W Miami
+ 93
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Basen
Centrum fitness
Więcej na temat: W Miami
W Miami
This hotel is located in downtown Miami’s Icon Brickell urban development center. It has a 300-foot infinity pool overlooking Biscayne Bay.
Opinie z: 
Anonimowy podróżny
Komentarz: 13 sie 2026
Pobyt: sie 2026
The room was nice but looked tired. There were rips in the curtains and the building was undergoing construction which I was only notified of after I booked
Anonimowy podróżny
Komentarz: 24 maj 2026
Pobyt: maj 2026
I booked my reservation through Hotels.com because at the time, your direct prices were higher. I believe the property is a Marriott
On the day of check‑in, I filed a report with a representati She provided an incident number, but I no longer have it. I’m asking if you can please look into it, as the issue involved a prejudiced remark made by one of your employees.
The incident occurred at the hotel located at 485 Brickell, Miami, FL 33231. Since there was no ice machine available, we called the front desk to request ice. When it was delivered, I said “Thank you, we’ll probably ask for more in an hour.” The employee responded by saying “SPANISH.”
This was shocking and completely inappropriate. We were attending a function and fashion show for Swim Week, and there were many guests present from all backgrounds. I cannot understand how a hotel employee would say something like that to a guest.??
I would appreciate your assistance in locating the incident report and addressing this matter.
On the day of check‑in, I filed a report with a representati She provided an incident number, but I no longer have it. I’m asking if you can please look into it, as the issue involved a prejudiced remark made by one of your employees.
The incident occurred at the hotel located at 485 Brickell, Miami, FL 33231. Since there was no ice machine available, we called the front desk to request ice. When it was delivered, I said “Thank you, we’ll probably ask for more in an hour.” The employee responded by saying “SPANISH.”
This was shocking and completely inappropriate. We were attending a function and fashion show for Swim Week, and there were many guests present from all backgrounds. I cannot understand how a hotel employee would say something like that to a guest.??
I would appreciate your assistance in locating the incident report and addressing this matter.
Anonimowy podróżny
Komentarz: 7 maj 2026
Pobyt: maj 2026
This was my second time staying at the W Miami! Love the hotel, staff and location in Brickell! Conveniently located close to all my favorite restaurants, Cipriani and Capital Grille!
Anonimowy podróżny
Komentarz: 1 maj 2026
Pobyt: kwi 2026
The location was convenient for our stay and close for the cruise ship. We were very unlucky as after booking in December and two weeks before our stay in end of April - the hotel that’s costs $500 a night notified they will be doing construction… we didn’t get a chance to enjoy the outdoor pool or patio and it was noisy and we were on the 5th floor. The TULUM bar was ok- the staff was amazing - but $42 for a small salad with 4 shrimp… just extremely overpriced. I have stayed at W hotels before in other states… this was my least favorite… I don’t think I would return here personally. But rooms were spacious, clean, the light in the bathroom was terrible for doing make up tho… sometime very confusing to me why designers don’t include basic understanding of what is expected of such a pricey hotel.
Anonimowy podróżny
Komentarz: 21 kwi 2026
Pobyt: kwi 2026
We booked the W Brickell as the “last day” of our vacation after returning to the states expecting it to be the cherry on top. Instead, it completely ruined what was supposed to be one final day of fun.
The room was not properly prepared—no clothes hangers and a toilet with extremely low water pressure that clogged easily. These are basic issues you wouldn’t expect at this price point.
The biggest disappointment was discovering the pool was closed for renovations, which was never disclosed at booking. In Miami, that’s a major amenity. Had I known, I would have booked elsewhere without hesitation.
Service made things worse. We checked in at 7 PM for a one-night stay and asked about late checkout. We were told to call in the morning. When we called at 9:50 AM, we were told it was “too late” despite an 11 AM checkout. I felt completely disregarded which is something that contradicts past experiences I’ve had with this brand. No manager was available to help.
Overall, this felt disorganized, poorly managed, and far below expectations. What should have been a great ending to our trip ended up being the most frustrating part. This felt like amateur-level operations with poor communication, lack of basic room readiness, and inflexible, unhelpful service. For a brand that markets itself as upscale and experience driven, this stay missed the mark completely.
The room was not properly prepared—no clothes hangers and a toilet with extremely low water pressure that clogged easily. These are basic issues you wouldn’t expect at this price point.
The biggest disappointment was discovering the pool was closed for renovations, which was never disclosed at booking. In Miami, that’s a major amenity. Had I known, I would have booked elsewhere without hesitation.
Service made things worse. We checked in at 7 PM for a one-night stay and asked about late checkout. We were told to call in the morning. When we called at 9:50 AM, we were told it was “too late” despite an 11 AM checkout. I felt completely disregarded which is something that contradicts past experiences I’ve had with this brand. No manager was available to help.
Overall, this felt disorganized, poorly managed, and far below expectations. What should have been a great ending to our trip ended up being the most frustrating part. This felt like amateur-level operations with poor communication, lack of basic room readiness, and inflexible, unhelpful service. For a brand that markets itself as upscale and experience driven, this stay missed the mark completely.
Bardzo dobra lokalizacja
485 Brickell Ave, Downtown, 33131, Miami, Stany Zjednoczone|1,06 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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