expected or that we strive to provide. Please accept my genuine apologies for the shortcomings you encountered, particularly in relation to the service.
I would very much appreciate the opportunity to discuss your experience with you personally. If you would be willing, please contact me at bilyana@morstonhall.com at your convenience, and I will be happy to speak with you and address your concerns.
Kind regards,
Bilyana
Front Office Manager
Morston Hall
Thank you for taking the time to share your feedback. I am sincerely sorry to learn that your afternoon tea experience did not meet the standards you expected or that we strive to provide. Please accept my genuine apologies for the shortcomings you encountered, particularly in relation to the service.
I would very much appreciate the opportunity to discuss your experience with you personally. If you would be willing, please contact me at bilyana@morstonhall.com at your convenience, and I will be happy to speak with you and address your concerns.
Kind regards,
Bilyana
Front Office Manager
Morston Hall
Doskonała lokalizacja
Morston Hall Hotel The Street , NR25 7AA Morston, Wielka Brytania|0,12 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
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