Toile Blanche
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Krótkie informacje
Zameldowanie od: | 15:30 |
|---|---|
Wymeldowanie do: | 11:30 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel nie przyjmuje dzieci |
Udogodnienia
Więcej na temat: Toile Blanche
Toile Blanche
Toile Blanche is set in 25 000m² of gardens with two outdoor swimming pools , an art space , and a terrace offering views of the valley. It is located 1 kilometres from Saint-Paul de Vence.
Komentarz: 11 cze 2026
Pobyt: cze 2026
Wonderful place in St Paul de Vence
Odpowiedź hotelu
Komentarz: 17 cze 2026
Thank you for this high rating.
It’s wonderful to know your recent stay at Toile Blanche met your expectations once again.
We’re thrilled you continue to find comfort and thoughtful design in our accommodations. Your appreciation for our gardens and the care we put into our restaurant offerings means a lot to us. Knowing our team’s efforts contributed to your seamless experience is truly rewarding.
We’re also glad you felt the balance between quality and value during your time with us.
We look forward to welcoming you back.
Best wishes,
Caroline - Toile Blanche
Komentarz: 10 cze 2026
Pobyt: cze 2026
**Beautiful property, but know these issues before booking**
1. **No phones in the rooms / limited after-hours support**
There are no phones in the rooms, so there is no simple way to contact staff if something goes wrong. I was later told guests should call the manager’s cell phone, but staff/management did not appear to be available after 8:00 p.m. This matters if you are locked out, need help, or have any issue after hours.
2. **Confirm late check-in arrangements if arriving after 8:00 p.m.**
The hotel’s booking conditions state that check-in is from 4:00 p.m. to 8:00 p.m. and that guests should contact the hotel if arriving after 8:00 p.m. I had emailed the manager well in advance to arrange private transportation for me, my husband, and later our son, all of whom were arriving after 8:00 p.m. At no point did anyone proactively tell me via email that special late check-in arrangements were required (despite arranging for the airport pickup). Fortunately, someone in our group arrived earlier and picked up our keys. Had that not happened, we may not have been able to access our rooms.
3. **Be careful with room keys if you request more than one**
Since my husband and I were attending different events during the day, we requested two room keys. I was locked out twice and had to find someone to recode the key. The second time, I was told they do not generally provide two keys, so one of the keys may automatically get cancelled. This would have been a serious problem if we had returned late at night with only the cancelled key, especially given the lack of in-room phones and limited after-hours staff availability.
4. **Clarify exactly what breakfast includes before ordering**
We understood that breakfast was included with our room. When my husband sat down for breakfast and asked about it, he was told that we did not have complimentary breakfast. We ordered avocado toast from the menu and were charged. Management later said the menu made clear what was included and what was not, but the issue was that my husband specifically asked the server and was given incorrect information. If breakfast is included in your rate, ask very specifically what is included before ordering anything from the menu. We were later told they'd remove the 3 breakfast charges from our bill. They didn't. I had to ask again after seeing it on our final emailed invoice.
5. **Small in-room service details may not be replenished**
Our room had small milk portions for coffee on the first morning, but they were not replenished, even after we requested them. This is minor, but for a property at this level, these details matter.
6. **Ask for a clear itemized invoice in advance if multiple rooms or cards are involved**
We had four rooms and multiple credit cards involved. When I checked in, I requested a printout of the charges so far because I wanted to reimburse another member of our group correctly. I was told they could not print anything because they did not have a printer and could only email it, which was not helpful while traveling with only a cell phone. After the stay, when we asked questions about the charges, the response felt dismissive rather than helpful.
Overall, the setting is beautiful, but our experience was undermined by poor communication, unreliable room-key access, unclear breakfast handling, lack of accessible staff support after hours, and frustrating billing follow-up. I would recommend confirming late check-in procedures, room-key arrangements, included breakfast terms, and all room charges in writing before staying here.
Komentarz: 18 maj 2026
Pobyt: maj 2026
Komentarz: 22 mar 2026
Pobyt: mar 2026
Komentarz: 26 lut 2026
Pobyt: lut 2026
Toile Blanche- almost perfect!
The accommodations were excellent — stylish, thoughtfully designed, and immaculately clean. The property itself is beautiful, peaceful, and clearly curated with great attention to detail. Even in the quieter season, everything felt well maintained and carefully presented.
The restaurant was exceptional and honestly a highlight of our stay. We were pleasantly surprised by how reasonably priced it was given the quality. The menu was creative and refined, and the wine selection was obviously carefully chosen — excellent options at fair prices.
As expected in February, some amenities were limited. The smaller restaurant and bar were closed, and the pools were not heated. That was understandable given the time of year.
Our only ( minor) complaint was the limited guest services once checked in. There is no phone in the room, so the only way to reach someone is to physically find a staff member or call the main number from your mobile phone. Unfortunately, the mobile network signal for our overseas phone was quite weak and intermittent. On a few occasions, when we called the main number, it was not answered. Additionally, the Wi-Fi in our room (B2) was somewhat unstable, particularly earlier in the day.
That said, we would absolutely recommend staying at Hotel Toile Blanche — and definitely dining at the restaurant. Just be aware that if you visit during the off-season, guest services are quite limited, so it helps to be prepared to be somewhat self-sufficient.
Overall, a beautiful, stylish retreat with outstanding dining — we would happily return.
Odpowiedź hotelu
Komentarz: 20 mar 2026
We value your feedback and the points you’ve highlighted.
It is wonderful to hear you had such a fulfilling stay with us.
We take great pride in offering thoughtfully designed spaces that balance style with comfort, and we are thrilled you found both your accommodations and our grounds to be a peaceful haven. Our culinary team will be especially pleased to know the restaurant became a highlight of your visit, as crafting creative dishes with locally sourced ingredients is a passion we love sharing.
That said, we regret any frustration caused by the challenges in reaching our team during your stay. While our smaller scale allows for a more personal atmosphere, we are reviewing how to better support guests needing assistance outside peak hours. Regarding the Wi-Fi in room B2, we have scheduled a network check to ensure consistent connectivity for all areas.
Finally, we are delighted you appreciated the care put into every detail, from the art-filled surroundings to the tranquil ambiance. Your kind recommendation means the world to our family-run hotel, and we hope to welcome you back for another rejuvenating escape.
We hope that you will return on a future occasion.
Best regards,
Caroline - Toile Blanche
Doskonała lokalizacja
826, Chemin De La Pounchounière, 06570 Saint-Paul-de-Vence, Francja|1,17 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:30
Wymeldowanie do:
11:30
Przydatne informacje
Ten hotel nie przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Aby dowiedzieć się więcej o dostawianiu łóżeczka, skontaktuj się z hotelem.
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Opcje śniadaniowe
Śniadanie kontynentalne
Cena śniadania
139 zł (≈ 32 EUR)/osobę
Śniadanie w godzinach
08:00–10:30 od poniedziałek do niedziela
Cash


