Hôtel Korner Eiffel
+ 51
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Recepcja całodobowa
Dla niepalących
Telewizor
Winda
Kawiarnia
Więcej na temat: Hôtel Korner Eiffel
Hôtel Korner Eiffel
Hotel Korner Eiffel is a 7-floor hotel without a lift, a 20-minute walk from the Eiffel Tower. It offers free Wi-Fi throughout the hotel. Hot drinks are offered on arrival.
Opinie z: 
Para
Komentarz: 14 mar 2026
Pobyt: mar 2026
Really impressive
The hotel itself was very clean. Location was perfect, not far from the Eiffel Tower and had plenty to see around it as well as places to eat and drink. The room was more than enough for our stay, top floor corner room with a brilliant view of our surroundings, staff were very polite and welcoming. Good value for money. Me and my partner really enjoyed our stay and would definitely come again!!
Odpowiedź hotelu
Komentarz: 18 mar 2026
Thank you so much for your fantastic review! We're thrilled to hear that you appreciated the cleanliness of our hotel, the convenient location, and the stunning views from your room. It's wonderful to know that our staff made you feel welcomed and that you found your stay to be of good value. We can't wait to welcome you and your partner back for another great experience! See you soon! The Korner team.
Podróżujący w grupie
Komentarz: 29 cze 2026
Pobyt: mar 2026
very very bad
I rarely leave negative reviews, but this experience was extremely disappointing.
On February 27, I made a reservation through the hotel’s booking system. However, I never received a confirmation email and there was no clear payment confirmation. Thinking that the reservation had failed, I emailed the hotel the same day to ask whether my booking had gone through.
Unfortunately, I didn’t receive any reply until March 3, the day I was traveling. By then, I had already made a second reservation on February 28, because this time I immediately received a confirmation email and everything looked normal. Naturally, I believed the first booking had not been completed.
On March 2, the hotel contacted me saying my payment had failed for the second booking and sent me a payment link. I paid immediately because I didn’t want to risk losing my accommodation.
After returning home, on March 7, I realized that I had actually been charged twice. I contacted the hotel immediately and explained the situation, asking for a refund for the first reservation since I had never received a confirmation email for it.
The hotel ignored my emails. Only after my friend in France called them several times did they finally reply on March 16, claiming that I had booked two rooms and therefore had to pay for both.
The problem is that I never received a confirmation email for the first reservation, despite contacting the hotel myself to ask whether it had been successfully booked. If I had received the confirmation as expected, I obviously would never have made a second reservation.
I replied the same day to explain this, and I sent several follow-up emails over the next month. None of them received any response. My friend had to call the hotel four or five times just to get any communication at all.
Mistakes can happen, but completely ignoring a customer’s emails and refusing to communicate is unacceptable. The lack of customer service was even more disappointing than the booking issue itself.
I cannot recommend this hotel based on my experience, and I would not stay here again.
On February 27, I made a reservation through the hotel’s booking system. However, I never received a confirmation email and there was no clear payment confirmation. Thinking that the reservation had failed, I emailed the hotel the same day to ask whether my booking had gone through.
Unfortunately, I didn’t receive any reply until March 3, the day I was traveling. By then, I had already made a second reservation on February 28, because this time I immediately received a confirmation email and everything looked normal. Naturally, I believed the first booking had not been completed.
On March 2, the hotel contacted me saying my payment had failed for the second booking and sent me a payment link. I paid immediately because I didn’t want to risk losing my accommodation.
After returning home, on March 7, I realized that I had actually been charged twice. I contacted the hotel immediately and explained the situation, asking for a refund for the first reservation since I had never received a confirmation email for it.
The hotel ignored my emails. Only after my friend in France called them several times did they finally reply on March 16, claiming that I had booked two rooms and therefore had to pay for both.
The problem is that I never received a confirmation email for the first reservation, despite contacting the hotel myself to ask whether it had been successfully booked. If I had received the confirmation as expected, I obviously would never have made a second reservation.
I replied the same day to explain this, and I sent several follow-up emails over the next month. None of them received any response. My friend had to call the hotel four or five times just to get any communication at all.
Mistakes can happen, but completely ignoring a customer’s emails and refusing to communicate is unacceptable. The lack of customer service was even more disappointing than the booking issue itself.
I cannot recommend this hotel based on my experience, and I would not stay here again.
Odpowiedź hotelu
Komentarz: 1 lip 2026
Dear Huien,
Thank you for taking the time to share your feedback with us. It is with great regret and close attention that we read about your experience during your recent stay.
We are sincerely sorry for the inconveniences you experienced. What you have described does not reflect the high standards of quality and service we strive to provide to our guests, and we completely understand your frustration. Please be assured that your comments have already been shared with our management teams to ensure this is addressed immediately.
Your satisfaction is our top priority, and we genuinely want to make things right. In order for us to look into the details of your stay and provide a solution tailored to your experience, we kindly invite you to contact our dedicated relations team directly at:
guest-relation@hotels-korner.com
Our team will review your message as a priority to offer you an appropriate gesture or solution.
We truly hope to have the opportunity to welcome you back in the future and show you the high quality of hospitality we are known for.
Warm regards,
Pépin
Thank you for taking the time to share your feedback with us. It is with great regret and close attention that we read about your experience during your recent stay.
We are sincerely sorry for the inconveniences you experienced. What you have described does not reflect the high standards of quality and service we strive to provide to our guests, and we completely understand your frustration. Please be assured that your comments have already been shared with our management teams to ensure this is addressed immediately.
Your satisfaction is our top priority, and we genuinely want to make things right. In order for us to look into the details of your stay and provide a solution tailored to your experience, we kindly invite you to contact our dedicated relations team directly at:
guest-relation@hotels-korner.com
Our team will review your message as a priority to offer you an appropriate gesture or solution.
We truly hope to have the opportunity to welcome you back in the future and show you the high quality of hospitality we are known for.
Warm regards,
Pépin
Para
Komentarz: 24 maj 2026
Pobyt: maj 2026
Wonderful city, great hotel
We recently stayed at the Korner Tour Eiffel for a week, returning home on May 12.
We thoroughly enjoyed our stay at the hotel. The staff was wonderful and helpful in every way. The location was perfect for our first visit to Paris. All of the major attractions are located within a 20-30 minute walk, the Metro station is close and so are many cafes,patisseries and shopping areas. Our only minor complaint was the breakfast, limited choice and we felt that the price was too high . We loved the location and service and will probably be back to Paris in the near future.
We thoroughly enjoyed our stay at the hotel. The staff was wonderful and helpful in every way. The location was perfect for our first visit to Paris. All of the major attractions are located within a 20-30 minute walk, the Metro station is close and so are many cafes,patisseries and shopping areas. Our only minor complaint was the breakfast, limited choice and we felt that the price was too high . We loved the location and service and will probably be back to Paris in the near future.
Odpowiedź hotelu
Komentarz: 30 maj 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our location perfect for exploring Paris. Your comments about the breakfast will be taken into consideration as we strive to improve our offerings. We look forward to welcoming you back on your next visit! The Korner team.
Para
Komentarz: 23 maj 2026
Pobyt: maj 2026
Unhappy with the roof even breakfast
Nice clean room
Lovely staff at reception
Unhappy with the breakfast, which was included. Take yourself between 7 and 11. Already at 9 a.m., there was a shortage of plates, cutlery and coffee cups. The dishwasher was filled, but not finished running and the laundry was running with dirty dishwasher.
Lovely staff at reception
Unhappy with the breakfast, which was included. Take yourself between 7 and 11. Already at 9 a.m., there was a shortage of plates, cutlery and coffee cups. The dishwasher was filled, but not finished running and the laundry was running with dirty dishwasher.
Odpowiedź hotelu
Komentarz: 30 maj 2026
We are truly sorry to hear about your experience during breakfast. Your feedback is important to us, and we will take immediate action to address these issues. We appreciate your comments and hope to provide you with a better experience in the future. Thank you for sharing your thoughts. The Korner team.
Anonimowy podróżny
Komentarz: 16 maj 2026
Pobyt: maj 2026
The location was fantastic since it was so centrally located to many attractions. I mostly walked and used the metro a couple of times.
The room was functional but could be bigger. The shower and toilet need to be walled off from the rest of the room. I don’t think two people could sleep in the room since it’s not enclosed and wouldn’t be pleasant.
I like that they offered coffee and tea, but it would be nice if they had a coffee maker and kettle in the rooms. Also, I looked at the breakfast and I’m glad that I didn’t pay 14 euros for it. There are so many better options.
Overall, it was the location and functionality of the room that supported my rating. Since I traveled solo this time, it met my needs. If I brought my family, we would have selected another hotel.
The room was functional but could be bigger. The shower and toilet need to be walled off from the rest of the room. I don’t think two people could sleep in the room since it’s not enclosed and wouldn’t be pleasant.
I like that they offered coffee and tea, but it would be nice if they had a coffee maker and kettle in the rooms. Also, I looked at the breakfast and I’m glad that I didn’t pay 14 euros for it. There are so many better options.
Overall, it was the location and functionality of the room that supported my rating. Since I traveled solo this time, it met my needs. If I brought my family, we would have selected another hotel.
Doskonała lokalizacja
96 Avenue Emile Zola, 15. dzielnica, 75015, Paryż, Francja|3,76 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 2
W cenie
Zwierzęta domowe są akceptowane za dodatkową opłatą
Oferta śniadaniowa
Cena śniadania
61 zł (≈ 14 EUR)/osobę
Śniadanie w godzinach
07:00–11:00 od poniedziałek do niedziela
Goście poniżej 18. roku życia mogą zameldować się wyłącznie z rodzicem lub oficjalnym opiekunem. Please note that for stays of 6 nights or more, payment for the first night is due before arrival. The property will contact you directly to organise this. When book more than 3 rooms (from 4 rooms), different policies and additional supplements may apply.. Please contact the hotel to arrange your stay. For non-refundable reservations, please note that the same credit card used to book the room will be requested upon arrival. At the moment, we have a problem with the lift, which means that all guests have to use the hotel's staircase to get to their rooms (spread over 7 floors in total).
Hotel akceptuje następujące formy płatności:
Hôtel Korner Eiffel: częste pytania
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