Dusit Thani Residence Davao
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Więcej na temat: Dusit Thani Residence Davao
Dusit Thani Residence Davao
Obiekt Dusit Thani Residence Davao położony jest w miejscowości Davao i oferuje odkryty basen, bar, a także restaurację. Obiekt zapewnia całodobową recepcję, transfer lotniskowy, obsługę pokoju oraz bezpłatne Wi-Fi we wszystkich pomieszczeniach.
Komentarz: 21 cze 2026
Pobyt: cze 2026
An Unforgettable Birthday Stay with Standout Service!
The major highlight of our stay was the Executive Club Lounge. The atmosphere was perfect for unwinding, but it was the staff that made it truly memorable. I'd like to give a special shoutout to Kevin, whose service was nothing short of exceptional. He went above and beyond to ensure my birthday stay was comfortable, paying attention to every detail and always greeting us with a genuine, warm smile. It is rare to find that level of dedicated, personalized care, and Kevin truly made us feel like VIPs.
Between the stunning accommodations and the flawless service at the Club Lounge, Dusit Thani Residences made my birthday incredibly special. I highly recommend staying here, and I can't wait to return!
Odpowiedź hotelu
Komentarz: 23 cze 2026
Mabuhay Sawasdee Krub!
Thank you for choosing Dusit Thani Residence Davao to celebrate your birthday. We are truly honoured to have been part of such a special occasion and are delighted to know that your stay with your fiancée was a memorable one from start to finish.
It is wonderful to hear that you enjoyed our modern accommodations, facilities, and amenities, and that the Executive Club Lounge was a highlight of your visit. We are especially grateful for your kind recognition of Kevin. We will be delighted to share your compliments with him, as he will be thrilled to know that his warm hospitality, attention to detail, and personalised service helped make your birthday celebration even more special. Creating meaningful and memorable experiences for our guests is what we strive for, and your feedback is truly rewarding for our team.
Thank you for your generous recommendation and for allowing us to be part of your celebration. We look forward to welcoming you and your fiancée back to Dusit Thani Residence Davao for another exceptional and memorable stay in the future.
Kob Khun Krub!
Warm regards,
The Management
Dusit Thani Residence Davao
Komentarz: 2 cze 2026
Pobyt: maj 2026
This was a serious letdown for a hotel carrying the Dusit name.
Then you look out the window. Lying right there, in plain view, are two lifeless pigeons. Good thing the windows do not open or the smell would have made the room unbearable. And the actual view behind it is a gas station with massive fuel tanks and tanker trucks. That is what we paid for.
There was no face towel and no hand towel. Only a single regular towel. This is supposed to be a five star hotel. Even smaller, far cheaper hotels provide a complete towel set as standard. There is no excuse for this at Dusit.
Check-in took almost 30 minutes. Only two people were working the front desk for a line of more than ten guests, about five minutes each. At the same time there were many bellboys and greeters standing around with nothing to do. The two receptionists looked exhausted and clearly unhappy. They are carrying the entire front of house alone, and it shows.
For a property at this price, under this brand, none of this is acceptable. Dusit management needs to see this, take it seriously and not just a PR reply.
Odpowiedź hotelu
Komentarz: 3 cze 2026
Mabuhay Sawasdee Krub!
Thank you for taking the time to share your detailed feedback following your stay at Dusit Thani Residence Davao.
We are truly sorry to learn that your experience did not meet your expectations, particularly as we strive to uphold the high standards associated with the Dusit brand. Please accept our sincere apologies for the concerns you encountered regarding room presentation, housekeeping completeness, and the overall service experience during check-in.
The condition you described outside your room is unacceptable and does not reflect the level of cleanliness and care we expect to maintain. This matter has been immediately raised with our housekeeping and maintenance teams for urgent review and corrective action. We also regret the inconvenience caused by the incomplete in-room amenities, as well as the delay during your arrival experience. Your comments regarding staffing allocation and service flow at the front desk have also been noted and will be carefully reviewed with our Front Office team to improve efficiency and guest comfort.
Please be assured that your feedback is being taken seriously and will be addressed internally as part of our continuous improvement efforts. We are truly sorry that your stay left you with a disappointing impression, and we appreciate you bringing these matters to our attention.
Should you consider giving us another opportunity in the future, we would welcome the chance to restore your confidence in our service and provide a far more seamless and positive experience.
Kob Khun Krub!
Warm regards,
The Management
Dusit Thani Residence Davao
Komentarz: 6 sie 2026
Feedback on my stay in dusit thani davao
1. Guest Room TV – Upon checking in, I had to call and request a replacement because the television was not functioning properly. It would be appreciated if room equipment could be thoroughly checked before guest arrival.
2. All Day Dining – The service provided by the team was good and the staff were courteous. However, there is room for improvement in product knowledge. For example, when I asked for sugar syrup, the staff were unfamiliar with it. In addition, I availed of the all-you-can-eat offering, but unfortunately, most of the advertised appetizers were unavailable, which was disappointing.
3. Concierge Service – My wife requested the concierge to deliver a box of fruits to our room, but we had to follow up as it was not delivered as expected. Timely coordination and follow-through would enhance the guest experience.
4. Guest Privacy – We received a phone call in our room from someone looking for a different guest. This raised concerns about room verification procedures. It would be reassuring if guest information and occupied room lists were verified carefully before calls are transferred to guest rooms.
5. Insect in the bathroom
I hope these comments are taken as constructive feedback.
Odpowiedź hotelu
Komentarz: 11 sie 2026
Mabuhay Sawasdee Krub!
Thank you for taking the time to share such detailed and constructive feedback following your stay at Dusit Thani Residence Davao. We truly appreciate your thoughtful observations and are pleased to know that you found our All Day Dining team courteous and attentive.
We sincerely apologise for the inconveniences you experienced, particularly with the room television, the limited availability of advertised appetisers, the delayed delivery of the fruit box, the call intended for another guest, and the insect in the bathroom. We understand how these matters can affect the overall comfort and confidence of our guests. Your comments have been shared with our Engineering, Food & Beverage, Front Office/Concierge, Housekeeping, and relevant Operations teams for review and appropriate corrective action.
We also appreciate your observation regarding product knowledge within our All Day Dining team. We will reinforce product training to ensure our colleagues are better equipped to respond confidently and accurately to guest requests. Regarding guest privacy, we take this matter particularly seriously and will review our room verification and call-transfer procedures to help ensure guest information is handled with the utmost care and discretion.
Thank you once again for presenting your concerns in such a constructive manner. Feedback like yours is invaluable in helping us identify areas for improvement, and we hope to have the opportunity to provide you with a smoother and more seamless experience on your next visit.
Kob Khun Krub!
Warm regards,
The Management
Dusit Thani Residence Davao
Komentarz: 30 lip 2026
Pobyt: lip 2026
The only area that could use some improvement is the breakfast buffet. While the food was decent, I was hoping for a wider variety of dishes and more consistent quality to match the high standard of the accommodations.
Overall, it’s still a great place to stay!🙂
Komentarz: 25 maj 2026
Pobyt: lut 2026
Highly reco hotel in Davao!
Odpowiedź hotelu
Komentarz: 28 maj 2026
Mabuhay Sawasdee Krub!
Thank you for sharing your wonderful feedback with us. We are truly delighted to know that you had such a lovely and relaxing stay at Dusit Thani Residence Davao.
It is heartwarming to hear that you found our facilities clean, cosy, and comfortable, and that our team’s friendly and accommodating service made your experience even more memorable. Your recommendation means a great deal to us and serves as a wonderful encouragement to our team.
We look forward to welcoming you back again for another enjoyable stay in the near future.
Kob Khun Krub!
Warm regards,
The Management
Dusit Thani Residence Davao
Doskonała lokalizacja
Stella Hizon Reyes Drive, Barrio Pampanga,, 8000 Lanang, Filipiny|2,18 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 3
W cenie
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Cena śniadania
72 zł (≈ 1 200 PHP)/osobę
Śniadanie w godzinach
06:00–10:00 od poniedziałek do niedziela
Cash
UnionPay QuickPass

