Auenhotel
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 10:00 |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Udogodnienia
Więcej na temat: Auenhotel
Auenhotel
Obiekt Auenhotel, usytuowany w miejscowości Tux, oferuje ogród, bezpłatny prywatny parking, taras oraz bar. Odległość ważnych miejsc od obiektu: Centrum kongresowe Congress Zillertal – Europahaus Mayrhofen – 13 km.
Komentarz: 17 lis 2025
Pobyt: lis 2025
Top recommendation
Komentarz: 14 sie 2026
Second stay with a shadow:
Norovirus without a hygiene concept:
Unfortunately, there was a norovirus outbreak in the hotel during our stay. We were only told that we should wash our hands more often, as it would only last a day. There was no real hygiene concept: Sick guests were still allowed to eat at the buffet and thus gradually infected the entire hotel. Different guests were missing every day, and on the third day, it caught us too.
Questionable handling:
When we wanted tea and light food brought to our room, the manager called us to ask if that was really necessary – ever since then, we were only given dirty looks. We isolated ourselves voluntarily, while others walked right through the hotel to the buffet with buckets of vomit.
Medically questionable:
Upon inquiry, we were told that hand disinfection before the buffet was sufficient. That is demonstrably false for noroviruses – handwashing with soap is significantly more effective, as standard disinfectants are often not sufficient against noroviruses. In addition, you are still contagious for up to 48 hours even without symptoms.
Breach of duty of care:
In the event of a known outbreak, a hotel would have to isolate sick people, provide them with food separately, and increase disinfection. None of that happened here. Why it was not possible to keep sick people away from the buffet and instead provide them with tea and zwieback remains incomprehensible.
Conclusion:
The surroundings are really beautiful, but this shows how bad a hotel becomes as soon as there are problems. We hesitated for a long time, as some employees were really very nice – but the handling of the outbreak was unacceptable.
Komentarz: 27 sty 2026
Pobyt: sty 2026
Stay upstairs our expectation...
Friendly and comfortable ...
Komentarz: 17 paź 2025
Pobyt: paź 2025
A wonderful week at the Auenhotel - warmth, comfort and culinary delights!
Komentarz: 22 wrz 2025
Pobyt: wrz 2025
Beautiful holiday
We will definitely come back
Karin and Thomas
Doskonała lokalizacja
Lanersbach 340, 6293 Tux, Austria|2,96 km od centrum miasta
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
10:00
Przydatne informacje
Zwierzęta domowe nie są akceptowane
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