The Riviera Champasak
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Więcej na temat: The Riviera Champasak
The Riviera Champasak
3-gwiazdkowy obiekt The Riviera Champasak znajduje się w miejscowości Champasak i zapewnia odkryty basen, ogród oraz bar. Oferta obiektu obejmuje obsługę pokoju. Na miejscu znajduje się również restauracja.
Komentarz: 1 maj 2026
Pobyt: mar 2026
A bit lonely but right on the banks of the Mekong
The swimming pool is very small and not well maintained.
Komentarz: 14 lut 2026
Pobyt: lut 2026
Excellent guesthouse
Odpowiedź hotelu
Komentarz: 26 lut 2026
Thank you very much for your wonderful review and for recommending us so highly. We are delighted to hear that you enjoyed the peaceful atmosphere, cleanliness, and the terrace by the Mekong — it truly is a special place to relax.
Your kind words about our team mean a lot to us, and we will be sure to share your feedback with everyone.
We hope to have the pleasure of welcoming you back again soon.
The Riviera Champasak Team
Komentarz: 15 gru 2025
Pobyt: gru 2025
Nice Hotel, but We Would Not Return
While the hotel itself is lovely, the quality of the food on‑site was disappointing. Both the dinner and breakfast we had were quite poor, especially considering the price point. This was definitely the weakest part of the stay.
Another issue that left us with a bad impression was how our driver was treated. We had been traveling with him for 12 days, and everywhere else we stayed, he was always welcomed. When we checked in, we asked if he could join us for breakfast the next morning (we were happy to pay for it), but the receptionist only offered sticky rice and made it clear he wasn’t welcome to eat with us. This felt uncomfortable and very different from the warm hospitality we experienced throughout Laos.
Overall, the hotel has beautiful rooms and amazing views, but the food and the way our driver was treated were big letdowns. Because of this, we would not stay again.
Odpowiedź hotelu
Komentarz: 26 sty 2026
Thank you very much for taking the time to share your detailed feedback following your stay at Hotel Riviera Champassak.
We are pleased to hear that you appreciated the spacious rooms, comfort, and the beautiful Mekong River views, which are indeed among the highlights of our property.
At the same time, we are truly sorry to learn that several aspects of your stay did not meet your expectations. We sincerely apologize for the discomfort caused by the firmness of the bed and regret that this affected the quality of your rest.
We are also disappointed to hear your comments regarding the food quality. Your feedback has been shared with our culinary team, as we clearly need to improve consistency and value in this area.
Most importantly, we are very concerned to learn about your experience regarding your driver. This is certainly not the level of hospitality we aim to provide. We deeply regret that this situation made you feel uncomfortable, and we sincerely apologize for any misunderstanding or lack of sensitivity shown. Respect and kindness toward all our guests and their companions are fundamental values for us, and we will address this internally to ensure better handling in the future.
Thank you again for your honest feedback. While we are sorry that your experience did not lead you to wish to return, your comments are valuable and help us identify areas that require immediate improvement.
Kind regards,
Management Team
Hotel Riviera Champassak
Komentarz: 13 lis 2025
Pobyt: lis 2025
Lovely comfortable and quiet hotel, with great views out onto the Mekong river
Odpowiedź hotelu
Komentarz: 5 gru 2025
Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the comfort and peaceful atmosphere of our hotel, as well as the beautiful views of the Mekong River. It’s great to know that you were pleased with our rooms, lounge, and dining areas, and we truly appreciate your kind words about our attentive team.
Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back to The Riviera Champasak again soon.
Warm regards,
The Riviera Champasak Team
FR
Komentarz: 8 lis 2025
Pobyt: lis 2025
A very nice place to stay
Odpowiedź hotelu
Komentarz: 5 gru 2025
Thank you for sharing your kind review. We are delighted to hear that you enjoyed your stay by the Mekong and that you appreciated our spacious, clean rooms and river-view balconies. It’s also wonderful to know that our team’s attentive service made a positive impression on you.
We truly appreciate your feedback and hope to welcome you back to The Riviera Champasak in the near future.
Warm regards,
The Riviera Champasak Team
Bardzo dobra lokalizacja
Ban Phaphin, 14A Road, 06000 Ban Phaphin, Laos|1,71 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
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