Timton Fuhe Hotel
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Centrum fitness
Recepcja całodobowa
Timton Fuhe Hotel: opinie
Opinie z: 
Podróżujący z rodziną
Komentarz: 2 lip 2025
We booked seaview rooms. Our rooms was at 10th floor with wide, but not full seaview. Anyway the scene was beautiful. There is bath on balcony - written hot spring - don’t know if that was hot spring, but smell of chlore wasn’t from water. Pool is large and very warm (end of June).
There was problem with deposit. We paid it with weixin. We mentioned at reception that we need that deposit back at check out day, because after one day we will leave China. I got my deposit back when I was in plane to home (Europa) and there was no use of yuan any more.
Sea is just woow..warm and beautifull. Sandy.
We liked very much our stay.
There was problem with deposit. We paid it with weixin. We mentioned at reception that we need that deposit back at check out day, because after one day we will leave China. I got my deposit back when I was in plane to home (Europa) and there was no use of yuan any more.
Sea is just woow..warm and beautifull. Sandy.
We liked very much our stay.
Odpowiedź hotelu
Komentarz: 3 lip 2025
尊敬的宾客，您好！
非常感谢您选择入住三亚天通富禾酒店，并分享您宝贵的住宿体验！我们由衷地高兴听到您对酒店的整体环境、设施和服务的喜爱，尤其是对海景房视野开阔、阳台浴缸和泳池的暖水表示满意，这些细节确实是我们希望带给每位客人的舒适体验。
关于您提到的押金退还问题，我们深感抱歉。我们已了解到您在退房时特别提醒需要及时退还押金，但由于时间紧迫，未能完全满足您的需求，导致您在回国后才收到押金，这确实给您带来了不便。我们已对相关流程进行了反思，并会进一步优化押金退还机制，确保类似情况不再发生。同时，我们也会与财务部门沟通，确保所有客人的押金都能在退房当天顺利退还。
此外，您对酒店周边大海的赞美也让我们倍感荣幸。三亚的碧海蓝天确实是我们得天独厚的优势，希望您能带着美好的回忆继续您的旅程。
我们始终以提升客人满意度为目标，您的反馈对我们至关重要。我们期待您未来有机会再次光临三亚天通富禾酒 店，我们将竭尽全力为您提供更加完美的住宿体验。
再次感谢您的支持与理解！祝您旅途愉快，生活愉快！
非常感谢您选择入住三亚天通富禾酒店，并分享您宝贵的住宿体验！我们由衷地高兴听到您对酒店的整体环境、设施和服务的喜爱，尤其是对海景房视野开阔、阳台浴缸和泳池的暖水表示满意，这些细节确实是我们希望带给每位客人的舒适体验。
关于您提到的押金退还问题，我们深感抱歉。我们已了解到您在退房时特别提醒需要及时退还押金，但由于时间紧迫，未能完全满足您的需求，导致您在回国后才收到押金，这确实给您带来了不便。我们已对相关流程进行了反思，并会进一步优化押金退还机制，确保类似情况不再发生。同时，我们也会与财务部门沟通，确保所有客人的押金都能在退房当天顺利退还。
此外，您对酒店周边大海的赞美也让我们倍感荣幸。三亚的碧海蓝天确实是我们得天独厚的优势，希望您能带着美好的回忆继续您的旅程。
我们始终以提升客人满意度为目标，您的反馈对我们至关重要。我们期待您未来有机会再次光临三亚天通富禾酒 店，我们将竭尽全力为您提供更加完美的住宿体验。
再次感谢您的支持与理解！祝您旅途愉快，生活愉快！
Para
Komentarz: 29 sty 2025
The employees help, I understand, and clean on time. But the bad thing was that there was not always hot water in the bathroom, and the refrigerator did not work👎
Please check the technical base of the rooms！
Pool staff do not clean the pool, it was dirty👎
Please check the technical base of the rooms！
Pool staff do not clean the pool, it was dirty👎
Odpowiedź hotelu
Komentarz: 31 sty 2025
Distinguished guests: Hello! Thank you very much for choosing to stay at Tiantong Fuhe Hotel and sharing your valuable comments. Thank you for your recognition of our housekeeping service! If the hotel facilities can't work during your stay, you can call the front desk for repair or change rooms. I'm sorry for the inconvenience caused to you during this stay. According to your feedback, we have arranged professionals to comprehensively inspect the room facilities to ensure the normal operation of the facilities, and will also strengthen the cleaning management of the swimming pool and improve the service standard. Looking forward to your next stay, we will definitely provide you with a more comfortable experience.
Para
Komentarz: 3 gru 2024
I have spent in Timton Hotel 8 days and now I can present my own review on this hotel.
The location and the views, that opens from the balcony are awesome. Hotel provides live music at nights (together with ocean view it is perfect). These were the advantages of this hotel. Now let's go to the disadvantages (there are so many of them).
Service: After check-in we have found that the TV in our room was broken (look the uploaded photos), the safe box was also broken, the toilet flush was working from time to time. We notified the staff, which after some time told us, that all systems were checked and repaired (but everything was absolutely the same, not working).
Food: From day to day hotel serves you the same types of dishes (about 20 or 30 kinds) and there are almost no changes in dishes (except of 2-3). Hainan island is very rich with fruits but hotel will present you only 2 of them (fresh orange and watermelon, or melon and guava etc.). The traditional Hainan fruits are canned fruits, which I find very dissapointing (remember, that you are staying in 5 star hotel).
Room: Except of the problems that were mentioned above, there are more related to the rooms itself. Old furniture, very unconvenient location of room light switches and their work modes (some switches do not do nothing). Moreover, there is no light on the balcony where the bath tub is located (no safety at all). The abscense of the door and windows in bathroom (there are curtains instead of doors/windows), such decision I cannot understand from the logical point of view).
Conclusion: I was dissapointed why this hotel for such amount of money serves so poor service. Strongly recomment to double revise your decision if you want to stay here.
The location and the views, that opens from the balcony are awesome. Hotel provides live music at nights (together with ocean view it is perfect). These were the advantages of this hotel. Now let's go to the disadvantages (there are so many of them).
Service: After check-in we have found that the TV in our room was broken (look the uploaded photos), the safe box was also broken, the toilet flush was working from time to time. We notified the staff, which after some time told us, that all systems were checked and repaired (but everything was absolutely the same, not working).
Food: From day to day hotel serves you the same types of dishes (about 20 or 30 kinds) and there are almost no changes in dishes (except of 2-3). Hainan island is very rich with fruits but hotel will present you only 2 of them (fresh orange and watermelon, or melon and guava etc.). The traditional Hainan fruits are canned fruits, which I find very dissapointing (remember, that you are staying in 5 star hotel).
Room: Except of the problems that were mentioned above, there are more related to the rooms itself. Old furniture, very unconvenient location of room light switches and their work modes (some switches do not do nothing). Moreover, there is no light on the balcony where the bath tub is located (no safety at all). The abscense of the door and windows in bathroom (there are curtains instead of doors/windows), such decision I cannot understand from the logical point of view).
Conclusion: I was dissapointed why this hotel for such amount of money serves so poor service. Strongly recomment to double revise your decision if you want to stay here.
Odpowiedź hotelu
Komentarz: 4 gru 2024
Dear esteemed guest, Hello! Thank you for choosing to stay at and review the Sanya Tianlong Fuhu Hotel. We are very to hear that your stay was not up to your expectations. Please allow us to extend our sincere apologies on behalf of the hotel management team. Thank you for pointing the issues, which will help us to avoid similar problems in the future. Your feedback has been received by the relevant departments, and the management takes this incident very. The hotel will make improvements based on your feedback, and we will continuously enhance our service quality. We warmly invite you to visit us again, so we can the opportunity to provide you with the best service. Wishing you a pleasant life!
Goście indywidualni
Komentarz: 14 lis 2024
My 2nd stay in this hotel. Nice beach view, good swimming pools. Breakfast could have more better.
Odpowiedź hotelu
Komentarz: 15 lis 2024
Hello dear guests! Welcome to Sanya Tiantong Fuhe Hotel. Thank you for your affirmation and recognition of the hotel. I have reported your valuable opinions to the relevant departments. The hotel's breakfast is a Chinese and Western buffet breakfast, with nearly a hundred varieties for you to choose from. The hotel is located in the center of Sanya Bay, a quiet place amidst the bustle and with convenient transportation. It is only a 15-minute drive from Tianya Haijiao and an 18-minute drive from Mingzhu Plaza Shopping Mall. It is only an 8-minute drive from Sanya Phoenix Airport. The unique design style and convenient location form a beautiful landscape in the beautiful Coconut Dream Corridor. The public area provides gyms, outdoor hot springs, children's playground and other facilities to create a leisure and comfortable holiday environment for you. We will continue to work hard to provide better services to every guest. Looking forward to meeting you and wishing you and your family a happy life!
Goście biznesowi
Komentarz: 23 sie 2024
I loved my stay here. Everything was nice. The pool men need to clean the pool a bit more though. Always too many leaves in the pool.
Odpowiedź hotelu
Komentarz: 9 wrz 2024
Dear customer, hello! Thank you very much for taking the time to share your stay experience with us. We have forwarded the issue you mentioned to the relevant department for follow-up and handling. At the same time, we will also take measures to strengthen employees' service awareness, further improve service efficiency, and respond to guest needs in a timely manner. Thank you again for your feedback. We hope to have the opportunity to serve you again.
Odkrywaj okolicę
No. 199 Sanya Bay Road, Dystrykt Tianya, 572000, Sanya, Chiny|8,9 km od centrum miasta
Przydatne informacje
Ten hotel przyjmuje dzieci
Maksymalny wiek: 12
164 zł (CNY298) od osoby za noc
13 lat(a) lub więcej
164 zł (CNY298) od osoby za noc
Maksymalny wiek: 1
W cenie
Dzieci mogą nocować w dostępnych łóżkach:
Maksymalny wiek: 17
W cenie
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Opcje śniadaniowe
Śniadanie zachodnie, Śniadanie chińskie, Śniadanie azjatyckie
Cena śniadania
54 zł (≈ 98 CNY)/osobę
Śniadanie w godzinach
07:00–10:30 od poniedziałek do niedziela
In compliance with policies issued by local government, the property will not provide disposable amenities to guests.
According to the relevant provisions of the "Supplementary Implementation Plan for the Comprehensive Prohibition of Production, Sales and Use of Disposable Non-degradable Plastic Products in Hainan Province", starting from January 1, 2023, all hotels, hotels, B&Bs and other places in the province will no longer take the initiative to provide Plastic products, including combs, toothbrushes, razors, shower caps, small washing care product containers (such as body wash bottles, shampoo bottles, moisturizer bottles), etc. If you need it, please contact the hotel to obtain it.
Hotel akceptuje następujące formy płatności:
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Timton Fuhe Hotel: częste pytania
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