Crowne Plaza Harbin Songbei by IHG
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Transfer na lotnisko
Basen
Centrum fitness
Więcej na temat: Crowne Plaza Harbin Songbei by IHG
Crowne Plaza Harbin Songbei by IHG
Obiekt Crowne Plaza Harbin Songbei położony jest w Harbinie i oferuje zakwaterowanie z dostępnym parkingiem na miejscu. Obiekt dysponuje również centrum fitness z krytym basenem.
Opinie z: 
Podróżujący z rodziną
Komentarz: 1 sty 2025
Pobyt: gru 2024
Concierge is world class helpful
We came to Harbin for the primary reason of visiting the Ice and Snow Festival and Sun Island. Hence we stayed for 3 nights.
This hotel’s concierge team are priceless! They are a huge asset to the business. We were so impressed with the way they helped us with how to get to places, restaurant recommendations. Thank you for recommending “Tun Er Ya”. Though the team are not fluent in English, we ourselves have very basic Chinese speaking skills. When things got lost in translation- use the Translation App!! (which occurred very frequently for us). What they lack in English, it’s made up by bucket loads of enthusiasm and positive attitude. Can’t praise them enough!!. Thank you to the night Concierge guy who gave me a chinese pear. It was the juiciest pear I have seen - I could squeeze juice out with my bear hands. In summary the concierge team is friendly, helpful and generous. Thanks for making my trip to Harbin special & memorable. I am sorry I didn’t ask for their names, else I could list them here.
The room is very spacious and clean. I felt at home. The bed is very comfortable. Room was serviced daily . The bathroom was very clean too.
Breakfast buffet is inexpensive with a good variety on offer. The food variety was good and so very delicious!
Location wise - it’s roughly a 20mins taxi ride to the Ice and Snow show, 25mins to Sun Island. It’s not in Harbin city central. By taxi to the city is roughly 30mins.
I would highly recommend this hotel without hesitation.
This hotel’s concierge team are priceless! They are a huge asset to the business. We were so impressed with the way they helped us with how to get to places, restaurant recommendations. Thank you for recommending “Tun Er Ya”. Though the team are not fluent in English, we ourselves have very basic Chinese speaking skills. When things got lost in translation- use the Translation App!! (which occurred very frequently for us). What they lack in English, it’s made up by bucket loads of enthusiasm and positive attitude. Can’t praise them enough!!. Thank you to the night Concierge guy who gave me a chinese pear. It was the juiciest pear I have seen - I could squeeze juice out with my bear hands. In summary the concierge team is friendly, helpful and generous. Thanks for making my trip to Harbin special & memorable. I am sorry I didn’t ask for their names, else I could list them here.
The room is very spacious and clean. I felt at home. The bed is very comfortable. Room was serviced daily . The bathroom was very clean too.
Breakfast buffet is inexpensive with a good variety on offer. The food variety was good and so very delicious!
Location wise - it’s roughly a 20mins taxi ride to the Ice and Snow show, 25mins to Sun Island. It’s not in Harbin city central. By taxi to the city is roughly 30mins.
I would highly recommend this hotel without hesitation.
Odpowiedź hotelu
Komentarz: 4 sty 2026
Dear Valued Guest,
Thank you so much for taking the time to share your detailed and wonderful feedback regarding your recent stay with us in Harbin. We are absolutely delighted to read about your positive experience.
It brings us immense joy to know that our Concierge team made such a positive impact on your trip. Your gracious comments about their enthusiasm, helpfulness, and the special touch like the Frozen pear have been shared with the entire team. They will be thrilled to know they contributed to making your visit to the Ice and Snow Festival and Sun Island special and memorable. We truly appreciate your understanding regarding the language barrier and your kind words about their efforts to communicate effectively.
We are also pleased that you found your room spacious, clean, and comfortable, and enjoyed our breakfast buffet offering good variety and value. Your compliments regarding our housekeeping and facilities are greatly appreciated.
While our location is slightly outside the city center, we are glad to hear it provided convenient access via taxi to the main attractions you wished to visit.
On behalf of the entire team, thank you once again for your high recommendation. It was our pleasure to host you, and we sincerely hope to have the opportunity to welcome you back in the future.
Warm regards
Thank you so much for taking the time to share your detailed and wonderful feedback regarding your recent stay with us in Harbin. We are absolutely delighted to read about your positive experience.
It brings us immense joy to know that our Concierge team made such a positive impact on your trip. Your gracious comments about their enthusiasm, helpfulness, and the special touch like the Frozen pear have been shared with the entire team. They will be thrilled to know they contributed to making your visit to the Ice and Snow Festival and Sun Island special and memorable. We truly appreciate your understanding regarding the language barrier and your kind words about their efforts to communicate effectively.
We are also pleased that you found your room spacious, clean, and comfortable, and enjoyed our breakfast buffet offering good variety and value. Your compliments regarding our housekeeping and facilities are greatly appreciated.
While our location is slightly outside the city center, we are glad to hear it provided convenient access via taxi to the main attractions you wished to visit.
On behalf of the entire team, thank you once again for your high recommendation. It was our pleasure to host you, and we sincerely hope to have the opportunity to welcome you back in the future.
Warm regards
Anonimowy podróżny
Komentarz: 21 mar 2026
Pobyt: mar 2026
staff a men was not nice,not friendly, no smile and bed service when I check in,
Anonimowy podróżny
Komentarz: 7 sty 2026
Pobyt: gru 2025
The hotel itself is nice. We were however unprepared for the traffic jams to be endured when moving from place to place.
On map a location 12km away took more than 45min.
On map a location 12km away took more than 45min.
Podróżujący z rodziną
Komentarz: 6 kwi 2025
It was a pleasant stay at Crowne plaza Harbin. We were a family of 5 traveling together with friends. We enjoyed our stay there. Room was clean, comfortable bed and good service.
Odpowiedź hotelu
Komentarz: 6 kwi 2025
感谢您选择哈尔滨松北融创皇冠假日酒店，我们很荣幸得到您对酒店作出的好评和称赞！您的认可是我们前行的动力，酒店将不断提高服务质量，带给您更多惊喜体验。再次感谢您对哈尔滨松北融创皇冠假日酒店的厚爱，我们期待着你的再次光临。
Para
Komentarz: 19 lut 2025
I have stayed at different Crowne Plaza’s in China. All have been of a very similar standard. I was not impressed with this one. The room was was cold. There was a draft from the window. The room was so cold my gf decided to sleep in her robe. The robe was put in the washing basket but it was not replaced but just folded up. We could smell smoke coming from other people’s rooms on our floor.
The breakfast was OK if you would like to eat cereals. The coffee was instant and the western section of food e.g beans, sausages and bacon were cold.
They have a bar but it is best to order beer rather than wine. The wine didn’t taste like it should. We were very disappointed. Perhaps, it was stored incorrectly..
The staff were friendly but spoke very little English. It appeared like we were the only westerners in this hotel. Overall, we would not stay here again.
The breakfast was OK if you would like to eat cereals. The coffee was instant and the western section of food e.g beans, sausages and bacon were cold.
They have a bar but it is best to order beer rather than wine. The wine didn’t taste like it should. We were very disappointed. Perhaps, it was stored incorrectly..
The staff were friendly but spoke very little English. It appeared like we were the only westerners in this hotel. Overall, we would not stay here again.
Odpowiedź hotelu
Komentarz: 19 lut 2025
Thank you for taking the time to tell us about your experience at Crowne Plaza HARBIN SONGBEI. First of all, we do apoligize to you could not provide the satisfied servicce to you due to the language communications. Your feedback is extremely valuable to us, we will feedback to concerned department and will strengthen the English training to ensure the correct communication with our guests, to improve the guest experience. We hope that you will give us the opportunity to serve you again in future. Again, thank you for choosing Crowne Plaza.
Bardzo dobra lokalizacja
No. 233 Fengyuan Street,, 150028 Harbin, Chiny|9,91 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Dzieci mogą spać w pokoju bezpłatnie. Obiekt nie zapewnia dodatkowych łóżek.
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Crowne Plaza Harbin Songbei by IHG: częste pytania
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