Small Luxury Palace Residence
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 10:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Więcej na temat: Small Luxury Palace Residence
Small Luxury Palace Residence
Obiekt Small Luxury Palace Residence mieści się w XVII-wiecznym budynku w historycznym centrum Pragi, zaledwie kilka kroków od Zamku Praskiego, Mostu Karola i katedry św. Mikołaja. Dostęp do Internetu jest bezpłatny.
IE
Komentarz: 18 sty 2026
Pobyt: sty 2026
Would happily stay again.
We had an issue with the water, which was addressed and fixed promptly.
We were in room 5 on the 2nd floor. There was so much room. It was warm at all times. Plenty of radiators.
There were 2 small bath towels which were not changed in the 3 days we were there, neither were the beds made or changed.
My one criticism is that the curtains really let the place down. They didn't suit the lush furnishings at all.
Komentarz: 29 lis 2025
Pobyt: lis 2025
Value but in need of some TLC
Komentarz: 23 lis 2024
Pobyt: lis 2024
Beautiful hotel - Awful experience
However, we encountered three major issues during our stay at the Small Luxury Palace Residence which just caused stress.
Firstly, we got told check in was all self check in which would’ve been perfect! We arrived at 1:30pm - check in is at 2pm so we waited around. We didn’t receive our keys until we had to find and call the hotel manager and he had to contact the house keeper to bring them down, we didn’t receive them for over an hour which was frustrating as we just wanted to shower and head back out.
Secondly, I booked our stay via hotels.com which I had selected to pay at a later date - I spoke with staff at the hotel and paid before our stay. The manager then tried to take 3 different payments of different amounts from my bank account after we had received our keys claiming they did not receive a payment from myself. I then had to spend a very long time going through hotels.com to get this verified that I had already paid - taking time away from our holiday.
The manager did contact us and apologise - however this is not acceptable.
And the third issue is - we stayed in the romantic sweet with the jetted bath tub - the bath did not work very well, water extremely slow and the bath jets not working - my partner contacted the manager to then be read and ignored which we just left as honestly we had had enough by this point.
I will emphasise again, the room itself was beautiful. Location was perfect, however the way we was treated with the issues they created is not acceptable
UK
Komentarz: 14 lip 2022
Pobyt: cze 2022
Fabulous, central location and comfortable
A perfect location to get to both old town and new town Prague as well as public transport access.
The reception staff and staff at booking and checkout were incredibly polite and helpful. Couldn't ask for anything more
Komentarz: 26 cze 2022
Pobyt: cze 2022
Quiet, authentic, clean, perfect
Doskonała lokalizacja
Nerudova 7, Praha 1, 118 00, Praga, Czechy|1,42 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
10:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.