Sunday Dortmund
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Klimatyzacja
Recepcja całodobowa
Dla niepalących
Pralnia
Zwierzęta domowe dozwolone
Więcej na temat: Sunday Dortmund
Sunday Dortmund
Sunday Hotel Dortmund City is a 5-minute walk from the main train station. It offers soundproofed rooms with high-speed internet, a 24-hour bar, and direct access to public transport.
Opinie z: 
Anonimowy podróżny
Komentarz: 30 sty 2026
Pobyt: sty 2026
Excellent location with good connections!
Para
Komentarz: 25 lip 2026
Pobyt: lip 2026
Fine for 1 night and you don't want to spend too much on it
It's a great hotel if you don't care what it looks like or what the staff is like, because it's very dated (bathroom with old bath and hand shower instead of walk-in shower or something, rust on all the stainless steel) (bedroom with very old TV set, old clothes and carpet) but really very clean, so in terms of hygiene it scores high!
The staff is very friendly and helpful, and the room is very clean. It leaves something to be desired, let's just say. We arrived for 1 night with 1 small dog, for which we had to pay €19,-- on the spot; quite pricey. We did not take advantage of breakfast there because we found €12.50/p best at the price for us, who are not really good eaters in the morning. Instead, around 9:00 am just outside the hotel at a bakery, we each went for a delicious fresh sandwich with a cup of tea for €13.50: count out your winnings and you are sure it is fresh
Also not insignificant to mention: the hotel does not have private parking. There are plenty of opportunities to park nearby, we were in a parking garage just about next to the hotel, for €14,- for +-16 hours.
The entrance to the hotel is a serious search, you might want to keep the address of a clothing store in the same building: 'AppelrathCüpper', Kampstrasse, because it is clearly marked on the building. If you go in there (walks into a hall with 2 elevators), you will also see in white letters on the door Sunday hotel. You will then have to enter the elevator to the reception on the 3rd floor.
We would choose another hotel next time, which should not be difficult because there are 60 (!) hotels in Dortmund. And everywhere they are dog friendly, really super
The staff is very friendly and helpful, and the room is very clean. It leaves something to be desired, let's just say. We arrived for 1 night with 1 small dog, for which we had to pay €19,-- on the spot; quite pricey. We did not take advantage of breakfast there because we found €12.50/p best at the price for us, who are not really good eaters in the morning. Instead, around 9:00 am just outside the hotel at a bakery, we each went for a delicious fresh sandwich with a cup of tea for €13.50: count out your winnings and you are sure it is fresh
Also not insignificant to mention: the hotel does not have private parking. There are plenty of opportunities to park nearby, we were in a parking garage just about next to the hotel, for €14,- for +-16 hours.
The entrance to the hotel is a serious search, you might want to keep the address of a clothing store in the same building: 'AppelrathCüpper', Kampstrasse, because it is clearly marked on the building. If you go in there (walks into a hall with 2 elevators), you will also see in white letters on the door Sunday hotel. You will then have to enter the elevator to the reception on the 3rd floor.
We would choose another hotel next time, which should not be difficult because there are 60 (!) hotels in Dortmund. And everywhere they are dog friendly, really super
Goście biznesowi
Komentarz: 28 lis 2025
Pobyt: lis 2025
central simple Mercure hotel in Dortmund
The hotel is very centrally located – about five minutes from the main train station or directly at the Kampstraße underground station. It is located on the upper floors of a building, the reception is on the second floor. It is a rather simple and smaller Mercure hotel; by my count it has less than 60 rooms.
My room was modern and clean, so I can't understand the criticism of other guests. The staff was very friendly and helpful. The room was clean and comfortable. Somewhat impractical, however, was the limited number of outlets (one at the desk, one in the vestibule).
Breakfast is rather simple by Mercure standards; hot food such as scrambled eggs, sausages or meatballs are not offered. There is also no bar, gym or sauna – presumably the hotel is too small for this.
However, if you can do without such additional services and a particularly extensive breakfast, you will find a centrally located hotel here, which is ideal for train passengers and public transport users.
My room was modern and clean, so I can't understand the criticism of other guests. The staff was very friendly and helpful. The room was clean and comfortable. Somewhat impractical, however, was the limited number of outlets (one at the desk, one in the vestibule).
Breakfast is rather simple by Mercure standards; hot food such as scrambled eggs, sausages or meatballs are not offered. There is also no bar, gym or sauna – presumably the hotel is too small for this.
However, if you can do without such additional services and a particularly extensive breakfast, you will find a centrally located hotel here, which is ideal for train passengers and public transport users.
Odpowiedź hotelu
Komentarz: 30 lis 2025
Lieber Gast,
Danke, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.
Es freut uns sehr, dass Ihnen die zentrale Lage unseres Hauses sowie die gute Anbindung an den öffentlichen Nahverkehr positiv aufgefallen sind.
Besonders wertschätzen wir Ihr Lob zur Modernität und Sauberkeit der Zimmer sowie der Freundlichkeit unseres Teams.
Dennoch bedauern wir, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Gerade bei der Ausstattung der Zimmer und unserem Frühstücksangebot werden wir Ihre Anregungen prüfen.
Abschließend möchten wir betonen, dass wir uns über Ihre Anerkennung der großzügigen Raumgestaltung besonders freuen. Die verkehrsgünstige Position ermöglicht unseren Gästen tatsächlich einen idealen Ausgangspunkt für Stadterkundungen.
Hoffentlich sehen wir uns auch in der Zukunft wieder.
Herzliche Grüße
Ihr Team vom Mercure Hotel Dortmund City
Danke, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.
Es freut uns sehr, dass Ihnen die zentrale Lage unseres Hauses sowie die gute Anbindung an den öffentlichen Nahverkehr positiv aufgefallen sind.
Besonders wertschätzen wir Ihr Lob zur Modernität und Sauberkeit der Zimmer sowie der Freundlichkeit unseres Teams.
Dennoch bedauern wir, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Gerade bei der Ausstattung der Zimmer und unserem Frühstücksangebot werden wir Ihre Anregungen prüfen.
Abschließend möchten wir betonen, dass wir uns über Ihre Anerkennung der großzügigen Raumgestaltung besonders freuen. Die verkehrsgünstige Position ermöglicht unseren Gästen tatsächlich einen idealen Ausgangspunkt für Stadterkundungen.
Hoffentlich sehen wir uns auch in der Zukunft wieder.
Herzliche Grüße
Ihr Team vom Mercure Hotel Dortmund City
Goście biznesowi
Komentarz: 24 lut 2026
Pobyt: lut 2026
I want to share my extremely disappointing experience at the Mercure Hotel in Dortmund.
I want to share my extremely disappointing experience at the Mercure Hotel in Dortmund. I have rarely faced such an unpleasant and unprofessional welcome.
As soon as I arrived, the tone was set: no hello, no smile, no kind look. The reception staff seemed deeply annoyed by the mere presence of guests. It really feels like you’re disturbing, like doing your job is an insurmountable effort. However, an establishment in this category should understand that the welcome is the first impression, and that it conditions the whole stay.
The lack of politeness is glaring: no courtesy formula, no clear explanation, not even a “goodbye” when leaving the premises. The bare minimum is not even guaranteed. The staff seems to want to ship customers as quickly as possible... or to make them wait voluntarily. On several occasions, we had to wait a long time while the receptionist seemed to take all her time to “do her books”, manipulate papers or type on her computer without any explanation. No words to inform us of the reason for the wait, no gesture to show that we were taken into consideration.
Most shocking is the feeling that some information is distorted or presented in a confusing way, as if anything were being said simply to simplify the task or avoid having to deal with the situation properly. This lack of transparency and professionalism is particularly frustrating.
We felt we were being left out of pure ill will, as if we were being “rotted” at the reception for no good reason. This is a profound disrespect to customers who pay for a service and expect, at a minimum, to be treated with courtesy.
A Mercure hotel is supposed to represent a certain standard of quality. Unfortunately, the attitude of the reception staff in Dortmund does not reflect this level of demand. This is not just a forgetfulness or a bad day, but a repeated and obviously assumed behavior.
I strongly advise against this establishment until a real effort is made on the quality of the reception and the training of the staff. A smile, a hello, a modicum of respect cost nothing — and yet, here, it seems to be asking too much.
As soon as I arrived, the tone was set: no hello, no smile, no kind look. The reception staff seemed deeply annoyed by the mere presence of guests. It really feels like you’re disturbing, like doing your job is an insurmountable effort. However, an establishment in this category should understand that the welcome is the first impression, and that it conditions the whole stay.
The lack of politeness is glaring: no courtesy formula, no clear explanation, not even a “goodbye” when leaving the premises. The bare minimum is not even guaranteed. The staff seems to want to ship customers as quickly as possible... or to make them wait voluntarily. On several occasions, we had to wait a long time while the receptionist seemed to take all her time to “do her books”, manipulate papers or type on her computer without any explanation. No words to inform us of the reason for the wait, no gesture to show that we were taken into consideration.
Most shocking is the feeling that some information is distorted or presented in a confusing way, as if anything were being said simply to simplify the task or avoid having to deal with the situation properly. This lack of transparency and professionalism is particularly frustrating.
We felt we were being left out of pure ill will, as if we were being “rotted” at the reception for no good reason. This is a profound disrespect to customers who pay for a service and expect, at a minimum, to be treated with courtesy.
A Mercure hotel is supposed to represent a certain standard of quality. Unfortunately, the attitude of the reception staff in Dortmund does not reflect this level of demand. This is not just a forgetfulness or a bad day, but a repeated and obviously assumed behavior.
I strongly advise against this establishment until a real effort is made on the quality of the reception and the training of the staff. A smile, a hello, a modicum of respect cost nothing — and yet, here, it seems to be asking too much.
Odpowiedź hotelu
Komentarz: 26 lut 2026
Cher hôte,
Merci de nous avoir alertés par ce message.
Cependant, nous nous excusons sincèrement que votre expérience n’ait pas répondu à vos attentes en matière d’accueil. Nous accordons une importance primordiale à la bienveillance et au professionnalisme de notre équipe, et il est regrettable que vous ayez ressenti un manque d’attention à la réception.
Vos commentaires sur le temps d’attente et la communication ont été notés avec sérieux. Nous rappelons que notre réception est ouverte 24h/24 pour répondre efficacement à toutes les demandes, et nous veillons à ce que chaque interaction soit claire et respectueuse.
Par ailleurs, sachez que les retours tels que le vôtre nous aident à améliorer en continu notre qualité de service. Nous espérons avoir l’occasion de restaurer votre confiance lors d’un futur séjour.
Nous espérons que vous nous donnerez l'opportunité de vous revoir afin de changer votre perception de nos prestations.
Bien à vous,
Ihr Team vom Mercure Hotel Dortmund City
Merci de nous avoir alertés par ce message.
Cependant, nous nous excusons sincèrement que votre expérience n’ait pas répondu à vos attentes en matière d’accueil. Nous accordons une importance primordiale à la bienveillance et au professionnalisme de notre équipe, et il est regrettable que vous ayez ressenti un manque d’attention à la réception.
Vos commentaires sur le temps d’attente et la communication ont été notés avec sérieux. Nous rappelons que notre réception est ouverte 24h/24 pour répondre efficacement à toutes les demandes, et nous veillons à ce que chaque interaction soit claire et respectueuse.
Par ailleurs, sachez que les retours tels que le vôtre nous aident à améliorer en continu notre qualité de service. Nous espérons avoir l’occasion de restaurer votre confiance lors d’un futur séjour.
Nous espérons que vous nous donnerez l'opportunité de vous revoir afin de changer votre perception de nos prestations.
Bien à vous,
Ihr Team vom Mercure Hotel Dortmund City
Goście indywidualni
Komentarz: 11 maj 2025
Pobyt: maj 2025
Disappointment slightly better f
As in France, the Mercurys are getting older: this mark drops, however the room was poorly soundproofed, and poorly cleaned.
Decent and hearty breakfast.
Old hotel in need of real renovation
Only highlight the location close to the central station
Decent and hearty breakfast.
Old hotel in need of real renovation
Only highlight the location close to the central station
Odpowiedź hotelu
Komentarz: 19 maj 2025
Cher Jacqueslq,
Nous vous remercions d'avoir partagé votre retour d'expérience.
Nous sommes ravis que notre petit-déjeuner varié et copieux ait répondu à vos attentes, avec ses options chaudes et froides servies jusqu'à 11h le week-end.
Nous regrettons que certains aspects de votre séjour n'aient pas été à la hauteur de nos standards. Toutes nos chambres disposent pourtant d'une isolation phonique et d'un nettoyage quotidien strict, éléments essentiels de notre engagement qualité. Nos équipes restent à votre écoute pour intervenir immédiatement en cas de besoin.
Notre situation centrale près de la gare et des transports vous a particulièrement convenu, permettant un accès rapide au stade Signal Iduna comme au centre historique de Dortmund.
Nous espérons avoir à nouveau l'occasion de vous accueillir dans des conditions optimales,
Cordialement,
Ihr Team vom Mercure Hotel Dortmund City
Nous vous remercions d'avoir partagé votre retour d'expérience.
Nous sommes ravis que notre petit-déjeuner varié et copieux ait répondu à vos attentes, avec ses options chaudes et froides servies jusqu'à 11h le week-end.
Nous regrettons que certains aspects de votre séjour n'aient pas été à la hauteur de nos standards. Toutes nos chambres disposent pourtant d'une isolation phonique et d'un nettoyage quotidien strict, éléments essentiels de notre engagement qualité. Nos équipes restent à votre écoute pour intervenir immédiatement en cas de besoin.
Notre situation centrale près de la gare et des transports vous a particulièrement convenu, permettant un accès rapide au stade Signal Iduna comme au centre historique de Dortmund.
Nous espérons avoir à nouveau l'occasion de vous accueillir dans des conditions optimales,
Cordialement,
Ihr Team vom Mercure Hotel Dortmund City
Doskonała lokalizacja
Kampstraße 35-37, 44137 Dortmund, Niemcy|3,24 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Dodatkowe łóżka są dostępne bezpłatnie, ale zależy to od wielkości pokoju.
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