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Sun Palm Douz

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Krótkie informacje

Zameldowanie od:		14:00
Wymeldowanie do:		11:00

Udogodnienia

Klimatyzacja
Basen
Restauracja
Bar
Sale konferencyjne
Obsługa pokojowa

Więcej na temat: Sun Palm Douz

Sun Palm Douz

Location Your vacation should be comfortable! Hotel «Sun Palm» is located in Douz. This hotel is located 2 km from the city center.At the hotel Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you travel by car, you can park in a parking zone for free. Also, the following services are available for guests at the hotel: a steam bath. You won’t be bored as at the hotel you will find a ping-pong area. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For participants of business meetings, there is a conference hall. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, ironing and a safe-deposit box.Room amenities In the room, there is a shower and a TV. Please note that the listed services may not be available in all the rooms.

Opinie z:
Tripadvisor
Polecane przez podróżnych
Goście biznesowi

Komentarz: 30 kwi 2026

Pobyt: maj 2026

Amazing stay great staff all around.

My time here has been truly well spent and well worth my time. The atmosphere the staff the food the everything was amazing. Thank you to the bar staff who helped me unwind in a great way. Thank you to the cleaning crew and security crew who kept the place clean and safe. Thanks to my reservation desk hostess Zeinab… she made sure I was well taken care of with a pleasant and friendly attitude adorned with a beautiful smile. TY

Odpowiedź hotelu

Komentarz: 8 maj 2026

Dear Arnie,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that your stay was so enjoyable, it means a lot to know that our team helped make your experience special. We’ll be sure to share your kind words with everyone, and especially Zeinab !
Your appreciation truly motivates us to continue delivering exceptional experiences to all our guests. We can’t wait to welcome you back again soon!
Best regards,
Sun Palm Douz,
Golden Yasmin Hotels.
Para

Komentarz: 30 maj 2026

Pobyt: maj 2026

Basic hotel chosen for practicality

As with many visitors I imagine, we stayed here as part of a 2 day Sahara visit. We weren’t informed of the hotel we were staying at but I’m probably glad about that. The room was extremely dated, thankfully had an air conditioner machine which worked but the bed wasn’t at all comfortable and the shower was mediocre. It felt safe even though it didn’t insulate us from the outside noise. Coming from the hotel we came from, it felt like a steep downgrade.
Dinner and breakfast was basic/not the tastiest, food that was brought out already cold. Staff were nice enough but I honestly don’t think this would be a hotel I would chose to stay at if given the choice

Odpowiedź hotelu

Komentarz: 3 cze 2026

Dear Guest,
Thank you for taking the time to share your feedback and your honest comments.
We are pleased to hear that you found our staff welcoming and that you felt safe during your stay. Providing friendly service and a secure environment for our guests remains a priority.
At the same time, we are sorry to learn that overall your experience did not meet your expectations. Rest assured that your observations have been shared with our management team for review and improvement.
As a hotel that frequently welcomes travelers on Sahara excursions, we strive to offer a comfortable and authentic stopover experience, and feedback such as yours helps us identify areas where we can do better.
Thank you again for your review, and we wish you all the best for your future travels.
Best regards,
Sun Palm Douz,
Golden Yasmin Hotels.
Para

Komentarz: 18 maj 2026

Pobyt: maj 2026

Awful hotel

We stayed here as part of a Sahara excursion for one night. Upon check in, a member of staff grabbed our small holdall and walked away with it to our room then wouldn’t release it until my husband gave him a tip. The room was spacious but very tatty. The beds and pillows were hard like bricks plus the the bedding itchy. There was no toilet roll in the bathroom and the towels looked dirty and had an awful odour. Luckily, we brought our own of both so used those. Toiletries and hand soap were provided but were half used by past guests which is poor for health & safety reasons. Fortunately again, we had our own to use. The shower was hand held and the spray was akin to someone spitting and the water cold. The buffet dinner and breakfast wasn’t appetising so we just had some bread and a dessert in the evening plus yogurt the following morning. The staff were unwelcoming and noticeably favoured the French guests. It was tolerable for the time we spent there.

Odpowiedź hotelu

Komentarz: 3 cze 2026

Dear Guest,
Thank you for sharing your feedback regarding your recent stay with us. We are genuinely sorry to learn that your experience did not meet your expectations.
The issues you describe do not reflect the level of hospitality we strive to provide. Rest assured that your comments have been shared with the relevant teams to ensure appropriate corrective actions are taken.
We are particularly troubled by your remarks regarding the interaction with our staff and your perception of unequal treatment among guests. We are committed to treating all visitors with the same level of respect and courtesy, regardless of nationality, and we will investigate this matter internally.
Again, we regret that we fell short during your visit and appreciate you bringing these matters to our attention.
We hope you enjoyed your tour to the Tunisian South and if you decide to repeat this experience, we would be happy to welcome you again and offer you a better stay.
Wishing you all the best in your future travels,
Best regards,
Sun Palm Douz,
Golden Yasmin Hotels.
Podróżujący w grupie

Komentarz: 16 paź 2025

Pobyt: paź 2025

An oasis in the middle of the desert

Very peaceful place, an oasis in the middle of the desert. I rested 100% for one night. The staff is very diligent, big bravo to your team!

Odpowiedź hotelu

Komentarz: 21 paź 2025

Dear Ralica,
Thank you so much for your kind words!
We’re delighted to hear that you were able to fully rest during your stay, even if it was just for one night. Your appreciation means a lot to our team !
We hope to welcome you back for a longer stay next time, so you can enjoy even more of what our little desert haven has to offer!
Cordialement,
Sun Palm Douz,
Golden Yasmin Hotels.
Para

Komentarz: 13 kwi 2026

Pobyt: kwi 2026

Our penniless misery in the south of Tunisia! Kindness and concern of Hotels from SUN PALM to TWELVE

2 days and 1 night trip to the desert of the south of Tunisia, we had failed to inform our bankers (Belgium) that we were going to Tunisia, which made it impossible for us to withdraw money at a local ATM either at our resort (Hammamet Yasmine) or elsewhere (Tunis, TWELVE). A last attempt to withdraw was made at the ATM of DOUZ on the way to the hotel, without success! So, at the reception of the SUN PALM Hotel , Mr. LAHOUCINE B. and Mrs. ZIENEB (usually we do not mention the names of the people BUT HERE I think it is necessary to do it!! -- Allow me), with their kindness and all the care necessary in the face of our distress to go the next day in the desert without means of payment or a dinar in pocket, we agreed to make an account transfer (Belgium / Tunisia) from my bancare application of my mobile so that we can have Dinars. I thank you here for the professionalism, kindness and hospitality of our aforementioned contracts; they REALLY know what HOSPITALITY is like in the hospitality sector. Once again: "Choukran" as they say there.
The hotel, the food, the activities around were beautiful: Camel ride, first approach with desert wildlife: Fenecs; Sunset, calm and rest

Odpowiedź hotelu

Komentarz: 15 kwi 2026

Bonjour,
Un grand merci pour votre magnifique retour ❤️ et pour avoir pris le temps de partager votre expérience aussi en détail.
Nous sommes très touchés par vos mots et ravis d’apprendre que, malgré votre situation difficile, notre équipe a pu vous accompagner et vous aider à trouver une solution. Votre reconnaissance envers M. Lahoucine et Mme Zineb leur fera très plaisir — nous ne manquerons pas de leur transmettre vos compliments !
Nous sommes également heureux que vous ayez apprécié votre excursion dans le désert, les activités, ainsi que l’hébergement et la restauration. C’est une grande satisfaction pour nous de savoir que vous gardez de si beaux souvenirs de votre séjour en Tunisie.
Nous espérons avoir le plaisir de vous accueillir à nouveau pour une nouvelle expérience tout aussi mémorable !
Choukran et à bientôt‍♀️‍♂️,
Cordialement,
Sun Palm Douz,
Golden Yasmin Hotels.

Lokalizacja

3,7

BP 98 Zone Touristique, Douz, 4260 Ghlissia, Tunezja|1,02 km od centrum miasta

Zameldowanie i wymeldowanie

Zameldowanie od:

14:00

Wymeldowanie do:

11:00

Przydatne informacje

Dodatkowe łóżka

Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.

Sun Palm Douz: częste pytania

Hotel Sun Palm Douz jest położony 1.0 km od centrum miasta Ghlissia.
Hotel Sun Palm Douz znajduje się w miejscowości Ghlissia (Tunezja) i jest położony 1.0 km od centrum miasta Ghlissia.
W hotelu Sun Palm Douz można się meldować od 14:00 i należy się wymeldować przed 11:00.
Nie, w hotelu Sun Palm Douz nie ma dostępnego parkingu. Jeśli szukasz hotelu z miejscem do parkowania, użyj filtra „Parking” w sekcji „Udogodnienia” w wynikach wyszukiwania.
Tak, w hotelu Sun Palm Douz jest restauracja.