Hotel Vilòn - Small Luxury Hotels of the World
+ 130
Znajdź najlepszy hotel w: Rzym w wybranym terminie, według ceny lub preferencji
Porównaj oferty hotelu Hotel Vilòn - Small Luxury Hotels of the World pochodzące z setek stron internetowych i zebrane w jednym miejscu
Skorzystaj z oferty z bezpłatnym anulowaniem rezerwacji lub doskonałymi ocenami
Porównaj pokoje i ceny
Porównujemy setki stron, aby znaleźć dla Ciebie najlepszą ofertę
Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Recepcja całodobowa
Restauracja
Więcej na temat: Hotel Vilòn - Small Luxury Hotels of the World
Hotel Vilòn - Small Luxury Hotels of the World
Hotel Vilòn jest usytuowany w zabytkowym centrum Rzymu, 200 metrów od ulicy Via Condotti. We wszystkich pomieszczeniach zapewniono bezpłatne WiFi. Obiekt dzieli 500 metrów od placu Piazza di Spagna oraz 6 minut spacerem od ulicy Via Margutta.
Opinie z: 
Para
Komentarz: 5 maj 2026
Pobyt: kwi 2026
Fantastic stay at Hotel Vilon
Wow! What a fantastic stay at Hotel Vilon. This was the nicest hotel I have ever stayed at both in terms of the physicial space and how attentive (but not intrusive) the service was. We enjoyed the quietness of the location despite it being close to everything. It was an oasis of calm after our daily touring. Our room had recenlty been renovated and faced over the beautiful gardens and was lovely! The interior of the hotel is gorgeous and peaceful. Breakfast was very nice and we appreciated the help from those at the front desk.
Podróżujący z rodziną
Komentarz: 14 sie 2026
Pobyt: sie 2026
A 4 star Hotel with 5 stars
Hotel Vilòn is a beautifully designed boutique hotel in an excellent central location, but our experience felt closer to a four-star stay than the five-star service advertised.
Pros: The décor is elegant and tasteful, our junior suite comfortably accommodated our family, and the à la carte breakfast was very good. Simon at reception was friendly, the bartender was excellent, and the gentleman providing turndown service was exceptionally kind to our children and delivered genuine five-star hospitality.
Cons: The hotel is difficult to access by car, and no one greeted us or assisted with our luggage upon arrival. Aside from a few standout employees, the service often felt distant rather than warm or personalized. One telling example occurred when we were leaving with our children and asked two front-desk employees for bottled water. Their response was simply that we had water in our room, rather than offering to get some for us—an unnecessarily dismissive interaction that felt completely out of place at a five-star hotel.
Food prices were also excessive, even by luxury-hotel standards, and the breakfast display was limited. We lost further confidence in the concierge after being quoted €130 for Vatican tickets and €90 for St. Peter’s Basilica, payable in cash, when we found comparable tickets ourselves within minutes for €60 and €40.
Most importantly, this is not an ideal hotel for families with young children. We frequently felt as though our children were inconveniencing others and received two noise complaints while simply trying to settle our jet-lagged family around 10 p.m.
Hotel Vilòn may suit couples seeking a quiet, stylish and intimate atmosphere, but for families—and at this price point—the experience and consistency of service did not meet our expectations of a true five-star hotel.
Pros: The décor is elegant and tasteful, our junior suite comfortably accommodated our family, and the à la carte breakfast was very good. Simon at reception was friendly, the bartender was excellent, and the gentleman providing turndown service was exceptionally kind to our children and delivered genuine five-star hospitality.
Cons: The hotel is difficult to access by car, and no one greeted us or assisted with our luggage upon arrival. Aside from a few standout employees, the service often felt distant rather than warm or personalized. One telling example occurred when we were leaving with our children and asked two front-desk employees for bottled water. Their response was simply that we had water in our room, rather than offering to get some for us—an unnecessarily dismissive interaction that felt completely out of place at a five-star hotel.
Food prices were also excessive, even by luxury-hotel standards, and the breakfast display was limited. We lost further confidence in the concierge after being quoted €130 for Vatican tickets and €90 for St. Peter’s Basilica, payable in cash, when we found comparable tickets ourselves within minutes for €60 and €40.
Most importantly, this is not an ideal hotel for families with young children. We frequently felt as though our children were inconveniencing others and received two noise complaints while simply trying to settle our jet-lagged family around 10 p.m.
Hotel Vilòn may suit couples seeking a quiet, stylish and intimate atmosphere, but for families—and at this price point—the experience and consistency of service did not meet our expectations of a true five-star hotel.
Podróżujący z rodziną
US
Komentarz: 14 sie 2026
Pobyt: sie 2026
Nice Hotel, But Not High End 5 Star Quality
Hotel Vilon is a lovely boutique hotel, and the actual hotel and rooms are very nice and indicative of a 5 star hotel. The location is great as it’s central to everything but the hotel itself is down a dark, sketchy back alley that is a bit hard to find. It’s not some charming side street, while completely safe you feel a bit nervous coming down the alley later at night. But it is off all the hustle and bustle on the more busy areas.
The real reason I give it a lower rating is for a true 5 star hotel that charges as such (even if not top top pricing), the hotel provides more 4 star service, which is fine but not competitive with true luxury hotels. This is disappointing as they sell themselves on high end service given it’s a small boutique hotel with 5 star pricing. In particular, they are very slow to respond to pre arrival requests, if they respond at all. Often we had to follow up and then they would respond. Couple other examples:
Again, the hotel is on a very small one way alley and we had an early tour we almost missed because there was a car waiting on other hotel guests blocking our car from getting by. It was sitting there for almost 15mins waiting for other guests to depart. So we were literally sitting blocked waiting in our car. When I asked the hotel desk person if they can please help or else we risk missing our early morning tour, he said they are waiting on other guests and will leave when ready. That’s absurd, we literally were blocked from leaving as it’s a small one way alley that prevents more than one car at a time. I get waiting a couple minutes, no problem, but almost 15 minutes because other guests were not ready is not right. And when I nicely asked to help, to basically tell me sorry you will wait is completely unacceptable. They must inform the other car to circle back when their guests are ready, esp since this hotel is again located on a very small one way back alley that allows room for 1 car at a time to pass. Also, at departure, I forgot some medicine in the fridge. That’s totally my fault, and the front desk was nice enough to call to inform me I left it in the room. But that’s really where it ends, I was at the train station 10 minutes away and any true 5 star hotel would have figured out a way to get it to me and/or use their house car to meet me and drop off. This hotel has none of that. I scrambled to find a car to pick it up but could not make it before our train left. Again, this is on me, not the hotel and they did call which was very nice, but a true high end 5 star hotel would have found a way to drop off to me ten mins away. Hotel Vilon is a low end 5 star or more like a higher end 4 star so just be aware it’s a big level down from a true 5 star luxury hotel.
The real reason I give it a lower rating is for a true 5 star hotel that charges as such (even if not top top pricing), the hotel provides more 4 star service, which is fine but not competitive with true luxury hotels. This is disappointing as they sell themselves on high end service given it’s a small boutique hotel with 5 star pricing. In particular, they are very slow to respond to pre arrival requests, if they respond at all. Often we had to follow up and then they would respond. Couple other examples:
Again, the hotel is on a very small one way alley and we had an early tour we almost missed because there was a car waiting on other hotel guests blocking our car from getting by. It was sitting there for almost 15mins waiting for other guests to depart. So we were literally sitting blocked waiting in our car. When I asked the hotel desk person if they can please help or else we risk missing our early morning tour, he said they are waiting on other guests and will leave when ready. That’s absurd, we literally were blocked from leaving as it’s a small one way alley that prevents more than one car at a time. I get waiting a couple minutes, no problem, but almost 15 minutes because other guests were not ready is not right. And when I nicely asked to help, to basically tell me sorry you will wait is completely unacceptable. They must inform the other car to circle back when their guests are ready, esp since this hotel is again located on a very small one way back alley that allows room for 1 car at a time to pass. Also, at departure, I forgot some medicine in the fridge. That’s totally my fault, and the front desk was nice enough to call to inform me I left it in the room. But that’s really where it ends, I was at the train station 10 minutes away and any true 5 star hotel would have figured out a way to get it to me and/or use their house car to meet me and drop off. This hotel has none of that. I scrambled to find a car to pick it up but could not make it before our train left. Again, this is on me, not the hotel and they did call which was very nice, but a true high end 5 star hotel would have found a way to drop off to me ten mins away. Hotel Vilon is a low end 5 star or more like a higher end 4 star so just be aware it’s a big level down from a true 5 star luxury hotel.
Odpowiedź hotelu
Komentarz: 23 sie 2026
Dear Mr. Lederman,
Thank you for taking the time to share your detailed feedback. We truly value our guests’ comments, as they give us an opportunity to reflect on our service and identify areas for improvement.
We are pleased to know that you enjoyed the hotel’s design, rooms, central location, and the atmosphere of our bar. At the same time, we are sorry that some aspects of your experience did not meet your expectations, particularly regarding the level of service you anticipated from a five-star boutique hotel.
We would, however, like to clarify a few points, as some circumstances described in your review differ from what we have been able to verify from our records.
Regarding your pre-arrival requests, we carefully reviewed our correspondence with you dating back to June. All emails received from you were answered promptly, and none was left without a response. The only request requiring additional time concerned 3D photographs of the rooms, which we unfortunately do not have. Within 24 hours, however, we provided several accurate photographs of the suite you had reserved. We are nevertheless sorry if our communication did not feel as prompt as you expected.
Regarding the location, Hotel Vilòn is intentionally situated on a quiet side street, just a few minutes’ walk from the Spanish Steps and away from the traffic and crowds of the main tourist streets. We understand that this may feel different from Rome’s busier areas, particularly at night. The street is safe and publicly lit, and its peaceful setting is appreciated by many of our guests.
With regard to the delay when departing for your tour, we sincerely regret the inconvenience caused. We reviewed the circumstances and found that the vehicle was stopped for six minutes, rather than the 15 minutes mentioned in the review. At that early hour, several rooms were departing simultaneously with considerable luggage. As your vehicle was parked, our team was unfortunately unaware that you were waiting inside until you came to the front desk. Once informed, the loading was essentially complete and the vehicle departed approximately 30 seconds later. Had we known you were waiting and concerned about reaching your tour on time, we would certainly have assisted immediately.
Regarding the medication left in the refrigerator, we were pleased to contact you promptly as soon as our housekeeping team found it. As a boutique hotel, we do not operate a house car, but we offered to arrange a taxi to bring the medication to you at the station, as we usually do. You preferred to arrange your own driver, who subsequently declined to take the package to the station. We understand how disappointing this must have been, particularly given your travel schedule.
We are also sorry that your experience at our restaurant did not meet your expectations. Our culinary team takes great pride in its cuisine, and we appreciated knowing that you enjoyed the restaurant’s setting and our bar. We would have welcomed the opportunity to understand during your stay what did not meet your expectations, as specific feedback is always valuable to our team.
We regret that your overall experience led you to feel that Hotel Vilòn did not provide the level of service you associate with a five-star hotel. Our team remains committed to providing attentive, personalized hospitality, and we take your comments seriously. At the same time, we hope the clarifications above provide useful context regarding the situations described in your review.
We would have welcomed the opportunity to discuss these matters with you during your stay, when we might have been able to address your concerns immediately and avoid some of the misunderstandings that arose.
Nevertheless, we sincerely appreciate your positive comments about the hotel, our rooms, location, and bar, and we hope you may give us another opportunity in the future to provide you with the experience we strive to offer every guest.
Kind regards,
Hotel Vilòn
Thank you for taking the time to share your detailed feedback. We truly value our guests’ comments, as they give us an opportunity to reflect on our service and identify areas for improvement.
We are pleased to know that you enjoyed the hotel’s design, rooms, central location, and the atmosphere of our bar. At the same time, we are sorry that some aspects of your experience did not meet your expectations, particularly regarding the level of service you anticipated from a five-star boutique hotel.
We would, however, like to clarify a few points, as some circumstances described in your review differ from what we have been able to verify from our records.
Regarding your pre-arrival requests, we carefully reviewed our correspondence with you dating back to June. All emails received from you were answered promptly, and none was left without a response. The only request requiring additional time concerned 3D photographs of the rooms, which we unfortunately do not have. Within 24 hours, however, we provided several accurate photographs of the suite you had reserved. We are nevertheless sorry if our communication did not feel as prompt as you expected.
Regarding the location, Hotel Vilòn is intentionally situated on a quiet side street, just a few minutes’ walk from the Spanish Steps and away from the traffic and crowds of the main tourist streets. We understand that this may feel different from Rome’s busier areas, particularly at night. The street is safe and publicly lit, and its peaceful setting is appreciated by many of our guests.
With regard to the delay when departing for your tour, we sincerely regret the inconvenience caused. We reviewed the circumstances and found that the vehicle was stopped for six minutes, rather than the 15 minutes mentioned in the review. At that early hour, several rooms were departing simultaneously with considerable luggage. As your vehicle was parked, our team was unfortunately unaware that you were waiting inside until you came to the front desk. Once informed, the loading was essentially complete and the vehicle departed approximately 30 seconds later. Had we known you were waiting and concerned about reaching your tour on time, we would certainly have assisted immediately.
Regarding the medication left in the refrigerator, we were pleased to contact you promptly as soon as our housekeeping team found it. As a boutique hotel, we do not operate a house car, but we offered to arrange a taxi to bring the medication to you at the station, as we usually do. You preferred to arrange your own driver, who subsequently declined to take the package to the station. We understand how disappointing this must have been, particularly given your travel schedule.
We are also sorry that your experience at our restaurant did not meet your expectations. Our culinary team takes great pride in its cuisine, and we appreciated knowing that you enjoyed the restaurant’s setting and our bar. We would have welcomed the opportunity to understand during your stay what did not meet your expectations, as specific feedback is always valuable to our team.
We regret that your overall experience led you to feel that Hotel Vilòn did not provide the level of service you associate with a five-star hotel. Our team remains committed to providing attentive, personalized hospitality, and we take your comments seriously. At the same time, we hope the clarifications above provide useful context regarding the situations described in your review.
We would have welcomed the opportunity to discuss these matters with you during your stay, when we might have been able to address your concerns immediately and avoid some of the misunderstandings that arose.
Nevertheless, we sincerely appreciate your positive comments about the hotel, our rooms, location, and bar, and we hope you may give us another opportunity in the future to provide you with the experience we strive to offer every guest.
Kind regards,
Hotel Vilòn
Podróżujący z rodziną
Komentarz: 25 kwi 2026
Pobyt: kwi 2026
Wonderful stay Highly recommended
Had a great stay. Boutique hotel with excellent, friendly staff. Great service, very helpful. Attention to detail. Spacious clean room. Great location within walking distance of many sites. Would definitely return
Podróżujący z rodziną
Komentarz: 25 mar 2026
Pobyt: mar 2026
Impersonal
The Vilon provided a mixed experience for us. The location is great; it's quietly placed on an off street in the Campo Marzio. It's also lovely and small, which gives it a boutique feeling. That said, we will not be staying there again due to several quite surprising events. First off, as we arrived in a taxi tired from our flight, there was no one to take our luggage. We had to lug it all up ourselves to the entrance, which is up some steps and is always locked. One must press a button that alerts the staff that you're there. I'm perfectly capable of bringing my own bags in, but I've never had to do that in a supposedly 5-star hotel. Worse, our departure had all the graciousness of paying for an item in a convenience store. No one at the sit-down reception desk bothered to smile, to ask if our stay was OK, or to make any attempt to be personal. They just handed us the bill and said goodbye. That's fine at a roadside motel but is utterly unacceptable here. However, the rooms are nice, and the staff is great if you bother to get to know them.
Doskonała lokalizacja
Via dell'Arancio, 68/69, Municipio Roma I, 00186, Rzym, Włochy|2,14 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Hotel Vilòn - Small Luxury Hotels of the World: częste pytania
Czy podczas swojej podróży będziesz potrzebować lotów lub samochodu?
Czy wiesz, że możemy pomóc Ci w zaplanowaniu reszty podróży? Skorzystaj z wyjątkowych ofert i świetnych cen lotów i samochodów do wynajęcia.Loty do: Rzym
Wynajem samochodów w: Rzym