Mercure Budapest Castle Hill
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Recepcja całodobowa
Restauracja
Więcej na temat: Mercure Budapest Castle Hill
Mercure Budapest Castle Hill
Hotel Mercure Budapest Castle Hill znajduje się tuż przy stacji kolejowej i stacji metra Budapest Déli, 4 przystanki metra od centrum. Wszystkie pokoje są klimatyzowane i wyposażone w telewizor z dostępem do kanałów satelitarnych.
Opinie z: 
Podróżujący z rodziną
Komentarz: 19 sie 2026
Pobyt: sie 2026
Hotel with a view!
A good and clean hotel for every traveler! Full breakfast, comfortable with a nice view!
Odpowiedź hotelu
Komentarz: 26 sie 2026
Αγαπητέ Βασίλειε,
Σας ευχαριστούμε θερμά για τα θετικά σας σχόλια σχετικά με την εμπειρία σας στο ξενοδοχείο μας. Είναι χαρά μας να γνωρίζουμε ότι απολαύσατε την θέα και το πρωινό μας. Ελπίζουμε να σας υποδεχθούμε ξανά σύντομα.
Ειλικρινά,
Ενρίκετ Βιγλάσι-Βιντζέ
Αναπληρώτρια Γενική Διευθύντρια
Σας ευχαριστούμε θερμά για τα θετικά σας σχόλια σχετικά με την εμπειρία σας στο ξενοδοχείο μας. Είναι χαρά μας να γνωρίζουμε ότι απολαύσατε την θέα και το πρωινό μας. Ελπίζουμε να σας υποδεχθούμε ξανά σύντομα.
Ειλικρινά,
Ενρίκετ Βιγλάσι-Βιντζέ
Αναπληρώτρια Γενική Διευθύντρια
Para
UK
Komentarz: 12 lip 2026
Pobyt: lip 2026
Good location and nice view
We had a room on floor 5 so had a lovely view up the hill and could see the spire of Church Tower. The hotel’s location was good - close to the Metro 2 line and a steep walk up the hill to see the Fisherman’s Bastion. Great views of the sunset from the top of the stairs.
The room was clean and had everything we needed - kettle, minibar. Bathroom was tiny but shower was powerful. Not aware of any noise outside of the room. Staff were friendly and helpful. Breakfast is in a cafeteria style restaurant which didn’t fit with the luxury feel of the rest of the hotel. The range of foods available at breakfast was good but more fruit please. We were leaving early on our last morning but were able to order breakfast bags to take with us. I would return to this hotel again.
The room was clean and had everything we needed - kettle, minibar. Bathroom was tiny but shower was powerful. Not aware of any noise outside of the room. Staff were friendly and helpful. Breakfast is in a cafeteria style restaurant which didn’t fit with the luxury feel of the rest of the hotel. The range of foods available at breakfast was good but more fruit please. We were leaving early on our last morning but were able to order breakfast bags to take with us. I would return to this hotel again.
Odpowiedź hotelu
Komentarz: 13 lip 2026
Dear Joanne M,
Thank you for sharing your feedback regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you enjoyed the beautiful views from your room and the hotel's convenient location. It is wonderful to know that you found your room clean and well-equipped, and that our staff provided friendly and helpful service.
We appreciate your comments regarding the breakfast experience. While our cafeteria-style restaurant aims to provide a casual dining atmosphere, we understand that it may not align with the luxury feel of the hotel. Your suggestion for more fruit at breakfast has been noted and will be taken into consideration for future improvements.
We are pleased that our breakfast bags were a suitable option for your early departure. Thank you once again for your kind words, and we look forward to welcoming you back in the future.
Henriette Viglasi-Vincze
Deputy General Manager
Thank you for sharing your feedback regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you enjoyed the beautiful views from your room and the hotel's convenient location. It is wonderful to know that you found your room clean and well-equipped, and that our staff provided friendly and helpful service.
We appreciate your comments regarding the breakfast experience. While our cafeteria-style restaurant aims to provide a casual dining atmosphere, we understand that it may not align with the luxury feel of the hotel. Your suggestion for more fruit at breakfast has been noted and will be taken into consideration for future improvements.
We are pleased that our breakfast bags were a suitable option for your early departure. Thank you once again for your kind words, and we look forward to welcoming you back in the future.
Henriette Viglasi-Vincze
Deputy General Manager
Anonimowy podróżny
Komentarz: 29 sie 2026
Pobyt: sie 2026
The Mercure is generally recommended for business travelers or tourists. However, be aware that many tour groups cycle in and out. This makes for a lot of people traffic. My biggest complaint is with housekeeping. They half clean rooms and consistently fail to leave towels.
Podróżujący z rodziną
Komentarz: 7 lip 2026
Pobyt: lip 2026
Dirty and staff who help themselves at the breakfast buffet
This hotel is located in a convenient location in Budapest and has good access to public transport and most sights of the city. However, this hotel is dirty. Our bathroom was dirty when we arrived. The floor was not clean, we were missing tissue paper and we found an old pair of socks in the room. Worse of all the breakfast buffet. Lots of staff members walking around but none of them is paying attention to the cleanliness of the buffet. Food on the floor, the cold meat at the buffet seemed old and dry. Vegetables and fruit seemed old and dry. Coffee machine produces watery coffee. And staff come into the breakfast room helping themselves to food and drinks whilst hotel guests are having their breakfast. I saw the cleaning staff using the breakfast room and helping themselves to food and drinks. After they have just cleaned rooms and toilets! Disgusting! I should not be seeing this as a hotel guest. Hotel manager or breakfast manager should be ashamed of themselves .
Odpowiedź hotelu
Komentarz: 8 lip 2026
Dear Sandra R,
Thank you for taking the time to share your feedback regarding your recent stay at Mercure Budapest Castle Hill. I sincerely apologize for the inconveniences you experienced during your visit. It is concerning to hear about the cleanliness issues in your room as well as in the breakfast area. We strive to maintain high standards of cleanliness, and your comments have been noted for review with our housekeeping team.
Regarding the breakfast buffet, I appreciate your observation about the staff's conduct and the quality of the food. We take pride in providing a pleasant dining experience, and it is important that our guests feel comfortable and well-served. Your feedback will be communicated to the appropriate departments to ensure that our service standards are upheld.
We value your insights as they help us improve our services. Thank you once again for your comments, and I hope you consider giving us another opportunity in the future.
Sincerely,
Henriette Viglasi-Vincze
Deputy General Manager
Thank you for taking the time to share your feedback regarding your recent stay at Mercure Budapest Castle Hill. I sincerely apologize for the inconveniences you experienced during your visit. It is concerning to hear about the cleanliness issues in your room as well as in the breakfast area. We strive to maintain high standards of cleanliness, and your comments have been noted for review with our housekeeping team.
Regarding the breakfast buffet, I appreciate your observation about the staff's conduct and the quality of the food. We take pride in providing a pleasant dining experience, and it is important that our guests feel comfortable and well-served. Your feedback will be communicated to the appropriate departments to ensure that our service standards are upheld.
We value your insights as they help us improve our services. Thank you once again for your comments, and I hope you consider giving us another opportunity in the future.
Sincerely,
Henriette Viglasi-Vincze
Deputy General Manager
Podróżujący z rodziną
Komentarz: 28 cze 2026
Pobyt: cze 2026
Dissapointed by the service
The receptionist (the boy with the long hair) was so rude and ironic towards us. 3 times we needed his assistance he had the same bad attitude.
It is so sad to experience such behaviour in a hotel like mercure.
It is so sad to experience such behaviour in a hotel like mercure.
Odpowiedź hotelu
Komentarz: 29 cze 2026
Dear Μαριαννα Π,
Thank you for your feedback regarding your experience with our staff. We take matters of service quality seriously and appreciate your input. Your concerns will be addressed to ensure a more positive atmosphere for our guests in the future.
Henriette Viglasi-Vincze
Deputy General Manager
Thank you for your feedback regarding your experience with our staff. We take matters of service quality seriously and appreciate your input. Your concerns will be addressed to ensure a more positive atmosphere for our guests in the future.
Henriette Viglasi-Vincze
Deputy General Manager
Bardzo dobra lokalizacja
Ntak:Sz19000364, Budapest, Krisztina krt. 41-43, Krisztinaváros, 1013, Budapeszt, Węgry|1,03 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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