Side Prenses Resort Hotel & Spa
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Klimatyzacja
Transfer na lotnisko
Basen
Centrum fitness
Spa
Więcej na temat: Side Prenses Resort Hotel & Spa
Side Prenses Resort Hotel & Spa
Hotel Side Prenses jest usytuowany na wybrzeżu Morza Śródziemnego, zaledwie 300 metrów od prywatnej piaszczystej plaży. Oferuje on 3 odkryte baseny, zjeżdżalnie wodne oraz centrum spa z siłownią. License number: 11205
Opinie z: 
Podróżujący z rodziną
Komentarz: 2 cze 2026
Pobyt: cze 2026
Holiday 2026
Not the first time in Turkey, but this hotel is the first time. Everything liked the food and the staff was respectful. We recommend it!
Odpowiedź hotelu
Komentarz: 2 cze 2026
Уважаемый гость,
Большое спасибо за Ваш отзыв и рекомендации! Нам очень приятно, что, несмотря на Ваш богатый опыт отдыха в Турции, первое пребывание в нашем отеле оставило у Вас такие положительные впечатления. Будем счастливы снова приветствовать Вас у нас и сделать Ваш следующий отдых не менее приятным.
С наилучшими пожеланиями,
Команда отеля Side Prenses Resort
Большое спасибо за Ваш отзыв и рекомендации! Нам очень приятно, что, несмотря на Ваш богатый опыт отдыха в Турции, первое пребывание в нашем отеле оставило у Вас такие положительные впечатления. Будем счастливы снова приветствовать Вас у нас и сделать Ваш следующий отдых не менее приятным.
С наилучшими пожеланиями,
Команда отеля Side Prenses Resort
Para
Komentarz: 3 cze 2026
Pobyt: cze 2026
How a negative incident and misguided management reaction can ruin the hotel's impression
Sun, sea... But, the impression is ruined by the theft on a guarded beach, took off their watches to swim, stashed in a bag, dinner time, hardly any people, left cigarettes on a deckchair. That's what got the attention. Then, apparently, they got into the bag. They swam for about five or eight minutes, immediately found out they were missing and went to reception. The result: the manager tried to convince us several times during the conversation that we might have lost them elsewhere... In short, be vigilant and not count on the administration's attention.
Odpowiedź hotelu
Komentarz: 4 cze 2026
Уважаемый гость,
Нам искренне жаль, что во время вашего отдыха произошла данная ситуация.
Хотим отметить, что администрация отеля не несет ответственности за ценные вещи, оставленные без присмотра на территории отеля и пляжа. Именно поэтому мы рекомендуем хранить все ценные предметы в сейфе, который находится в номере.
После вашего обращения сотрудники отеля в течение двух дней проверяли все возможные варианты и предпринимали действия, чтобы помочь в поиске пропавших часов. К сожалению, несмотря на приложенные усилия, установить их местонахождение не удалось.
Также обращаем внимание, что пляж является общественной территорией, которой могут пользоваться не только гости отеля, но и другие посетители.
Мы сожалеем, что результаты проведенной проверки не оправдали ваших ожиданий, и благодарим за понимание.
С уважением,
Администрация отеля Side Prenses Resort
Нам искренне жаль, что во время вашего отдыха произошла данная ситуация.
Хотим отметить, что администрация отеля не несет ответственности за ценные вещи, оставленные без присмотра на территории отеля и пляжа. Именно поэтому мы рекомендуем хранить все ценные предметы в сейфе, который находится в номере.
После вашего обращения сотрудники отеля в течение двух дней проверяли все возможные варианты и предпринимали действия, чтобы помочь в поиске пропавших часов. К сожалению, несмотря на приложенные усилия, установить их местонахождение не удалось.
Также обращаем внимание, что пляж является общественной территорией, которой могут пользоваться не только гости отеля, но и другие посетители.
Мы сожалеем, что результаты проведенной проверки не оправдали ваших ожиданий, и благодарим за понимание.
С уважением,
Администрация отеля Side Prenses Resort
Podróżujący w grupie
Komentarz: 24 maj 2026
Pobyt: maj 2026
a pleasant stay, except for one thing
This was my first (but not last) stay at this hotel. The location was excellent – close to the beach. The hotel beach, with sun loungers. The rooms were spacious, clean, and cleaned daily. The hotel staff were very friendly and helpful. One staff member (Mucathit Akcan) was unprofessional. He ignored Polish tourists, making us feel disrespected, and only promoted Germans and Russians. A friend of mine pointed this out to him, and he was rude to her, leading to verbal abuse. The matter was reported to guest relations (a very nice lady). He didn't apologize for his behavior. One of the managers, Ufuk, apologized for the situation – he was helpful and accommodating. Another manager, Mesut, also showed an interest in the hotel guests. In short – everything was great except for the unpleasant employee, Mucathit Akcan.
Soon I will be back at the hotel with my family and I hope that the situation will change.
Soon I will be back at the hotel with my family and I hope that the situation will change.
Odpowiedź hotelu
Komentarz: 24 maj 2026
Dear Guest!
Thank you very much for your detailed review of your stay with us.
We are truly delighted that you enjoyed our location, beach area, cleanliness of the rooms, and the friendliness of most of our staff. We greatly appreciate your kind words about our managers, Ufuk and Mesut, as well as our guest relations team, and will pass them on to them.
At the same time, we deeply regret the unpleasant incident that occurred with you and your friends. We believe that every guest should feel equally welcome, respected, and valued, regardless of nationality.
Your comments have been taken into account and forwarded to the appropriate department for further review. Feedback like yours is extremely important to us, as it helps us improve both the quality of our service and the guest experience.
It means a lot to us that, despite this incident, you plan to return to our hotel with your family. We sincerely hope to welcome you again and will do everything possible to ensure your next stay is comfortable, enjoyable, and memorable in every way.
Sincerely,
Side Presness Hotel Management
Thank you very much for your detailed review of your stay with us.
We are truly delighted that you enjoyed our location, beach area, cleanliness of the rooms, and the friendliness of most of our staff. We greatly appreciate your kind words about our managers, Ufuk and Mesut, as well as our guest relations team, and will pass them on to them.
At the same time, we deeply regret the unpleasant incident that occurred with you and your friends. We believe that every guest should feel equally welcome, respected, and valued, regardless of nationality.
Your comments have been taken into account and forwarded to the appropriate department for further review. Feedback like yours is extremely important to us, as it helps us improve both the quality of our service and the guest experience.
It means a lot to us that, despite this incident, you plan to return to our hotel with your family. We sincerely hope to welcome you again and will do everything possible to ensure your next stay is comfortable, enjoyable, and memorable in every way.
Sincerely,
Side Presness Hotel Management
Podróżujący w grupie
Komentarz: 23 maj 2026
My opinion
I was there with friends this month. The hotel is beautiful, the atmosphere, and the staff were very friendly and helpful. The food was delicious. Everything is highly recommended. However, I must mention the unpleasant incident that happened to one of us at the hands of the Mücahit Akcan entertainment manager (verbal aggression) after we reported it to guest relations. As Polish tourists, we felt left out. All the attention is focused on German and Russian tourists. Poles also come here, yet they are overlooked. The manager, Ufuk, apologized for the entire situation, even though it wasn't his fault.
Odpowiedź hotelu
Komentarz: 24 maj 2026
Dear Guest,
Thank you very much for taking the time to share your feedback about your stay with us.
We are delighted to hear that you enjoyed our beautiful location, delicious food, and the kindness and helpfulness of our service team. Your positive comments mean a lot to us.
At the same time, we are truly sorry to read about the unpleasant experience during the welcome situation. This is certainly not the level of hospitality we aim to provide to any of our guests.
We hope to have the opportunity to welcome you again in the future and provide you with a completely positive experience from beginning to end.
Warm regards,
Side Prenses Resort & Spa Team
Thank you very much for taking the time to share your feedback about your stay with us.
We are delighted to hear that you enjoyed our beautiful location, delicious food, and the kindness and helpfulness of our service team. Your positive comments mean a lot to us.
At the same time, we are truly sorry to read about the unpleasant experience during the welcome situation. This is certainly not the level of hospitality we aim to provide to any of our guests.
We hope to have the opportunity to welcome you again in the future and provide you with a completely positive experience from beginning to end.
Warm regards,
Side Prenses Resort & Spa Team
Podróżujący w grupie
Komentarz: 23 maj 2026
Mai 13-20
I'm happy to return to the hotel; this was our second stay.
The food remains the same – good quality, with a wide variety, everyone will find something to their liking.
The rooms are cleaned daily, including towel changes.
The hotel staff is friendly and helpful, except for the entertainment manager, Mücahit Akcan, who focuses solely on German and Russian guests.
While they are the majority of the hotel, Polish and other tourists also come. After the unpleasant incident and reporting the matter to guest relations, he became very rude and even aggressive (verbally).
The behavior was very unprofessional. There was no apology or remedy.
One of the managers at Ufuk apologized for the situation. Unfortunately, Mücahit Akcan did not.
The hotel suffers because of people like this.
The food remains the same – good quality, with a wide variety, everyone will find something to their liking.
The rooms are cleaned daily, including towel changes.
The hotel staff is friendly and helpful, except for the entertainment manager, Mücahit Akcan, who focuses solely on German and Russian guests.
While they are the majority of the hotel, Polish and other tourists also come. After the unpleasant incident and reporting the matter to guest relations, he became very rude and even aggressive (verbally).
The behavior was very unprofessional. There was no apology or remedy.
One of the managers at Ufuk apologized for the situation. Unfortunately, Mücahit Akcan did not.
The hotel suffers because of people like this.
Odpowiedź hotelu
Komentarz: 23 maj 2026
Dear Guest,
Thank you very much for taking the time to share your feedback about your stay with us.
We are delighted to hear that you enjoyed our beautiful location, delicious food, and the kindness and helpfulness of our service team. Your positive comments mean a lot to us.
At the same time, we are truly sorry to read about the unpleasant experience during the welcome situation. This is certainly not the level of hospitality we aim to provide to any of our guests.
We hope to have the opportunity to welcome you again in the future and provide you with a completely positive experience from beginning to end.
Warm regards,
Side Prenses Resort & Spa Team
Thank you very much for taking the time to share your feedback about your stay with us.
We are delighted to hear that you enjoyed our beautiful location, delicious food, and the kindness and helpfulness of our service team. Your positive comments mean a lot to us.
At the same time, we are truly sorry to read about the unpleasant experience during the welcome situation. This is certainly not the level of hospitality we aim to provide to any of our guests.
We hope to have the opportunity to welcome you again in the future and provide you with a completely positive experience from beginning to end.
Warm regards,
Side Prenses Resort & Spa Team
Bardzo dobra lokalizacja
İnönü Bulvarı no:29 Side / Manavgat- Antalya, 07330 Side, Turcja|1,58 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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