JINGJU Hotel Shenzhen
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Recepcja całodobowa
Restauracja
Dla niepalących
Więcej na temat: JINGJU Hotel Shenzhen
JINGJU Hotel Shenzhen
Obiekt Jingju Hotel Shenzhen położony jest w miejscowości Shenzhen, w dzielnicy Futian District. Do dyspozycji Gości przygotowano takie udogodnienia, jak restauracja, wspólny salon, obsługa pokoju oraz bezpłatne Wi-Fi we wszystkich pomieszczeniach.
Opinie z: 
Para
Komentarz: 22 cze 2025
It’s one of the best hotel which I stayed in. Highly recommend! Very clean, near the metro station, view from room is amazing, stuff speaks English. It’s in children’s museum, and it’s very cute!
Podróżujący z rodziną
Komentarz: 7 lip 2025
Great location. Very efficient and nice housekeeping. Gave us 2 more bottles of water. Thumbs up! Will choose to stay here again next visit.
Odpowiedź hotelu
Komentarz: 7 sie 2025
亲爱的客人，非常感谢您的评价和对我们工作的认可，我们会再接再厉，不忘初心，砥砺前行。
Para
Komentarz: 7 lip 2025
Room is good condition, excellent bedding and strong water pressure for shower.
Location at a very safe area; as its kids’ friendly building.
Nearby many Cantonese food.
Thumbs up!
Will return.
Location at a very safe area; as its kids’ friendly building.
Nearby many Cantonese food.
Thumbs up!
Will return.
Odpowiedź hotelu
Komentarz: 7 sie 2025
亲爱的客人，非常感谢您的评价和对我们工作的认可，我们会再接再厉，不忘初心，砥砺前行。
Goście biznesowi
Komentarz: 10 lis 2024
Hotel is located directly at metro station, several shops and eateries around. Great part just behind the corner. Hotel itself is very clean and modern. You need to ready, that hotel is used by families so it might be bit noisy. Overall good already 2nd experience and definitely I will come back.
Odpowiedź hotelu
Komentarz: 11 lis 2024
Thank you for sharing such a wonderful feedback. We look forward to welcoming you back at our JINGJU Hotel ShenZhen on your next visit to Shenzhen. Best Wishes!
Podróżujący z rodziną
Komentarz: 9 cze 2025
We booked this room so that we could add a bed to accommodate our family. The room was very spacious but our family ended up with bed bug bites from both the main and extra beds.
The bathroom and shower doors were translucent so you can see the persons inside when the light is on. Therefore, although the toilet, shower and wash basin are separate, only one person can use any at one time unless you are comfortable with others being able to see you.
We had requested to add a breakfast for each day as we had three persons in our room. Instead of adding this automatically to the room each day, we had to tell the breakfast staff every morning to bill us, or they won’t let the third person in. On the first day, the staff was in fact pretty rude when questioning us, as though we were lying to them, so it didn’t feel good for the rest of our stay. This could have been avoided with better coordination. As the food was also so-so, we decided to go to a different place for breakfast on our final day although we already paid for breakfast for two in our booking.
The silicon divider for the bathroom door dropped out on the first day and the bathroom drainage was dirty. We could see clumps of dirt floating around the drainage when we tried to spray clean it on the first day. The drainage around the shower area was shallow so it was not flowing well and threatened to overflow when we took the showers.
After we told the hotel concierge about the bug bites, the hotel offered to not charge us for the extra bed per room. However, given that this happened in a pretty new hotel that had rave reviews on Trip.com, we are left with a pretty scarred memory of Shenzhen, and are unlikely to visit again. I would also think twice about using Trip.com for hotel bookings as the reviews don’t seem as genuine as another booking platform we had used frequently before. This was the first time we used the platform for hotel bookings.
The bathroom and shower doors were translucent so you can see the persons inside when the light is on. Therefore, although the toilet, shower and wash basin are separate, only one person can use any at one time unless you are comfortable with others being able to see you.
We had requested to add a breakfast for each day as we had three persons in our room. Instead of adding this automatically to the room each day, we had to tell the breakfast staff every morning to bill us, or they won’t let the third person in. On the first day, the staff was in fact pretty rude when questioning us, as though we were lying to them, so it didn’t feel good for the rest of our stay. This could have been avoided with better coordination. As the food was also so-so, we decided to go to a different place for breakfast on our final day although we already paid for breakfast for two in our booking.
The silicon divider for the bathroom door dropped out on the first day and the bathroom drainage was dirty. We could see clumps of dirt floating around the drainage when we tried to spray clean it on the first day. The drainage around the shower area was shallow so it was not flowing well and threatened to overflow when we took the showers.
After we told the hotel concierge about the bug bites, the hotel offered to not charge us for the extra bed per room. However, given that this happened in a pretty new hotel that had rave reviews on Trip.com, we are left with a pretty scarred memory of Shenzhen, and are unlikely to visit again. I would also think twice about using Trip.com for hotel bookings as the reviews don’t seem as genuine as another booking platform we had used frequently before. This was the first time we used the platform for hotel bookings.
Odpowiedź hotelu
Komentarz: 11 cze 2025
Dear Guest,
Greetings! At Jingju Hotel, service quality is at the core of our operations. We highly value every guest’s experience and sincerely appreciate all feedback. We deeply regret failing to meet your expectations and are truly grateful for your candid feedback, which guides our improvement.
Regarding the bug bites you mentioned, we immediately initiated the emergency response, engaging professional pest control services for thorough treatment of the affected areas and inspected all guest rooms and public spaces. Despite our existing pest prevention procedures, this incident highlighted areas needing enhancement, and we will step up inspection and prevention efforts. The Engineering Department has repaired the bathroom door and facilities and will conduct regular checks. We’ve conducted staff training and optimized the breakfast service process to avoid misunderstandings. Cleaning standards for hard - to - reach areas have been refined, and supervision has been intensified.
Your trust and approval have always propelled us forward. Committed to the “guest - centric” philosophy, we strive to create a comfortable stay for all. Your feedback is invaluable, and we earnestly hope for the opportunity to make amends and provide you with an outstanding service experience.
尊敬的客人，您好！憬居酒店始终将服务品质视为立身之本，我们珍视每一位客人的入住体验，也认真对待每一条来自客人的真实反馈。此次未能让您满意，我们深感愧疚与自责，衷心感谢您坦诚指出问题，为我们提供改进方向。
关于您提到的蚊虫叮咬问题，我们迅速启动应急机制，安排专业消杀公司对涉事区域全面处理，并排查所有客房及公共区域。酒店虽有常规虫害预防流程，但此次暴露出工作不足，后续会加强检查与防治。工程部已修复浴室门及设施问题，并将定期巡检；针对早餐服务和员工态度，我们已开展培训并优化流程，避免沟通误会；卫生死角清洁也已重新规范标准、加强监督。
一直以来，客人的认可与信赖是我们前行的动力，我们始终秉持以客为尊的理念，致力于为您打造舒适的入住环境。您的意见对我们至关重要，期待能有机会弥补遗憾，为您提供优质服务。
Greetings! At Jingju Hotel, service quality is at the core of our operations. We highly value every guest’s experience and sincerely appreciate all feedback. We deeply regret failing to meet your expectations and are truly grateful for your candid feedback, which guides our improvement.
Regarding the bug bites you mentioned, we immediately initiated the emergency response, engaging professional pest control services for thorough treatment of the affected areas and inspected all guest rooms and public spaces. Despite our existing pest prevention procedures, this incident highlighted areas needing enhancement, and we will step up inspection and prevention efforts. The Engineering Department has repaired the bathroom door and facilities and will conduct regular checks. We’ve conducted staff training and optimized the breakfast service process to avoid misunderstandings. Cleaning standards for hard - to - reach areas have been refined, and supervision has been intensified.
Your trust and approval have always propelled us forward. Committed to the “guest - centric” philosophy, we strive to create a comfortable stay for all. Your feedback is invaluable, and we earnestly hope for the opportunity to make amends and provide you with an outstanding service experience.
尊敬的客人，您好！憬居酒店始终将服务品质视为立身之本，我们珍视每一位客人的入住体验，也认真对待每一条来自客人的真实反馈。此次未能让您满意，我们深感愧疚与自责，衷心感谢您坦诚指出问题，为我们提供改进方向。
关于您提到的蚊虫叮咬问题，我们迅速启动应急机制，安排专业消杀公司对涉事区域全面处理，并排查所有客房及公共区域。酒店虽有常规虫害预防流程，但此次暴露出工作不足，后续会加强检查与防治。工程部已修复浴室门及设施问题，并将定期巡检；针对早餐服务和员工态度，我们已开展培训并优化流程，避免沟通误会；卫生死角清洁也已重新规范标准、加强监督。
一直以来，客人的认可与信赖是我们前行的动力，我们始终秉持以客为尊的理念，致力于为您打造舒适的入住环境。您的意见对我们至关重要，期待能有机会弥补遗憾，为您提供优质服务。
Doskonała lokalizacja
28th Floor, Women and Children Building, No. 78 Jingtian Road, Jinghua Community, Lianhua Subdistrict, Futian, 518034, Shenzhen, Chiny|1,96 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
According to the relevant provisions of the "Notice on the Accommodation Industry Not Providing Disposable Daily Necessities" and the "Notice on Star-rated Hotels Not Providing Disposable Daily Necessities in Guest Rooms", starting from May 28, 2020, the accommodation industry in Shenzhen will no longer proactively provide disposable items, including: toothbrushes, combs, bath towels, razors, nail files, and shoe brushes. If you need them, please contact the hotel for them.
During the period from May 1st to October 1st, temporary traffic control and reservation measures will be implemented in Dapeng Peninsula and Meisha District on all weekends and statutory holidays. Reservations are required if you drive there!
Dzieci mogą spać w pokoju bezpłatnie. Obiekt nie zapewnia dodatkowych łóżek.
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
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