La Desirade Hotel
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Krótkie informacje
Zameldowanie od: | 16:00 |
|---|---|
Wymeldowanie do: | 11:30 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Udogodnienia
Wi-Fi
Parking
Transfer na lotnisko
Basen
Centrum fitness
Spa
Więcej na temat: La Desirade Hotel
La Desirade Hotel
La Désirade is in Le Petit Cosquet, on the Belle-Ile-en-Mer. It offers a heated outdoor pool. Access to the spa is free of charge and spa facilities include a sauna, a hammam and massages.
Opinie z: 
Para
Komentarz: 24 cze 2026
Pobyt: cze 2026
a wonderful week in Belle Île en Mer and at "Desirade"
a remarkable stay in a zen place with a maximum of 25 rooms in a wooded and flowered park, a spacious and comfortable room, an excellent breakfast, and especially a restaurant to dine comfortably with beautiful local cuisine and an adequate wine list. The entire staff exhibited remarkable courtesy and professionalism... on the day of departure, we wanted to return.
Odpowiedź hotelu
Komentarz: 17 lip 2026
Bonjour Monsieur F, nous vous remercions d'avoir pris le temps de partager votre avis élogieux. Nos équipes ont pris un réel plaisir à vous accueillir et échanger avec vous tout au long de votre séjour. Notre équipe a à cœur d'être aux petits soins pour vous permettre de passer un agréable séjour sur l'île. Voir nos clients repartir avec la sensation de s'être fait du bien et d'avoir envie de revenir, c'est notre récompense !
Bien à vous.
La famille Rebour et leurs équipes
Bien à vous.
La famille Rebour et leurs équipes
Para
Komentarz: 21 lip 2026
A nightmare stay that destroys every expectation
Stay: July 2026, 4 nights, Double Comfort Room
Trip type: Couple
We arrived at La Désirade hoping to enjoy a peaceful hotel in the privileged setting of Belle-Île. Unfortunately, the experience was a relentless accumulation of broken promises, negligence, and indifference that makes this establishment one of the worst stays we have ever endured. And at over 200 euros per night, it is simply unacceptable.
What we found:
1. Torrid, unbearable nights with no air conditioning or ventilation
In the middle of a severe heatwave (France was experiencing its third heatwave of the year, with temperatures exceeding 35 degrees Celsius), the rooms had absolutely no air conditioning, fan, or any ventilation system whatsoever. The hotel acknowledged the problem with a handwritten note left in the room, justifying reduced services due to the "fortes chaleurs." But acknowledging it does not fix it: sleeping was impossible, rest was non-existent, and the conditions were unbearable.
2. Non-existent housekeeping
During our entire 4-night stay, no cleaning was performed in the room at all. No bed-making, no bin emptying, no replenishment of hygiene products. The hotel had already announced a "passage a minima" in their note, but they did not even deliver on that bare minimum promise. The room became a dirty, cluttered space in the middle of a heatwave.
3. Towels that were never changed
The hotel's own note mentioned towel changes "si besoin" (if needed). We explicitly requested a change given the obvious necessity, but it never arrived. Four days with the same towel, in the middle of a heatwave and with constant shower and pool use. This is a basic hygiene failure that is inexcusable.
4. A tiny, abandoned pool
The pool, promoted as part of the hotel's offering, is ridiculously small and in a deplorable state of maintenance and cleanliness. Far from what the photos and description suggest, it is a neglected space that does not invite use.
5. Null reception service
When we raised complaints, requests, and pleas for help, the reception response was total indifference. Not even an apology, not a partial solution, not a gesture of empathy. Guests were treated as a nuisance, not as paying customers.
6. Unsafe surroundings
There is no security whatsoever in the parking area or around the hotel premises. Leaving a car or moving around the area at night generated a sense of insecurity that should not exist in a hotel at this price point.
Conclusion:
Over 800 euros for 4 nights of insomnia, dirt, neglect, and discomfort. La Désirade fails to meet even the minimum standards of a roadside hotel, let alone those of a "Hôtel, Spa & Restaurant" at a premium price. I do not recommend it under any circumstances and, following this experience, I am filing a formal complaint with Booking.com and the relevant consumer protection authorities.
The island of Belle-Île deserves so much better. This hotel does not.
Trip type: Couple
We arrived at La Désirade hoping to enjoy a peaceful hotel in the privileged setting of Belle-Île. Unfortunately, the experience was a relentless accumulation of broken promises, negligence, and indifference that makes this establishment one of the worst stays we have ever endured. And at over 200 euros per night, it is simply unacceptable.
What we found:
1. Torrid, unbearable nights with no air conditioning or ventilation
In the middle of a severe heatwave (France was experiencing its third heatwave of the year, with temperatures exceeding 35 degrees Celsius), the rooms had absolutely no air conditioning, fan, or any ventilation system whatsoever. The hotel acknowledged the problem with a handwritten note left in the room, justifying reduced services due to the "fortes chaleurs." But acknowledging it does not fix it: sleeping was impossible, rest was non-existent, and the conditions were unbearable.
2. Non-existent housekeeping
During our entire 4-night stay, no cleaning was performed in the room at all. No bed-making, no bin emptying, no replenishment of hygiene products. The hotel had already announced a "passage a minima" in their note, but they did not even deliver on that bare minimum promise. The room became a dirty, cluttered space in the middle of a heatwave.
3. Towels that were never changed
The hotel's own note mentioned towel changes "si besoin" (if needed). We explicitly requested a change given the obvious necessity, but it never arrived. Four days with the same towel, in the middle of a heatwave and with constant shower and pool use. This is a basic hygiene failure that is inexcusable.
4. A tiny, abandoned pool
The pool, promoted as part of the hotel's offering, is ridiculously small and in a deplorable state of maintenance and cleanliness. Far from what the photos and description suggest, it is a neglected space that does not invite use.
5. Null reception service
When we raised complaints, requests, and pleas for help, the reception response was total indifference. Not even an apology, not a partial solution, not a gesture of empathy. Guests were treated as a nuisance, not as paying customers.
6. Unsafe surroundings
There is no security whatsoever in the parking area or around the hotel premises. Leaving a car or moving around the area at night generated a sense of insecurity that should not exist in a hotel at this price point.
Conclusion:
Over 800 euros for 4 nights of insomnia, dirt, neglect, and discomfort. La Désirade fails to meet even the minimum standards of a roadside hotel, let alone those of a "Hôtel, Spa & Restaurant" at a premium price. I do not recommend it under any circumstances and, following this experience, I am filing a formal complaint with Booking.com and the relevant consumer protection authorities.
The island of Belle-Île deserves so much better. This hotel does not.
Odpowiedź hotelu
Komentarz: 25 lip 2026
Dear Mr H,
Given the way you arrived, you stayed and you left La Desirade, we are not surprised to read your highly negative comment. Nevertheless, we took the time to answer (in English like you, so that any international client can be informed, despite the fact that your French was perfect during our discussions). Your review probably reflects your desire (as observed in your past reviews) to have a final judgment in all circumstances and punish aggressively when your expectations are not met.
From our point of view, there is one element that sums up your entire dissatisfaction: the lack of air conditioning. And we could limit our answer to this point … since it was the starting point of your anger, that lasted during all your stay, and completely distorted your perception of our family hotel. Up to the point that you have decided to not enjoy any of our services, to misunderstand some elements of the room information booklet, and to have a completely inappropriate judgment on the swimming pool and the security situation.
We are sincerely sorry for your disappointment and we will try to learn from your experience … but we are not far from thinking that our family hotel (far form standardized places in which you seem to book most of your time, no judgement made) is not a place for you and that you made the wrong choice. Our family has been running our hotel for the past 22 years. Amongst the 1189 reviews on Tripadvisor we received only 8 average, 4 poor and 1 horrible (yours!) reviews: 1082 reviews are outstanding! On Google we are rated 4,7/5 with 506 reviews. Same trend on Booking with a rating of 9,3/10 with 170 reviews.
Let’s talk now of “Air conditioning” . As clearly mentioned on our hotel description on Booking.com and on our website: YES we do not have air conditioning, like all the other hotels on Belle Ile. Why ? Because as you mention it, during your stay France has endured its worst heatwaves ever and until then the heat in Brittany had never reached this level. Belle Ile being an island, we usually have some air. And the heatwaves were unknown in the past, had been bearable in previous years and did not require any air conditioning. This year was particularly hot and we have sought to find some solutions as quickly as we could (window blinds, fans, etc.)…but everything was out of stock and 3 weeks later, we are still waiting for the delivery of our fans order!
The note that was put in your room explained that due to the heatwave and in order to preserve our team from difficult working conditions, the cleaning service would be limited to: doing your bed, emptying the bins, refilling the hygienic products (soap, toilet paper…) and changing your towels if needed. It also stated that we remained at your disposal should you need something extra. After checking with our cleaning team, it appears that one day during your stay you had left the sign “do not disturb”, therefore they indeed did not enter tour room. However, it seems that our team did enter your room the other days. Regarding the fact of changing your towels, like in most of the hotels, we ask our clients to leave them on the floor.
Our “tiny and abandoned” pool measures 12 meters on 6 meters and is heated (when needed to reach 28°C). From our point of view it is a reasonable size for a swimming pool and our clients seem to have been enjoying it over the past 20 years. Our maintenance team takes care and cleans it on a daily basis. No need to say that the hygiene is also controlled daily by our team and monthly by State Control authorities.
Our reception team is present and at your disposal from 8.15 am to 8.45 pm. The member of our team who welcomed you, answered your questions regarding the lack of air conditioning as soon as you arrived. Since you made the choice to not use any of our services (breakfast, dinner, etc…) we did not have the opportunity to see you often during your stay. Indifference is a swear word at La Désirade and we are really sorry to read it in your final judgment.
We are also truly surprised and in fact shocked too, that you should imply that our property is insecure. If you have truly “lived the Belle Ile experience”, you have seen how peaceful our island is. This is one of our luxuries: security is not an issue on the island. If you are used to staying in standardized places where there are 24/7 security guards making rounds, then again, NO we do not have this kind of service…but it is far from being necessary.
To conclude, we regret that you did not enjoy your stay at La Désirade and that the lack of air conditioning actually conditioned all the rest of your stay.
We also hope that the other guests who will be reading your comment, will see that it does not reflect at all what our guests of the past 22 years have experienced, and what future guest will experience!
The Rebour Family
Given the way you arrived, you stayed and you left La Desirade, we are not surprised to read your highly negative comment. Nevertheless, we took the time to answer (in English like you, so that any international client can be informed, despite the fact that your French was perfect during our discussions). Your review probably reflects your desire (as observed in your past reviews) to have a final judgment in all circumstances and punish aggressively when your expectations are not met.
From our point of view, there is one element that sums up your entire dissatisfaction: the lack of air conditioning. And we could limit our answer to this point … since it was the starting point of your anger, that lasted during all your stay, and completely distorted your perception of our family hotel. Up to the point that you have decided to not enjoy any of our services, to misunderstand some elements of the room information booklet, and to have a completely inappropriate judgment on the swimming pool and the security situation.
We are sincerely sorry for your disappointment and we will try to learn from your experience … but we are not far from thinking that our family hotel (far form standardized places in which you seem to book most of your time, no judgement made) is not a place for you and that you made the wrong choice. Our family has been running our hotel for the past 22 years. Amongst the 1189 reviews on Tripadvisor we received only 8 average, 4 poor and 1 horrible (yours!) reviews: 1082 reviews are outstanding! On Google we are rated 4,7/5 with 506 reviews. Same trend on Booking with a rating of 9,3/10 with 170 reviews.
Let’s talk now of “Air conditioning” . As clearly mentioned on our hotel description on Booking.com and on our website: YES we do not have air conditioning, like all the other hotels on Belle Ile. Why ? Because as you mention it, during your stay France has endured its worst heatwaves ever and until then the heat in Brittany had never reached this level. Belle Ile being an island, we usually have some air. And the heatwaves were unknown in the past, had been bearable in previous years and did not require any air conditioning. This year was particularly hot and we have sought to find some solutions as quickly as we could (window blinds, fans, etc.)…but everything was out of stock and 3 weeks later, we are still waiting for the delivery of our fans order!
The note that was put in your room explained that due to the heatwave and in order to preserve our team from difficult working conditions, the cleaning service would be limited to: doing your bed, emptying the bins, refilling the hygienic products (soap, toilet paper…) and changing your towels if needed. It also stated that we remained at your disposal should you need something extra. After checking with our cleaning team, it appears that one day during your stay you had left the sign “do not disturb”, therefore they indeed did not enter tour room. However, it seems that our team did enter your room the other days. Regarding the fact of changing your towels, like in most of the hotels, we ask our clients to leave them on the floor.
Our “tiny and abandoned” pool measures 12 meters on 6 meters and is heated (when needed to reach 28°C). From our point of view it is a reasonable size for a swimming pool and our clients seem to have been enjoying it over the past 20 years. Our maintenance team takes care and cleans it on a daily basis. No need to say that the hygiene is also controlled daily by our team and monthly by State Control authorities.
Our reception team is present and at your disposal from 8.15 am to 8.45 pm. The member of our team who welcomed you, answered your questions regarding the lack of air conditioning as soon as you arrived. Since you made the choice to not use any of our services (breakfast, dinner, etc…) we did not have the opportunity to see you often during your stay. Indifference is a swear word at La Désirade and we are really sorry to read it in your final judgment.
We are also truly surprised and in fact shocked too, that you should imply that our property is insecure. If you have truly “lived the Belle Ile experience”, you have seen how peaceful our island is. This is one of our luxuries: security is not an issue on the island. If you are used to staying in standardized places where there are 24/7 security guards making rounds, then again, NO we do not have this kind of service…but it is far from being necessary.
To conclude, we regret that you did not enjoy your stay at La Désirade and that the lack of air conditioning actually conditioned all the rest of your stay.
We also hope that the other guests who will be reading your comment, will see that it does not reflect at all what our guests of the past 22 years have experienced, and what future guest will experience!
The Rebour Family
Para
Komentarz: 19 cze 2026
Pobyt: cze 2026
An intense desire to return to this haven of peace!
A remarkable discovery in this little corner of Belle Île en Mer!
A rejuvenating stay in this calm, well-maintained, clean, and very charming establishment!
A rejuvenating stay in this calm, well-maintained, clean, and very charming establishment!
Odpowiedź hotelu
Komentarz: 16 lip 2026
Bonjour Madame T,
merci d'avoir pris le temps de partager votre avis positif. Comme vous le soulignez, nous sommes en effet au cœur de l'île, loin de l'activité du port et de la ville, idéalement situés pour découvrir Belle-Ile: les différents sites sont à 10km maximum, la côte sauvage et ses plus belles plages à 2km. A pied, en vélo ou en voiture, nous conseillons nos clients sur la meilleure façon de visiter l'île en fonction de leurs envies et de leur forme! Au plaisir de vous revoir :)
La famille Rebour et leurs équipes
merci d'avoir pris le temps de partager votre avis positif. Comme vous le soulignez, nous sommes en effet au cœur de l'île, loin de l'activité du port et de la ville, idéalement situés pour découvrir Belle-Ile: les différents sites sont à 10km maximum, la côte sauvage et ses plus belles plages à 2km. A pied, en vélo ou en voiture, nous conseillons nos clients sur la meilleure façon de visiter l'île en fonction de leurs envies et de leur forme! Au plaisir de vous revoir :)
La famille Rebour et leurs équipes
Podróżujący w grupie
Komentarz: 15 cze 2026
Pobyt: cze 2026
Won over by La Désirade.
We just returned from a week at La Désirade on a hiking package, and everything was perfect. The staff from all services (shuttle drivers, breakfast, restaurant, and reception) were charming and attentive. The double room was spacious. The food was delicious. A family-friendly and cheerful atmosphere with fresh and tasteful spaces.
We loved it and will definitely return!
We loved it and will definitely return!
Odpowiedź hotelu
Komentarz: 7 lip 2026
Bonjour Madame M, nous vous remercions d'avoir pris le temps de partager un avis aussi complet et élogieux. Nos équipes ont pris beaucoup de plaisir à vous accueillir avec vos proches pour votre deuxième tour de Belle-île. La bienveillance est dans l'ADN de la maison, mais aussi dans celui de nos clients, qui contribuent largement à créer cette atmosphère si particulière ... et appréciée de tous: des clients et de notre équipe ! A bientôt pour un troisième tour de l'île :) ?
La famille Rebour et leurs équipes
La famille Rebour et leurs équipes
Para
Komentarz: 14 cze 2026
Pobyt: cze 2026
Third stay
Third (and hopefully not the last) stay at La Désirade, where we greatly appreciate the comfort, the welcome, and the exceptional breakfasts, not to mention the ideal geographical location. We arrived with the feeling of having a good week and... we had a very good week, especially since the weather was perfect for visiting, hiking, and running on this lovely island. Thank you to the entire reception team for the warm welcome and their wise advice.
Odpowiedź hotelu
Komentarz: 7 lip 2026
Bonjour Monsieur R, notre équipe a encore une fois pris plaisir à vous accueillir dans notre maison ! Nous vous remercions d'avoir pris le temps de partager votre expérience. Il est vrai que la météo était particulièrement idéale. C'est l'un des nombreux avantages de l'île, la météo est souvent plus douce que sur le continent, et si certains nuages peuvent apparaître, ils partent rapidement vers le continent. Nous vous disons à bientôt pour un quatrième séjour.
La famille Rebour et leurs équipes
La famille Rebour et leurs équipes
Doskonała lokalizacja
847 Le Petit Cosquet, 56360 Bangor, Francja|1,58 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
16:00
Wymeldowanie do:
11:30
Przydatne informacje
Zwierzęta domowe są akceptowane za dodatkową opłatą
Dodatkowe łóżka są dostępne za dodatkową opłatą, ale zależy to od wielkości pokoju.
La Desirade Hotel: częste pytania
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