Solivia Hotel
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Basen
Centrum fitness
Więcej na temat: Solivia Hotel
Solivia Hotel
5-gwiazdkowy obiekt Solivia hotel usytuowany jest przy plaży w miejscowości Alanya i oferuje wspólny salon, taras oraz bar. Do dyspozycji Gości przygotowano takie udogodnienia, jak restauracja, salon fryzjerski oraz łaźnia hammam. License number: 13213
Opinie z: 
Podróżujący z rodziną
Komentarz: 8 sie 2026
Amazing hotel, delicious food and drinks, and the friendliest staff
Amazing hotel, delicious food and drinks, and such friendly staff! Everyone makes you feel like family.
A special thank you to Bahtiyar, Arda and Mutlu! I really hope they get the recognition they deserve. Always great drinks, big smiles and they truly made us feel at home.
Thank you for everything! We will miss you
A special thank you to Bahtiyar, Arda and Mutlu! I really hope they get the recognition they deserve. Always great drinks, big smiles and they truly made us feel at home.
Thank you for everything! We will miss you
Odpowiedź hotelu
Komentarz: 11 sie 2026
Dear Guest,
Thank you very much for your wonderful review and kind words. We are delighted to hear that you enjoyed our food, drinks, and the warm hospitality of our team. Your special compliments to Bahtiyar, Arda, and Mutlu mean a lot to us, and we will be happy to share your appreciation with them.
It was a pleasure having you with us, and we hope to welcome you back to Solivia Hotel again.
Kind regards,
Solivia Hotel
Thank you very much for your wonderful review and kind words. We are delighted to hear that you enjoyed our food, drinks, and the warm hospitality of our team. Your special compliments to Bahtiyar, Arda, and Mutlu mean a lot to us, and we will be happy to share your appreciation with them.
It was a pleasure having you with us, and we hope to welcome you back to Solivia Hotel again.
Kind regards,
Solivia Hotel
Podróżujący z rodziną
Komentarz: 13 sie 2026
If you are English - this place is not for you.
If you prefer a hotel where most guests and staff speak Russian, Polish, Turkish or Romanian, then this place may work for you. If you speak English, think carefully—very few people could communicate in English, and most entertainment was delivered in Turkish or Russian, so much of it was impossible to follow.
Areas of concern:
- Atmosphere & behaviour: Guests smoked while others ate. One group played music extremely loudly beside the pool, overlapping with the hotel’s own entertainment was asked totl turn it off by a lady and didn't care until my husband told him to and he did - very overwhelming. People frequently pushed ahead and cut in line at the lifts.
- Rooms: Clean, but bedding was poor—only a very thin, small blanket that could not cover two people. Our family room with a travel cot was so cramped we had to keep the cot out on the balcony. Being under the roof, the balcony was unusable for sitting in—far too hot, and you could only see anything by standing up.
- Pool & health: The water had such high chemical levels it caused stinging and burning—our children’s faces were affected, and other guests, including an adult who opened their eyes underwater, reported the same issue.
- Sales pressure: On our second day, members of the entertainment team asked us to write a review while standing right beside us—very uncomfortable. A meeting at reception the day after arrival was used to push trips with a “30% discount only if you pay immediately.” It felt like a sales tactic; I would not recommend booking this way.
What was better:
- Food quality was above average for an all‑inclusive, though children’s options were mostly spaghetti or chips. The beach bar was nice—served burgers and potato wedges; pizza was available but ran out very quickly.
- Rooms were clean.
- Because russians stayed up late drinking, sunbeds were easy to find in the morning—no need to get up early to reserve one.
- Two members of the entertainment team, Kris and Nata, were genuinely lovely and brilliant with our girls—they were a real highlight.
Spa was great - however paying 75€ wasn't enough. They then try and upsell for more and offer 3 more massages that you are advised you need.
Overall -I would not return. The only consistently great thing was the weather.
Areas of concern:
- Atmosphere & behaviour: Guests smoked while others ate. One group played music extremely loudly beside the pool, overlapping with the hotel’s own entertainment was asked totl turn it off by a lady and didn't care until my husband told him to and he did - very overwhelming. People frequently pushed ahead and cut in line at the lifts.
- Rooms: Clean, but bedding was poor—only a very thin, small blanket that could not cover two people. Our family room with a travel cot was so cramped we had to keep the cot out on the balcony. Being under the roof, the balcony was unusable for sitting in—far too hot, and you could only see anything by standing up.
- Pool & health: The water had such high chemical levels it caused stinging and burning—our children’s faces were affected, and other guests, including an adult who opened their eyes underwater, reported the same issue.
- Sales pressure: On our second day, members of the entertainment team asked us to write a review while standing right beside us—very uncomfortable. A meeting at reception the day after arrival was used to push trips with a “30% discount only if you pay immediately.” It felt like a sales tactic; I would not recommend booking this way.
What was better:
- Food quality was above average for an all‑inclusive, though children’s options were mostly spaghetti or chips. The beach bar was nice—served burgers and potato wedges; pizza was available but ran out very quickly.
- Rooms were clean.
- Because russians stayed up late drinking, sunbeds were easy to find in the morning—no need to get up early to reserve one.
- Two members of the entertainment team, Kris and Nata, were genuinely lovely and brilliant with our girls—they were a real highlight.
Spa was great - however paying 75€ wasn't enough. They then try and upsell for more and offer 3 more massages that you are advised you need.
Overall -I would not return. The only consistently great thing was the weather.
Odpowiedź hotelu
Komentarz: 15 sie 2026
Dear Guest,
Thank you for sharing your feedback with us.
We are pleased that you enjoyed our food, the cleanliness of your room, the beach bar and especially the service provided by Kris and Nata. We are sorry, however, that some aspects of your stay did not meet your expectations.
As an international family resort, we welcome guests from many different countries, and our entertainment programme is therefore designed primarily around the languages and needs of our international guest profile. While English-speaking team members are available, it is not possible for every member of our staff or every activity to be conducted exclusively in English.
Regarding the other points mentioned, we would like to clarify that our hotel maintains established hygiene, safety and service standards, and our pool water is regularly controlled according to the required procedures. Our entertainment and guest relations teams also invite guests to share their experiences voluntarily; there is no obligation to leave a review.
We respect that the hotel may not have matched your personal preferences. Nevertheless, we are glad that you found several positive aspects during your stay and that Kris and Nata made a particularly good impression on your family.
Kind regards,
Solıvıa Hotel
Thank you for sharing your feedback with us.
We are pleased that you enjoyed our food, the cleanliness of your room, the beach bar and especially the service provided by Kris and Nata. We are sorry, however, that some aspects of your stay did not meet your expectations.
As an international family resort, we welcome guests from many different countries, and our entertainment programme is therefore designed primarily around the languages and needs of our international guest profile. While English-speaking team members are available, it is not possible for every member of our staff or every activity to be conducted exclusively in English.
Regarding the other points mentioned, we would like to clarify that our hotel maintains established hygiene, safety and service standards, and our pool water is regularly controlled according to the required procedures. Our entertainment and guest relations teams also invite guests to share their experiences voluntarily; there is no obligation to leave a review.
We respect that the hotel may not have matched your personal preferences. Nevertheless, we are glad that you found several positive aspects during your stay and that Kris and Nata made a particularly good impression on your family.
Kind regards,
Solıvıa Hotel
Podróżujący z rodziną
Komentarz: 6 sie 2026
Hotel
Although this hotel is advertised as a 5-star property, it felt much closer to a 3-star experience. The rooms were clean, and the staff were friendly and welcoming. However, the rooms were a little dated.
One of the biggest disappointments was the food. There was very little variety, and I found there weren’t many options that suited British tastes. For a hotel of this standard, I expected a much wider selection and better quality.
Another issue was that not many of the staff spoke English, which made communication difficult at times.
It was around a 2hour drive from Antalya airport and the beach isn’t directly with the hotel it’s around a 5 minute walk away
Overall, while there were some positive aspects, such as the cleanliness and the friendliness of the staff, the hotel did not meet the expectations of a 5-star resort and did not offer the level of quality I expected
One of the biggest disappointments was the food. There was very little variety, and I found there weren’t many options that suited British tastes. For a hotel of this standard, I expected a much wider selection and better quality.
Another issue was that not many of the staff spoke English, which made communication difficult at times.
It was around a 2hour drive from Antalya airport and the beach isn’t directly with the hotel it’s around a 5 minute walk away
Overall, while there were some positive aspects, such as the cleanliness and the friendliness of the staff, the hotel did not meet the expectations of a 5-star resort and did not offer the level of quality I expected
Odpowiedź hotelu
Komentarz: 7 sie 2026
Dear Guest,
Thank you for your feedback. We're pleased you appreciated the cleanliness of our hotel and the friendliness of our team.
We are sorry that some aspects of your stay did not meet your expectations. As an officially licensed 5-star hotel, we offer a wide variety of Turkish and international cuisine to cater to guests from many different countries. Our location and the short walking distance to the beach are also clearly stated before booking.
We value all guest feedback and hope to have the opportunity to welcome you again for a more enjoyable stay.
Kind regards,
Solivia Hotel
Thank you for your feedback. We're pleased you appreciated the cleanliness of our hotel and the friendliness of our team.
We are sorry that some aspects of your stay did not meet your expectations. As an officially licensed 5-star hotel, we offer a wide variety of Turkish and international cuisine to cater to guests from many different countries. Our location and the short walking distance to the beach are also clearly stated before booking.
We value all guest feedback and hope to have the opportunity to welcome you again for a more enjoyable stay.
Kind regards,
Solivia Hotel
Podróżujący w grupie
Komentarz: 6 sie 2026
Solivia Hotel: Dirty, Unprofessional, and Deeply Disappointing
I would like to share important feedback regarding Solivia Hotel in Turkey, where our group stayed from 29 June to 6 July.
Unfortunately, our experience at this hotel was very unpleasant and disappointing. The rooms were dirty and inadequately cleaned. We also found the service unprofessional: the staff’s attitude was unfriendly, and we did not feel well treated as guests.
The food was another serious concern. On several days, some meat dishes had a strong unpleasant smell and, in our opinion, were not suitable for consumption. This raised serious concerns within our group about food quality and hygiene.
We were also disappointed by a member of staff who organised activities. This person did not wish to communicate with us, walked past us without greeting us, and made us feel unwelcome at the hotel. We were very surprised and disappointed by this attitude.
Based on our experience, we would not recommend this hotel to other travellers. We strongly encourage future guests to think carefully before choosing this hotel.
Our trip was partly saved by the beach at Kaia Coracesium Hotel, where we spent much of our time. The staff there were friendly, the service was professional, and the atmosphere was very pleasant. We also visited Kaia Coracesium in May this year and had an excellent experience then as well. The contrast between the service at Solivia Hotel and Kaia Coracesium was significant. The warm and professional service at Kaia Coracesium was essentially the only positive part of our trip.
We do not wish to visit Solivia Hotel again and strongly encourage others to think carefully before booking a stay there.
In addition, the corridors throughout the hotel had a strong unpleasant smell of fried fish.
Unfortunately, our experience at this hotel was very unpleasant and disappointing. The rooms were dirty and inadequately cleaned. We also found the service unprofessional: the staff’s attitude was unfriendly, and we did not feel well treated as guests.
The food was another serious concern. On several days, some meat dishes had a strong unpleasant smell and, in our opinion, were not suitable for consumption. This raised serious concerns within our group about food quality and hygiene.
We were also disappointed by a member of staff who organised activities. This person did not wish to communicate with us, walked past us without greeting us, and made us feel unwelcome at the hotel. We were very surprised and disappointed by this attitude.
Based on our experience, we would not recommend this hotel to other travellers. We strongly encourage future guests to think carefully before choosing this hotel.
Our trip was partly saved by the beach at Kaia Coracesium Hotel, where we spent much of our time. The staff there were friendly, the service was professional, and the atmosphere was very pleasant. We also visited Kaia Coracesium in May this year and had an excellent experience then as well. The contrast between the service at Solivia Hotel and Kaia Coracesium was significant. The warm and professional service at Kaia Coracesium was essentially the only positive part of our trip.
We do not wish to visit Solivia Hotel again and strongly encourage others to think carefully before booking a stay there.
In addition, the corridors throughout the hotel had a strong unpleasant smell of fried fish.
Odpowiedź hotelu
Komentarz: 7 sie 2026
Dear Guest,
Thank you for sharing your comments regarding your stay at Solivia Hotel.
We respect every guest’s right to express their personal opinions; however, we would like to state that some of the claims made in your review do not reflect the actual conditions and standards of our hotel.
Food safety, hygiene, and guest satisfaction are our highest priorities. Our hotel is subject to regular inspections by the District Health Directorate, the Ministry of Agriculture and Forestry authorities, as well as independent auditing organisations. We have official inspection reports and documentation confirming that our facilities and procedures are regularly monitored and meet the required standards.
In addition, daily food samples are taken and preserved according to official regulations, and our Quality Manager conducts daily inspections and controls throughout the hotel to ensure compliance with hygiene and service standards.
For this reason, we consider the allegations regarding food safety, hygiene, and general hotel standards to be unsupported and believe that some statements may unfairly harm the reputation of our establishment and mislead the public.
We fully respect constructive criticism and always welcome genuine feedback from our guests. However, claims that are not supported by evidence may negatively affect the trust of future guests and the reputation of our team, who work with dedication to provide quality service.
Solivia Hotel remains committed to maintaining high standards of hospitality, safety, and guest satisfaction.
Kind regards,
Solivia Hotel
Thank you for sharing your comments regarding your stay at Solivia Hotel.
We respect every guest’s right to express their personal opinions; however, we would like to state that some of the claims made in your review do not reflect the actual conditions and standards of our hotel.
Food safety, hygiene, and guest satisfaction are our highest priorities. Our hotel is subject to regular inspections by the District Health Directorate, the Ministry of Agriculture and Forestry authorities, as well as independent auditing organisations. We have official inspection reports and documentation confirming that our facilities and procedures are regularly monitored and meet the required standards.
In addition, daily food samples are taken and preserved according to official regulations, and our Quality Manager conducts daily inspections and controls throughout the hotel to ensure compliance with hygiene and service standards.
For this reason, we consider the allegations regarding food safety, hygiene, and general hotel standards to be unsupported and believe that some statements may unfairly harm the reputation of our establishment and mislead the public.
We fully respect constructive criticism and always welcome genuine feedback from our guests. However, claims that are not supported by evidence may negatively affect the trust of future guests and the reputation of our team, who work with dedication to provide quality service.
Solivia Hotel remains committed to maintaining high standards of hospitality, safety, and guest satisfaction.
Kind regards,
Solivia Hotel
Podróżujący w grupie
Komentarz: 5 sie 2026
Perfect
Great hotel with a lovely atmosphere and friendly staff! Special thanks to Aleyna and Bahtiyar, the amazing bartenders – always smiling, welcoming, and making absolutely delicious cocktails! We really enjoyed our stay!
Odpowiedź hotelu
Komentarz: 7 sie 2026
Dear Guest,
Thank you very much for your wonderful feedback.
We are delighted to hear that you enjoyed your stay and appreciated the atmosphere of our hotel and the friendliness of our team. Your kind words about Aleyna and Bahtiyar are especially appreciated, and we will be happy to share your compliments with them.
Providing warm hospitality and memorable experiences for our guests is our greatest pleasure. We look forward to welcoming you back to Solivia Hotel for another enjoyable stay.
Kind regards,
Solivia Hotel
Thank you very much for your wonderful feedback.
We are delighted to hear that you enjoyed your stay and appreciated the atmosphere of our hotel and the friendliness of our team. Your kind words about Aleyna and Bahtiyar are especially appreciated, and we will be happy to share your compliments with them.
Providing warm hospitality and memorable experiences for our guests is our greatest pleasure. We look forward to welcoming you back to Solivia Hotel for another enjoyable stay.
Kind regards,
Solivia Hotel
Doskonała lokalizacja
AYIŞIĞI SOK NO:2, Konaklı, 07410, Alanya, Turcja|11,96 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
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