Fiesta Beach Djerba
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Centrum fitness
Spa
Więcej na temat: Fiesta Beach Djerba
Fiesta Beach Djerba
Situated directly on the beach and just 500 metres from Djerba Casino, Fiesta Beach Club provides entertainment for everyone, including sports, spa facilities and a children’s club.
Opinie z: 
Podróżujący z rodziną
Komentarz: 6 sie 2026
Fiesta beach holiday
Nice holiday we enjoyed very much. Good servis kind personal Nice beach good food and perfect animation team. Big thanks for everybody. We would love to come back hete.
Odpowiedź hotelu
Komentarz: 7 sie 2026
Dear Guest,
Thank you for sharing such a wonderful review. We are delighted to know you enjoyed a relaxing holiday, friendly service, great food, and lively entertainment.
Your appreciation means a lot to our team and reflects our commitment to warm hospitality and memorable stays.
We look forward to welcoming you back soon for another great visit.
Best regards,
Guest Relation Manager
Thank you for sharing such a wonderful review. We are delighted to know you enjoyed a relaxing holiday, friendly service, great food, and lively entertainment.
Your appreciation means a lot to our team and reflects our commitment to warm hospitality and memorable stays.
We look forward to welcoming you back soon for another great visit.
Best regards,
Guest Relation Manager
Podróżujący z rodziną
Komentarz: 24 mar 2026
Pobyt: mar 2026
Fabulous hotel - vegetarian food limited
The hotel and facilities are fabulous!
Weather in March and being out of season meant that we weren’t able to make full use of all facilities sadly.
The outdoor main pool is huge, clean with lots of sun beds and pool bar staff are the friendliest bunch and had a laugh with us sitting at the swim up bar despite it not really being warm enough.
The indoor pool was a real bonus and lifeguards are very welcoming.
The rooms are lovely too and housekeeping staff do a fantastic job.
Staff at reception are not the friendliest bunch and unfortunately it took 3 requests just to get an extra pillow.
Animation team are friendly and try to get people involved - lovely to watch them inviting some of the older and lone guests up to dance every evening.
Waiting staff in the restaurant are very friendly and do an excellent job.
The only negative thing we found was the food - very limited for vegetarian and virtually zero for vegan. Salads and pasta more often than not contained meat or fish and labelling was very poor. Due to this we both accidentally consumed meat or fish which is not good.
There is plenty of choice - just needs more without meat or fish and proper labelling as the staff behind the serving counters did not speak English.
Overall a great holiday- just let down by the food mainly.
Weather in March and being out of season meant that we weren’t able to make full use of all facilities sadly.
The outdoor main pool is huge, clean with lots of sun beds and pool bar staff are the friendliest bunch and had a laugh with us sitting at the swim up bar despite it not really being warm enough.
The indoor pool was a real bonus and lifeguards are very welcoming.
The rooms are lovely too and housekeeping staff do a fantastic job.
Staff at reception are not the friendliest bunch and unfortunately it took 3 requests just to get an extra pillow.
Animation team are friendly and try to get people involved - lovely to watch them inviting some of the older and lone guests up to dance every evening.
Waiting staff in the restaurant are very friendly and do an excellent job.
The only negative thing we found was the food - very limited for vegetarian and virtually zero for vegan. Salads and pasta more often than not contained meat or fish and labelling was very poor. Due to this we both accidentally consumed meat or fish which is not good.
There is plenty of choice - just needs more without meat or fish and proper labelling as the staff behind the serving counters did not speak English.
Overall a great holiday- just let down by the food mainly.
Odpowiedź hotelu
Komentarz: 27 mar 2026
Dear Guest,
Thank you for sharing your experience and highlighting our pools, housekeeping, restaurant team, lifeguards, and animation—your kind words mean a lot to our team.
We are sorry to hear parts of your stay did not reflect the seamless, thoughtful service and dining clarity we aim to provide, especially regarding requests and dietary options.
We appreciate your feedback and are glad your overall holiday was enjoyable. We hope to welcome you back for an even better stay.
Best regards,
Guest Relation Manager
Thank you for sharing your experience and highlighting our pools, housekeeping, restaurant team, lifeguards, and animation—your kind words mean a lot to our team.
We are sorry to hear parts of your stay did not reflect the seamless, thoughtful service and dining clarity we aim to provide, especially regarding requests and dietary options.
We appreciate your feedback and are glad your overall holiday was enjoyable. We hope to welcome you back for an even better stay.
Best regards,
Guest Relation Manager
Podróżujący z rodziną
UK
Komentarz: 24 lip 2026
A truly awful experience and massive let down
This July Tunisia is experiencing a heat wave and the county is implementing rolling blackouts. We didn’t know this before travelling and the hotel was very secretive about it until we were here and paid the taxes. Then they don’t care at all.
Even when the power is on - the hotel is unbearably hot. In the restaurants expect temperature in excess of 35c with the A/C low or off. Most guests are profusely sweating and fanning themselves.
No top of this there have been constant problems with water. We’ve had evenings where I’ve had to go to reception 5+ times to ask them to restore water to our room.
The quality and quantity of the food is very poor - well below what is advertised. Many food stations empty. Fresh food spoiling in the heat. Soft drinks not available from dispensers; so long waits at the bars. Even water coolers are left empty for hours.
There is little respite in water as both the pool and sea are about 28-30c
The only provision is house keeping is leaving water bottles and coke in the rooms; but mini fridges are not on long enough to actually get cold so the drinks are hot (not warm).
The WiFi is practically nonexistent. I can’t even upload photos with this review and I’m sat in reception.
On top of this many of the staff, including restaurant, bar and reception staff, are out right rude. One had a casual 5 minute conversation with a colleague before even acknowledging I was waiting to be served. Bar staff won’t attempt communication in English and just move to the next customer. Another ignored half my order because I hadn’t asked for it in French. Dinner staff not been clearing down or setting tables, even when explained that our children are coeliac (we have a travel card clearly explaining this in Arabic and French). Either They lack glasses or can’t wash them fast enough. Our lunch was served with shot glasses of water one day.
If you are coming hoping for a 4* all-inclusive experience, there is a very good chance you won’t get it and the hotel manager is using the power outages as a blanket excuse for everything with no attempt at rectifying. I would note - I’ve had an in depth conversation with the guest relation manager before posting. I asked if the restaurant A/C could be turned up and that the soft drinks machine could be kept working. This would make our stay at least a little more comfortable. She has not actioned either and the staff continue to be rude.
I don’t know what this place is like off season when power cuts are not occurring but based on the behaviour of staff I wouldn’t recommend it at all.
Even when the power is on - the hotel is unbearably hot. In the restaurants expect temperature in excess of 35c with the A/C low or off. Most guests are profusely sweating and fanning themselves.
No top of this there have been constant problems with water. We’ve had evenings where I’ve had to go to reception 5+ times to ask them to restore water to our room.
The quality and quantity of the food is very poor - well below what is advertised. Many food stations empty. Fresh food spoiling in the heat. Soft drinks not available from dispensers; so long waits at the bars. Even water coolers are left empty for hours.
There is little respite in water as both the pool and sea are about 28-30c
The only provision is house keeping is leaving water bottles and coke in the rooms; but mini fridges are not on long enough to actually get cold so the drinks are hot (not warm).
The WiFi is practically nonexistent. I can’t even upload photos with this review and I’m sat in reception.
On top of this many of the staff, including restaurant, bar and reception staff, are out right rude. One had a casual 5 minute conversation with a colleague before even acknowledging I was waiting to be served. Bar staff won’t attempt communication in English and just move to the next customer. Another ignored half my order because I hadn’t asked for it in French. Dinner staff not been clearing down or setting tables, even when explained that our children are coeliac (we have a travel card clearly explaining this in Arabic and French). Either They lack glasses or can’t wash them fast enough. Our lunch was served with shot glasses of water one day.
If you are coming hoping for a 4* all-inclusive experience, there is a very good chance you won’t get it and the hotel manager is using the power outages as a blanket excuse for everything with no attempt at rectifying. I would note - I’ve had an in depth conversation with the guest relation manager before posting. I asked if the restaurant A/C could be turned up and that the soft drinks machine could be kept working. This would make our stay at least a little more comfortable. She has not actioned either and the staff continue to be rude.
I don’t know what this place is like off season when power cuts are not occurring but based on the behaviour of staff I wouldn’t recommend it at all.
Odpowiedź hotelu
Komentarz: 27 lip 2026
Dear Guest,
Thank you for sharing your experience with us. We are truly sorry to hear your stay fell so far short of the comfort and hospitality our guests should expect.
Our team strives to provide a welcoming environment, attentive service, and consistent amenities, and we regret that this was not your impression. We appreciate your detailed feedback, as it helps us uphold our standards.
We hope you will consider giving us another opportunity to better serve you in the future.
Best regards,
Guest Relation Manager
Thank you for sharing your experience with us. We are truly sorry to hear your stay fell so far short of the comfort and hospitality our guests should expect.
Our team strives to provide a welcoming environment, attentive service, and consistent amenities, and we regret that this was not your impression. We appreciate your detailed feedback, as it helps us uphold our standards.
We hope you will consider giving us another opportunity to better serve you in the future.
Best regards,
Guest Relation Manager
Para
Komentarz: 23 lip 2026
Low expectations, worse reality. The total absence of hospitality and customer service
I traveled in a group of 18 people (5 families). Before the departure, we took care to adjust our expectations according to the destination. They managed to stay very low.
Energy and water: Cuts to electricity and water almost daily, sometimes overnight, with room temperatures exceeding 30°C and no shower. The emergency generator (near block 15) generated constant noise that prevented rest for those staying in this block.
Staff and reception: service systematically indelicate and without any guidance to the client. Total lack of empathy. Basic requests (hotel map, late checkout, information) were repeatedly ignored or rejected without explanation. This was by far the worst service I have seen or personally experienced over 25 years of contact with hotels, resorts and other enterprises.
Safety: I suffered a fall on the stairs of block 15 (no anti-slip belt, slippery floor by recent cleaning and no signaling), with significant hematoma in the forearm. When seeking help, I found the hospital open and unattended, with medication and medical material at the reach of anyone, including children.
Check-out: Despite daily late checkout requests, we were referred to "the next day" until the day of departure, when we were told it was not possible. Luggage was left in an open room without any access control. Already without room, we were assigned (with reluctance) a single room for 18 people to shower — precisely at a time without water. Curiously one of the rooms was the room where one of the family members had been staying.
Restoration: chaotic main restaurant, no seat management, with long waiting to raise table. Poor food quality and dubious dish/cup cleaning.
Rooms: dated, requiring urgent maintenance. Inconsistent air conditioning, virtually empty minibar, safe with impractical system (it is necessary to request the key at the reception - if you do not return it 100 euros).
Positive points: well-maintained green areas, beach without much wave, and the two themed restaurants (only minimally pleasant experiences, without stunning).
Not recommended, especially to families with children, given the set of safety and health flaws.
Leave the resort with serious security concerns. If there was a fire during the power cut, would there be water in the RIA to put it out?
Energy and water: Cuts to electricity and water almost daily, sometimes overnight, with room temperatures exceeding 30°C and no shower. The emergency generator (near block 15) generated constant noise that prevented rest for those staying in this block.
Staff and reception: service systematically indelicate and without any guidance to the client. Total lack of empathy. Basic requests (hotel map, late checkout, information) were repeatedly ignored or rejected without explanation. This was by far the worst service I have seen or personally experienced over 25 years of contact with hotels, resorts and other enterprises.
Safety: I suffered a fall on the stairs of block 15 (no anti-slip belt, slippery floor by recent cleaning and no signaling), with significant hematoma in the forearm. When seeking help, I found the hospital open and unattended, with medication and medical material at the reach of anyone, including children.
Check-out: Despite daily late checkout requests, we were referred to "the next day" until the day of departure, when we were told it was not possible. Luggage was left in an open room without any access control. Already without room, we were assigned (with reluctance) a single room for 18 people to shower — precisely at a time without water. Curiously one of the rooms was the room where one of the family members had been staying.
Restoration: chaotic main restaurant, no seat management, with long waiting to raise table. Poor food quality and dubious dish/cup cleaning.
Rooms: dated, requiring urgent maintenance. Inconsistent air conditioning, virtually empty minibar, safe with impractical system (it is necessary to request the key at the reception - if you do not return it 100 euros).
Positive points: well-maintained green areas, beach without much wave, and the two themed restaurants (only minimally pleasant experiences, without stunning).
Not recommended, especially to families with children, given the set of safety and health flaws.
Leave the resort with serious security concerns. If there was a fire during the power cut, would there be water in the RIA to put it out?
Odpowiedź hotelu
Komentarz: 24 lip 2026
Caro hóspede,
Agradecemos por ter dedicado o seu tempo a partilhar a sua experiência de forma tão detalhada.
Lamentamos profundamente que a sua estadia, bem como a do seu grupo, tenha sido marcada por tantas dificuldades. Apresentamos as nossas mais sinceras desculpas pelas falhas que referiu, incluindo os cortes de água e eletricidade, o ruído provocado pelo gerador, o nível de serviço prestado, as questões de segurança, o processo de check-out e a qualidade dos serviços de restauração e alojamento. Lamentamos igualmente o acidente que sofreu durante a sua estadia e compreendemos o desagrado e a frustração que esta situação lhe causou.
Os comentários que partilhou connosco merecem a nossa total atenção. Iremos analisar cuidadosamente todos os pontos mencionados e trabalhar continuamente para melhorar os nossos serviços, reforçar os padrões de segurança e proporcionar uma experiência de maior qualidade aos nossos hóspedes.
Agradecemos também por ter reconhecido os aspetos positivos da sua estadia, nomeadamente as zonas verdes, a praia e os dois restaurantes temáticos.
Esperamos ter a oportunidade de o receber novamente no futuro e de lhe proporcionar uma experiência que reflita o nível de hospitalidade e serviço que procuramos oferecer.
Com os melhores cumprimentos,
Guest Relation Manager
Agradecemos por ter dedicado o seu tempo a partilhar a sua experiência de forma tão detalhada.
Lamentamos profundamente que a sua estadia, bem como a do seu grupo, tenha sido marcada por tantas dificuldades. Apresentamos as nossas mais sinceras desculpas pelas falhas que referiu, incluindo os cortes de água e eletricidade, o ruído provocado pelo gerador, o nível de serviço prestado, as questões de segurança, o processo de check-out e a qualidade dos serviços de restauração e alojamento. Lamentamos igualmente o acidente que sofreu durante a sua estadia e compreendemos o desagrado e a frustração que esta situação lhe causou.
Os comentários que partilhou connosco merecem a nossa total atenção. Iremos analisar cuidadosamente todos os pontos mencionados e trabalhar continuamente para melhorar os nossos serviços, reforçar os padrões de segurança e proporcionar uma experiência de maior qualidade aos nossos hóspedes.
Agradecemos também por ter reconhecido os aspetos positivos da sua estadia, nomeadamente as zonas verdes, a praia e os dois restaurantes temáticos.
Esperamos ter a oportunidade de o receber novamente no futuro e de lhe proporcionar uma experiência que reflita o nível de hospitalidade e serviço que procuramos oferecer.
Com os melhores cumprimentos,
Guest Relation Manager
Podróżujący z rodziną
Komentarz: 20 lip 2026
Thinking of coming to Djerba NOT!
If you're thinking of coming to this location don't they have 3 to 4 power cuts day and night, lasting about 1 to 2 hours with no power or water to the room and the noisy generator running in the background. I was told by the hotel stuff that this is a regular occurrence on Djerba
Odpowiedź hotelu
Komentarz: 21 lip 2026
Dear Guest,
Thank you for sharing your experience with us. We are sorry to hear that your stay did not reflect the seamless comfort and quiet environment our team strives to provide.
We appreciate your perspective and take your feedback seriously. Our goal is for every guest to feel cared for and at ease throughout their visit.
We hope to have the opportunity to welcome you back for a smoother experience.
Best regards,
Guest Relation Manager
Thank you for sharing your experience with us. We are sorry to hear that your stay did not reflect the seamless comfort and quiet environment our team strives to provide.
We appreciate your perspective and take your feedback seriously. Our goal is for every guest to feel cared for and at ease throughout their visit.
We hope to have the opportunity to welcome you back for a smoother experience.
Best regards,
Guest Relation Manager
Bardzo dobra lokalizacja
Zone Touristique, 4116 Dżerba, Tunezja|12,28 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 2
W cenie
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Cena śniadania
Skontaktuj się z hotelem, żeby uzyskać informacje o cenach
Śniadanie w godzinach
06:00–10:00 od poniedziałek do niedziela
Hotel akceptuje następujące formy płatności:
Cash
Fiesta Beach Djerba: częste pytania
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