Moxy Rust
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Centrum fitness
Recepcja całodobowa
Dla niepalących
Więcej na temat: Moxy Rust
Moxy Rust
Obiekt Moxy Rust, usytuowany w miejscowości Rust, oferuje centrum fitness, prywatny parking, wspólny salon oraz taras. Odległość ważnych miejsc od obiektu: Park rozrywki Europa-Park (główne wejście) – 1,6 km. Obiekt zapewnia bar.
Opinie z: 
Anonimowy podróżny
Komentarz: 31 sie 2026
Pobyt: sie 2026
Great hotel, very clean and modern.
Large underground car parking for $10 a night.
Great for Europa Park and Rulantica (you can also get free parking at a park for one day only), the staff explained that there are also shuttle buses available for both parks.
Located right next to 2 supermarkets which is great.
The only thing that we didn't like was that there was no fridge in the room, but it wasn't that big an issue.
Would definitely stay again.
Large underground car parking for $10 a night.
Great for Europa Park and Rulantica (you can also get free parking at a park for one day only), the staff explained that there are also shuttle buses available for both parks.
Located right next to 2 supermarkets which is great.
The only thing that we didn't like was that there was no fridge in the room, but it wasn't that big an issue.
Would definitely stay again.
Anonimowy podróżny
Komentarz: 5 sie 2026
Pobyt: lip 2026
Our stay at MOXY Rust fell below expectations due to several issues we experienced.
We chose the hotel after finding it under the "Breakfast Included" filter on Hotels.com, which influenced our booking decision. However, there was a discrepancy between the search results and the hotel listing: the hotel appeared as "Breakfast Included" in the search results, while the listing details showed that breakfast was only available for an additional charge. We contacted both the hotel and Hotels.com in writing, but received no response for three days. When we asked at reception the following morning, we were told that the "Breakfast Included" option did not apply to families with children. This condition was not stated before booking.
There was also no hot water one night. We were moved to another room around midnight, but the same problem continued there. The issue was only resolved by the evening. We also noticed some housekeeping issues: the shower gel dispenser was empty, the drinking glasses were placed upside down directly on the bathroom counter without any protective layer, and the sink in the second room was slightly clogged.
After our stay, we received a polite response to our feedback and the issues we experienced were acknowledged. However, the way these issues were handled did not change our overall impression of the stay.
We chose the hotel after finding it under the "Breakfast Included" filter on Hotels.com, which influenced our booking decision. However, there was a discrepancy between the search results and the hotel listing: the hotel appeared as "Breakfast Included" in the search results, while the listing details showed that breakfast was only available for an additional charge. We contacted both the hotel and Hotels.com in writing, but received no response for three days. When we asked at reception the following morning, we were told that the "Breakfast Included" option did not apply to families with children. This condition was not stated before booking.
There was also no hot water one night. We were moved to another room around midnight, but the same problem continued there. The issue was only resolved by the evening. We also noticed some housekeeping issues: the shower gel dispenser was empty, the drinking glasses were placed upside down directly on the bathroom counter without any protective layer, and the sink in the second room was slightly clogged.
After our stay, we received a polite response to our feedback and the issues we experienced were acknowledged. However, the way these issues were handled did not change our overall impression of the stay.
Anonimowy podróżny
Komentarz: 21 lip 2026
Pobyt: lip 2026
We recently stayed here for 3 nights. Overall, the hotel itself is nice and comfortable, but the housekeeping service was a major disappointment.
Upon check-in, we explicitly requested daily room cleaning and fresh towels for our entire stay. However, during 2 out of the 3 nights, our room was completely ignored—no clean towels and no service at all.
When we raised the issue after the first day, the front desk claimed it wasn't noted in their system. To their credit, they apologized and compensated us with 4 complimentary drink vouchers, which we appreciated.
Unfortunately, the exact same thing happened after the second day. Once again, our room wasn't cleaned, and when we spoke to the staff, they used the exact same excuse—that it wasn't recorded in the system. This time, however, no compensation or real solution was offered.
It’s a shame because the hotel has great potential, but basic communication and housekeeping consistency definitely need improvement.
Upon check-in, we explicitly requested daily room cleaning and fresh towels for our entire stay. However, during 2 out of the 3 nights, our room was completely ignored—no clean towels and no service at all.
When we raised the issue after the first day, the front desk claimed it wasn't noted in their system. To their credit, they apologized and compensated us with 4 complimentary drink vouchers, which we appreciated.
Unfortunately, the exact same thing happened after the second day. Once again, our room wasn't cleaned, and when we spoke to the staff, they used the exact same excuse—that it wasn't recorded in the system. This time, however, no compensation or real solution was offered.
It’s a shame because the hotel has great potential, but basic communication and housekeeping consistency definitely need improvement.
Podróżujący z rodziną
Komentarz: 20 lip 2026
Pobyt: lip 2026
Terrible!
First impression, modern and newly built!
You cannot call it a hotel, it is terrible for families, I would not set foot in such an accommodation again. No closet in the room, instead a few hooks, not even my dog has such a small hut. Carpet and leather cushions are totally stylish but not well thought out hygienically. You can do that at home, but certainly not in a room with changing guests.
Room: Small, sparsely furnished, you can be glad that there are beds here and not sleeping bags.
Service: you cannot call it that. It had nothing to do with hotel professionals, it is more of a waiter who also hands over keys. Started using the informal 'you' right away, I asked a few times because I could not believe it...
Amenities: I hear every word from the neighbors, including the toilet bowl incl. flushing and many other noises that you do not want to hear. Not needed.
Disaster, I would never do that again.
You cannot call it a hotel, it is terrible for families, I would not set foot in such an accommodation again. No closet in the room, instead a few hooks, not even my dog has such a small hut. Carpet and leather cushions are totally stylish but not well thought out hygienically. You can do that at home, but certainly not in a room with changing guests.
Room: Small, sparsely furnished, you can be glad that there are beds here and not sleeping bags.
Service: you cannot call it that. It had nothing to do with hotel professionals, it is more of a waiter who also hands over keys. Started using the informal 'you' right away, I asked a few times because I could not believe it...
Amenities: I hear every word from the neighbors, including the toilet bowl incl. flushing and many other noises that you do not want to hear. Not needed.
Disaster, I would never do that again.
Anonimowy podróżny
Komentarz: 27 lip 2026
Pobyt: lip 2026
Great hotel located near the park, rooms are nice and modern. The staff was also polite and nice.
Doskonała lokalizacja
Jakob-Schneider-Straße 2, 77977 Rust, Niemcy|0,77 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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