Hotel Atacama Suites
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Krótkie informacje
Zameldowanie od: | 15:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Wi-Fi
Parking
Klimatyzacja
Basen
Recepcja całodobowa
Restauracja
Więcej na temat: Hotel Atacama Suites
Hotel Atacama Suites
Hotel Atacama Suites oferuje zakwaterowanie w miejscowości Copiapó i dysponuje odkrytym basenem. Tutaj można korzystać z bezpłatnego WiFi. Każdy pokój wyposażony jest w klimatyzację, ogrzewanie, prywatną łazienkę i telewizję kablową.
Opinie z: 
Podróżujący z rodziną
Komentarz: 21 lip 2025
Pobyt: lip 2025
Hotel is neat but awfully noisy all night you hear dogs barking. There were also bullet holes in the windows.
The hotel is beautiful outside and inside but is so poorly insulated that you really feel like you are sleeping outside in terms of sound. You can hear dogs barking and sirens all night even though we slept on the 10th floor. There were also bullet holes in the glass downstairs in the waiting area. It didn't really give a sense of security.
Goście indywidualni
Komentarz: 20 gru 2024
Pobyt: wrz 2024
Bar deficiencies
I stayed in the hotel everything very good but the only thing I failed was the bar as they did not have a bartender and nobody knew how to prepare my drink there is to improve and put more variety of cocktails and if they can hire a bartender that more than anything
Para
Komentarz: 17 lut 2024
Pobyt: lut 2024
Frosty Reception
Might have been language difficulties but check in not good. Payment was also a problem. After this the staff were helpful. We had a suite on the top (15th) floor which was well presented, big, nice sitting room and dining table and with a comfy clean bed. One small bottle of water instant coffe & tea bag on arrival. Nothing to follow. No fruit or drinks.. Suite? The breakfast was very good if you discount the cappucino which had loads of sugar - no choice. The pool was small with four sunbeds and was being decorated whilst the band practised at full volume at the other end. Not the expected experience.
Goście indywidualni
Komentarz: 4 sty 2023
Pobyt: sty 2023
Scammers, avoid the hotel
Situation: I’ve checked in on 2/01 and payed on reception 100 usd in cash. The lady on reception didn’t give me a change (12 usd), as she didn’t have it. But she promised to give it back next day. No receipt was provided.
Next morning (at my checkout) I’ve asked for my change. First of all, no one spoke English, than I asked the trip coordinator to explain and the lady on reception said that she doesn’t have any change and could not give me the change even in CLP. I had my flight in 2 hours and taxi arrived, so I left the hotel. No receipt was provided. No one even apologized.
Conclusions: the hotel is absolutely SCAM. Full the tourists as a typical middle eastern scammers at the market place. Seems that they don’t pay taxes, as no receipt was provided.
I wrote an email them - they just ignored it.
Would not recommend to anyone.
Next morning (at my checkout) I’ve asked for my change. First of all, no one spoke English, than I asked the trip coordinator to explain and the lady on reception said that she doesn’t have any change and could not give me the change even in CLP. I had my flight in 2 hours and taxi arrived, so I left the hotel. No receipt was provided. No one even apologized.
Conclusions: the hotel is absolutely SCAM. Full the tourists as a typical middle eastern scammers at the market place. Seems that they don’t pay taxes, as no receipt was provided.
I wrote an email them - they just ignored it.
Would not recommend to anyone.
Goście biznesowi
Komentarz: 29 lis 2019
Pobyt: lis 2019
Poor, unfriendly and expensive service
Personally I do not recommend this hotel for the simple fact that it is extremely expensive for what it is, compared to the very basic service they try to provide.
I went there twice in a month, each time stayed 6 nights for business purposes. I can hardly remember a smile (with one exception, a gentleman working at the reception and who was the only helpful person there). The rest was just arrogance and full attitude, answering back before listening to the client, staff was hard to communicate with and unfriendly.
We have rented a meeting room as well. They only came to clean it up after insisting several times. After discussing the matter, the receptionist simply said: you need to file a written complaint - like some bureaucratic procedure. Nobody apologies for letting us stay in a dirty (but expansive) conference room, moreover it was suggested it was our fault because we did not ask earlier or we locked it overnight. As a matter of fact, I did make a written complaint on our second day and got called back days later, after we already left.
The hotel ground floor was secured from the outside with planks and metals due to some protests in the town - a situation which we had to accept. Therefore, the evening access was through a side garage entrance. As we arrived at this entrance, nobody was there. Tried to ring a bell for several minutes and suddenly we realized that the cable connection was cut off. So us, the paying guests, were locked outside in the cold with nobody to open us up. We got the idea to call the reception on our mobile and at some point the night guard in charge finally arrived. As I complained that it is not appropriate to let us wait outside in the night cold of the desert, he was just being more unfriendly and angry to us, of course with no apologies at all. We received a few days later (!) the explanation that the guard was doing his tour in the hotel, therefore he could not be present to open us the door.
Restaurant is average and the service is poor. Breakfast is much better than the rest of the hotel, provided the restaurant manager is there (which unfortunately was not the case last time as he got sick).
Rooms, on the other hand are large and the cleaning int he rooms is indeed very good. They have good quality towels and bed sheets. I also used the dry cleaning which was very fast (it only took a few hours).
Again, for the price they are charging, I do not recommend it.
I went there twice in a month, each time stayed 6 nights for business purposes. I can hardly remember a smile (with one exception, a gentleman working at the reception and who was the only helpful person there). The rest was just arrogance and full attitude, answering back before listening to the client, staff was hard to communicate with and unfriendly.
We have rented a meeting room as well. They only came to clean it up after insisting several times. After discussing the matter, the receptionist simply said: you need to file a written complaint - like some bureaucratic procedure. Nobody apologies for letting us stay in a dirty (but expansive) conference room, moreover it was suggested it was our fault because we did not ask earlier or we locked it overnight. As a matter of fact, I did make a written complaint on our second day and got called back days later, after we already left.
The hotel ground floor was secured from the outside with planks and metals due to some protests in the town - a situation which we had to accept. Therefore, the evening access was through a side garage entrance. As we arrived at this entrance, nobody was there. Tried to ring a bell for several minutes and suddenly we realized that the cable connection was cut off. So us, the paying guests, were locked outside in the cold with nobody to open us up. We got the idea to call the reception on our mobile and at some point the night guard in charge finally arrived. As I complained that it is not appropriate to let us wait outside in the night cold of the desert, he was just being more unfriendly and angry to us, of course with no apologies at all. We received a few days later (!) the explanation that the guard was doing his tour in the hotel, therefore he could not be present to open us the door.
Restaurant is average and the service is poor. Breakfast is much better than the rest of the hotel, provided the restaurant manager is there (which unfortunately was not the case last time as he got sick).
Rooms, on the other hand are large and the cleaning int he rooms is indeed very good. They have good quality towels and bed sheets. I also used the dry cleaning which was very fast (it only took a few hours).
Again, for the price they are charging, I do not recommend it.
Bardzo dobra lokalizacja
Colipí 794, 1530000 Copiapó, Chile|0,5 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
12:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within 90 days), and a non-Chilean credit card.
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Hotel Atacama Suites: częste pytania
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