Radisson Blu Hotel, Cork
+ 58
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
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Transfer na lotnisko
Basen
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Więcej na temat: Radisson Blu Hotel, Cork
Radisson Blu Hotel, Cork
Najbardziej luksusowy hotel w Corku oferuje nowe standardy stylu i usług zarówno podróżującym w celach biznesowych, jak i turystycznych.
Opinie z: 
Podróżujący z rodziną
Komentarz: 20 sie 2026
True Hospitality
The staff was awesome, especially Ciana, Ana, Gabi (at the bar), and Tim. They were all outstanding. From check-in with Ciana to dinner at the bar, Ana and Gabi were very helpful and attentive. Tim, the night manager, was also very friendly and welcoming.
We truly felt at home at your hotel. We will definitely be back!
Just one small suggestion: the breakfast buffet area and the restaurant floor were very sticky and looked like they needed a deep cleaning.
We truly felt at home at your hotel. We will definitely be back!
Just one small suggestion: the breakfast buffet area and the restaurant floor were very sticky and looked like they needed a deep cleaning.
Goście biznesowi
Komentarz: 22 sie 2026
Adequate only. Does not reflect the cost charged and technical issues badly let it down. Can do much better.
Location is excellent for any north cork travel and proximity to the tunnel puts all of south and west cork easy to access. Overall experience: However, the technology is letting them down. Room access key system not working, requiring double trips to reception every time, yes, every time. Was not offered an alternate room and was there all week for work.
Staff: Some staff very good, others not so.
Restaurant: Eat elsewhere for evening meals, the Brasserie is adequate only and whilst the waiting staff are trying their best, the management clearly aren’t.
Room: Adequate for a 3star but certainly not 4 star. Aside from not being able to use the door key without issue, there is no fridge, no toilet brush provided and refills on the coffee/tea were patchy at best. It’s tired and time for an upgrade, particularly if you are paying €250/night B&B per person per room as our group of 4 were.
Note: We were a party of 4 colleagues staying there for the week and we stay in all sorts of accommodation and hotels in many countries. This was not at all the value and standard we paid a not insignificant 4 figure sum for, which is a pity. Being told upgrades are coming is not an excuse for guests staying now.
Looking at their responses to other reviews, it appears there are a few repeating issues. Management are not dealing with them it appears. This is one Radisson I do not wish to return to unless I have to. A pity as the location and opportunity is there for the team to get it right.
Staff: Some staff very good, others not so.
Restaurant: Eat elsewhere for evening meals, the Brasserie is adequate only and whilst the waiting staff are trying their best, the management clearly aren’t.
Room: Adequate for a 3star but certainly not 4 star. Aside from not being able to use the door key without issue, there is no fridge, no toilet brush provided and refills on the coffee/tea were patchy at best. It’s tired and time for an upgrade, particularly if you are paying €250/night B&B per person per room as our group of 4 were.
Note: We were a party of 4 colleagues staying there for the week and we stay in all sorts of accommodation and hotels in many countries. This was not at all the value and standard we paid a not insignificant 4 figure sum for, which is a pity. Being told upgrades are coming is not an excuse for guests staying now.
Looking at their responses to other reviews, it appears there are a few repeating issues. Management are not dealing with them it appears. This is one Radisson I do not wish to return to unless I have to. A pity as the location and opportunity is there for the team to get it right.
Podróżujący z rodziną
Komentarz: 22 sie 2026
They Cancelled our booking without notice!!!
Cancelled our booking at 10am this morning!!! The morning we were checking in! We were an hour into our journey to get to the hotel with our 3 year old in the car.
I rang the hotel and Ava (unsure of spelling) answered the phone. Arrogant and came across like she didnt care less. Asked for a manager and was put on hold. After a 5 minute wait the phone line went dead as id been hung up on. Absolutely disgraceful treatment of customers.
Never again would I even consider ANY raddison after this. Absolutely avoid 0/10
I rang the hotel and Ava (unsure of spelling) answered the phone. Arrogant and came across like she didnt care less. Asked for a manager and was put on hold. After a 5 minute wait the phone line went dead as id been hung up on. Absolutely disgraceful treatment of customers.
Never again would I even consider ANY raddison after this. Absolutely avoid 0/10
Podróżujący z rodziną
Komentarz: 13 sie 2026
Food and management extremely bad.
The food was a mix of ok and mediocre, the service was dreadful. I would say faulty towers would have been a more pleasurable experience. The starters came out fine. We had literally just finished our starters when the mains arrived. The dirty dishes still siting on the table. My steak and my daughters pizza were fine, no complaints there. My wife's curry was a disaster, the first attempt was laughable. There was more sauce in the ramekin of pepper sauce than there was in the curry. On the second attempt the lack of sauce had been addressed, but they had obviously rushed the dish as the rice was just a block of starch. I could have used it to fill in holes in the plasterboard. One of the managers (a dark haired girl) asked my wife if everything is OK, my wife replied that she was still waiting for her main as it had to be remade. The manager said she would check back with us, needles to say we are still waiting. I actually asked her for the bill and rather than bring it herself she sent one of the wait staff over. This shows a complete lack of courage on her behalf, throwing her subordinate under the bus to save herself. If this is how the Radisson trains it's manager's, they need to have a serious look at what they want from a manager. I must say, the young man that did come over was excellent, he could not apologise enough for everything. Really ruined my family break away.
Odpowiedź hotelu
Komentarz: 16 sie 2026
Dear Molly
Thank you for taking the time to share your feedback. I am genuinely sorry to hear about your experience with us, particularly as you were staying with your family and this was meant to be an enjoyable break away.
The issues you have described are clearly not acceptable and fall well below the standards we expect. The timing of the main courses arriving while your starter plates were still on the table, together with the problems your wife experienced with her curry, are disappointing. I am particularly concerned that the dish had to be remade and that, despite being told you would be checked on, this did not happen.
I would also like to apologise for the way the situation was handled by the management team. You should not have been left feeling that your concerns were being avoided or passed on to another member of the team. I appreciate your comments regarding the manager's approach, and we will take this feedback seriously.
That said, I am pleased to hear that the young man who assisted you towards the end of your meal was professional and genuinely apologetic. I will make sure his efforts are recognised, as it is important that good service is acknowledged as well as shortcomings addressed.
Please accept my sincere apologies that your dining experience negatively affected what should have been a relaxing family break. I would very much appreciate the opportunity to discuss this with you directly and see if there is anything further we can do to address your concerns.
Thank you for taking the time to share your feedback. I am genuinely sorry to hear about your experience with us, particularly as you were staying with your family and this was meant to be an enjoyable break away.
The issues you have described are clearly not acceptable and fall well below the standards we expect. The timing of the main courses arriving while your starter plates were still on the table, together with the problems your wife experienced with her curry, are disappointing. I am particularly concerned that the dish had to be remade and that, despite being told you would be checked on, this did not happen.
I would also like to apologise for the way the situation was handled by the management team. You should not have been left feeling that your concerns were being avoided or passed on to another member of the team. I appreciate your comments regarding the manager's approach, and we will take this feedback seriously.
That said, I am pleased to hear that the young man who assisted you towards the end of your meal was professional and genuinely apologetic. I will make sure his efforts are recognised, as it is important that good service is acknowledged as well as shortcomings addressed.
Please accept my sincere apologies that your dining experience negatively affected what should have been a relaxing family break. I would very much appreciate the opportunity to discuss this with you directly and see if there is anything further we can do to address your concerns.
Podróżujący z rodziną
Komentarz: 13 sie 2026
Clean and comfortable
Lovely comfortable spacious room. Nice location. Reception staff exceptional and very friendly and professional. Got me a fridge and extra fan for room. Didn't use pool as it was packed with children and noisy but it looked lovely. But I will say walking around the halls you could definitely see where little things needed some upkeep.
The bar on the other hand was a disaster. I arrived at 7.15 just for a dessert and coffee. Andre the matra dee gave me dessert menu and I saw nobody again until I eventually 15mins later had to go find someone to take an order. Than after what seemed like a life time I got my dessert, and said I ordered a coffee aswell so waitress went off to get it and another 15mins passed no coffee had to go to bar and ask was I getting it. Than they brought coffee and no tea spoon so Than I had to go up and chase that down and 10 mins later I get a tea spoon by which time coffee was cold and ice-cream melted around dessert. Had to go than and ask for a hot coffee. All this time Andre saw and heard me and made eye contact with me several times.by the way it was him I said I needed a replacement coffe to. He not once came to me or apologised for this complete incompetence. It was after 8 by the time I got to actually eat the dessert with melted ice-cream and hav the coffee with it. Very very disappointing given that it cost nearly €14 for them. The rest of the stay was great, as said before. I would stay there again but I will go outside of hotel for food.
The bar on the other hand was a disaster. I arrived at 7.15 just for a dessert and coffee. Andre the matra dee gave me dessert menu and I saw nobody again until I eventually 15mins later had to go find someone to take an order. Than after what seemed like a life time I got my dessert, and said I ordered a coffee aswell so waitress went off to get it and another 15mins passed no coffee had to go to bar and ask was I getting it. Than they brought coffee and no tea spoon so Than I had to go up and chase that down and 10 mins later I get a tea spoon by which time coffee was cold and ice-cream melted around dessert. Had to go than and ask for a hot coffee. All this time Andre saw and heard me and made eye contact with me several times.by the way it was him I said I needed a replacement coffe to. He not once came to me or apologised for this complete incompetence. It was after 8 by the time I got to actually eat the dessert with melted ice-cream and hav the coffee with it. Very very disappointing given that it cost nearly €14 for them. The rest of the stay was great, as said before. I would stay there again but I will go outside of hotel for food.
Odpowiedź hotelu
Komentarz: 16 sie 2026
Dear Janett
Thank you for taking the time to share such detailed feedback following your stay with us. I am pleased to hear that you enjoyed your room, found it comfortable and spacious, and were happy with our location and the service provided by our reception team. I will also make sure your kind comments regarding their friendliness and professionalism are shared with the team.
I am, however, very disappointed to read about your experience in the bar. The level of service you describe is certainly not what we expect from our team. Having to repeatedly seek assistance to place your order, chase your coffee and even request a teaspoon is unacceptable, particularly when you were paying for what should have been a simple and enjoyable dessert and coffee.
I am especially concerned that you felt your concerns were not acknowledged by the member of the team you had already spoken with. Regardless of how busy the bar may have been, you should have received appropriate attention and, when things went wrong, a sincere apology and an effort to put things right.
I am also sorry that the delays resulted in your dessert being served with melted ice cream and your coffee becoming cold. I completely understand your frustration and disappointment, especially given the length of time you had to wait.
We will be addressing your comments with the food and beverage management team so that the service issues you experienced can be reviewed and the appropriate improvements made. Your comments regarding the general upkeep of the hotel will also be passed to our maintenance team for attention.
While I am glad that the rest of your stay was enjoyable and that you would consider staying with us again, I am sorry that your experience in the bar has left you feeling that you would rather dine elsewhere. We would very much like the opportunity to restore your confidence in us should you choose to visit again.
Thank you once again for your honest feedback.
Thank you for taking the time to share such detailed feedback following your stay with us. I am pleased to hear that you enjoyed your room, found it comfortable and spacious, and were happy with our location and the service provided by our reception team. I will also make sure your kind comments regarding their friendliness and professionalism are shared with the team.
I am, however, very disappointed to read about your experience in the bar. The level of service you describe is certainly not what we expect from our team. Having to repeatedly seek assistance to place your order, chase your coffee and even request a teaspoon is unacceptable, particularly when you were paying for what should have been a simple and enjoyable dessert and coffee.
I am especially concerned that you felt your concerns were not acknowledged by the member of the team you had already spoken with. Regardless of how busy the bar may have been, you should have received appropriate attention and, when things went wrong, a sincere apology and an effort to put things right.
I am also sorry that the delays resulted in your dessert being served with melted ice cream and your coffee becoming cold. I completely understand your frustration and disappointment, especially given the length of time you had to wait.
We will be addressing your comments with the food and beverage management team so that the service issues you experienced can be reviewed and the appropriate improvements made. Your comments regarding the general upkeep of the hotel will also be passed to our maintenance team for attention.
While I am glad that the rest of your stay was enjoyable and that you would consider staying with us again, I am sorry that your experience in the bar has left you feeling that you would rather dine elsewhere. We would very much like the opportunity to restore your confidence in us should you choose to visit again.
Thank you once again for your honest feedback.
Lokalizacja
Ditchley House, Little Island, . Cork, Irlandia|7,77 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
Radisson Blu Hotel, Cork: częste pytania
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