Wuhan Marriott Hotel Hankou
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Basen
Centrum fitness
Więcej na temat: Wuhan Marriott Hotel Hankou
Wuhan Marriott Hotel Hankou
Oferta obiektu Wuhan Marriott Hotel Hankou położonego w miejscowości Wuhan obejmuje ogród, bar oraz bezpłatne Wi-Fi. Oferta obiektu obejmuje restaurację, bezpłatne rowery, a także kryty basen i centrum fitness.
Opinie z: 
Anonimowy podróżny
Komentarz: 29 maj 2025
Pobyt: maj 2025
This is one the best 5 star hotels I’ve stayed around the world, and the best shower hands down. The next one would be ihg in Osaka. The staff is amazingly friendly, room and hotel is new and clean. The hotel is attached to 3 subway lines, it’s close enough to airport with a short taxi ride, and not far from the popular places in hankou. The night view out the window with the Farris wheel was serene, very relaxing place. The breakfast had great selections and lots of local favorites. It also had a nice clean pool. I would recommend this place to anyone!
Goście biznesowi
Komentarz: 13 cze 2025
During check-in, the front desk staff member had very limited English proficiency and relied entirely on a translation app. While we understand language barriers may exist, it was rather frustrating, especially in the hospitality industry where basic English communication is generally expected.
The hotel’s location on Google Maps was inaccurate, causing us to get lost and waste considerable time. Upon arrival, the gate staff did not greet us, and no assistance was offered with our luggage.
However, the bellboy on the day of our check-out—a young gentleman—provided excellent service and left a positive impression. Likewise, the female staff member at the restaurant near the lobby was impressively cheerful and attentive. The male staff member at the gym was also courteous and professional.
The hotel’s location on Google Maps was inaccurate, causing us to get lost and waste considerable time. Upon arrival, the gate staff did not greet us, and no assistance was offered with our luggage.
However, the bellboy on the day of our check-out—a young gentleman—provided excellent service and left a positive impression. Likewise, the female staff member at the restaurant near the lobby was impressively cheerful and attentive. The male staff member at the gym was also courteous and professional.
Odpowiedź hotelu
Komentarz: 16 cze 2025
Thank you for your detailed feedback and we sincerely apologize for the inconveniences to you during stay. We take very seriously to the issues you raised about the language barrier at the front desk and the lack of attentive service upon arrival.To address the language issue, we will enhance English training for our front desk. Additionally, we will review and verify the location details on Google Maps to ensure guests can easily find our hotel. Regarding the shortcomings in arrival services, we will reinforce service awareness among our concierge team to guarantee timely and thoughtful welcome and luggage assistance for every guest. We truly appreciate your recognition of our gym staff, restaurant service team, and porters this reflects the service standard we strive to uphold and we will continue to maintain and further elevate our overall service quality. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a better experience in the future.
Podróżujący w grupie
Komentarz: 17 wrz 2024
Food was amazing...
Loved the view of the garden..
Staff spoke english....
A Welcoming staff.....
Loved the view of the garden..
Staff spoke english....
A Welcoming staff.....
Odpowiedź hotelu
Komentarz: 18 wrz 2024
Dear Guest,
Thank you for choosing Wuhan Marriott Hotel Hankou and taking the time to share your comments. We are glad to know that our Staff tried their best to delight you with their wonderful service, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Rest assured that your comments have been shared with the team in an effort to improve our service quality and guest experience. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to Wuhan.
Thank you for choosing Wuhan Marriott Hotel Hankou and taking the time to share your comments. We are glad to know that our Staff tried their best to delight you with their wonderful service, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Rest assured that your comments have been shared with the team in an effort to improve our service quality and guest experience. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to Wuhan.
Para
Komentarz: 12 wrz 2024
Hotel room is of good size,the rain shower was fantastic. Breakfast are of varieties and delicious. Hotel just next to subway station and convenient to travel around Wuhan.
Odpowiedź hotelu
Komentarz: 14 wrz 2024
Dear guests,
Thank you for your recognition of our hotel's dining and location.We apologize for not providing you with a satisfactory stay experience.We have shared your suggestions with the hotel management team.when you have any problems during the stay, please feel free to consult with our staff or call our AYS for you service hotline, we will try our best to solve the problem for you in the first time. Hope to have the opportunity to meet you again, looking forward to your next stay!
Thank you for your recognition of our hotel's dining and location.We apologize for not providing you with a satisfactory stay experience.We have shared your suggestions with the hotel management team.when you have any problems during the stay, please feel free to consult with our staff or call our AYS for you service hotline, we will try our best to solve the problem for you in the first time. Hope to have the opportunity to meet you again, looking forward to your next stay!
Anonimowy podróżny
Komentarz: 5 mar 2025
Pobyt: mar 2025
Overall good. Low shower water pressure and light cigarette smell coming from the vents were unpleasant. No desk chair was inconvenient for working.
Doskonała lokalizacja
No. 8 Hongtu Avenue, 430040 Wuhan, Chiny|8,92 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Dzieci mogą spać w pokoju bezpłatnie. Obiekt nie zapewnia dodatkowych łóżek.
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Wuhan Marriott Hotel Hankou: częste pytania
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