Riad El Kennaria
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Klimatyzacja
Transfer na lotnisko
Spa
Recepcja całodobowa
Restauracja
Więcej na temat: Riad El Kennaria
Riad El Kennaria
Hotel Elkennaria offers riad style accommodation in the Kennaria district of central Marrakesh, a short walk from Jamaâ El Fna Square.
Opinie z: 
Podróżujący z rodziną
Komentarz: 27 mar 2026
Pobyt: mar 2026
Great location and service
During our stay in this riad with my family, the experience was excellent. The staff was very good from the start; several of them spoke Spanish, especially at reception, which made communication very easy. Also, everyone was very friendly and attentive.
The rooms were spotless: very clean and with a pleasant smell of clean as soon as you entered.
We were also offered a very helpful service when confirming the booking, as we were proposed to manage a taxi to pick us up at the airport, both on arrival and departure.
On the other hand, the riad has a terrace at the top where there is live music, creating a very pleasant atmosphere, and also ends at a suitable time, so it is not bothersome to rest.
No doubt I would repeat the experience, it is next to the square
Excellent service and location
The rooms were spotless: very clean and with a pleasant smell of clean as soon as you entered.
We were also offered a very helpful service when confirming the booking, as we were proposed to manage a taxi to pick us up at the airport, both on arrival and departure.
On the other hand, the riad has a terrace at the top where there is live music, creating a very pleasant atmosphere, and also ends at a suitable time, so it is not bothersome to rest.
No doubt I would repeat the experience, it is next to the square
Excellent service and location
Podróżujący z rodziną
Komentarz: 14 kwi 2026
Pobyt: kwi 2026
terrible
The experience was really terrible. I went with my family for dinner and a few drinks on the rooftop. The staff were friendly with us because we spoke French, but at the table next to us there were some young people and they were very rude to them. They seemed very uncomfortable because of their behavior, and one of them even left the scene for a while crying.
I spoke to one of them to understand what had happened, and he explained that the staff had made offensive remarks. I felt there was some discrimination. Even the service to them was very unpleasant.
The food price was extremely high for a place with such poor service. I wouldn’t recommend it to people who come with friends because they might make you uncomfortable. There is no privacy to chat, as the waiters kept talking and bothering us.
I spoke to one of them to understand what had happened, and he explained that the staff had made offensive remarks. I felt there was some discrimination. Even the service to them was very unpleasant.
The food price was extremely high for a place with such poor service. I wouldn’t recommend it to people who come with friends because they might make you uncomfortable. There is no privacy to chat, as the waiters kept talking and bothering us.
Odpowiedź hotelu
Komentarz: 16 kwi 2026
Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Nous vous remercions d’avoir pris le temps de partager votre ressenti, car il est essentiel pour nous améliorer.
Nous sommes particulièrement préoccupés par les remarques concernant le comportement du personnel envers d’autres clients. Ce type de situation ne reflète en aucun cas les valeurs que nous souhaitons défendre. Nous prenons ces retours très au sérieux et allons faire le nécessaire pour comprendre ce qui s’est passé.
Concernant le service et l’ambiance, nous regrettons également que vous ayez ressenti un manque de confort et d’intimité. Votre remarque sera partagée avec nos équipes afin d’améliorer l’expérience de tous nos clients.
Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions et de vous offrir une expérience à la hauteur de vos attentes.
Nous sommes particulièrement préoccupés par les remarques concernant le comportement du personnel envers d’autres clients. Ce type de situation ne reflète en aucun cas les valeurs que nous souhaitons défendre. Nous prenons ces retours très au sérieux et allons faire le nécessaire pour comprendre ce qui s’est passé.
Concernant le service et l’ambiance, nous regrettons également que vous ayez ressenti un manque de confort et d’intimité. Votre remarque sera partagée avec nos équipes afin d’améliorer l’expérience de tous nos clients.
Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions et de vous offrir une expérience à la hauteur de vos attentes.
Podróżujący w grupie
Komentarz: 11 mar 2026
Pobyt: mar 2026
Very good stay at Riad El Kennaria
We stayed 4 nights with friends in this riad ideally located, just a few minutes from Jemaa el-Fna Square. Good value for money. Room 4 beds, clean, comfortable and nicely decorated. It was a bit cool but extra blankets were available and Zizou, our host, kindly lent us a radiator for the duration of our stay.
Zizou was really at the top: always smiling, very helpful and accommodating (organizing breakfast to go, airport transfers, advice...). All the staff are very friendly and the rooms are cleaned every day. Thanks to the whole team, we feel good here! ☺️
Breakfast included that fits well to the stomach (msemen, semolina patty, scrambled eggs, bread, honey jam, orange juice, mint tea). Nice Rooftop with restaurant. There are concerts in the evening but it does not end too late so it does not bother to sleep.
Note: we had already booked our excursions before arriving, but the riad also offers some.
To summarize: very good address in Marrakech, we recommend!
Zizou was really at the top: always smiling, very helpful and accommodating (organizing breakfast to go, airport transfers, advice...). All the staff are very friendly and the rooms are cleaned every day. Thanks to the whole team, we feel good here! ☺️
Breakfast included that fits well to the stomach (msemen, semolina patty, scrambled eggs, bread, honey jam, orange juice, mint tea). Nice Rooftop with restaurant. There are concerts in the evening but it does not end too late so it does not bother to sleep.
Note: we had already booked our excursions before arriving, but the riad also offers some.
To summarize: very good address in Marrakech, we recommend!
Podróżujący z rodziną
Komentarz: 3 lut 2026
Pobyt: paź 2025
Didn't like our room, may have been better in another one
Unfortunately, no AC and given the windows being inwards the air got quite hot. Furthermore, we had mold in our room which smelled quite strong but apparently it wasn't possible to move us to another room despite people checking out/in regularly. Cannot judge about the employees' English as we spoke French. The food was good, the proximity to the Jmaa Elfnaa was perfect.
Odpowiedź hotelu
Komentarz: 15 lut 2026
Thank you for your feedback.
We are truly sorry to hear that your stay did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the lack of air conditioning and the ventilation issue due to the inward-facing windows. We also regret the discomfort caused by the mold and the odor in your room. This is certainly not the standard we aim to provide, and we take your comments very seriously. We will investigate this matter with our housekeeping and maintenance teams to ensure it is addressed promptly.
Regarding the room change, we are sorry that we were unable to accommodate your request at the time. Availability can sometimes be limited despite regular check-ins and check-outs, but we understand how frustrating this must have been.
We truly appreciate your kind words about the food and our proximity to Jmaa Elfnaa, and we are glad these aspects contributed positively to your stay.
Thank you again for sharing your experience. Your feedback helps us improve, and we hope to have the opportunity to welcome you again under better circumstances.
We are truly sorry to hear that your stay did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the lack of air conditioning and the ventilation issue due to the inward-facing windows. We also regret the discomfort caused by the mold and the odor in your room. This is certainly not the standard we aim to provide, and we take your comments very seriously. We will investigate this matter with our housekeeping and maintenance teams to ensure it is addressed promptly.
Regarding the room change, we are sorry that we were unable to accommodate your request at the time. Availability can sometimes be limited despite regular check-ins and check-outs, but we understand how frustrating this must have been.
We truly appreciate your kind words about the food and our proximity to Jmaa Elfnaa, and we are glad these aspects contributed positively to your stay.
Thank you again for sharing your experience. Your feedback helps us improve, and we hope to have the opportunity to welcome you again under better circumstances.
Goście biznesowi
Komentarz: 19 sty 2026
Pobyt: sty 2026
A very bad place and does not meet hygiene standards.
,The rooms are small, poorly ventilated, dirty and covered with hair everywhere; they are usually dirty. She can not sleep all over the music and TV.The restaurant is located in a small space.The service and quality are very bad, the food is tasteless and the treatment is lousy. The prices are very high compared to what they offer. For me, this is the first and last time. I don't recommend it to anyone.
Odpowiedź hotelu
Komentarz: 15 lut 2026
Gracias por compartir su opinión.
Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Le pedimos disculpas por los problemas de limpieza y ventilación que menciona, así como por el tamaño de las habitaciones. Esta no es la calidad que deseamos ofrecer, y revisaremos estos puntos con nuestro equipo de limpieza para tomar las medidas necesarias.
También sentimos mucho las molestias causadas por el ruido, ya que entendemos lo importante que es el descanso. Compartiremos sus comentarios con la dirección para evaluar posibles mejoras.
En cuanto al restaurante, lamentamos que ni el espacio ni la comida hayan sido de su agrado. Tomamos muy en serio sus observaciones sobre el servicio, la calidad y los precios, y las revisaremos con nuestro equipo para mejorar.
Nos entristece saber que no recomendaría nuestro establecimiento, ya que la satisfacción de nuestros huéspedes es nuestra prioridad. Agradecemos su sinceridad, ya que sus comentarios nos ayudan a mejorar.
Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Le pedimos disculpas por los problemas de limpieza y ventilación que menciona, así como por el tamaño de las habitaciones. Esta no es la calidad que deseamos ofrecer, y revisaremos estos puntos con nuestro equipo de limpieza para tomar las medidas necesarias.
También sentimos mucho las molestias causadas por el ruido, ya que entendemos lo importante que es el descanso. Compartiremos sus comentarios con la dirección para evaluar posibles mejoras.
En cuanto al restaurante, lamentamos que ni el espacio ni la comida hayan sido de su agrado. Tomamos muy en serio sus observaciones sobre el servicio, la calidad y los precios, y las revisaremos con nuestro equipo para mejorar.
Nos entristece saber que no recomendaría nuestro establecimiento, ya que la satisfacción de nuestros huéspedes es nuestra prioridad. Agradecemos su sinceridad, ya que sus comentarios nos ayudan a mejorar.
Doskonała lokalizacja
10 Rue Kennaria Dabashi, Médina, Medyna, 40000, Marakesz, Maroko|1,27 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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