Crown Hotel
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Więcej na temat: Crown Hotel
Crown Hotel
Kassandra is home to Crown Hotel. While the natural beauty of Kalithea Beach and Loutra Agias Paraskevis Beach can be enjoyed by anyone, those looking for an activity can check out Thermal Spa Agia Paraskevi. Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Crown Hotel offers 18 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Opinie z: 
Podróżujący z rodziną
Komentarz: 20 cze 2025
Pobyt: cze 2025
Perfect Family Getaway in Nea Skioni
We stayed at Hotel Crown for 7 days this June with our young children, and it was an absolutely lovely experience. The hotel is perfect for families looking for a peaceful, quiet vacation spot away from the crowds.
The atmosphere is calm and welcoming, ideal if you're traveling with small kids. The rooms were clean, comfortable, and had everything we needed. There’s plenty of space around the property for children to play safely, and the whole setting feels very relaxed and family-friendly.
The location is great too – close to the beach and just a short walk or drive from the village of Nea Skioni, where you can find charming tavernas and shops. The staff were friendly and helpful throughout our stay, always making sure we felt at home.
If you're looking for a calm, cozy place to unwind and enjoy quality time with your family, we highly recommend Hotel Crown. We had a wonderful time and would love to return!
The atmosphere is calm and welcoming, ideal if you're traveling with small kids. The rooms were clean, comfortable, and had everything we needed. There’s plenty of space around the property for children to play safely, and the whole setting feels very relaxed and family-friendly.
The location is great too – close to the beach and just a short walk or drive from the village of Nea Skioni, where you can find charming tavernas and shops. The staff were friendly and helpful throughout our stay, always making sure we felt at home.
If you're looking for a calm, cozy place to unwind and enjoy quality time with your family, we highly recommend Hotel Crown. We had a wonderful time and would love to return!
Odpowiedź hotelu
Komentarz: 24 cze 2025
Dear guest,
Thank you so much for your wonderful review! We're truly delighted to hear that your family enjoyed a peaceful and relaxing stay with us at Crown Hotel.
Creating a calm and family-friendly atmosphere is one of our top priorities, and it’s heartwarming to know that you and your little ones felt comfortable, safe, and well taken care of. We’re also happy that you appreciated the cleanliness of the rooms, the helpfulness of our staff, and the convenient location close to the beach and the village.
It was a pleasure having you as our guests, and we would be thrilled to welcome you back again for another memorable family holiday!
The Diomedes Group Team
Thank you so much for your wonderful review! We're truly delighted to hear that your family enjoyed a peaceful and relaxing stay with us at Crown Hotel.
Creating a calm and family-friendly atmosphere is one of our top priorities, and it’s heartwarming to know that you and your little ones felt comfortable, safe, and well taken care of. We’re also happy that you appreciated the cleanliness of the rooms, the helpfulness of our staff, and the convenient location close to the beach and the village.
It was a pleasure having you as our guests, and we would be thrilled to welcome you back again for another memorable family holiday!
The Diomedes Group Team
Podróżujący z rodziną
Komentarz: 24 lip 2025
Pobyt: lip 2025
Desperate experience
We stayed in the period from July 5 to July 14. in the room above the restaurant on the first floor. In the beginning, we didn't have an air conditioner in the room (it was faulty), after some "repairs" it worked only at 24 degrees without the possibility to decrease or increase the set temperature. The light bulb in the hallway didn't work either, the bathroom was terrible, the shower battery was broken, the toilet seat was broken. We asked for an extra chair on the terrace since there were three of us in the room, which we got. At the reception there was a certain Patricia who is extremely rude as well as the staff in charge of cleaning.
The food is good, as are the kitchen staff who are always smiling. Hotel in an excellent position but with terrible staff. The beach below the hotel is terrible, the restaurant on the beach is not functioning. The hotel parking lot consists of 3 spaces, we parked in the meadow next to it.
The food is good, as are the kitchen staff who are always smiling. Hotel in an excellent position but with terrible staff. The beach below the hotel is terrible, the restaurant on the beach is not functioning. The hotel parking lot consists of 3 spaces, we parked in the meadow next to it.
Odpowiedź hotelu
Komentarz: 28 lip 2025
GB:
Thank you for your feedback and for sharing your experience in detail. We’re sincerely sorry to hear that your stay did not meet expectations due to technical issues in the room and the level of service you encountered at reception and housekeeping.
Please accept our apologies for the inconvenience caused, especially regarding the air conditioning, bathroom condition, and overall communication. Your comments have been shared with the relevant departments for internal review and corrective action.
We’re grateful for your kind words regarding our kitchen staff and food quality, and we agree that the hotel’s location has great potential. We take your feedback seriously and are already working on improvements to ensure a better experience for future guests.
The Diomedes Group Team
GR:
Σας ευχαριστούμε για το σχόλιό σας και για το ότι μοιραστήκατε την εμπειρία σας με ειλικρίνεια. Λυπούμαστε ειλικρινά που η διαμονή σας δεν ανταποκρίθηκε στις προσδοκίες σας λόγω τεχνικών προβλημάτων στο δωμάτιο και της συμπεριφοράς του προσωπικού στη ρεσεψιόν και στην καθαριότητα.
Ζητούμε συγγνώμη για την ταλαιπωρία που σας προκλήθηκε, ιδιαίτερα με το κλιματιστικό, το μπάνιο και την εξυπηρέτηση. Τα σχόλιά σας έχουν ήδη προωθηθεί στους αρμόδιους για να ληφθούν διορθωτικά μέτρα.
Εκτιμούμε ιδιαίτερα τα καλά σας λόγια για το προσωπικό της κουζίνας και την ποιότητα του φαγητού. Συμφωνούμε ότι η τοποθεσία του ξενοδοχείου έχει δυναμική και εργαζόμαστε ήδη για βελτιώσεις.
Η ομάδα του Diomedes Group
Thank you for your feedback and for sharing your experience in detail. We’re sincerely sorry to hear that your stay did not meet expectations due to technical issues in the room and the level of service you encountered at reception and housekeeping.
Please accept our apologies for the inconvenience caused, especially regarding the air conditioning, bathroom condition, and overall communication. Your comments have been shared with the relevant departments for internal review and corrective action.
We’re grateful for your kind words regarding our kitchen staff and food quality, and we agree that the hotel’s location has great potential. We take your feedback seriously and are already working on improvements to ensure a better experience for future guests.
The Diomedes Group Team
GR:
Σας ευχαριστούμε για το σχόλιό σας και για το ότι μοιραστήκατε την εμπειρία σας με ειλικρίνεια. Λυπούμαστε ειλικρινά που η διαμονή σας δεν ανταποκρίθηκε στις προσδοκίες σας λόγω τεχνικών προβλημάτων στο δωμάτιο και της συμπεριφοράς του προσωπικού στη ρεσεψιόν και στην καθαριότητα.
Ζητούμε συγγνώμη για την ταλαιπωρία που σας προκλήθηκε, ιδιαίτερα με το κλιματιστικό, το μπάνιο και την εξυπηρέτηση. Τα σχόλιά σας έχουν ήδη προωθηθεί στους αρμόδιους για να ληφθούν διορθωτικά μέτρα.
Εκτιμούμε ιδιαίτερα τα καλά σας λόγια για το προσωπικό της κουζίνας και την ποιότητα του φαγητού. Συμφωνούμε ότι η τοποθεσία του ξενοδοχείου έχει δυναμική και εργαζόμαστε ήδη για βελτιώσεις.
Η ομάδα του Diomedes Group
Podróżujący z rodziną
Komentarz: 31 sie 2025
Pobyt: sie 2025
Terrible
The facility is old. Hygiene is at an alarming level. There are two facilities, and they only advertise one; the chance you end up in the second is very high. The doors are not functioning at all. There are unsecured electrical cables. Mold is all over the walls. There is broken glass on the balcony. Old, broken beds and mattresses are present. This hotel should be inspected by health and safety inspectors.
Inni
Komentarz: 20 lip 2025
Pobyt: lip 2025
We booked Hotel Crown for 6 nights and specifically requested a first-floor room, since we were traveling with two small children. However, when we arrived, we were given a room on the top floor of the annex building, which is located behind the main hotel. This was very inconvenient for us — especially with kids, strollers, and bags — and not what we expected when we made the reservation.
Despite informing the staff and asking for a change, no alternative was offered. The staff showed no concern or effort to help us. Because of this, we decided to leave after just 2 nights, even though we had already paid for 6.
The hotel looks nice and clean overall, but the lack of attention to guest requests and poor handling of the situation made our stay stressful and disappointing. I would not recommend this hotel to families with small children unless you’re guaranteed a suitable room in the main building. To make things worse, during the 2 days we stayed, the food was almost the same each day, and it seemed to be brought in from somewhere else, not freshly prepared at the hotel. It did not feel like hotel-quality food.
Despite informing the staff and asking for a change, no alternative was offered. The staff showed no concern or effort to help us. Because of this, we decided to leave after just 2 nights, even though we had already paid for 6.
The hotel looks nice and clean overall, but the lack of attention to guest requests and poor handling of the situation made our stay stressful and disappointing. I would not recommend this hotel to families with small children unless you’re guaranteed a suitable room in the main building. To make things worse, during the 2 days we stayed, the food was almost the same each day, and it seemed to be brought in from somewhere else, not freshly prepared at the hotel. It did not feel like hotel-quality food.
Odpowiedź hotelu
Komentarz: 28 lip 2025
GR:
Σας ευχαριστούμε που μοιραστήκατε την εμπειρία σας. Λυπούμαστε ειλικρινά που η διαμονή σας δεν ανταποκρίθηκε στις προσδοκίες σας, ιδιαίτερα λόγω των αναγκών σας ως οικογένεια με μικρά παιδιά.
Ζητούμε συγγνώμη που δεν καταφέραμε να σας προσφέρουμε το δωμάτιο που ζητήσατε, καθώς και για την έλλειψη υποστήριξης από το προσωπικό. Οι παρατηρήσεις σας σχετικά με την εξυπηρέτηση και το φαγητό έχουν ήδη προωθηθεί στους υπεύθυνους για να γίνουν οι απαραίτητες διορθώσεις.
Σεβόμαστε την άποψή σας και λυπούμαστε που δεν καταφέραμε να ανταποκριθούμε στις προσδοκίες σας.
Η ομάδα του Diomedes Group
GB:
Thank you for taking the time to share your experience. We are truly sorry that your stay did not meet your expectations, especially given that you were travelling with small children.
We sincerely apologise for not being able to provide the first-floor room you requested, and for the lack of support offered when the issue was raised. Your comments regarding the service and food have been forwarded to the appropriate departments for immediate review and improvement.
We fully respect your feedback and regret that we did not earn your trust on this occasion.
The Diomedes Group Team
Σας ευχαριστούμε που μοιραστήκατε την εμπειρία σας. Λυπούμαστε ειλικρινά που η διαμονή σας δεν ανταποκρίθηκε στις προσδοκίες σας, ιδιαίτερα λόγω των αναγκών σας ως οικογένεια με μικρά παιδιά.
Ζητούμε συγγνώμη που δεν καταφέραμε να σας προσφέρουμε το δωμάτιο που ζητήσατε, καθώς και για την έλλειψη υποστήριξης από το προσωπικό. Οι παρατηρήσεις σας σχετικά με την εξυπηρέτηση και το φαγητό έχουν ήδη προωθηθεί στους υπεύθυνους για να γίνουν οι απαραίτητες διορθώσεις.
Σεβόμαστε την άποψή σας και λυπούμαστε που δεν καταφέραμε να ανταποκριθούμε στις προσδοκίες σας.
Η ομάδα του Diomedes Group
GB:
Thank you for taking the time to share your experience. We are truly sorry that your stay did not meet your expectations, especially given that you were travelling with small children.
We sincerely apologise for not being able to provide the first-floor room you requested, and for the lack of support offered when the issue was raised. Your comments regarding the service and food have been forwarded to the appropriate departments for immediate review and improvement.
We fully respect your feedback and regret that we did not earn your trust on this occasion.
The Diomedes Group Team
Podróżujący z rodziną
Komentarz: 23 kwi 2025
Pobyt: kwi 2025
Total Disappointment at Crown Hotel by Diomedes Group, Nea Skioni
We booked a stay at Crown Hotel by Diomedes Group in Nea Skioni through Booking.com, trusting the photos and description. Unfortunately, our experience was completely different from what was promised. The apartment we were given looked nothing like the pictures on the website.
This was not a 3-star experience as advertised. The condition of the hotel, the misleading Booking.com listing, and the unprofessional and unhygienic environment were extremely disappointing. If you’re considering staying here – don’t. We strongly advise Booking.com to review this listing and take action, as this is a clear case of false advertising and guest deception.
The listing showed spacious apartments with a sea view, sofa beds arranged as a lounge area, and clearly stated that the sofa could accommodate a third person. In reality, we were placed in an annex building that doesn’t appear in any of the photos online. When we asked at the reception why we weren’t in the room we booked, the receptionist told us the pictures were “for general hotel representation” and not of the actual apartment being reserved. That is misleading and unacceptable.
• The annex was hidden behind the main building and not shown in any photos. It had swallows nesting inside the corridors, with bird droppings scattered across the floor. The hallway wasn’t cleaned even once during our three-day stay. Guests were forced to clean their own doors.
• There was no elevator, even though the buildings had four floors with steep stairs. This was a serious problem for two of our group members with knee issues.
• Our room was between the third and fourth floor, and instead of a sea view, we had a view of other buildings’ rooftops. When we complained, the receptionist rudely insisted it was still a “sea view” because we could see a tiny strip of the sea over the rooftops.
• The balcony door screen was torn, and the glass railing was cracked, which raised serious concerns about safety.
• Inside, the bathroom was flooding – first from the toilet, then from the shower in the second room they offered us.
• The door frames were taped with duct tape, a shocking sign of poor maintenance.
• There were exposed wires and no lightbulbs in the hallways.
• No towels were changed, no garbage was emptied
• Curtains dragged on the floor, collecting dust, and we were given only one thin blanket for three people. After insisting, we got another one, still not enough for the cold nights (temperature dropped to around 10°C).
• The listing said “No pets allowed”, but dogs and cats roamed the dining area freely, jumping on tables and eating from guests’ plates. One dog even stole a young girl's dinner, and the hotel staff did nothing about it.
• The receptionist was unaware of what the Booking.com offer included. He managed reservations with just a pen and paper, unprepared and confused.
• The owner arrived on Sunday with friends and organized a karaoke party with extremely loud music, disturbing all the guests who just wanted peace and rest. It seemed like an attempt to distract from the poor conditions and calm down angry guests.
• On the final morning, breakfast consisted of leftovers from the night before, and not once in four days were we served butter—only margarine or nothing at all.
This was not a 3-star experience as advertised. The condition of the hotel, the misleading Booking.com listing, and the unprofessional and unhygienic environment were extremely disappointing. If you’re considering staying here – don’t. We strongly advise Booking.com to review this listing and take action, as this is a clear case of false advertising and guest deception.
The listing showed spacious apartments with a sea view, sofa beds arranged as a lounge area, and clearly stated that the sofa could accommodate a third person. In reality, we were placed in an annex building that doesn’t appear in any of the photos online. When we asked at the reception why we weren’t in the room we booked, the receptionist told us the pictures were “for general hotel representation” and not of the actual apartment being reserved. That is misleading and unacceptable.
• The annex was hidden behind the main building and not shown in any photos. It had swallows nesting inside the corridors, with bird droppings scattered across the floor. The hallway wasn’t cleaned even once during our three-day stay. Guests were forced to clean their own doors.
• There was no elevator, even though the buildings had four floors with steep stairs. This was a serious problem for two of our group members with knee issues.
• Our room was between the third and fourth floor, and instead of a sea view, we had a view of other buildings’ rooftops. When we complained, the receptionist rudely insisted it was still a “sea view” because we could see a tiny strip of the sea over the rooftops.
• The balcony door screen was torn, and the glass railing was cracked, which raised serious concerns about safety.
• Inside, the bathroom was flooding – first from the toilet, then from the shower in the second room they offered us.
• The door frames were taped with duct tape, a shocking sign of poor maintenance.
• There were exposed wires and no lightbulbs in the hallways.
• No towels were changed, no garbage was emptied
• Curtains dragged on the floor, collecting dust, and we were given only one thin blanket for three people. After insisting, we got another one, still not enough for the cold nights (temperature dropped to around 10°C).
• The listing said “No pets allowed”, but dogs and cats roamed the dining area freely, jumping on tables and eating from guests’ plates. One dog even stole a young girl's dinner, and the hotel staff did nothing about it.
• The receptionist was unaware of what the Booking.com offer included. He managed reservations with just a pen and paper, unprepared and confused.
• The owner arrived on Sunday with friends and organized a karaoke party with extremely loud music, disturbing all the guests who just wanted peace and rest. It seemed like an attempt to distract from the poor conditions and calm down angry guests.
• On the final morning, breakfast consisted of leftovers from the night before, and not once in four days were we served butter—only margarine or nothing at all.
Odpowiedź hotelu
Komentarz: 11 cze 2025
Dear Guest,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay at Crown Hotel did not meet your expectations. Please accept our sincere apologies for the discomfort and frustration you experienced.
We take all reviews seriously, and we are carefully reviewing the issues you raised. Your comments regarding the differences between the photos and the apartment provided, the condition of the annex building, the state of cleanliness, and the service standards are deeply concerning. This is certainly not the experience we aim to provide.
Regarding the apartment placement and the communication at reception, we understand how important transparency is. We acknowledge that clearer distinction between different room types and their respective images online is needed, and we are actively working with our Booking.com partner to update the listings accordingly.
The maintenance concerns you mentioned (bathroom issues, balcony safety, hallway lighting, and bird presence) are being forwarded to our technical and housekeeping teams for urgent attention. Cleanliness and guest safety are top priorities for us, and your experience shows that we must reinforce our procedures.
As for the breakfast and common areas, including the presence of animals and the noise disturbance, we understand your frustration. These matters are not in line with our usual standards, and we will ensure better control and staff training in future.
Please know that your feedback will be used constructively to make meaningful improvements. We hope you will give us another opportunity in the future to restore your trust.
Kind regards,
The Diomedes Group Team
Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay at Crown Hotel did not meet your expectations. Please accept our sincere apologies for the discomfort and frustration you experienced.
We take all reviews seriously, and we are carefully reviewing the issues you raised. Your comments regarding the differences between the photos and the apartment provided, the condition of the annex building, the state of cleanliness, and the service standards are deeply concerning. This is certainly not the experience we aim to provide.
Regarding the apartment placement and the communication at reception, we understand how important transparency is. We acknowledge that clearer distinction between different room types and their respective images online is needed, and we are actively working with our Booking.com partner to update the listings accordingly.
The maintenance concerns you mentioned (bathroom issues, balcony safety, hallway lighting, and bird presence) are being forwarded to our technical and housekeeping teams for urgent attention. Cleanliness and guest safety are top priorities for us, and your experience shows that we must reinforce our procedures.
As for the breakfast and common areas, including the presence of animals and the noise disturbance, we understand your frustration. These matters are not in line with our usual standards, and we will ensure better control and staff training in future.
Please know that your feedback will be used constructively to make meaningful improvements. We hope you will give us another opportunity in the future to restore your trust.
Kind regards,
The Diomedes Group Team
Doskonała lokalizacja
Nea Skioni, 63085 Kassándra, Grecja|14,99 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
11:00
Przydatne informacje
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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