Marble Hotel
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Basen
Spa
Więcej na temat: Marble Hotel
Marble Hotel
Usytuowany zaledwie 150 metrów od placu Taksim hotel Marble oferuje nowoczesne pokoje z telewizją satelitarną. Hotelowe centrum odnowy biologicznej obejmuje kryty basen, łaźnię turecką i saunę. Na miejscu znajduje się bezpłatny parking. License number: 4774
Opinie z: 
Para
Komentarz: 20 cze 2026
Pobyt: cze 2026
Fair and objective review.
Expectations were not high, but we changed our minds. Welcoming with a welcome drink, clean room, and daily change of clean towels. Abundant breakfast with fresh products. Fantastic location. Friendly and helpful staff.
Odpowiedź hotelu
Komentarz: 9 lip 2026
Dear Guest,
We would like to express our sincerest thanks for your kind and heartfelt review. It is our greatest joy and motivation that your stay exceeded your expectations and that you left our hotel happy.
From the moment you step into our hotel, we take great care to make you feel comfortable and special, welcoming you with a welcome drink. We are truly delighted that you noticed every detail, from the cleanliness of your room and daily towel changes to the fresh and carefully selected products offered at breakfast and our central location.
We especially thank you for your kind words about our team. Providing our guests with friendly, sincere, and helpful service is our top priority. Your kind comments on behalf of our colleagues are a great source of encouragement for us.
Thank you again for taking the time to share your experience with other guests. We would be delighted to welcome you back to our hotel. We look forward to welcoming you with the same warmth and care on your next visit.
With love and respect,
Guest Relations Office
We would like to express our sincerest thanks for your kind and heartfelt review. It is our greatest joy and motivation that your stay exceeded your expectations and that you left our hotel happy.
From the moment you step into our hotel, we take great care to make you feel comfortable and special, welcoming you with a welcome drink. We are truly delighted that you noticed every detail, from the cleanliness of your room and daily towel changes to the fresh and carefully selected products offered at breakfast and our central location.
We especially thank you for your kind words about our team. Providing our guests with friendly, sincere, and helpful service is our top priority. Your kind comments on behalf of our colleagues are a great source of encouragement for us.
Thank you again for taking the time to share your experience with other guests. We would be delighted to welcome you back to our hotel. We look forward to welcoming you with the same warmth and care on your next visit.
With love and respect,
Guest Relations Office
Podróżujący z rodziną
Komentarz: 21 cze 2026
Pobyt: sie 2025
Good hotel location
Good breakfast but no change in the menu
Small room low light old decor
Noise from the bar and street
But still best location in taxsim
And I will visit again ish this summer
Small room low light old decor
Noise from the bar and street
But still best location in taxsim
And I will visit again ish this summer
Odpowiedź hotelu
Komentarz: 13 lip 2026
Dear Guest,
Thank you for sharing your feedback regarding your recent stay.
We are thrilled to hear that you find our location to be the best in Taksim and that you are already planning to visit us again this summer.In order to offer a rich dining experience, our breakfast service features menu options that change daily, particularly our hot buffet items and traditional appetizers (mezes). We also appreciate your comments regarding room size and lighting; we continuously evaluate our services and property features to ensure a comfortable stay.
Regarding the vibrant atmosphere of the street and local venues, our central location naturally places us at the very heart of Taksim's lively energy. For your upcoming summer visit, please feel free to request one of our quieter rooms during booking, and we will do our best to accommodate you based on availability.
We look forward to welcoming you back to the heart of Taksim soon.
With love and respect,
Guest Relations Office
Thank you for sharing your feedback regarding your recent stay.
We are thrilled to hear that you find our location to be the best in Taksim and that you are already planning to visit us again this summer.In order to offer a rich dining experience, our breakfast service features menu options that change daily, particularly our hot buffet items and traditional appetizers (mezes). We also appreciate your comments regarding room size and lighting; we continuously evaluate our services and property features to ensure a comfortable stay.
Regarding the vibrant atmosphere of the street and local venues, our central location naturally places us at the very heart of Taksim's lively energy. For your upcoming summer visit, please feel free to request one of our quieter rooms during booking, and we will do our best to accommodate you based on availability.
We look forward to welcoming you back to the heart of Taksim soon.
With love and respect,
Guest Relations Office
Goście indywidualni
Komentarz: 10 cze 2026
Pobyt: cze 2026
It was a very fun experience.
It was a wonderful experience, a very professional team, I'm looking forward to coming back again.
Odpowiedź hotelu
Komentarz: 9 lip 2026
Değerli Misafirimiz,
Bizimle paylaştığınız güzel değerlendirme ve içten sözleriniz için gönülden teşekkür ederiz.
Konaklamanızı "çok eğlenceli bir deneyim" olarak nitelendirmeniz ve otelimizden memnun ayrılmış olmanız bizleri son derece mutlu etti. Özellikle ekibimizi profesyonel olarak değerlendirmeniz bizim için büyük bir gurur kaynağıdır. Misafirlerimize güler yüzlü, kaliteli ve özenli bir hizmet sunabilmek için büyük bir özveriyle çalışıyoruz. Bu çabamızın sizler tarafından takdir edilmesi tüm ekibimiz adına en değerli ödüldür.
En çok da tekrar gelmeyi dört gözle beklediğinizi belirtmeniz bizleri ayrıca heyecanlandırdı. Sizleri yeniden otelimizde ağırlayacak olmanın mutluluğunu şimdiden yaşıyoruz. Bir sonraki ziyaretinizde de sizlere aynı sıcaklık, konfor ve misafirperverlikle unutulmaz bir konaklama deneyimi sunabilmek için hazır olacağız.
Değerli yorumunuz ve bizleri tercih ettiğiniz için tekrar teşekkür eder, en kısa zamanda sizleri yeniden aramızda görmekten büyük memnuniyet duyacağımızı belirtmek isteriz.
Sevgi ve Saygılarımızla,
Misafir ilişkileri ofisi
Bizimle paylaştığınız güzel değerlendirme ve içten sözleriniz için gönülden teşekkür ederiz.
Konaklamanızı "çok eğlenceli bir deneyim" olarak nitelendirmeniz ve otelimizden memnun ayrılmış olmanız bizleri son derece mutlu etti. Özellikle ekibimizi profesyonel olarak değerlendirmeniz bizim için büyük bir gurur kaynağıdır. Misafirlerimize güler yüzlü, kaliteli ve özenli bir hizmet sunabilmek için büyük bir özveriyle çalışıyoruz. Bu çabamızın sizler tarafından takdir edilmesi tüm ekibimiz adına en değerli ödüldür.
En çok da tekrar gelmeyi dört gözle beklediğinizi belirtmeniz bizleri ayrıca heyecanlandırdı. Sizleri yeniden otelimizde ağırlayacak olmanın mutluluğunu şimdiden yaşıyoruz. Bir sonraki ziyaretinizde de sizlere aynı sıcaklık, konfor ve misafirperverlikle unutulmaz bir konaklama deneyimi sunabilmek için hazır olacağız.
Değerli yorumunuz ve bizleri tercih ettiğiniz için tekrar teşekkür eder, en kısa zamanda sizleri yeniden aramızda görmekten büyük memnuniyet duyacağımızı belirtmek isteriz.
Sevgi ve Saygılarımızla,
Misafir ilişkileri ofisi
Podróżujący z rodziną
Komentarz: 24 maj 2026
Pobyt: maj 2026
Worst hotel experience I have ever had — unsafe elevator, dirty rooms, no basic hygiene, and unacceptable management
I stayed at Marble Hotel Istanbul from 20 May to 24 May, and this was by far one of the worst hotel experiences I have ever had. This property is advertised as a 4-star hotel, but the reality was completely unacceptable in terms of hygiene, safety, service and management.
We paid approximately EUR 1,200 for two rooms for four nights. During the stay, the same hotel was showing on Booking.com for a dramatically lower price, with comparable rooms for the same number of nights listed at around EUR 270–342 per room. I understand that hotel prices can fluctuate, but considering the extremely poor conditions we experienced, the amount charged was completely disproportionate.
The problems started immediately. The hotel advertised parking, including on-site/valet parking options, but when we arrived with a Mercedes V-Class, which is a normal category B vehicle, they told us they had no proper parking solution. We had to search around the area ourselves, despite the fact that parking was one of the highlighted services on Booking.com.
The key cards repeatedly stopped working. We had to go down to reception multiple times to have them reprogrammed. This happened more than once and became a constant inconvenience.
The most serious incident was with the elevator. After one of the key-card issues, reception reprogrammed my card and I entered the elevator to go back to the 6th floor. The elevator malfunctioned, moved abnormally, failed to stop properly, and took me down to level -2. I was extremely frightened, pressed the alarm button, but nobody responded. When the doors finally opened, I had to run back to reception. The hotel did not provide a proper incident report, and the same elevator appeared to remain in use afterwards. This is a serious guest safety issue, not a minor inconvenience.
Housekeeping and hygiene were also unacceptable. One day we returned to the hotel at around 5 PM and the room was still not cleaned and had a bad smell. On another occasion, we returned and neither of our rooms was properly cleaned. There was no toilet paper, no basic supplies, and the room felt dirty and neglected. The bed linen was damaged/torn, and the towels were dirty. This is not acceptable even for a basic hotel, let alone a property advertised as 4 stars.
The room was also extremely poorly soundproofed. You could hear everything from outside as if the windows were open, and you could also hear noise from inside the hotel. It was very difficult to rest properly.
Breakfast was another disappointment. When breakfast opened at 7 AM, the omelette was already cold and tasted/appeared as if it had been prepared much earlier. For a 4-star hotel, the breakfast quality was extremely poor.
The worst part was how management handled the situation. Instead of taking responsibility, they tried to avoid resolving the matter properly. When we asked for a refund, we were told that because the reservation was made through Booking.com, they could not refund us directly. They then proposed cancelling the Booking.com reservation and refunding the full amount only if we first paid them EUR 900 directly. I refused this, because it is unacceptable and unsafe to ask a guest to make a separate direct payment outside Booking.com before any refund is officially processed.
The manager was dismissive, unprofessional and unwilling to take proper responsibility for the repeated failures. At no point did I feel that the hotel treated the situation with the seriousness it deserved, especially considering the elevator incident, the hygiene problems and the repeated lack of basic service.
This was not just a case of “we did not like the hotel.” This was a repeated failure of basic hotel standards: misleading parking information, repeated key-card failures, an unsafe elevator incident, unanswered elevator alarm, dirty rooms, lack of toilet paper and supplies, damaged linen, dirty towels, poor soundproofing, bad breakfast and unprofessional management.
I strongly do not recommend this hotel. Based on my experience, it does not meet the standards expected from a 4-star property, and I would not stay here again under any circumstances.
We paid approximately EUR 1,200 for two rooms for four nights. During the stay, the same hotel was showing on Booking.com for a dramatically lower price, with comparable rooms for the same number of nights listed at around EUR 270–342 per room. I understand that hotel prices can fluctuate, but considering the extremely poor conditions we experienced, the amount charged was completely disproportionate.
The problems started immediately. The hotel advertised parking, including on-site/valet parking options, but when we arrived with a Mercedes V-Class, which is a normal category B vehicle, they told us they had no proper parking solution. We had to search around the area ourselves, despite the fact that parking was one of the highlighted services on Booking.com.
The key cards repeatedly stopped working. We had to go down to reception multiple times to have them reprogrammed. This happened more than once and became a constant inconvenience.
The most serious incident was with the elevator. After one of the key-card issues, reception reprogrammed my card and I entered the elevator to go back to the 6th floor. The elevator malfunctioned, moved abnormally, failed to stop properly, and took me down to level -2. I was extremely frightened, pressed the alarm button, but nobody responded. When the doors finally opened, I had to run back to reception. The hotel did not provide a proper incident report, and the same elevator appeared to remain in use afterwards. This is a serious guest safety issue, not a minor inconvenience.
Housekeeping and hygiene were also unacceptable. One day we returned to the hotel at around 5 PM and the room was still not cleaned and had a bad smell. On another occasion, we returned and neither of our rooms was properly cleaned. There was no toilet paper, no basic supplies, and the room felt dirty and neglected. The bed linen was damaged/torn, and the towels were dirty. This is not acceptable even for a basic hotel, let alone a property advertised as 4 stars.
The room was also extremely poorly soundproofed. You could hear everything from outside as if the windows were open, and you could also hear noise from inside the hotel. It was very difficult to rest properly.
Breakfast was another disappointment. When breakfast opened at 7 AM, the omelette was already cold and tasted/appeared as if it had been prepared much earlier. For a 4-star hotel, the breakfast quality was extremely poor.
The worst part was how management handled the situation. Instead of taking responsibility, they tried to avoid resolving the matter properly. When we asked for a refund, we were told that because the reservation was made through Booking.com, they could not refund us directly. They then proposed cancelling the Booking.com reservation and refunding the full amount only if we first paid them EUR 900 directly. I refused this, because it is unacceptable and unsafe to ask a guest to make a separate direct payment outside Booking.com before any refund is officially processed.
The manager was dismissive, unprofessional and unwilling to take proper responsibility for the repeated failures. At no point did I feel that the hotel treated the situation with the seriousness it deserved, especially considering the elevator incident, the hygiene problems and the repeated lack of basic service.
This was not just a case of “we did not like the hotel.” This was a repeated failure of basic hotel standards: misleading parking information, repeated key-card failures, an unsafe elevator incident, unanswered elevator alarm, dirty rooms, lack of toilet paper and supplies, damaged linen, dirty towels, poor soundproofing, bad breakfast and unprofessional management.
I strongly do not recommend this hotel. Based on my experience, it does not meet the standards expected from a 4-star property, and I would not stay here again under any circumstances.
Odpowiedź hotelu
Komentarz: 13 lip 2026
Dear Guest,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We would like to clarify a few points regarding your stay.
As stated on our Booking.com page, our parking entrance has height limitations. Unfortunately, due to the size and height of your vehicle, we were unable to accommodate it safely inside the parking area. Regarding the elevator issue, on the day in question the hotel was exceptionally busy due to the FİFA WORLD CUP match and a large group of guests used the elevator beyond its normal capacity. A temporary technical interruption occurred and our technical team intervened immediately. Fortunately, there was no situation involving guests being trapped inside the elevator or any injury. During your stay, our team remained in communication with you and informed you that if you were dissatisfied, you could request a cancellation through Booking.com and we would approve it accordingly. However, you preferred to continue your stay. In addition, as a gesture of goodwill, your reservation was upgraded free of charge to our Premium Sea View room category, which is among the highest room standards in our hotel.
We always take guest feedback seriously and continuously work to improve our services and guest experience.
With love and respect,
Guest Relations Office
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We would like to clarify a few points regarding your stay.
As stated on our Booking.com page, our parking entrance has height limitations. Unfortunately, due to the size and height of your vehicle, we were unable to accommodate it safely inside the parking area. Regarding the elevator issue, on the day in question the hotel was exceptionally busy due to the FİFA WORLD CUP match and a large group of guests used the elevator beyond its normal capacity. A temporary technical interruption occurred and our technical team intervened immediately. Fortunately, there was no situation involving guests being trapped inside the elevator or any injury. During your stay, our team remained in communication with you and informed you that if you were dissatisfied, you could request a cancellation through Booking.com and we would approve it accordingly. However, you preferred to continue your stay. In addition, as a gesture of goodwill, your reservation was upgraded free of charge to our Premium Sea View room category, which is among the highest room standards in our hotel.
We always take guest feedback seriously and continuously work to improve our services and guest experience.
With love and respect,
Guest Relations Office
Goście biznesowi
Komentarz: 16 maj 2026
Pobyt: maj 2026
Don't even think about it
You can see my previous thought about hotel below
But unfortunately after I liked the place I booked 3-4 times more but at second stay some people burst into my room,third stay there was a broken fridge in the middle of the room at third stay though I booked it 3 days when I arrived there they said that they don't have a room only a room is available which is not same standards like previous ones, still I accept it but the room wasnt cleaned it was full of garbage bags the sheets and pillow of previous guests. So classic in Türkiye the more you stay somewhere the more they don't care about you. For one day you can stay but no more!
Because of my job I’m traveling a lot and staying different hotels from all over the world. I’m kinda hotel expert so my opinions about this hotel are
1- welcoming & helpful staff (even though I asked so many things they helped me for each of them)
2-room was great,clean and had a great view.
Special thanks to Tuğçe and all the staff. Thanks guys it was one of the greater accommodation for me!
But unfortunately after I liked the place I booked 3-4 times more but at second stay some people burst into my room,third stay there was a broken fridge in the middle of the room at third stay though I booked it 3 days when I arrived there they said that they don't have a room only a room is available which is not same standards like previous ones, still I accept it but the room wasnt cleaned it was full of garbage bags the sheets and pillow of previous guests. So classic in Türkiye the more you stay somewhere the more they don't care about you. For one day you can stay but no more!
Because of my job I’m traveling a lot and staying different hotels from all over the world. I’m kinda hotel expert so my opinions about this hotel are
1- welcoming & helpful staff (even though I asked so many things they helped me for each of them)
2-room was great,clean and had a great view.
Special thanks to Tuğçe and all the staff. Thanks guys it was one of the greater accommodation for me!
Bardzo dobra lokalizacja
Cihangir, Sıraselviler Cd. No:41, Beyoğlu , 34433, Stambuł, Turcja|3,33 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Wszystkie grupy wiekowe
36 zł (EUR8,14) od osoby za noc
Maksymalny wiek: 6
W cenie
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Cena śniadania
28 zł (≈ 6,49 EUR)/osobę
Śniadanie w godzinach
07:00–10:30 od poniedziałek do niedziela
W odpowiedzi na koronawirusa (COVID-19) ten obiekt zapewnia obecnie dodatkowe środki bezpieczeństwa i środki sanitarne. Sprzedaż jedzenia i napojów w tym obiekcie może być ograniczona lub niedostępna ze względu na koronawirusa (COVID-19). W odpowiedzi na koronawirusa (COVID-19) ten obiekt podjął środki mające na celu ochronę gości i personelu. Niektóre usługi i udogodnienia mogą być niedostępne lub ograniczone. Zgodnie z rządowymi wytycznymi dotyczącymi minimalizacji ryzyka transmisji koronawirusa (COVID-19) w okresie obowiązywania tych wytycznych ten obiekt może prosić gości o przedstawienie dodatkowych dokumentów potwierdzających tożsamość, trasę podróży oraz inne istotne informacje. Z powodu koronawirusa (COVID-19) ten obiekt stosuje rygorystyczne zasady dystansu społecznego. Z powodu koronawirusa (COVID-19) noszenie maseczki jest obowiązkowe we wszystkich pomieszczeniach ogólnodostępnych.
Hotel akceptuje następujące formy płatności:
Cash
Marble Hotel: częste pytania
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