Gite de la Draye
+ 32
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 10:30 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Restauracja
Dla niepalących
Pralnia
Bar
Więcej na temat: Gite de la Draye
Gite de la Draye
Obiekt Gite de la Draye położony jest w miejscowości Crots i zapewnia ogród, wspólny salon, taras oraz bar. Oferta zajazdu obejmuje przechowalnię sprzętu narciarskiego.
Opinie z: 
Para
Komentarz: 4 sie 2025
Pobyt: lip 2025
Lunch break
Lunch stop during a mountain bike hike. Good pizzas, (simple ours) but with very good ingredients, fine dough. The waitress (boss) was very nice.
Podróżujący z rodziną
Komentarz: 20 sie 2026
Pobyt: sie 2026
A deplorable experience, non-existent welcome and unacceptable behavior from the owners.
We had chosen this guesthouse for its family-friendly aspect and its price. We were accompanying my spouse, a musician, and his band with our 9-year-old son: there were 6 of us in total.
Upon our arrival at 3:00 PM, we were unfortunately very uncomfortable. An arrival time had been agreed upon in advance by phone with the manager, because the band had time constraints related to their performance. Unfortunately, we noticed a sign saying the establishment was closed. The employees present were not aware of our arrival. We therefore called the manager back, who was not on the premises. Two minutes later we heard a shout coming from the entrance: "It's fine, you can come now that you've asked my husband to wake me up from my nap." We had never been informed that Tuesday was their closing day. In that case, it would simply have been better not to accept a reservation for that day or to warn us, because no information on this subject is visible on the site or was provided by phone.
The tour was then very rushed, with a curt tone and little information about breakfast or meal times, Wi-Fi access, or how the guesthouse works (as a reminder, this establishment is licensed as a foster home for disabled and elderly people; we would have been delighted to learn more!)
This attitude particularly affected our 9-year-old son, who felt very uncomfortable. Despite a cordial explanation the next day between my spouse and the manager, the situation did not improve: even our "hellos" went unanswered during the stay, including those from my son.
At the time of departure, a price difference was announced to us during payment, before the initially planned rate was finally applied. The rooms, for their part, were left perfectly clean.
We then asked if an inspection was necessary. The manager tells us no, with a smile. As we were leaving, however, we heard his wife say: "I would have said yes!" So we voluntarily go back up to check the rooms: they are impeccable.
The owner then makes me understand in a very unpleasant tone that she considers that "artists" are not reliable people. I wanted to calmly explain to her my dissatisfaction regarding our welcome, her preconceived notions, and especially the fact that her attitude had deeply affected our child. The discussion unfortunately turned into a confrontation in front of other guests and under the helpless gaze of her husband, with no possibility of constructive dialogue. I finally preferred to put an end to it.
When you work in tourism and welcoming visitors, the way you receive guests matters as much as the comfort of the establishment. We were polite, respectful, careful guests accompanied by a child. Any potential organizational or communication problems between the owners should not be taken out on the customer relationship!
The problem was therefore neither the price nor the comfort of the gîte, but rather the welcome, the respect, and the consideration given to visitors who came to spend their money at their establishment.
By booking this gîte, we had come looking for a place with good value for money. We could have put up with the bedding in poor condition, the shower with questionable hygiene, or even the "paid" fridge if the welcome and the human experience had been up to par.
Upon our arrival at 3:00 PM, we were unfortunately very uncomfortable. An arrival time had been agreed upon in advance by phone with the manager, because the band had time constraints related to their performance. Unfortunately, we noticed a sign saying the establishment was closed. The employees present were not aware of our arrival. We therefore called the manager back, who was not on the premises. Two minutes later we heard a shout coming from the entrance: "It's fine, you can come now that you've asked my husband to wake me up from my nap." We had never been informed that Tuesday was their closing day. In that case, it would simply have been better not to accept a reservation for that day or to warn us, because no information on this subject is visible on the site or was provided by phone.
The tour was then very rushed, with a curt tone and little information about breakfast or meal times, Wi-Fi access, or how the guesthouse works (as a reminder, this establishment is licensed as a foster home for disabled and elderly people; we would have been delighted to learn more!)
This attitude particularly affected our 9-year-old son, who felt very uncomfortable. Despite a cordial explanation the next day between my spouse and the manager, the situation did not improve: even our "hellos" went unanswered during the stay, including those from my son.
At the time of departure, a price difference was announced to us during payment, before the initially planned rate was finally applied. The rooms, for their part, were left perfectly clean.
We then asked if an inspection was necessary. The manager tells us no, with a smile. As we were leaving, however, we heard his wife say: "I would have said yes!" So we voluntarily go back up to check the rooms: they are impeccable.
The owner then makes me understand in a very unpleasant tone that she considers that "artists" are not reliable people. I wanted to calmly explain to her my dissatisfaction regarding our welcome, her preconceived notions, and especially the fact that her attitude had deeply affected our child. The discussion unfortunately turned into a confrontation in front of other guests and under the helpless gaze of her husband, with no possibility of constructive dialogue. I finally preferred to put an end to it.
When you work in tourism and welcoming visitors, the way you receive guests matters as much as the comfort of the establishment. We were polite, respectful, careful guests accompanied by a child. Any potential organizational or communication problems between the owners should not be taken out on the customer relationship!
The problem was therefore neither the price nor the comfort of the gîte, but rather the welcome, the respect, and the consideration given to visitors who came to spend their money at their establishment.
By booking this gîte, we had come looking for a place with good value for money. We could have put up with the bedding in poor condition, the shower with questionable hygiene, or even the "paid" fridge if the welcome and the human experience had been up to par.
Goście biznesowi
Komentarz: 18 sie 2026
Pobyt: sie 2026
A disgrace!!!
A disgrace!!!
Organizing a tour with my music band, I booked at this establishment, located near my concert venues. Being held to arrival times at the concert venues, I call the manager to organize our arrival, and set an appointment with him for Tuesday, August 11 at 3:00 PM, clearly specifying that we cannot arrive later, being expected at 4:00 PM at our concert site. A friendly discussion ensues, and the appointment is confirmed. I therefore confirm the reservation. We arrive on site at the agreed time, and there, a sign on the door "closed on Tuesday until 4:00 PM". A staff member is present at the establishment's bar, but does not want to take the responsibility of giving us the keys to our rooms. We therefore call the manager, who tells us that his spouse is sleeping and that he will have to wake her up. We apologize for that. A few minutes later, someone yells at us through a window "it's fine, I'm awake now, come in!!!", and from there begins a rushed tour of the premises, instructions given on the fly with curtness, a level of rudeness that makes us want to turn on our heels...
We had agreed on this meeting time, and if it posed a problem, it would have been appropriate to indicate it over the phone beforehand; we would have done otherwise, chosen another establishment. Staff members were also present on the property; couldn't they have given us the keys and let us settle in? Such a level of rudeness toward unknown customers stunned us.
The next day, I started a discussion with the manager, with barely sketched-out apologies; I indicate to him that we are considering ending our stay, but we agree together that, I quote him: "what happened yesterday was yesterday, today is another day...". So okay, why not... I therefore assume that internally, they talked to each other, and that the manager is willing to rethink her behavior, or even, who knows, apologize for it (on our side, even though we had only respected our phone agreement on the arrival time, we apologized several times for the disturbance). And... nothing... cold looks, a total lack of manners, hellos dragged out of them after multiple "hellos" from us (that's the basics, right?!). I won't even talk about the service itself (bedside lamp that doesn't work, paid fridge, broken bathroom door, it's not really clean... but nothing equaled the manager's contempt and her yelling, at her staff, at her animals. At the time of departure, my spouse asks the manager if he wishes to do a checkout inspection, he indicates no, my spouse says goodbye to him and leaves; the moment she passes the door, the manager berates her spouse by saying: "I would have said yes!", my spouse turns around, and offers the manager to do said inspection, which she accepts coldly... Upon returning, a heated discussion follows, where the manager exposes her contempt for artists (yet they produce concerts, go figure), who, according to her, never respect the premises, leave the rooms dirty for her, etc... In this instance, we were just customers, and we deserved to be welcomed as such. The atmosphere of this place is toxic, surely the worst welcome I have experienced in 30 years of touring...
Organizing a tour with my music band, I booked at this establishment, located near my concert venues. Being held to arrival times at the concert venues, I call the manager to organize our arrival, and set an appointment with him for Tuesday, August 11 at 3:00 PM, clearly specifying that we cannot arrive later, being expected at 4:00 PM at our concert site. A friendly discussion ensues, and the appointment is confirmed. I therefore confirm the reservation. We arrive on site at the agreed time, and there, a sign on the door "closed on Tuesday until 4:00 PM". A staff member is present at the establishment's bar, but does not want to take the responsibility of giving us the keys to our rooms. We therefore call the manager, who tells us that his spouse is sleeping and that he will have to wake her up. We apologize for that. A few minutes later, someone yells at us through a window "it's fine, I'm awake now, come in!!!", and from there begins a rushed tour of the premises, instructions given on the fly with curtness, a level of rudeness that makes us want to turn on our heels...
We had agreed on this meeting time, and if it posed a problem, it would have been appropriate to indicate it over the phone beforehand; we would have done otherwise, chosen another establishment. Staff members were also present on the property; couldn't they have given us the keys and let us settle in? Such a level of rudeness toward unknown customers stunned us.
The next day, I started a discussion with the manager, with barely sketched-out apologies; I indicate to him that we are considering ending our stay, but we agree together that, I quote him: "what happened yesterday was yesterday, today is another day...". So okay, why not... I therefore assume that internally, they talked to each other, and that the manager is willing to rethink her behavior, or even, who knows, apologize for it (on our side, even though we had only respected our phone agreement on the arrival time, we apologized several times for the disturbance). And... nothing... cold looks, a total lack of manners, hellos dragged out of them after multiple "hellos" from us (that's the basics, right?!). I won't even talk about the service itself (bedside lamp that doesn't work, paid fridge, broken bathroom door, it's not really clean... but nothing equaled the manager's contempt and her yelling, at her staff, at her animals. At the time of departure, my spouse asks the manager if he wishes to do a checkout inspection, he indicates no, my spouse says goodbye to him and leaves; the moment she passes the door, the manager berates her spouse by saying: "I would have said yes!", my spouse turns around, and offers the manager to do said inspection, which she accepts coldly... Upon returning, a heated discussion follows, where the manager exposes her contempt for artists (yet they produce concerts, go figure), who, according to her, never respect the premises, leave the rooms dirty for her, etc... In this instance, we were just customers, and we deserved to be welcomed as such. The atmosphere of this place is toxic, surely the worst welcome I have experienced in 30 years of touring...
Podróżujący w grupie
Komentarz: 31 maj 2026
Pobyt: maj 2026
Basic and isolated
Very friendly welcome; it feels more like a youth hostel than a guesthouse. I am not lucky; I had the worst room, it seems to me. Small, small bed, zero power outlets. Really affordable.
Podróżujący w grupie
Komentarz: 23 cze 2025
Pobyt: cze 2025
Disappointed with our experience
The place and very nice on that nothing to say.
On the other hand the welcome by the boss, deplorable, very bad organization.To go to the rooms you have to get off your shoes and it is asked to do the cleaning before leaving otherwise extra to pay.
With respect to the meal:
A salad that has not really been washed and with the cores as a bonus....
Chipolatas and uncooked merguez and a potato gratin
undercooked....
Our group was very disappointed
On the other hand the welcome by the boss, deplorable, very bad organization.To go to the rooms you have to get off your shoes and it is asked to do the cleaning before leaving otherwise extra to pay.
With respect to the meal:
A salad that has not really been washed and with the cores as a bonus....
Chipolatas and uncooked merguez and a potato gratin
undercooked....
Our group was very disappointed
Odpowiedź hotelu
Komentarz: 26 cze 2025
Bonjour, merci d'avoir pris le temps. je vois que nos discutions ne vous en pas convenu.
Déjà, votre groupe était composé à la base de 18 personnes. Vous êtes arrivés à 12.
Vous, organisateur, vous n'avez pas informé le gérant.
Sur les 12 personnes, 4 n'étaient pas contentes.
Le président et le secrétaire de votre groupe étaient mal à l'aise.
Il y a 2 mois, je vous ai dit s'il y a des personnes qui ne veulent pas venir dans un gîte annulé. Vous m'avez répondu non.
Sur le dispatching des chambres, vous n'avez rien organisé.
Niveau entrée et dessert, super bon. Merguez et gratin, votre dame m'a dit aussi que c'était bon.
Petit déjeuner super bon.
Saucisse pas cuite ou crue (on demande de refaire cuire). (en viande vaux mieux pas assé cuit que trops cuit)
Sur les plats chauds envoyés:
les gratins, les plats sont revenus vides.
En saucisse et merguez de BREBIS de région artisanale, sur 30 il en est revenu 6 .
Vous vous êtes fait ridiculiser devant les 40 autres personnes qui dînèrent le soir au gite (où je n'ai pas eu de pb)
Malgré votre comportement désagréable, il y a eu une remise sur le repas, car je vous ai écouté et entendu (salade, j'accepte, le reste de mauvaise foi)
Vous, vous n'acceptez pas, votre orgueil a été touché. Depuis le début, vous avez été imbu sur toute l'équipe, qui vous en remis à votre place pendant le service.
Avec le tarif que nous pratiquant sur les nuits, demander de faire le ménage c'est normal pour un gite de groupe et d'étape. Vous avez signé le contrat il y a 2 mois, tout est marqué et vous avez accepté.
Sans rancune
Déjà, votre groupe était composé à la base de 18 personnes. Vous êtes arrivés à 12.
Vous, organisateur, vous n'avez pas informé le gérant.
Sur les 12 personnes, 4 n'étaient pas contentes.
Le président et le secrétaire de votre groupe étaient mal à l'aise.
Il y a 2 mois, je vous ai dit s'il y a des personnes qui ne veulent pas venir dans un gîte annulé. Vous m'avez répondu non.
Sur le dispatching des chambres, vous n'avez rien organisé.
Niveau entrée et dessert, super bon. Merguez et gratin, votre dame m'a dit aussi que c'était bon.
Petit déjeuner super bon.
Saucisse pas cuite ou crue (on demande de refaire cuire). (en viande vaux mieux pas assé cuit que trops cuit)
Sur les plats chauds envoyés:
les gratins, les plats sont revenus vides.
En saucisse et merguez de BREBIS de région artisanale, sur 30 il en est revenu 6 .
Vous vous êtes fait ridiculiser devant les 40 autres personnes qui dînèrent le soir au gite (où je n'ai pas eu de pb)
Malgré votre comportement désagréable, il y a eu une remise sur le repas, car je vous ai écouté et entendu (salade, j'accepte, le reste de mauvaise foi)
Vous, vous n'acceptez pas, votre orgueil a été touché. Depuis le début, vous avez été imbu sur toute l'équipe, qui vous en remis à votre place pendant le service.
Avec le tarif que nous pratiquant sur les nuits, demander de faire le ménage c'est normal pour un gite de groupe et d'étape. Vous avez signé le contrat il y a 2 mois, tout est marqué et vous avez accepté.
Sans rancune
Bardzo dobra lokalizacja
les clots thozans le hameau de la montagne, 05200 Crots, Francja|3,94 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
10:30
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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