Hotel Aida Marais
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Klimatyzacja
Transfer na lotnisko
Recepcja całodobowa
Restauracja
Dla niepalących
Więcej na temat: Hotel Aida Marais
Hotel Aida Marais
Hotel Aida Marais położony jest w 10. dzielnicy Paryża, zaledwie 300 metrów od Placu Republiki i 500 metrów od kanału Saint-Martin. Oferuje on klimatyzowane pokoje z bezpłatnym WiFi.
Opinie z: 
Inni
BE
Komentarz: 27 sie 2026
Pobyt: sie 2026
Visit PARIS
The hotel is a good base for exploring Paris. The room was fine. Regarding breakfast: the location (basement) was rather dark, poaching eggs in cold water didn't work well, and the staff member clearing the tables noisily was bothersome.
Podróżujący w grupie
Komentarz: 19 lip 2026
Pobyt: lip 2026
Located in the charming Marais...
We spent three nights at the "Aida" hotel, located on a quiet street. The room is a bit small and angular, but equipped with air conditioning and clean. Very pleasing for a three-star hotel: there is body lotion! The breakfast is okay. The ladies and gentlemen at the front desk were very friendly and helpful (tips for dinner).
Para
Komentarz: 5 lip 2026
Pobyt: cze 2026
Avoid the poky rooms at the back. Good hotel otherwise
Mixed experience here, booked a superior double via Booking.com. Arrived to find we were in room 11 which is more like a cupboard, the roof was sloping and the bathroom so small I had to sit on the loo sideways! I complained to reception and the guy told me “ all the rooms are superior “. He did however try to move us but the rooms were all fully booked. He arranged to move us the next day but we had to pack all our things and put them in left luggage. The second room was 301 and was a much bigger room with a great bed and bathroom which I couldn’t fault. We found it very handy for both Gare du Nord and Gare Lyon. Also easy to reach the top sights.
Odpowiedź hotelu
Komentarz: 8 lip 2026
Thanks for your review and choosing our hotel for your stay in Paris. Room 11 is a regular 3* room with all the services required and many people enjoy being in our closed patio as this is quiet. As you said, if you do not like your room, we do our maximum to propose another one if available. You should also try the Privilege or the Deluxe category. We are looking forward welcoming you soon again.
Podróżujący z rodziną
Komentarz: 25 cze 2026
Pobyt: cze 2026
Not recommended
They have broken furniture that you are charged for if you do not notice it upon entering the room and reporting it.
Staff entering the rooms after check-in by the guests (with clothes, luggage, documentation, money, etc.)
Staff entering the rooms after check-in by the guests (with clothes, luggage, documentation, money, etc.)
Odpowiedź hotelu
Komentarz: 8 lip 2026
We are sorry to read about your dissatisfaction and regret that your experience did not meet your expectations.
We would like to clarify that we ask all our guests for a €50 security deposit per room to cover any potential damages or additional charges. Before each guest's arrival, we carry out the necessary inspections to verify the condition of the room. In your case, the deposit was retained only after damage was identified in the room following your departure. We also sent you a photograph of the damaged item from your room as evidence.
Regarding your comment about a member of our staff entering your room, please be assured that our team may occasionally need to access occupied rooms for operational or maintenance reasons, always while following strict hotel procedures. At no point is access to a guest room carried out without a legitimate operational reason.
We would like to clarify that we ask all our guests for a €50 security deposit per room to cover any potential damages or additional charges. Before each guest's arrival, we carry out the necessary inspections to verify the condition of the room. In your case, the deposit was retained only after damage was identified in the room following your departure. We also sent you a photograph of the damaged item from your room as evidence.
Regarding your comment about a member of our staff entering your room, please be assured that our team may occasionally need to access occupied rooms for operational or maintenance reasons, always while following strict hotel procedures. At no point is access to a guest room carried out without a legitimate operational reason.
Podróżujący z rodziną
Komentarz: 18 maj 2026
Pobyt: maj 2026
Horrible
Stay away at all costs. We booked through booking.com. The manager, Oscar. Would not reimburse us for a tour booked with Viator that we missed because our safe would not open. They claimed they had to get a technician only to have the cook come 30 minutes later with a key. Oscar advised us that because we left a bad review on trip advisor there is nothing he can do. I took the review off but am reinstating it. I waited for the director, a Mr Rosen to call me to no avail. Booking.com reached out for a resolution and was unable to find a suitable solution.
Please do not stay. They do not honour guests.
Please do not stay. They do not honour guests.
Odpowiedź hotelu
Komentarz: 28 maj 2026
We are quite surprised by your comment and by the false and inaccurate statements made regarding your stay at our hotel. The situation you describe is not correct. You informed us that the safe in your room had been blocked; however, this occurred after an incorrect code was entered and forgotten. We have a security process to open a safe and not every team member can open it. Our team immediately listened to your request and took care of the situation, and the safe was successfully unlocked within half an hour, resolving the issue quickly and efficiently. Our cleaning supervisor came with you in the room and you had trouble memorizing your code. We therefore strongly reject any implication that the hotel was responsible for this incident. We also made every effort to ensure you had a pleasant stay. As requested by your daughter, we carefully prepared a surprise in your room in advance. This was handled with our usual attention to detail for special requests and delivered exactly as planned. Furthermore, following your complaint, a compensation was granted and processed from our bank account accordingly. Regarding your claim about a missed excursion, we must also state that no evidence or supporting information was provided to confirm that this occurred. Our management team also made themselves available and went personally to speak with you in order to address your concerns; however, at that time you were not available to meet them. We take guest feedback seriously, but we must also state clearly that publishing false and misleading information about the hotel in a public forum is both unacceptable and does not reflect the reality of what occurred during your stay.
Bardzo dobra lokalizacja
19 rue du Château d'Eau, 10th Arrondissement , 75010, Paryż, Francja|2,09 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
11:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
Hotel Aida Marais: częste pytania
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