Hotel Carol
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Więcej na temat: Hotel Carol
Hotel Carol
Hotel Carol znajduje się w spokojnej dzielnicy Vysočany w Pradze, 250 metrów od stacji metra Českomoravská. Na miejscu Goście mają do dyspozycji taras słoneczny.
Komentarz: 7 lip 2026
Pobyt: lip 2026
Komentarz: 6 lip 2026
Pobyt: cze 2026
SE
Komentarz: 29 cze 2026
Pobyt: cze 2026
Not worth taking a chance on booking this hotel
So, if you want to be sure to get the room you want and if you want to be able to lower the room temperature, I would definitely not choose this room. However, if you are ok with getting other rooms than you intended and can live without air conditioning, the hotel is worth taking a chance on booking.
Komentarz: 14 maj 2026
Pobyt: maj 2026
Hotel Carol was a complete disappointment.
Odpowiedź hotelu
Komentarz: 18 maj 2026
We are sorry to hear that your stay did not meet your expectations.
At the same time, we would like to note that our hotel is regularly maintained and cleaned, and many guests positively appreciate both the comfort of the rooms and the friendliness of our staff. We therefore regret that your personal experience was different.
Regarding the kettle, we provide a complimentary hot drinks station for guests in the lobby area, which is clearly communicated in our hotel information.
We are also sorry that our location did not suit your needs. While we are not located directly in the historical center, the hotel is situated close to metro and tram connections, allowing convenient access to Prague’s main attractions and business areas.
Your comments regarding room equipment and maintenance have been shared with the relevant departments for review. Guest feedback is important to us and helps us continue improving our services.
Kind regards,
Vladimir Golodov
Hotel Director
Komentarz: 22 kwi 2026
Pobyt: kwi 2026
Held hostage by conference hotel
From the moment you enter the rather unimpressive lobby you realize how tired this hotel has become. Our room was very old and in need of some maintenance. The plumbing was old and you had to start the hot water 5 minutes before you wanted to use it to give it time to warm up.
The worst thing about the hotel was the absolutely abysmal WiFi. It was slow and constantly froze.
Another disappointment was the breakfast that we paid for. Of the four hotels we stayed in during this trip it was the most expensive and had the least selection. We usually pay extra for the convenience of an included breakfast but in the case of this hotel I would recommend going to the nearby Galerie Harfa where there was a food court for breakfast.
The one positive about the hotel was the Restaurant Jerusalem located in the hotel. We ate two absolutely delicious dinners in the restaurant. The food was fabulous and very reasonably priced.
We selected this hotel because it was close to the conference centre and the only hotel with availability. They take advantage of this and the price reflects it. In hindsight and with what we know now we would have stayed in a hotel further away. The conference centre was located on the #8 streetcar line which would provide easy access from any number of superior hotels. The transit in Prague is excellent with frequent and easy service.
We would not recommend this hotel for future conference guests.
Odpowiedź hotelu
Komentarz: 18 maj 2026
Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear that your stay did not meet your expectations.
At the same time, we would like to clarify a few points for future readers. Our hotel was experiencing exceptionally high demand during the conference period at the O2 Universum, which affected prices across the entire area, not only our property. Rates during major events in Prague are dynamic and reflect market demand and availability.
We also regret that some aspects of the room and WiFi service did not fully satisfy you. Your comments have been shared with our maintenance and technical teams for further review and improvement. Regarding hot water, our building’s system may occasionally require a short adjustment period during peak usage times, though we understand this may be inconvenient.
Concerning breakfast, we are sorry it did not meet your expectations. However, many guests positively evaluate both the variety and quality of our breakfast buffet, and we continuously work on improving our selection.
We truly appreciate your kind words about Restaurant Jerusalem and are very pleased that you enjoyed your dinners there. We will gladly share your compliments with the restaurant team.
Thank you again for your feedback. Guest comments help us continue improving our services and facilities.
Kind regards,
Vladimir Golodov
Hotel Director
Bardzo dobra lokalizacja
Kurta Konráda 12, Praga 9, 190 00, Praga, Czechy|5,19 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.

