The Park Celebration
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Krótkie informacje
Zameldowanie od: | 12:00 |
|---|---|
Wymeldowanie do: | 10:00 |
Udogodnienia
Więcej na temat: The Park Celebration
The Park Celebration
Convenient AmenitiesExperience a seamless stay with our 24-hour front desk, luggage storage, and laundry facilities. Enjoy the convenience of free self-parking during your visit.Comfortable AccommodationsRelax in one of our 88 air-conditioned guestrooms equipped with complimentary wireless internet access. Pamper yourself in the well-appointed bathrooms featuring showers, hairdryers, and complimentary toiletries.Nearby AttractionsExplore nearby attractions like Lake View Garden and VR Surat, both within a short drive from the hotel. Don't miss out on visiting Kamla Nehru Park and Surat Diamond Bourse nearby.Plan your stay at The Park Celebration in Surat now for a delightful experience.
Komentarz: 13 gru 2022
Pobyt: gru 2022
Decent stay
We had lost our AirPods in the hotel room , we didn’t realise this till later in the day , we talked to the hotel staff , and through Ms. Kinjal they were found in perfect condition and returned to us !
Odpowiedź hotelu
Komentarz: 10 lip 2023
OM
Komentarz: 21 lip 2021
Pobyt: lip 2021
Worst 'Hotel Stay' in all my 30 yrs of Hotel Stays
The thing that irked me the most is the Nonchalant attitude of the staff. I write this review to make people alert to not choose a hotel by frontal appearance alone.
I was very much looking forward for this stay as the photos looked very good and OYO even said "sanitised b4 your eyes". After checking in, i felt, leave alone "b4 my eyes", they might not be sanitising it even behind my back.
First, Room no-304 :
1) there was a mouse running around the room. (Could not take a video. It did not make an appearance as long as i took a video)
2) There were insects on the bed.
3) The bathroom was not cleaned (evidence- the water from the previous usage was all over the bathroom floor. The previous soap remnants in the soap dish and by the wash basin)
The bathroom ceiling has a big opening, thru which u can see the internals of the building and all the plumbing connections.
Cigarette smoke coming into the bathroom from somewhere (the bathroom is not facing the outer world, it is facing the floor corridor)
I asked for a room change.
Got a Room No - 206
1) the commode (water closet). When u flush, all that water leaks into the bathroom instead of going into the drain plumbing system. (Mind you, this is not the fresh water from the tank of the commode. It is the water which i flushed, the dirty water)
2) paint peeling off from walls. This is not a big issue actually. But why i had to mention it ? If you are trying to portray yourself as a high class star hotel, you better start taking care of the facility, else dont bother marketing yourself as one.
Again room change.
Now room 208-
1) bathroom not cleaned. (Evidence- presence of a used ointment and soap remnants)
One thing they do- clean the main bedroom. Do the sheets. Roll up a blanket and keep it in the closet. Throw a soap for u in the bathroom.
So, if they are not even cleaning the bathroom, where does the question of SANITISING raise from, leave alone "before my eyes"
The reception staff were not wearing a mask. Even while speaking to guests.
Their response when i told them about the mouse - "none. No response" they just went on with their duty. Non-chalant behaviour.
The things that showed that they did not even care to provide /clean / maintain their own facilities:
a) one room did not have a bucket and a mug. I thought, some hotels do not provide. Its ok.
b) the second room had both
c) the third room had a bucket, did not have a mug.
d) in two rooms, the hand shower wall bracket was broken.
e) one room, the head shower was leaking all over the place
f) Bird Droppings on the window of 304.
While waiting for my dinner, I really wanted to say in the review "food is 5 star. Very good" but alas, horrible food as well. But the guy who delivered the food (i think, mr abhishek maheswari) very nice guy, very well mannered.
(They do not have a restaurant. U can order and they will deliver it to ur room (not saying as a complaint. This is just for information))
This is just a street side lodge in the garb of a high class hotel. Do not be fooled by the frontal appearance. They are least bothered about you
Odpowiedź hotelu
Komentarz: 10 lip 2023
Dear I’m so sorry, and we sincerely apologize
Lokalizacja
4th Floor, Atlantis Square Opp.Vesu Fire Station VIP Road, Vesu, 395007 Surat, Indie|7,07 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
12:00
Wymeldowanie do:
10:00
Przydatne informacje
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