Pyramisa Suites Hotel Cairo
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Więcej na temat: Pyramisa Suites Hotel Cairo
Pyramisa Suites Hotel Cairo
Pyramisa Suites Hotel położony jest w dzielnicy Dokki w centrum Kairu. Oferuje on pokoje z widokiem na Nil lub na miasto. Zaplecze rekreacyjne obiektu obejmuje spa z pełnym zakresem usług i 2 odkrytymi basenami.
Komentarz: 7 maj 2026
Pobyt: maj 2026
Excellent, very excellent
The bathroom is clean.
The room is very, very clean.
The bed is comfortable and clean.
The cleaning team is excellent.
Odpowiedź hotelu
Komentarz: 15 maj 2026
Thank you so much for your kind feedback! The hotel team will be thrilled to hear about your positive experience with us. We are looking forward to welcoming you again soon
Best Regards,
Hotel Management
Komentarz: 5 sie 2026
Not bad
Hotel staff were welcoming and friendly. The rooms were clean and we were shown to our room with great efficiency on arrival.
The service staff were attentive and helpful: we enjoyed our evenings in the bar and balcony area where staff could not do enough, the service was exceptional.
The pool was nice, the area around the room was clean and the facilities were well kept
Cons
The food was not exceptional, but there was variety and the service staff were very attentive
There were only two working lifts and they took forever - one of the lifts did not close fully and felt very unstable.
Please factor in 10 minutes waiting for the lifts into any journey plans
Starbucks has one worker, Nour who is lovely but takes forever. Please leave at least 20 minutes (if u have ordered) or an hour if you haven’t, for your coffee.
Our son went missing in the market and we were very distraught. Someone brought him back to the hotel, where he called us from reception.
We asked reception staff if they can pay the driver and add it to our room so we can relay (we were still looking for him in the market and police were involved) - but they refused. Seems in a situation where a child’s life was potential at risk, they could have offered some mercy (we were not due to check out for a few days so it’s not like we would have cheated them out of £30). We had to come back and the driver was still waiting in the lobby to be paid. It was traumatic for us and our son who had this experience. And to add to that- the taxi driver wanted a tip!!
The bill for my pool tab was 290 eygt. pounds. I gave 400…i was given back 10 and was told to wait for the rest of the change. I waited and the pool staff eventually gave me another 10. I mentioned i was owed 100 in change. He said it was 10 after the tip.
As it was less an £5 in Uk money i let it go- but careful of being scammed !! I am sure as a woman with little kids who was counting wads of money trying to make heads and tails of it - they saw me coming
Komentarz: 27 lip 2026
Terrible service for a hotel of this category
A week later we returned to the hotel, again a triple room, the third bed was not prepared, after 1;30 hours, they brought us the bed
We had to go back to request towels, 2 more times
Very bad service
Odpowiedź hotelu
Komentarz: 30 lip 2026
Thank you for taking the time to share your experience with us.
We sincerely appreciate your feedback and sorry that you were unhappy with some areas of the hotel experience, our Executive Team will review your rating and survey to ensure that we are consistently providing the best in terms of product.
We hope that you will give us the opportunity to better serve you soon.
Best Regards,
Hotel Management
TZ
Komentarz: 21 maj 2026
Pobyt: maj 2026
Do not stay here
Odpowiedź hotelu
Komentarz: 21 maj 2026
Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.
Best Regards,
Hotel Management
Komentarz: 3 maj 2026
Pobyt: kwi 2026
The service is generally good, but it can be quite slow at times. While the staff are helpful, improvements in speed would make the experience much better.
Overall, the hotel does not feel like a true 5-star property and is more comparable to a 4-star hotel.
Bardzo dobra lokalizacja
60 Giza Street, Dokki, Giza, 12311, Kair, Egipt|4,44 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.

