Wavealokam Beach Retreat

+ 36

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Krótkie informacje

Zameldowanie od:
14:00
Wymeldowanie do:
11:30

Udogodnienia

Wi-Fi
Parking
Klimatyzacja
Centrum fitness
Dla niepalących
Pralnia

Więcej na temat: Wavealokam Beach Retreat

Wavealokam Beach Retreat

Obiekt Wavealokam Beach Retreat, usytuowany w miejscowości Varkala, oferuje centrum fitness, bezpłatny prywatny parking, ogród oraz wspólny salon. Odległość ważnych miejsc od obiektu: Plaża Edava Beach – 500 m. Obiekt zapewnia taras.

Opinie z:
TripadvisorHotels.com
Polecane przez podróżnych
Para

UK

Komentarz: 13 sty 2026

Pobyt: sty 2026

Simply amazing

Absolutely beautiful property - finished to an exceptionally high standard - immaculately clean.
Hospitality from host and all members of staff simply superb
We cannot recommend this place highly enough it’s amazingly comfortable and fantastic value for money

Odpowiedź hotelu

Komentarz: 30 cze 2026

Thank you so much for such a wonderful review.
It truly means a lot to all of us.
We’re delighted that you loved the property, felt comfortable during your stay, and appreciated the care our team puts into keeping everything clean and welcoming.
Your kind words about our hospitality are especially encouraging, we’ll be sure to share them with the entire team.
It was a pleasure hosting you, and we hope to welcome you back to Wave-A-Lokam for another relaxing stay by the beach.
Podróżujący z rodziną

Komentarz: 21 lut 2026

Pobyt: lut 2026

Room misinterpretation - Please be careful while booking

I booked this property through Agoda with a confirmed double room room size of 291 sq ft. Upon check-in, I was provided a room that was approximately 156 sq ft, which is nearly 50% smaller than advertised. I raised the concern immediately and was informed that an additional room would require additional payment of 2200 rupees where I had already been charged of rupees 5600. However, there appeared to be inconsistencies in communication regarding what was offered to Agoda team. Due to the material difference in room size, I checked out within 2 hours. A partial refund of 2200 was offered, but the room delivered did not match the contracted booking details. The room is not suited to accomodate three people alongwith an additional bed although they charge so much for it. I recommend future guests reconfirm room dimensions in advance if space is important. This ended up ruining my trip to Varkala. I had planned a special day for my parents and ended up very disappointed.

Odpowiedź hotelu

Komentarz: 30 cze 2026

Dear Swati,
Facts rarely need embellishment.
They simply need to be presented in their entirety.
Your review omits significant context and contains several statements that do not accurately reflect what transpired. For the sake of transparency, below is the documented sequence of events.
Exhibit A: What Was Actually Booked
Your Agoda reservation clearly confirmed:
- Double Room
- Room Only
- 3 Adults
- 1 Extra Bed
The room allocated at check-in was exactly the room category reflected in your Agoda reservation.
Our reservation records, property records, and correspondence with Agoda consistently support this.
Exhibit B: The Actual Misunderstanding
The concern raised relates to the measurement of the room area, not the room category allocated.
The room area displayed on the OTA represented the overall room area, including the bedroom, attached washroom, and balcony.
Your review compares only the bedroom’s usable floor space.
These are two different methods of measurement. The room allocated remained exactly the Double Room reflected in your Agoda reservation.
Exhibit C: Hospitality Before the Dispute
Despite the misunderstanding, our priority remained your family’s comfort.
- Complimentary welcome drinks on arrival.
- Complimentary fruit bowls for your parents after their journey.
- Despite having just landed in Mumbai, I personally coordinated with my team throughout the situation to ensure every reasonable solution was explored.
Exhibit D: Every Solution We Offered
Although the correct room had been allocated, but still we voluntarily offered two goodwill solutions to ensure your holiday was not disrupted
Option A-
A ₹2,200 goodwill refund, together with complimentary breakfast, despite your booking being on a Room Only plan.
Option B -
A second, separate room at absolutely no additional charge, with Wave-A-Lokam absorbing the remaining cost on a peak weekend.
Both goodwill solutions were respectfully declined.
Exhibit E: Setting the Record Straight
At no stage did Wave-A-Lokam demand an additional ₹2,200.
The ₹2,200 was voluntarily offered by us as a goodwill refund.
Your Agoda reservation was on a Room Only plan.
Complimentary breakfast was offered solely as a goodwill gesture.
Exhibit F: Communication Before Arrival
Before your arrival, we sent your reservation confirmation and pre-arrival information through Agoda, inviting you to contact us regarding upgrades or any special requirements.
These messages were read before check-in.
You only enquired related to assistance with visiting Jatayu Earth Centre. No questions were raised regarding room size, room category, breakfast inclusion or accommodation for three adults.
Comfort is subjective and varies from guest to guest. While three adults can technically be accommodated in a Double Room with an extra bed, guests seeking greater space generally prefer our King Room. Had this concern been raised before arrival, we would have gladly recommended the option best suited to your family’s comfort.
Exhibit G: An Important Fact Omitted
After deciding to check out, your family returned from the property’s front gate and obtained and removed the original guest registration form from our manager before leaving the property.
As this document forms part of the hotel’s official records, the incident was formally reported through Agoda’s Guest Dispute process together with supporting CCTV footage and documentation.
Final Word:
Every reader deserves the complete picture.
That is why we have chosen to respond with documented facts
Our Agoda reservation records, correspondence with Agoda, pre-arrival communication, Guest Dispute documentation and CCTV evidence consistently establish one sequence of events.
We remain proud of our team, the professionalism with which this matter was handled, and the genuine efforts were made to ensure your family’s comfort.
Reviews tell a story. Documentation tells the truth.
Sincerely,
Amardeep Kaur Syan,Co-Founder
Wave-A-Lokam Beach
Anonimowy podróżny

Komentarz: 22 gru 2025

Pobyt: gru 2025

Clean rooms, very helpful staff
Podróżujący z rodziną

Komentarz: 8 sty 2025

Pobyt: gru 2024

One of the best hotel

My stay at Hotel Wavelokam was an absolute delight! The property is perfectly nestled amidst nature, offering a serene and peaceful atmosphere. The rooms were impeccably clean, spacious, and tastefully designed to provide maximum comfort.
What stood out the most was the exceptional hospitality of the staff. They were attentive, polite, and went above and beyond to make our stay memorable. The on-site restaurant served delicious, freshly prepared dishes with a focus on local flavors, adding a delightful touch to our experience.

Odpowiedź hotelu

Komentarz: 30 cze 2026

Thank you so much for your lovely review and for taking the time to share your experience.
We’re so happy to know you enjoyed the peaceful surroundings, comfortable rooms, and the hospitality of our team. It means a lot that you appreciated the freshly prepared food as well. we always try to make every meal and every stay feel special.
It was a pleasure hosting you, and we hope to welcome you back to Wave-A-Lokam again soon for another relaxing getaway.
Podróżujący z rodziną

Komentarz: 7 gru 2024

Pobyt: gru 2024

Relaxing Getaway.

Our stay at Wavealokam Beach Retreat was truly delightful. It is a gem for those seeking tranquility and natural beauty. The rooms are clean, comfortable equipped with modern amenities like air-conditioning, private bathrooms, and free Wi-Fi. The staff’s warm hospitality and proximity to attractions like Varkala and Odayam beaches make it ideal for a relaxing getaway.

Odpowiedź hotelu

Komentarz: 30 cze 2026

Thank you so much for your kind words and for choosing to stay with us.
We’re delighted to know you had a relaxing stay and enjoyed the peaceful surroundings, comfortable rooms, and our hospitality.
It means a lot that you appreciated our location and found it convenient for exploring the nearby beaches.
It was a pleasure hosting you, and we hope to welcome you back to Wave-A-Lokam for another peaceful beach getaway soon.
Zobacz opinie innych użytkowników serwisu Tripadvisor

Wyjątkowa lokalizacja

5,0

Wavealokam, Sree Eight, Edava, 695311 Paravūr, Indie|5,72 km od centrum miasta

Zameldowanie i wymeldowanie

Zameldowanie od:

14:00

Wymeldowanie do:

11:30

Przydatne informacje

Dodatkowe łóżka

Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.

Wavealokam Beach Retreat: częste pytania

Hotel Wavealokam Beach Retreat jest położony 5.7 km od centrum miasta Paravūr.
Hotel Wavealokam Beach Retreat znajduje się w miejscowości Paravūr (Indie) i jest położony 5.7 km od centrum miasta Paravūr.
W hotelu Wavealokam Beach Retreat można się meldować od 14:00 i należy się wymeldować przed 11:30.
Tak, w hotelu Wavealokam Beach Retreat jest dostępny parking.
Nie mamy informacji na temat restauracji w: Wavealokam Beach Retreat. Skontaktuj się z obsługą tego obiektu przy składaniu rezerwacji.