Sheraton Ottawa Hotel

Name: Sheraton Ottawa Hotel
Address: 150 Albert St, K1P 5G2 Ottawa, Kanada, Ottawa, Ontario, K1P 5G2, Kanada

+ 82

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Krótkie informacje

Zameldowanie od:	15:00
Wymeldowanie do:	12:00
Zwierzęta domowe	Zwierzęta domowe są akceptowane za dodatkową opłatą

Udogodnienia

Wi-Fi

Parking

Klimatyzacja

Centrum fitness

Recepcja całodobowa

Restauracja

Więcej na temat: Sheraton Ottawa Hotel

Sheraton Ottawa Hotel

Obiekt ten położony jest w centrum miasta, w pobliżu takich atrakcji jak Parliament Hill i ByWard Market. Oferuje on komfortowe pokoje gościnne oraz dogodne opcje wyżywienia na miejscu.

Opinie z:

Polecane przez podróżnych

Anonimowy podróżny

Komentarz: 25 lip 2026

Pobyt: lip 2026

Great hotel. Very clean and in good condition. Location was perfect as well. No complaints. We will visit again.

Anonimowy podróżny

Komentarz: 12 lip 2026

Pobyt: lip 2026

Good location, short walk to parliment and other sights in central Ottawa. Valet parking, but possible to find other options nearby.

Anonimowy podróżny

Komentarz: 10 lip 2026

Pobyt: lip 2026

It was a horrible experience for our family. The check-in staff and staff in restaurant were nice and polite, apart from this, this hotel just did not fulfill the expectation on Sheraton brand. First, we arrived at the hotel at after 5pm, but the rooms were still not ready to check-in; the staff offered free breakfast for compensation. Next, when we came back to the hotel at night time and prepare to take a bath, there was no hot water supply in the entire hotel, we called the service hotline for help, the staff just replied there was a technical issue, and nothing they can do. We were a family with >80 elderly and a 8 years old kid, since it was quite late already, we cannot find another hotel at that time, the staff just did not provide any help or solution to the issue, we can only took a quick shower. We chose Sheraton hotel since it is a well-known hotel brand, it was ridiculous that this kind of issue happened and there was no solution for the guest. Really feel disappointed with Marriott hotel brand, will not choose any of the brand under Marriott from now on.

Podróżujący z rodziną

Komentarz: 5 lip 2026

Pobyt: lip 2026

Average hotel and price too high

We didn't get the room that we booked, as we were told all the rooms were full. Not happy with the room that we had and not worth paying $300 for a night.
The breakfast and staff are good.

Odpowiedź hotelu

Komentarz: 8 lip 2026

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience of not receiving the room you originally booked. While it is always our intention to provide the accommodations our guests expect, it seems we fell short during your stay. We are glad to hear that you enjoyed our breakfast and found our staff to be pleasant. Your feedback is valuable to us as we strive to improve our services. Thank you once again for your understanding and for giving us the opportunity to address your concerns.

Para

Komentarz: 20 cze 2026

Pobyt: cze 2026

Average hotel , do the job

Well situated in Ottawa
Very old fashioned rooms. Neads to be refurbished.
But large rooms .
Dirty Windows.
Breakfast is à la carte not a buffet but eggs are good especially egg Benedicte .
Reception staff was nice .

Odpowiedź hotelu

Komentarz: 24 cze 2026

Thank you for taking the time to share your feedback. We're glad you appreciated the hotel's location, the spacious rooms, and the service provided by our reception team. We also hear your concerns regarding the room decor, window cleanliness, and preference for buffet-style breakfast. Your thoughts about the egg Benedict are noted as well. Your input is valuable, and we appreciate you helping us better understand your experience.