Mitsis Norida
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Centrum fitness
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Więcej na temat: Mitsis Norida
Mitsis Norida
Mitsis Norida is an exceptional ultra-all-inclusive 5-star beach hotel offering a perfect blend of luxury, comfort, and Greek hospitality. License number: 1471K015A0492300
Opinie z: 
Podróżujący z rodziną
Komentarz: 9 sie 2026
Great food, great range of places, always loungers, lovely people
We loved it! Family of four loved the range of pools and areas, especially the slides! Food was excellent, make sure to visit the beach bar restaurant for lunch! Also I’m dairy free and they made me vegan crepes every day at the Creperie. Staff were lovely. Only thing is the sides of the pool are quite sharp lots of plasters needed but only a minor minor thing.
Odpowiedź hotelu
Komentarz: 9 sie 2026
Dear Rosie,
Thank you for your wonderful review! We are delighted that your family loved the variety of pools, the slides, our food selection and the warm service provided by our team. It is especially lovely to know that our Creperie team prepared dairy-free vegan crêpes for you every day and helped make your stay even more enjoyable.
We also appreciate your comment regarding the edges around the pools. Although you kindly described it as a minor point, guest safety is extremely important to us, and we will share your observation with our technical team for further inspection.
We hope to welcome your family back to Mitsis Norida for another fantastic holiday!
Kind regards,
The Mitsis Norida Team
Thank you for your wonderful review! We are delighted that your family loved the variety of pools, the slides, our food selection and the warm service provided by our team. It is especially lovely to know that our Creperie team prepared dairy-free vegan crêpes for you every day and helped make your stay even more enjoyable.
We also appreciate your comment regarding the edges around the pools. Although you kindly described it as a minor point, guest safety is extremely important to us, and we will share your observation with our technical team for further inspection.
We hope to welcome your family back to Mitsis Norida for another fantastic holiday!
Kind regards,
The Mitsis Norida Team
Podróżujący z rodziną
Komentarz: 14 sie 2026
Expect 5* and you WILL be disappointed.
If you’ve never been to a 5* resort before you will think the hotel is great. If you have been 5* before you’re expectations will not be met as this is a 4* resort at best so save your money and book elsewhere.
Hotel - Clean, spacious with rooms that are well looked after.
Sunbeds - not enough and you have to get up early to obtain yours. By 07:30 they are virtually all gone. Frustratingly, the hotel has more than enough space for extra beds but will claim health and safety reasons for not putting extra out. The towel policy is policed adhoc. The hotel is aware of this issue as we witnessed a constant stream of guests complaining all day every day. However, there are always beds on the beach which is lovely.
Food - Poor repetitive selection and issues around temperature in the main restaurant. If you can eat in the à la carte as much as possible. The selection is much the same but better prepared and in nicer setting.
Drinks - The main positive of this hotel.
Pools - At least two pools have what is best described as sharp pebble dashing on the steps and bottoms leading to people constantly cutting their toes and feet, especially children. Never experienced that before and an odd design choice. Again, witnessed a constant stream of people visiting lifeguards for first aid.
Staff - Mixed bag. To be fair when my wife completed an on-line survey sent by the hotel for her initial reactions and was honest with her thoughts on not being 5* the hotel acted immediately, up graded us to à la carte most mornings and sent champagne to room which was welcomed.
However, some staff are down right rude and lie about what you said when they get your order wrong, which they do a lot (Dea in the main restaurant is a prime example) and some can’t do enough for you (Giorgios) All boils down to the fact there aren’t enough staff.
**special mention has to go to the waitress in the à la carte restaurant with two nose rings who tried to take our plates whilst we were still eating our starters because the main courses were ready, lied about the fact the kitchen was closing (there was 1hr 40 left until the restaurant closed) and then threw my wife a mucky luck**
Beach/ Beach bar - lovely and very relaxing. The free pizza and giros are worth the wait. The inflatable water park is great fun and the 20Euro per person all day is great value
Entertainment - Middle of the road with most people preferring to play cards or compare foot injuries.
Check out - we were staying at one of the sea view bungalows up the hill from the main hotel. Despite ordering a buggy to collect our cases the night before and calling again on the morning nothing turned up so we ended up lugging them down the hill ourselves. When we complained to reception the man just walked off. We eventually spoke to a female Manager with red curly hair who was genuinely apologetic.
Hotel - Clean, spacious with rooms that are well looked after.
Sunbeds - not enough and you have to get up early to obtain yours. By 07:30 they are virtually all gone. Frustratingly, the hotel has more than enough space for extra beds but will claim health and safety reasons for not putting extra out. The towel policy is policed adhoc. The hotel is aware of this issue as we witnessed a constant stream of guests complaining all day every day. However, there are always beds on the beach which is lovely.
Food - Poor repetitive selection and issues around temperature in the main restaurant. If you can eat in the à la carte as much as possible. The selection is much the same but better prepared and in nicer setting.
Drinks - The main positive of this hotel.
Pools - At least two pools have what is best described as sharp pebble dashing on the steps and bottoms leading to people constantly cutting their toes and feet, especially children. Never experienced that before and an odd design choice. Again, witnessed a constant stream of people visiting lifeguards for first aid.
Staff - Mixed bag. To be fair when my wife completed an on-line survey sent by the hotel for her initial reactions and was honest with her thoughts on not being 5* the hotel acted immediately, up graded us to à la carte most mornings and sent champagne to room which was welcomed.
However, some staff are down right rude and lie about what you said when they get your order wrong, which they do a lot (Dea in the main restaurant is a prime example) and some can’t do enough for you (Giorgios) All boils down to the fact there aren’t enough staff.
**special mention has to go to the waitress in the à la carte restaurant with two nose rings who tried to take our plates whilst we were still eating our starters because the main courses were ready, lied about the fact the kitchen was closing (there was 1hr 40 left until the restaurant closed) and then threw my wife a mucky luck**
Beach/ Beach bar - lovely and very relaxing. The free pizza and giros are worth the wait. The inflatable water park is great fun and the 20Euro per person all day is great value
Entertainment - Middle of the road with most people preferring to play cards or compare foot injuries.
Check out - we were staying at one of the sea view bungalows up the hill from the main hotel. Despite ordering a buggy to collect our cases the night before and calling again on the morning nothing turned up so we ended up lugging them down the hill ourselves. When we complained to reception the man just walked off. We eventually spoke to a female Manager with red curly hair who was genuinely apologetic.
Odpowiedź hotelu
Komentarz: 14 sie 2026
Dear Anthony,
Thank you for taking the time to share such detailed feedback. We are genuinely sorry that your overall experience did not meet the expectations you had for your holiday at Mitsis Norida.
We do appreciate that you highlighted the cleanliness and condition of your accommodation, the quality of our drinks, the beach and Beach Bar, as well as the enjoyable experiences at our à la carte restaurants and water activities. We are also pleased that, after receiving your wife’s feedback during your stay, our team was able to respond immediately and arrange additional à la carte breakfasts and a gesture for your room. Listening while our guests are still with us and having the opportunity to improve their experience is extremely important to us.
At the same time, we take the concerns you have raised seriously. Your comments regarding sunbed availability and the consistency of our towel policy have been noted, as have your observations regarding the main restaurant, pool surfaces, entertainment and the luggage assistance that unfortunately did not arrive as requested on your departure day. We sincerely apologize for the inconvenience this caused, particularly at the end of your stay.
We are especially concerned by your description of some of your interactions with members of our team. Courtesy and respect towards our guests are fundamental to the hospitality we aim to provide, and the experiences you describe are not ones we would wish any guest to have. Your comments will therefore be reviewed internally with the relevant departments. At the same time, thank you for recognizing Giorgios and those colleagues whose genuine care made a positive difference during your holiday.
Regarding the swimming pools, guest safety is naturally of the utmost importance to us, and feedback concerning the pool surfaces is taken seriously and communicated to the responsible teams for evaluation.
We are disappointed that, despite the efforts made during your stay, you left feeling that Mitsis Norida did not represent the five-star experience you expected. Nevertheless, we value both the positive and critical aspects of your review. Detailed feedback such as yours gives us the opportunity to look carefully at where the guest experience can be strengthened.
Thank you again for staying with us and for sharing your perspective.
Warm regards,
The Mitsis Norida Team
Thank you for taking the time to share such detailed feedback. We are genuinely sorry that your overall experience did not meet the expectations you had for your holiday at Mitsis Norida.
We do appreciate that you highlighted the cleanliness and condition of your accommodation, the quality of our drinks, the beach and Beach Bar, as well as the enjoyable experiences at our à la carte restaurants and water activities. We are also pleased that, after receiving your wife’s feedback during your stay, our team was able to respond immediately and arrange additional à la carte breakfasts and a gesture for your room. Listening while our guests are still with us and having the opportunity to improve their experience is extremely important to us.
At the same time, we take the concerns you have raised seriously. Your comments regarding sunbed availability and the consistency of our towel policy have been noted, as have your observations regarding the main restaurant, pool surfaces, entertainment and the luggage assistance that unfortunately did not arrive as requested on your departure day. We sincerely apologize for the inconvenience this caused, particularly at the end of your stay.
We are especially concerned by your description of some of your interactions with members of our team. Courtesy and respect towards our guests are fundamental to the hospitality we aim to provide, and the experiences you describe are not ones we would wish any guest to have. Your comments will therefore be reviewed internally with the relevant departments. At the same time, thank you for recognizing Giorgios and those colleagues whose genuine care made a positive difference during your holiday.
Regarding the swimming pools, guest safety is naturally of the utmost importance to us, and feedback concerning the pool surfaces is taken seriously and communicated to the responsible teams for evaluation.
We are disappointed that, despite the efforts made during your stay, you left feeling that Mitsis Norida did not represent the five-star experience you expected. Nevertheless, we value both the positive and critical aspects of your review. Detailed feedback such as yours gives us the opportunity to look carefully at where the guest experience can be strengthened.
Thank you again for staying with us and for sharing your perspective.
Warm regards,
The Mitsis Norida Team
Anonimowy podróżny
Komentarz: 13 sie 2026
Pobyt: sie 2026
We paid an extra €75 at check-in for a room upgrade, but it was a complete mistake. What was sold as a "sea view" room was actually just a view of the roof of the building in front of us—you could only catch a glimpse of the sea if you looked over the rooftop. The resort layout is extremely impractical. Carrying small children back and forth to the main restaurant and the beach meant a 15 to 20-minute walk up steep hills every single time (and there were rooms located even higher up).
The food lacked variety, and there were no beef-only options available at all. Everything was either pork or a pork-beef blend. On top of that, the resort was overcrowded, forcing you to wait in line for almost everything. Entertainment and animation programs were virtually non-existent.
The only saving grace was the staff, who were very friendly and welcoming, and the sea, which was clean although a bit wavy. Beyond that, the experience is definitely not worth the money or the expectation. I would not return.
The food lacked variety, and there were no beef-only options available at all. Everything was either pork or a pork-beef blend. On top of that, the resort was overcrowded, forcing you to wait in line for almost everything. Entertainment and animation programs were virtually non-existent.
The only saving grace was the staff, who were very friendly and welcoming, and the sea, which was clean although a bit wavy. Beyond that, the experience is definitely not worth the money or the expectation. I would not return.
Podróżujący z rodziną
Komentarz: 8 sie 2026
Ok but only give this 3.5 out of 5
I'd give this place a 3.5 out of 5. It's quite dated and there isn't much in the way of luxury to warrant a 4 or 5 stars.
The pros
Friendly staff (when they want it). The kids club is spot on fir a toddler. My 5 year old loved it and the women that run it deserve commending. The weather and cleanliness of the pools is what I'd expect. The rooms were cleaned proficently and the ladies do such am amazing job even with all the sand and disarray caused byt the kids.
The cons
The wait at bars is a joke. Massive queues of people while one person serves and 3 people gossip and collect glasses. The food while tasty was very limited. Obviously the loungers are the same as any European destination where people hog them. The solution is go somewhere bigger! Didn't see anythig of entertainment either the Bravo team or a well publicised evening entertainment. Nothing for a pre teen. One life guard the whole time here by the pools, nothing on the beach.
In summary, tried Greece but will stick with Turkey as the weather is the same but you get more for your money.
The pros
Friendly staff (when they want it). The kids club is spot on fir a toddler. My 5 year old loved it and the women that run it deserve commending. The weather and cleanliness of the pools is what I'd expect. The rooms were cleaned proficently and the ladies do such am amazing job even with all the sand and disarray caused byt the kids.
The cons
The wait at bars is a joke. Massive queues of people while one person serves and 3 people gossip and collect glasses. The food while tasty was very limited. Obviously the loungers are the same as any European destination where people hog them. The solution is go somewhere bigger! Didn't see anythig of entertainment either the Bravo team or a well publicised evening entertainment. Nothing for a pre teen. One life guard the whole time here by the pools, nothing on the beach.
In summary, tried Greece but will stick with Turkey as the weather is the same but you get more for your money.
Odpowiedź hotelu
Komentarz: 9 sie 2026
Dear Simon,
Thank you for taking the time to share such detailed and balanced feedback. We are pleased that you appreciated the cleanliness of our pools and rooms, as well as the care provided by our housekeeping and Kids Club teams. Your kind recognition of their hard work will certainly be shared with them.
At the same time, we are genuinely sorry that several aspects of your stay fell short of your expectations. Long waiting times at the bars, the level and consistency of service, the perceived variety of our food, sunbed availability and the visibility of our entertainment programme are all important concerns. We are also sorry that you did not find sufficient activities for your pre-teen child.
Your overall rating shows that your experience was not representative of the standard we aim to provide. We would therefore greatly appreciate the opportunity to learn more about your stay, investigate the points raised with the relevant departments and better understand where we failed to meet your expectations.
Please contact us directly at norida.am@mitsis.com, mentioning the name and dates of your reservation. Your additional feedback would be genuinely valuable to us.
Kind regards,
The Mitsis Norida Team
Thank you for taking the time to share such detailed and balanced feedback. We are pleased that you appreciated the cleanliness of our pools and rooms, as well as the care provided by our housekeeping and Kids Club teams. Your kind recognition of their hard work will certainly be shared with them.
At the same time, we are genuinely sorry that several aspects of your stay fell short of your expectations. Long waiting times at the bars, the level and consistency of service, the perceived variety of our food, sunbed availability and the visibility of our entertainment programme are all important concerns. We are also sorry that you did not find sufficient activities for your pre-teen child.
Your overall rating shows that your experience was not representative of the standard we aim to provide. We would therefore greatly appreciate the opportunity to learn more about your stay, investigate the points raised with the relevant departments and better understand where we failed to meet your expectations.
Please contact us directly at norida.am@mitsis.com, mentioning the name and dates of your reservation. Your additional feedback would be genuinely valuable to us.
Kind regards,
The Mitsis Norida Team
Podróżujący z rodziną
Komentarz: 7 sie 2026
Very nice but room for improvement
Stayed as a family of 9 over 3 rooms (we were in room 301)
Very nice hotel, great location.
Room loud by a road, often vehicles at 5am, door loose and banging in the wind. Woken up at 5am the last two mornings due to vehicles, the one reversing this morning had loud reversing warning sound on and wasn’t quiet.
Food pretty good, not the best we’ve had but still good. Would be good to be able to get your own drinks and didn’t always get offered a drink at breakfast or lunch. But well organised and friendly waiters.
Buggy’s available if needed, but felt like an inconvenience and the drivers not so friendly, not sure if they expected tipping, also would occasionally pick up people from the hill and not from reception which was unfair, perhaps someone who had tipped previously.
Beach and sea lovely. Bar staff work very hard and drinks pretty good.
I did wait for about 15 mins to be served at the creperie, the waitress opting to collect plates rather than serve me, so I gave up waiting, they looked nice.
Kids enjoyed kids club!
Mitsis waterports - did the sofa, expensive but fun, one member of staff was very grumpy though indeed.
Beds comfy, rooms quite nice, although mini bar could be stocked with sugar free soft drinks (not an option) so didn’t use much.
Sunbed situation ridiculous, policy is no
Reservations before 9am or 1 hour return. Went down at 9am first morning but practically all taken. If you can’t beat them ‘em I guess. Maybe consider random daily allocation via an app for fairness in future that changes daily ♂️
There was entertainment in an amphitheatre outside main reception up the hill, but not well advertised so didn’t see any. Kids disco ok, evening entertainment varied, some better than others, loved the acrobats from
Zanzibar!
Unfortunately some people choosing to smoke near others often, would often ruin my evening, smoking tables/areas would be a good/welcome addition.
My wife enjoyed a massage, was asked afterwards how old she was and that she was beautiful (from a man) would felt a bit icky and unprofessional.
All in all we’ve enjoyed our week here, but as mentioned, there could be improvements.
Very nice hotel, great location.
Room loud by a road, often vehicles at 5am, door loose and banging in the wind. Woken up at 5am the last two mornings due to vehicles, the one reversing this morning had loud reversing warning sound on and wasn’t quiet.
Food pretty good, not the best we’ve had but still good. Would be good to be able to get your own drinks and didn’t always get offered a drink at breakfast or lunch. But well organised and friendly waiters.
Buggy’s available if needed, but felt like an inconvenience and the drivers not so friendly, not sure if they expected tipping, also would occasionally pick up people from the hill and not from reception which was unfair, perhaps someone who had tipped previously.
Beach and sea lovely. Bar staff work very hard and drinks pretty good.
I did wait for about 15 mins to be served at the creperie, the waitress opting to collect plates rather than serve me, so I gave up waiting, they looked nice.
Kids enjoyed kids club!
Mitsis waterports - did the sofa, expensive but fun, one member of staff was very grumpy though indeed.
Beds comfy, rooms quite nice, although mini bar could be stocked with sugar free soft drinks (not an option) so didn’t use much.
Sunbed situation ridiculous, policy is no
Reservations before 9am or 1 hour return. Went down at 9am first morning but practically all taken. If you can’t beat them ‘em I guess. Maybe consider random daily allocation via an app for fairness in future that changes daily ♂️
There was entertainment in an amphitheatre outside main reception up the hill, but not well advertised so didn’t see any. Kids disco ok, evening entertainment varied, some better than others, loved the acrobats from
Zanzibar!
Unfortunately some people choosing to smoke near others often, would often ruin my evening, smoking tables/areas would be a good/welcome addition.
My wife enjoyed a massage, was asked afterwards how old she was and that she was beautiful (from a man) would felt a bit icky and unprofessional.
All in all we’ve enjoyed our week here, but as mentioned, there could be improvements.
Odpowiedź hotelu
Komentarz: 7 sie 2026
Dear Guest,
Thank you very much for taking the time to share such a detailed review of your family's stay with us. We are delighted to know that, overall, you enjoyed your week at Mitsis Norida and appreciated our location, the beach, the comfort of your rooms, our friendly restaurant team, the Kids Club, and the variety of activities available.
At the same time, we sincerely appreciate your constructive feedback, as it helps us continue to improve.
We are sorry to hear that the noise near your room affected your sleep. We wish we had been informed during your stay, as we would have gladly explored alternative accommodation options, subject to availability, to make your holiday more comfortable.
Thank you also for your comments regarding the beverage service in the restaurants, the Crêperie, the buggy service, the minibar selection, and the evening entertainment. Your observations have been shared with the respective department managers for review.
Regarding the sunbeds, we understand your frustration. We do have a policy against reserving sunbeds before 09:00 and for prolonged unattended reservations, and our team monitors the pool areas throughout the day. During the peak season, however, demand is exceptionally high, and we continuously evaluate ways to improve the experience for all our guests. We appreciate your suggestion and will certainly take it into consideration.
We are also grateful for your comments regarding smoking around the pool and outdoor areas. We understand that this can affect the comfort of non-smoking guests, and your feedback will be shared internally as we continue to review ways to enhance the guest experience.
Finally, we are sorry to learn about your wife's experience following her spa treatment. While we are pleased that she enjoyed her massage, we regret that the comment made afterwards made her feel uncomfortable. This does not reflect the level of professionalism we expect, and we will address this matter with the Spa Management Team.
Thank you once again for your balanced and thoughtful feedback. We truly hope to have the pleasure of welcoming you and your family back in the future, giving us the opportunity to provide an even better holiday experience.
Warm regards,
The Mitsis Norida Team
Thank you very much for taking the time to share such a detailed review of your family's stay with us. We are delighted to know that, overall, you enjoyed your week at Mitsis Norida and appreciated our location, the beach, the comfort of your rooms, our friendly restaurant team, the Kids Club, and the variety of activities available.
At the same time, we sincerely appreciate your constructive feedback, as it helps us continue to improve.
We are sorry to hear that the noise near your room affected your sleep. We wish we had been informed during your stay, as we would have gladly explored alternative accommodation options, subject to availability, to make your holiday more comfortable.
Thank you also for your comments regarding the beverage service in the restaurants, the Crêperie, the buggy service, the minibar selection, and the evening entertainment. Your observations have been shared with the respective department managers for review.
Regarding the sunbeds, we understand your frustration. We do have a policy against reserving sunbeds before 09:00 and for prolonged unattended reservations, and our team monitors the pool areas throughout the day. During the peak season, however, demand is exceptionally high, and we continuously evaluate ways to improve the experience for all our guests. We appreciate your suggestion and will certainly take it into consideration.
We are also grateful for your comments regarding smoking around the pool and outdoor areas. We understand that this can affect the comfort of non-smoking guests, and your feedback will be shared internally as we continue to review ways to enhance the guest experience.
Finally, we are sorry to learn about your wife's experience following her spa treatment. While we are pleased that she enjoyed her massage, we regret that the comment made afterwards made her feel uncomfortable. This does not reflect the level of professionalism we expect, and we will address this matter with the Spa Management Team.
Thank you once again for your balanced and thoughtful feedback. We truly hope to have the pleasure of welcoming you and your family back in the future, giving us the opportunity to provide an even better holiday experience.
Warm regards,
The Mitsis Norida Team
Bardzo dobra lokalizacja
Main Street, 85302 Elaiónas, Grecja|1,01 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 2
W cenie
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Cena śniadania
Skontaktuj się z hotelem, żeby uzyskać informacje o cenach
Śniadanie w godzinach
07:00–10:30 od poniedziałek do niedziela
Prosimy o wcześniejsze poinformowanie obiektu Mitsis Norida o planowanej godzinie przyjazdu. Aby to zrobić, możesz wpisać treść prośby w miejscu na życzenia specjalne lub skontaktować się bezpośrednio z obiektem, korzystając z danych kontaktowych widniejących w potwierdzeniu rezerwacji. W momencie zameldowania wymagane jest okazanie ważnego dowodu tożsamości ze zdjęciem oraz karty kredytowej. Życzenia specjalne zostaną zrealizowane w zależności od dostępności, a ich realizacja może podlegać dodatkowej opłacie. Active pool: nieczynne od pon. 02 lis. 2026 do pon. 02 lis. 2026 Bar jest nieczynny od pon. 02 lis. 2026 do pon. 02 lis. 2026 Please note that the government tax of EUR 4 per night is paid in cash upon arrival. Please note that the main restaurant is open from 18:30 until 21:30 and from 22:00 until 04:00 daily. Additional climate crisis resilience fees of 15€ ( April -October) and 4€ (November -March ) per room will be collected upon arrival at the check -in (subject to government policy)
Hotel akceptuje następujące formy płatności:
Cash
Mitsis Norida: częste pytania
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