Lancaster Accra Hotel

Name: Lancaster Accra Hotel
Address: Liberation Rd, 233 Akra, Ghana, Akra, Region Wielka Akra, 233, Ghana

+ 66

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Krótkie informacje

Zameldowanie od:	15:00
Wymeldowanie do:	12:00
Zwierzęta domowe	Zwierzęta domowe nie są akceptowane

Udogodnienia

Wi-Fi

Parking

Klimatyzacja

Transfer na lotnisko

Basen

Centrum fitness

Więcej na temat: Lancaster Accra Hotel

Lancaster Accra Hotel

A 7-minute drive from Kotoka Airport, Lancaster Accra offers 24-hour reception, a garden, outdoor swimming pool, furnished terrace, casino and free Wi-Fi throughout.

Opinie z:

Polecane przez podróżnych

Goście biznesowi

Komentarz: 29 paź 2025

Pobyt: paź 2025

As always, excellent level

I have been coming to this hotel for about 6 years. Now it has been renovated and a new GM has arrived, very good and professional. Great Service and Staff

Podróżujący z rodziną

Komentarz: 12 kwi 2026

Pobyt: kwi 2026

Not what it use to be!!

I am extremely disappointed with my recent experience at Lancaster Hotel. I have been a loyal customer of the pool area for many years, dating back to when it operated as the Golden Tulip, but the decline in standards is now impossible to ignore and regrettably, I will not be returning.
The level of customer service has deteriorated significantly, several staff members were openly rude, dismissive, and unprofessional, showing little regard for guest experience.
This is a stark contrast to the high standards the hotel once upheld.
Even more concerning was the complete lack of attention to safety at the pool. The lifeguard spent most of his time on his phone instead of supervising the pool area. With children present, this behaviour is not only negligent but potentially dangerous and entirely unacceptable.
To make matters worse, I was asked by a member of staff called Bernard to pay for an ice cream using his personal MoMo account. This is wholly inappropriate and raises serious concerns about the hotel’s internal processes, accountability, and integrity.
It is deeply disappointing to see what was once a reputable and trusted establishment fall so far below acceptable standards.
Urgent action is needed to address staff conduct, safety procedures, and basic operational practices. Until then, I cannot recommend this hotel and, after many years of loyalty, I will not be returning.

Goście biznesowi

Komentarz: 22 lis 2025

Pobyt: lis 2025

“A rotten apple sits in a corner of the kitchen.”

“A rotten apple sits in a corner of the kitchen.” you have a very displeasing person at the front desk. She does not belomg there. Otherwise good ecperience overall.

Goście biznesowi

Komentarz: 17 wrz 2025

Pobyt: wrz 2025

A stuff made me feel so embarrassed because I didn’t know you’re subject to a scan anytime you renter the building

Very bad experience,all the kinds of food I wanted wasn’t available,some stuff were very disrespectful towards me.
I really suggest they undergo customer service training

Goście biznesowi

Komentarz: 2 cze 2025

Pobyt: maj 2025

Don’t trust the ‘free’ cancellation policy

I had to cancel my trip to Accra due to a death in the family and wanted to make the most of Lancaster Hotel Accra’s advertised free cancellation policy. I cancelled my stay easily enough but have struggled to get a full refund as I am entitled to according to the policy. My first email was totally ignored and my 2nd and 3rd email received a reply that they were ‘looking into the issue’. Luckily I was able to lodge a dispute through my bank and receive the refund that way but it shouldn’t be that hard (the tours I had booked refunded me within 24 hrs). Overall a very poor experience