Sereniity Resort

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Krótkie informacje

Zameldowanie od:
12:00
Wymeldowanie do:
10:30
Zwierzęta domowe
Zwierzęta domowe dozwolone

Udogodnienia

Wi-Fi
Parking
Basen
Recepcja całodobowa
Restauracja
Pralnia

Więcej na temat: Sereniity Resort

Sereniity Resort

At Sereniity Resort, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit. Amenities at car hire offered by Sereniity Resort simplify the organization of your excursions, tourist activities, and other adventures in Lonavala.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes.At the resort, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the resort, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Sereniity Resort also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment.In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker, bottled water and instant coffee.At Sereniity Resort, select bathrooms are equipped with toiletries to enhance your comfort during your stay. At Sereniity Resort, each day commences with a scrumptious breakfast offered at no additional cost.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At Sereniity Resort, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the massage situated precisely at the resort. At Sereniity Resort, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

Opinie z:
Tripadvisor
Polecane przez podróżnych
Podróżujący z rodziną

Komentarz: 24 mar 2026

Pobyt: mar 2026

Awesome hospitality experience

My family often visits this place, Mr Mandar always accommodate us even if they are busy.
Chef prasanjit makes sure to cater to my family's dietry restrictions.
Mrs Payal ensures we get our designated rooms every time we visiting
Restaurant service is great especially Divya now has learnt to understand our dinning needs,the housekeeping team led by Shubham keep the room very clean
The property is very peaceful.
The entire staff are helpful
Above all a big thank you to Ms Ratnamal who orchestrated our entire stay .
This is the reason we visit Serenity
Looking forward to come soon.
Podróżujący z rodziną

Komentarz: 29 maj 2026

Pobyt: maj 2026

Poor rooms , poorer service , Not worth the money

Location is decent , generally common area is clean and tidy, but things change as soon as you enter inside, Rooms are at best poorly maintained, small and smelly, extra bed is shabby , bedsheets are stained , show prints on the wall , the list goes on and ano real housekeeping after 10, we came at about 10 after having dinner (the kitchen looks shabby , at least after looking at the morning breakfast buffet) and we’re told no one available for putting up the extra bed , security not visible on the gate, security got some other guy park at the parking next to our villa, when asked why someone has parked the answer was epic “does parking has your name on it” !! :)
Not coming back ever
Podróżujący z rodziną

Komentarz: 23 kwi 2026

Pobyt: sty 2026

Worst Experience Ever

A V O I D
Despite having a confirmed booking (via email) and a telephonic confirmation a day prior to arrival, we were informed at check-in that no reservation existed under our name. Even after presenting the email confirmation and proof of payment from my bank statement, both the manager, Mr. Arun, and the owner initially refused to acknowledge the booking.
It was only after I began recording the interaction that the issue was taken seriously. A staff member then verified the resort’s bank statement and finally confirmed our reservation—something that could and should have been done at the outset. This resulted in an unnecessary delay of over an hour before we were allotted our room.
The overall service experience was disappointing. The staff appeared inexperienced and struggled to manage basic service expectations. The restaurant operates for limited hours and does not adhere to the displayed schedule, causing further inconvenience.
The rooms are small, and hygiene standards are below expectations. The swimming pool was unclean, and there are no indoor recreational facilities available.
While this property may be OK for corporate gatherings, it is not recommended for families or couples seeking a comfortable and relaxing stay.
Podróżujący z rodziną

Komentarz: 18 cze 2026

Pobyt: cze 2026

The most bad experience in my life

Very bad experience with reception employee (Mr Ehab & Mr Nader)
Podróżujący z rodziną

Komentarz: 3 lut 2026

Pobyt: sty 2026

Review: Poor Experience – Reservation Not Honored

I had booked this resort a month in advance, paid in full, and reconfirmed my reservation two days before arrival. Despite this, upon reaching the property, I was informed that no booking existed under my name. I presented both the acknowledgement email and my bank statement clearly showing payment to the resort, yet the management initially refused to acknowledge them.
The manager, Mr. Anil, was unhelpful, and a woman— supposedly the owner but unwilling to disclose her name—insisted on unnecessary details such as the complete bank account number of the beneficiary, even while admitting that the payment beneficiary name matched their company account name.
Only after I began recording the interaction did they check their own records and confirmed receipt of payment. At that point, they stated the resort was overbooked and offered accommodation in another hotel for one night.
The staff, largely trainees from a catering college, struggled to meet basic guest requirements. The food quality was also disappointing.
Overall, the experience was highly unprofessional and frustrating. I would strongly advise caution before booking this property.

Bardzo dobra lokalizacja

4,1

No-64 Tungarli Near Lagoona Hotel, Lonavala, Gold Valley, 410401, Lonavla, Indie|2,54 km od centrum miasta

Zameldowanie i wymeldowanie

Zameldowanie od:

12:00

Wymeldowanie do:

10:30

Przydatne informacje

Zwierzęta domowe

Zwierzęta domowe dozwolone

Dodatkowe łóżka

Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.

Sereniity Resort: częste pytania

Hotel Sereniity Resort jest położony 2.5 km od centrum miasta Lonavla.
Hotel Sereniity Resort znajduje się w miejscowości Lonavla (Indie) i jest położony 2.5 km od centrum miasta Lonavla.
Tak, w hotelu Sereniity Resort jest dostępny parking.
Tak, w hotelu Sereniity Resort jest restauracja.