JW Heritage
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Recepcja całodobowa
Restauracja
Więcej na temat: JW Heritage
JW Heritage
Obiekt JW HERITAGE, usytuowany w miejscowości Anjuna, oferuje odkryty basen, bezpłatny prywatny parking oraz bar. Odległość ważnych miejsc od obiektu: Plaża Anjuna – niecały kilometr.
Opinie z: 
Inni
Komentarz: 2 lip 2022
Pobyt: lip 2022
Excellent !
Guests are treated really well.
There concerns are given priority as well and soughted as early possible.
Rooms, staff all are very responsible and helpful.
Excellent Experience❤️
Cleanliness is also maintained really well.
You can also enjoy swimming pool in the resort premises. All over the experience was really good.
The prices are also reasonable.
You can surely book and see for yourself the atmosphere.
There concerns are given priority as well and soughted as early possible.
Rooms, staff all are very responsible and helpful.
Excellent Experience❤️
Cleanliness is also maintained really well.
You can also enjoy swimming pool in the resort premises. All over the experience was really good.
The prices are also reasonable.
You can surely book and see for yourself the atmosphere.
Para
Komentarz: 29 sty 2025
Pobyt: gru 2024
DO NOT STAY HERE – SCAMMERS & HARASSERS!
DO NOT STAY HERE – SCAMMERS & HARASSERS!
I had the worst experience at this hotel, and I urge everyone to avoid it at all costs. Here’s why:
• Overpriced- The room rates are exorbitant, and rooms are not even worth 1k.
• Harassment & False Accusations – At checkout, while waiting for our cab, the manager suddenly accused us of breaking the TV—something we never even touched. Who watches TV in Goa anyway?
• Aggressive & Intimidating Staff – The staff, especially the old woman at the reception, was rude and unhelpful. The manager stormed in, pretended to check the TV, then aggressively demanded money from us.
• Followed & Threatened – When we tried to leave, they literally followed us on a scooty, called their local goons, and tried to intimidate us.
• Police Were No Help – The police did absolutely nothing. Instead of checking the TV or stopping the harassment, they told us to “figure it out” and come to a compromise. In the end, we were forced to pay ₹5000 just to escape, or we would have missed our bus. They did not even try to verify the fake claims made against us.
• A Pattern of Scamming Guests – It was clear this was not a one-time thing. They probably run this scam on multiple unsuspecting guests.
⚠️ DO NOT BOOK THIS HOTEL. They are scammers, bullies, and a disgrace to hospitality. Save yourself the stress and book a reputable place instead!
I had the worst experience at this hotel, and I urge everyone to avoid it at all costs. Here’s why:
• Overpriced- The room rates are exorbitant, and rooms are not even worth 1k.
• Harassment & False Accusations – At checkout, while waiting for our cab, the manager suddenly accused us of breaking the TV—something we never even touched. Who watches TV in Goa anyway?
• Aggressive & Intimidating Staff – The staff, especially the old woman at the reception, was rude and unhelpful. The manager stormed in, pretended to check the TV, then aggressively demanded money from us.
• Followed & Threatened – When we tried to leave, they literally followed us on a scooty, called their local goons, and tried to intimidate us.
• Police Were No Help – The police did absolutely nothing. Instead of checking the TV or stopping the harassment, they told us to “figure it out” and come to a compromise. In the end, we were forced to pay ₹5000 just to escape, or we would have missed our bus. They did not even try to verify the fake claims made against us.
• A Pattern of Scamming Guests – It was clear this was not a one-time thing. They probably run this scam on multiple unsuspecting guests.
⚠️ DO NOT BOOK THIS HOTEL. They are scammers, bullies, and a disgrace to hospitality. Save yourself the stress and book a reputable place instead!
Odpowiedź hotelu
Komentarz: 16 lis 2025
Dear Guest,
Thank you for taking the time to share your feedback. We would like to clarify the events from our side, based on our records and the reports from our staff.
Upon your check-in, our team conducted the standard room orientation, during which all amenities — including the television — were demonstrated and confirmed to be functioning properly. The following day, during routine housekeeping service, all equipment in the room was again checked as per our protocol and was reported to be in normal working condition.
Later, when the room was inspected, the television was found to be damaged with an impact mark. Our staff requested your presence to review the issue together, but you left the premises before the matter could be resolved. Because the situation involved damage to hotel property, local authorities were contacted to ensure the process remained transparent and properly documented.
When the police arrived, an official assessment was conducted. The cost of replacing the damaged television was determined to be ₹3,500, and payment was made accordingly. This charge reflects the actual replacement cost and is consistent with standard practices followed by hospitality establishments.
We want to emphasize that no additional individuals were called by the hotel, and the situation was managed strictly through staff and the authorities present.
Our intention is never to inconvenience any guest, but we do have a responsibility to maintain our property and follow proper procedures when damage occurs. We request that information shared publicly reflects the facts of the incident to avoid misunderstandings.
We remain committed to providing a safe, respectful, and transparent environment for all our guests and staff.
Thank you for taking the time to share your feedback. We would like to clarify the events from our side, based on our records and the reports from our staff.
Upon your check-in, our team conducted the standard room orientation, during which all amenities — including the television — were demonstrated and confirmed to be functioning properly. The following day, during routine housekeeping service, all equipment in the room was again checked as per our protocol and was reported to be in normal working condition.
Later, when the room was inspected, the television was found to be damaged with an impact mark. Our staff requested your presence to review the issue together, but you left the premises before the matter could be resolved. Because the situation involved damage to hotel property, local authorities were contacted to ensure the process remained transparent and properly documented.
When the police arrived, an official assessment was conducted. The cost of replacing the damaged television was determined to be ₹3,500, and payment was made accordingly. This charge reflects the actual replacement cost and is consistent with standard practices followed by hospitality establishments.
We want to emphasize that no additional individuals were called by the hotel, and the situation was managed strictly through staff and the authorities present.
Our intention is never to inconvenience any guest, but we do have a responsibility to maintain our property and follow proper procedures when damage occurs. We request that information shared publicly reflects the facts of the incident to avoid misunderstandings.
We remain committed to providing a safe, respectful, and transparent environment for all our guests and staff.
Inni
Komentarz: 10 lip 2022
Pobyt: cze 2022
Good hotel excellent room and fantastic staff.However everything is business.
I was there as a tour manager with group of 26 tourists from kerala. Staff were very welcoming. Professional and very helpful. Good breakfast, nice pool and excellent room. However I would like to mention one negative attitude from management.
We had bus and the driver had to pick us up from the hotel on a rainy morning for a sight seeing in old Goa. He couldn't (stop) find any food on the way to this hotel to pick us up.so asked me to get a chapati or two as his breakfast. As I asked for a couple of chapati at the hotel restaurant telling the story to some staff for our driver, they denied to give 2 chapati. If I needed anything I was asked to pay price for a buffet breakfast which us around 500 Rs. As a guide and a tour leader I have been traveling all over South of india including goa. All other places, the hotels are more than happy to provide some food for group's drivers. Though it never happens in Goa. This is not the first time I experienced it in Goa. Other hotels in Goa also do the same way. I found it not very Indian way and felt very sad about it . So we stopped on the way if our sightseeing and bought him some food.i don't know whether it is Portugese either. Even a cup of water never comes free. So request management hunger can catch anybody in this world when nothing is sure here. So please show some humanity when you are a successful businessperson.
We had bus and the driver had to pick us up from the hotel on a rainy morning for a sight seeing in old Goa. He couldn't (stop) find any food on the way to this hotel to pick us up.so asked me to get a chapati or two as his breakfast. As I asked for a couple of chapati at the hotel restaurant telling the story to some staff for our driver, they denied to give 2 chapati. If I needed anything I was asked to pay price for a buffet breakfast which us around 500 Rs. As a guide and a tour leader I have been traveling all over South of india including goa. All other places, the hotels are more than happy to provide some food for group's drivers. Though it never happens in Goa. This is not the first time I experienced it in Goa. Other hotels in Goa also do the same way. I found it not very Indian way and felt very sad about it . So we stopped on the way if our sightseeing and bought him some food.i don't know whether it is Portugese either. Even a cup of water never comes free. So request management hunger can catch anybody in this world when nothing is sure here. So please show some humanity when you are a successful businessperson.
Inni
IN
Komentarz: 1 kwi 2021
Pobyt: mar 2021
Very good boutique hotel with excellent service
Stayed at this boutique hotel for 3 nights near to Anjuna beach and market.
The rooms are spacious,nice and clean
The hotel manager mr Mangesh was very courteous and prompt.the front office Manager mr Pradeep was very helpful
The restaurant staff are courteous and polite
Overall had a great stay and would highly recommend this boutique hotel
The rooms are spacious,nice and clean
The hotel manager mr Mangesh was very courteous and prompt.the front office Manager mr Pradeep was very helpful
The restaurant staff are courteous and polite
Overall had a great stay and would highly recommend this boutique hotel
Inni
Komentarz: 26 mar 2021
Pobyt: mar 2021
Excellent customer service
A great hotel at prime location in Anjuna. Walking distance from curlies and Lilliput. The rooms are spacious and clean. Extremely hospitable service by Alzira, Swapnil and Mangesh. One must try crunchy chicken, it's very crispy and tasty.
Lokalizacja
Market Rd, 403509 Anjuna, Indie|0,45 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
11:00
Przydatne informacje
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
JW Heritage: częste pytania
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