Tembo Barcelona
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Więcej na temat: Tembo Barcelona
Tembo Barcelona
Obiekt Tembo Barcelona, usytuowany w miejscowości Barcelona, oferuje odkryty basen, prywatny parking, centrum fitness oraz wspólny salon. Odległość ważnych miejsc od obiektu: Plaża Platja del Forum – 1,3 km.
Komentarz: 22 sie 2026
Pobyt: sie 2026
UK
Komentarz: 21 cze 2026
Pobyt: cze 2026
Very disappointing and over-priced.
The Pro's:
Reasonable size room.
Kitchenette is well stocked in terms of cutlery and crockery, hot plate. microwave and kettle
Nice interior design/decoration.
The Cons:
Very unpleasant/unsympathetic staff
The pictures on the website are misleading
Very miserable view from the balcony
Balcony chairs and table were very dirty
It is starting to show signs of aging/wear-and tare as the shower water seeps through to the adjacent toilet cubicle.
Totally over-priced
We booked a room that was listed as twin or double, explicitly asked for a double bed, but were given a twin. Our check in was between 3pm and 4pm and when we asked if we could be moved to a double room instead, we were refused. We were told in a very matter of fact way, that if we wanted a guarantee on of a double, we should have booked a a more expensive room and that there are no double rooms available. The great thing about the internet is that you can check on these things, so we did. Not only were there double rooms available, but they were at nearly half the price we paid.
Yes, there was a Grand Prix that weekend, which was an excuse the hotel used to jack up the prices. Given the fact that we had already over-paid and they had plenty of unsold rooms at 4pm, it would cost them nothing to show a little empathy and either move us to an available double room or upgrade us or even suggest that we can pay extra for an upgrade. Instead they chose greed and the attitude of the staff was pretty much, "Well, that is the room you booked, in our terms it says 'subject to availability', so there is nothing you can do about it and I am not willing to help you either". The attitude of the staff did not match what one would expect from a 4-star hotel.
My advice to anyone who asks - AVOID! Unless you are willing to either:
- Overpay (And get some kind of guarantee in writing)
- Overpay and stare into the neighboring block/hotel (See pictures attached)
- Overpay and have zero empathy from the staff
Odpowiedź hotelu
Komentarz: 26 cze 2026
Thank you for sharing your experience, although we are truly sorry to learn that your stay did not meet your expectations.
We would like to clarify a few points: when the reservation was made through Expedia, no specific request for a double bed was received.
As indicated, this preference is always subject to availability, and during the Formula 1 weekend the hotel was almost fully booked. Online availability does not necessarily reflect the same room type or bed configuration, and had it been possible, we would have gladly offered a change, as we regularly do with other guests.
Additionally, our reception team offered the option of adding a topper to join the twin beds for greater comfort, which was declined.
Regarding the pricing, rates may vary depending on demand and major events in the city, as is common across the hospitality industry worldwide.
We regret the inconvenience caused and the feeling reflected in your review. Please be assured that our team is committed to providing the best possible service, something that is reflected in the overall positive ratings from our guests across different platforms.
Kind Regards - Guest Experience Manager
Komentarz: 12 sie 2026
Pobyt: sie 2026
Very nice Rooftop
Paulo and the whole team were very attentive and friendly. In addition, it coincided with the eclipse and they lent us some glasses to be able to see it, a very nice touch. Without a doubt, a rooftop that is worth visiting.
Komentarz: 11 sie 2026
Pobyt: sie 2026
Nothing special
However, we went there for the rooftop pool and well, IMPOSSIBLE, towels everywhere to block the lounge chairs and the outdoor armchairs on the terrace, we stayed at the bar for several hours and nothing moved... the towels must be removed!!!! We booked this hotel and couldn't take advantage of what was included in the price... just pathetic....
UK
Komentarz: 1 sie 2026
Pobyt: lip 2026
Great place to stay for short break in Barcelona
Bardzo dobra lokalizacja
Carrer de Ramon Llull, Sant Martí, 08930, Barcelona, Hiszpania|5,15 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
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