Atlantic Garden Resort
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Krótkie informacje
Zameldowanie od: | 13:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Więcej na temat: Atlantic Garden Resort
Atlantic Garden Resort
Ośrodek Atlantic Garden Resort położony jest w Odessie, 1,1 km od słynnej plaży Arkadia. Zaledwie 15 minut spacerem dzieli obiekt od plaży Itaka, gdzie dostępne są 2 odkryte baseny, restauracja, klub muzyczny oraz rozmaite udogodnienia plażowe.
Komentarz: 16 lip 2019
Pobyt: lip 2019
I want to go back
Odpowiedź hotelu
Komentarz: 17 lip 2019
Komentarz: 24 sie 2025
Pobyt: sie 2025
There's something to say...
We booked through Booking. The price indicated was 28,000 UAH, but upon arrival on Monday at 6 am the amount suddenly rose to 31,000 UAH (attributed to "early arrival"). Such points should be spelled out in advance, not spelt out in fact.
Access to Itaka (beach/sunbed area) proved extremely inconvenient: to get there, you have to arrive no later than 9am, otherwise everything is occupied by people who are not even hotel guests. Then why write that “for residents, admission is always free”?
Breakfasts are only downstairs, staff don't meet, no food is brought to the room, although the website said otherwise. It is also stated that through the hotel you can book a taxi and help with luggage - in fact this did not turn out, apparently, because we did not live in a VIP, but in a standard room.
Cleaning leaves a lot to be desired: making a bed and leaving dirty dishes in the room is not cleaning. Garbage and cups after coffee were never taken out.
The laundry situation was particularly perplexing. Two days ago, we got our laundry back, but just today, we were told that the service was paid for. It's not mentioned anywhere on the reservation, and even when I renewed my room, I wasn't told about it. The rules do say laundry is paid for, but why isn't there any advance warning?
We paid 35,000 UAH for a vacation, which turned out to be a total stress. The hotel does not match the declared 5 stars. Booking lists services that are not actually available. Such inconsistency is unacceptable.
BG
Komentarz: 9 gru 2019
Pobyt: gru 2019
Slow service and good location
Restaurant is located on the left side of the hotel. Lots of Bulgarian traditional items, but glass walls/doors and stretch ceiling do go together.
We had reservation but the table was not prepared. After we have seated, waitress put napkins and cutlery. The table is a bit higher than chairs. They are way too posh for traditional Bulgarian restaurant.
We ordered cold cuts and hot dishes. Cold cuts arrived after 45 minutes. The quality was good, but 45 minutes, really? The main dish was delivered in 60 minutes. The wine was good from kolonist winery. Whenever you go to Ukraine, I suggest to try it, great choice. At this restaurant they do not pour the wine in front of you, the bring glasses already full with wine.
On weekends they have musicians playing traditional Bulgarian music or Russian songs. The music was too loud.
Toilet is located inside of other restaurant so you need to pass by reception. The biggest surprise was hot water. There was no hot water. Well it’s not very good in the winter and for 4* star hotel. The smell was horrible. Traditional horrible smell of soviet bathrooms.
The staff in general was ok. They were always checking if we are doing fine, dirty plates were taken on time.
This restaurant is not connected with the kitchen and all dishes
Are passing by lobby and reception area.
Komentarz: 7 sie 2019
Pobyt: maj 2019
Very disappointing
Komentarz: 5 cze 2019
Pobyt: cze 2019
Moderate hotel with little bit expensive at their service
Hotel Service is just standard also you cannot expect any help and smile by hotel staffs
Breakfast is one of the lowest standard I have ever experienced !!
Odpowiedź hotelu
Komentarz: 16 lip 2019
Bardzo dobra lokalizacja
Genuezskaya Street 24-A, Prymors'kyi district, 65001, Odessa, Ukraina|5,65 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
13:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.