Olympic Palace Hotel
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
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Klimatyzacja
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Centrum fitness
Spa
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Olympic Palace Hotel
The 5-star Olympic Palace Hotel enjoys a prime location in Ixia, only metres from the beach, while at a distance of about 5 km from the city of Rhodes and 10 km from Rhodes International Airport. License number: 1476K015A0256800
Opinie z: 
Para
Komentarz: 13 cze 2026
Pobyt: cze 2026
Beautiful hotel.
Myself and my partner stayed here in June.
LOCATION. The location of the hotel is absolutely amazing with the beach directly across the road and a bus stop outside of the hotel. The Old down is only a 15 minute bus journey away. There are plenty of shops nearby, along with Greek and other international restaurants.
ROOMS. Our room was huge. We booked a double room with sea view. On entry, we were completely shocked by how big our room was. It had two balconies and our bed was a comfortable, king bed. The room remained very clean and tidy as house keeping visit daily. House keeping provided bottles of water to the room and topped these up when we ran out of stock which was wonderful. There was only two negatives in which I had to say about our room. Our bathroom door wasn’t able to be shut properly so privacy was a little limited in our room. Along with this, as our room was on the 7th floor, we had the rooftop bar right above us. This was very noisy at night and around 8am in the morning.
POOL AREA - The pool area is very big. It contains plenty of sun loungers and chairs. Because of the size of the area, you get the sun straight from 10am until 5-6pm, so you don’t need to worry about which sun loungers you choose. There are 3 pools altogether: two adult and one baby pool. The temperature of the pool was perfect. A lifeguard remains on duty at all times which I have always found very important.
FOOD/DRINKS - There are plenty of food options within the restaurant from the buffet, to the Greek corner, the Italian restaurant and the Mexican restaurant. I absolutely must recommend the Italian restaurant! The staff are absolutely wonderful and the food is amazing. We loved our night here. There is a rooftop bar and a champagne bar on site also. The rooftop bar is lovely at night time as you can watch sunset right from your seats. The buffet can get a bit repetitive but I’ve never been to an all inclusive buffet that doesn’t. The staff at the buffet are very friendly and professional. Fresh fruit is always available. There is even a chocolate fountain at the buffet some nights which the kids loved. There is a large options of drinks to choose from. The only downside was that there was minimal mocktails to choose from within the hotel compared to all the cocktails, i feel like this could be expanded to support those who cannot drink alcohol.
Overall, we really did enjoy our stay here. The hotel was clean. The staff were friendly. I would absolutely recommend to a friend.
LOCATION. The location of the hotel is absolutely amazing with the beach directly across the road and a bus stop outside of the hotel. The Old down is only a 15 minute bus journey away. There are plenty of shops nearby, along with Greek and other international restaurants.
ROOMS. Our room was huge. We booked a double room with sea view. On entry, we were completely shocked by how big our room was. It had two balconies and our bed was a comfortable, king bed. The room remained very clean and tidy as house keeping visit daily. House keeping provided bottles of water to the room and topped these up when we ran out of stock which was wonderful. There was only two negatives in which I had to say about our room. Our bathroom door wasn’t able to be shut properly so privacy was a little limited in our room. Along with this, as our room was on the 7th floor, we had the rooftop bar right above us. This was very noisy at night and around 8am in the morning.
POOL AREA - The pool area is very big. It contains plenty of sun loungers and chairs. Because of the size of the area, you get the sun straight from 10am until 5-6pm, so you don’t need to worry about which sun loungers you choose. There are 3 pools altogether: two adult and one baby pool. The temperature of the pool was perfect. A lifeguard remains on duty at all times which I have always found very important.
FOOD/DRINKS - There are plenty of food options within the restaurant from the buffet, to the Greek corner, the Italian restaurant and the Mexican restaurant. I absolutely must recommend the Italian restaurant! The staff are absolutely wonderful and the food is amazing. We loved our night here. There is a rooftop bar and a champagne bar on site also. The rooftop bar is lovely at night time as you can watch sunset right from your seats. The buffet can get a bit repetitive but I’ve never been to an all inclusive buffet that doesn’t. The staff at the buffet are very friendly and professional. Fresh fruit is always available. There is even a chocolate fountain at the buffet some nights which the kids loved. There is a large options of drinks to choose from. The only downside was that there was minimal mocktails to choose from within the hotel compared to all the cocktails, i feel like this could be expanded to support those who cannot drink alcohol.
Overall, we really did enjoy our stay here. The hotel was clean. The staff were friendly. I would absolutely recommend to a friend.
Podróżujący z rodziną
Komentarz: 14 sie 2026
Family holiday
Staff at reception were very welcoming when we arrived.
Lovely clean, spacious rooms with very nice views of the sea. Nice pool, too small for the number of guests in peak season.
Pool bar very busy, which led to quite slow service.
Food mostly good in the all inclusive, very welcoming blonde haired lady who greeted us in the main restaurant.
Gyros lunch restaurant 10/10. Aquamarine restaurant for late breakfast and lunch was also very good with good seating.
A la carte food nice, very good staff, shame the a la carte restaurants were mostly empty even though shown as fully booked.
Entertainment was very good, especially Chris, and the morning yoga teacher (brown haired lady).
Shame padel and mini golf is not included, as becomes expensive.
Really enjoyed the escape room.
Overall, probably a 4 star hotel not 5. Realistically not big enough for the number of guests in peak season, but still an enjoyable break and a nice hotel!
Lovely clean, spacious rooms with very nice views of the sea. Nice pool, too small for the number of guests in peak season.
Pool bar very busy, which led to quite slow service.
Food mostly good in the all inclusive, very welcoming blonde haired lady who greeted us in the main restaurant.
Gyros lunch restaurant 10/10. Aquamarine restaurant for late breakfast and lunch was also very good with good seating.
A la carte food nice, very good staff, shame the a la carte restaurants were mostly empty even though shown as fully booked.
Entertainment was very good, especially Chris, and the morning yoga teacher (brown haired lady).
Shame padel and mini golf is not included, as becomes expensive.
Really enjoyed the escape room.
Overall, probably a 4 star hotel not 5. Realistically not big enough for the number of guests in peak season, but still an enjoyable break and a nice hotel!
Para
Komentarz: 14 sie 2026
Very bad!!
STAY AWAY FROM THIS HOTEL! Absolutely terrible experience and unacceptable service.
We arrived at the hotel in the middle of the night, exhausted after our journey, and had to wait almost an entire hour before they finally checked us in.
Unfortunately, things only got worse. When we arrived for breakfast around closing time, they refused to let us in, with absolutely no flexibility or understanding considering what we had already experienced the night before.
On top of that, our room was not cleaned, and the most shocking part was that they actually locked us out of our room until the full payment was completed. This was extremely unpleasant and made us feel completely unwelcome as guests.
The reception manager was unpleasant, unhelpful, and showed no understanding or consideration whatsoever. We asked them to take all of these issues into account regarding the cost of our stay, but they completely refused to offer any compensation or consideration.
For a hotel, basic hospitality, cleanliness, and respectful treatment of guests should be the minimum. Unfortunately, our experience here was the exact opposite.
A huge disappointment. If you’re considering booking a vacation at this hotel, think twice. Based on our experience, I strongly recommend staying somewhere else.
We arrived at the hotel in the middle of the night, exhausted after our journey, and had to wait almost an entire hour before they finally checked us in.
Unfortunately, things only got worse. When we arrived for breakfast around closing time, they refused to let us in, with absolutely no flexibility or understanding considering what we had already experienced the night before.
On top of that, our room was not cleaned, and the most shocking part was that they actually locked us out of our room until the full payment was completed. This was extremely unpleasant and made us feel completely unwelcome as guests.
The reception manager was unpleasant, unhelpful, and showed no understanding or consideration whatsoever. We asked them to take all of these issues into account regarding the cost of our stay, but they completely refused to offer any compensation or consideration.
For a hotel, basic hospitality, cleanliness, and respectful treatment of guests should be the minimum. Unfortunately, our experience here was the exact opposite.
A huge disappointment. If you’re considering booking a vacation at this hotel, think twice. Based on our experience, I strongly recommend staying somewhere else.
Podróżujący z rodziną
Komentarz: 13 sie 2026
This is not a 5 star hotel
This does not deserve a 5 star rating. There are so many issues with this hotel. It offers all inclusive options, which cause chaos, as everyone is crowded around the pool to have access to the bar. The pools are so crowded and ball games are allowed in them all, the lifeguard sits on his phone. My poor 12 year old got hit with a ball deliberately by these boys three times. Their parents were no where to be seen! We stopped going to the pool and started to go to the private part of the beach instead. This has no bar or food service, so we actually spent our holiday at a fabulous beach bar called Ixia beach bar- as the service and food was much better than our hotel. The reception staff were useless, even when we arrived, there was no warm welcome, just advising me I had to pay my hotel tax! Our keys kept not working, we would get to the seventh floor, only to have to come back to to get the keys reactivated literally every day! The rooms were on the seventh floor, which had a beautiful view of the sea, but the roof top bar was above us, so from 5pm until 1am in the morning it was really noisy, with staff dragging chairs across the floor when it closes at 12am- no thought for guests below! We had cigarette ends thrown several times down in our balcony whilst we sat on it! The air conditioning was another level of noise! Absolutely horrendous- we had maintenance out twice and they improved it slightly, but it was still really loud. I like to train on holiday in the gym and that was another disappointment- tiny and no air conditioning. The equipment was poor- I’ve got a better supply in my garage! The cleaning staff deserve credit and the breakfast team as they were very good. The reception team clearly lacks leadership and basic customer service skills. The problem with lots of 5 star hotels now that have introduced AI options, they have diluted the service I would expect at this level. I don’t want to be panicking about trying to get a bed in a ridiculously packed pool. I would also expect pool and beach bar service, not queue up at a bar with two staff on for a sub standard drink!
Podróżujący z rodziną
Komentarz: 13 sie 2026
Extremely disappointing experience – definitely not 5 star
Unfortunately, this was one of the worst hotel experiences I’ve had, and as someone who travels regularly, I don’t say that lightly.
There were 12 of us staying for my mum’s 60th birthday, so this was meant to be a really special family trip. Unfortunately, my mum had also suffered a leg injury before travelling, so we were doing everything possible to make the holiday comfortable and enjoyable for her.
From the moment we arrived, the experience was poor. Due to some confusion with the booking, we were left waiting in reception for around an hour. There was no genuine apology, no offer of refreshments and very little effort made to make us comfortable while the issue was being sorted out. Considering the size of our group and my mum’s obvious mobility difficulties, I found the lack of care particularly disappointing.
The reception staff were incredibly unfriendly, unhelpful and, at times, their attitude towards us made some of us feel that there may have been an element of racial bias in the way we were treated. I do not make that statement lightly, but it was genuinely how the interaction left us feeling.
There was also very little willingness to accommodate my mum despite her leg injury. For a hotel presenting itself as five-star, I expected a much higher standard of customer service, compassion and hospitality.
The bedrooms were absolutely not what I would consider five-star quality. I have stayed in four-star hotels that were considerably nicer. We also paid for a “mountain view”, which was extremely disappointing — rather than a beautiful scenic view, it was essentially a wall/rock face with trees growing from it.
The food was also very poor. Even though we were on a half-board basis, we still had to pay extra for drinks at dinner, which felt unreasonable. The coffee was awful, the juices were of very low quality, and overall the food was not enjoyable. In fact, we ended up eating out most days despite having already paid for half-board, simply because the dining experience was so disappointing. The only consistently positive aspect of the hotel was the spa, which was genuinely the one part that felt closer to a five-star standard.
My mum had also rented a private room with a pool, which we had hoped would allow her to relax and enjoy her birthday despite her injury. However, even this experience was overshadowed by how we were treated by staff. From the very beginning, after we questioned why we had been left waiting in reception for over an hour with no communication or basic hospitality such as refreshments, the situation escalated. Instead of being met with understanding, we felt as though our concerns were dismissed and that our family was being treated unfairly. From that point onwards, the atmosphere felt hostile and uncomfortable, and it genuinely impacted our ability to relax or feel safe and welcome during our stay.
Even when leaving, the lack of hospitality continued. For guests with a late flight, luggage lockers cost €2, and once you open the locker, you have to pay again if you need to reopen it. It may sound like a small detail, but it summed up the overall experience ,everything felt unnecessarily inconvenient rather than guest-focused.
What made the experience particularly disappointing was that the local people we met outside the hotel were warm and friendly, so our negative experience was very much centred around the hotel and particularly its reception/customer service.
This was supposed to be a special trip celebrating my mum’s 60th birthday with 12 members of our family. Instead, the hotel made what should have been a memorable occasion stressful and uncomfortable.
I travel frequently and can honestly say I have never experienced hotel staff as unwelcoming and unhelpful as this. The service was nowhere near what I would expect from a five-star establishment.
Unfortunately, I would not recommend staying here and I certainly would not return.
There were 12 of us staying for my mum’s 60th birthday, so this was meant to be a really special family trip. Unfortunately, my mum had also suffered a leg injury before travelling, so we were doing everything possible to make the holiday comfortable and enjoyable for her.
From the moment we arrived, the experience was poor. Due to some confusion with the booking, we were left waiting in reception for around an hour. There was no genuine apology, no offer of refreshments and very little effort made to make us comfortable while the issue was being sorted out. Considering the size of our group and my mum’s obvious mobility difficulties, I found the lack of care particularly disappointing.
The reception staff were incredibly unfriendly, unhelpful and, at times, their attitude towards us made some of us feel that there may have been an element of racial bias in the way we were treated. I do not make that statement lightly, but it was genuinely how the interaction left us feeling.
There was also very little willingness to accommodate my mum despite her leg injury. For a hotel presenting itself as five-star, I expected a much higher standard of customer service, compassion and hospitality.
The bedrooms were absolutely not what I would consider five-star quality. I have stayed in four-star hotels that were considerably nicer. We also paid for a “mountain view”, which was extremely disappointing — rather than a beautiful scenic view, it was essentially a wall/rock face with trees growing from it.
The food was also very poor. Even though we were on a half-board basis, we still had to pay extra for drinks at dinner, which felt unreasonable. The coffee was awful, the juices were of very low quality, and overall the food was not enjoyable. In fact, we ended up eating out most days despite having already paid for half-board, simply because the dining experience was so disappointing. The only consistently positive aspect of the hotel was the spa, which was genuinely the one part that felt closer to a five-star standard.
My mum had also rented a private room with a pool, which we had hoped would allow her to relax and enjoy her birthday despite her injury. However, even this experience was overshadowed by how we were treated by staff. From the very beginning, after we questioned why we had been left waiting in reception for over an hour with no communication or basic hospitality such as refreshments, the situation escalated. Instead of being met with understanding, we felt as though our concerns were dismissed and that our family was being treated unfairly. From that point onwards, the atmosphere felt hostile and uncomfortable, and it genuinely impacted our ability to relax or feel safe and welcome during our stay.
Even when leaving, the lack of hospitality continued. For guests with a late flight, luggage lockers cost €2, and once you open the locker, you have to pay again if you need to reopen it. It may sound like a small detail, but it summed up the overall experience ,everything felt unnecessarily inconvenient rather than guest-focused.
What made the experience particularly disappointing was that the local people we met outside the hotel were warm and friendly, so our negative experience was very much centred around the hotel and particularly its reception/customer service.
This was supposed to be a special trip celebrating my mum’s 60th birthday with 12 members of our family. Instead, the hotel made what should have been a memorable occasion stressful and uncomfortable.
I travel frequently and can honestly say I have never experienced hotel staff as unwelcoming and unhelpful as this. The service was nowhere near what I would expect from a five-star establishment.
Unfortunately, I would not recommend staying here and I certainly would not return.
Bardzo dobra lokalizacja
Iraklidon Avenue, 85100 Ixós, Grecja|0,38 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
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