Cappadocia Cave House

Name: Cappadocia Cave House
Address: Cappadocia Cave House Otel, Barbaros-2. Sk. No:4, 50400 Ürgüp, Turcja, Ürgüp, Nevşehir, 50400, Turcja

+ 33

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Krótkie informacje

Zameldowanie od:	14:00
Wymeldowanie do:	11:00
Zwierzęta domowe	Zwierzęta domowe są akceptowane bez opłat

Udogodnienia

Wi-Fi

Parking

Transfer na lotnisko

Restauracja

Dla niepalących

Pralnia

Więcej na temat: Cappadocia Cave House

Cappadocia Cave House

Obiekt Cappadocia Cave House położony jest w miejscowości Ürgüp i zapewnia bezpłatne Wi-Fi we wszystkich pomieszczeniach oraz widok na ogród. Oferta obiektu obejmuje restaurację, wspólny salon, a także wannę z hydromasażem i łaźnię hammam. License number: 22026

Opinie z:

Polecane przez podróżnych

Anonimowy podróżny

Komentarz: 23 wrz 2024

Pobyt: wrz 2024

Ceyda was especially friendly and helpful. She was quick to offer many helpful tips. The place has a very local feel and I loved getting to know the town and all its pleasures. The smiles will be remembered.

Anonimowy podróżny

Komentarz: 8 wrz 2025

Pobyt: wrz 2025

I have arrived at 8:45 pm and the reception was closed. The host, asked my name from upstairs and wasn’t very welcoming. The room was well maintained but in case of emergency there was no one to call to. I have experienced unnatural presence

Podróżujący z rodziną

Komentarz: 19 maj 2025

Pobyt: maj 2025

Unacceptable Customer Service – Disappointed in Our Stay

Disappointed with the staff's attitude – would not recommend!
We stayed at this hotel starting from Friday. The check-in process went smoothly: we were greeted politely and registered quickly. We booked a room for 3 adults and 1 child, providing the exact date of birth of the child (2 years and 9 months old). There were no questions during check-in, and the payment was made in advance through the website.
However, the next day we experienced an unpleasant incident that completely ruined our impression of the hotel. We were served three portions of food, and we simply asked for an extra plate for the child. The staff responded rudely, begantalking about us in Turkish, even though we made it clear we didn’t understand the language. Instead of calmly explaining their point of view, they raised their voices, acted aggressively and insisted that our child is “already 3 years old” and therefore “not included” in the reservation – despite the fact that all documents and the child’s age were clearly provided at check-in.
It felt like the staff were deliberately looking for a reason to start a conflict, accusing us of dishonesty, which is completely false. According to their logic, should a person who is 17 years and 8 months old already be allowed to drive?
This was the first time we've encountered such unprofessional and disrespectful service. Our vacation was ruined. We did not expect this kind of treatment from a hotel that presents itself as family-friendly.
We do not recommend this hotel if you're planning a stay with children.

Podróżujący w grupie

Komentarz: 21 wrz 2024

Pobyt: sie 2024

A Hotel I Will Be Returning with Other Friends

My friend and I booked two standard rooms and stayed one night. We said we wish we could stay longer. Especially the smile and care of Mrs. Ceyda made us feel very special. The rooms were clean and beautifully decorated. My friend, English, came to Cappadocia for the first time and wanted a cave room experience, he was very pleased with his room. They also gave us information that would go a long way for our trip and suggested convenient and delicious places to eat. The hotel''s location is central, and the transportation is convenient on foot. Mrs. Ceyda is very courteous and caring, and when I return to Urgub, I will choose this place again.

Anonimowy podróżny

Komentarz: 8 wrz 2024

Pobyt: wrz 2024