Smy Civico Zero
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Więcej na temat: Smy Civico Zero
Smy Civico Zero
Obiekt Smy Civico Zero, usytuowany w miejscowości Tarquinia, oferuje bezpłatne rowery, bezpłatny prywatny parking, sezonowy odkryty basen oraz ogród. Odległość ważnych miejsc od obiektu: Plaża Spiaggia di Voltone – kilka kroków od obiektu.
Komentarz: 17 lip 2026
Beautiful location by the sea and excellent food
Excellent services, quality food and well-presented dishes, the maitre d' Maria is precise and professional, and excellent service from her very sweet assistant Elisa. The manager Giovanni is truly meticulous and helpful, and then a real force of nature, the always smiling Valerio, competent and ready to solve any problem, he really made the difference!
Komentarz: 21 lip 2026
Terrible experience!
Walls full of cracks and with obvious signs of wear. A large and conspicuous dark stain right under the air conditioner split (which suggests an infiltration); In the bathroom, the air vent in poor condition and the malfunctioning shower head with a water leak. (All these details are clearly visible in the attached photos).
The breakfast was average. After my mother was served an espresso at the table, upon my and my uncle's request to have an identical one, we were told that it was no longer possible to serve it at the table and we were directed to the automatic machine. The most bitter aspect of the stay was the management of the customer by the staff and management: Pointing out the discrepancy between the state of the room and the amount paid, the response received was that "there are customers who pay even 260€", dismissing the matter with a "we will let you know tomorrow morning" (not very useful for a one-night stay).
The check-out: The following morning we were offered a compensatory lunch, which I declined as I had to leave. Expressing my intention to leave a negative review for the disservices encountered, it was thrown in my face that I was making a "threat", when it was only my legitimate right to review the stay. I was even told that they would "respond with equal threats". During the discussion, despite having maintained a civil tone in presenting the facts, I was called "annoying." Finally, after I left, it was reported to my partner that "if I had been less annoying, they would have given me a discount." I find this attitude unprofessional toward a paying customer.
Reporting one's dissatisfaction and recounting the poor service experienced is a right of every consumer. Based on my personal experience, the quality of the room, and the management of the service, I absolutely do not feel like recommending this property.
Komentarz: 24 cze 2026
Pobyt: cze 2026
Very good !
Komentarz: 2 paź 2025
Pobyt: wrz 2025
Komentarz: 5 wrz 2025
Pobyt: sie 2025
Wonderful first night of our vacation
Breakfast buffet was lovely with plenty of choices
Staff were awesome
Bardzo dobra lokalizacja
Viale Martano Snc, 01016 Tarquinia, Włochy|5,52 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.